Warranty

In order for the GoWISE USA customer service team to look up the warranty information
regarding the product(s), the original order information and/or proof of purchase is required.
Without this information GoWISE USA will be unable to move forward with providing a
replacement under warranty, as we do not know the date or origin of the purchase. GoWISE
USA does not have a working business relationship with 3rd party selling sites or services or
individuals which are not listed below as one of our Authorized Retailers. GoWISE USA is not
responsible for making inquiries to such 3rd parties for the purpose of obtaining documentation.
It is the responsibility of the person(s) making the warranty claim to provide original
documentation such as order information and/or a receipt so that customer service can process
your request. Any claim made under GoWISE USA warranty guidelines must be made by
original purchaser of the product(s). Any defective product will be replaced as long as the issues
with the device fall within warranty guidelines.
Authorized Retailers:
-Amazon
-GoWISE USA (Amazon, Sears Marketplace)
-WayFair