User Guide

Trouble Shooting

In case of trouble with the unit, please refer to the following problems to see if you can solve and

address the issue.

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PROBLEM: NOT RECORDING from Turntable to PC

SOLUTION:

STEP 1. Confirm the USB cable is connected to PC & Turntable

STEP 2. Close and re-open Audacity, click on Edit and select Preferences. The Audio I/O

tab will open. Select Speaker (USB Audio CODEC) and Microphone (USB

Audio CODEC) for the Playback Device and Recording Device, respectively. IF

still having an issue, select Microsoft Sound Mapper-Output and Microsoft

Sound Mapper-Input from the same drop down menus. You may also wish to

try any other option listed in the drop down menu as a possible settings option

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PROBLEM: NO AUDIO from PC when PLAYING back a new recording

SOLUTION:

STEP 1. Unplug the USB connection from PC

STEP 2.\ lose and re-open Audacity, click on Edit and select Preferences. The Audio I/O tab

will open. Check there is a check mark in the box beside Software Playthrough (Play

new track while recording it)

STEP 3. Turn on the volume level on your computer speakers

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PROBLEM: NOT Recording in STEREO to

SOLUTION:

Close and re-open Audacity, click on Edit and select Preferences. Audio I/O tab will open.

Check the drop down menu for beside Channels. IF 1 (Mono) is selected, change to 2 (Stereo )

PROBLEM: NOT Supporting Window 7 or VISTA

SOLUTION:

Visit http://audacity.sourceforge.net/download/

and download the latest 1.3 series (version 1.3.12 or

higher) direct to your PC

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PRBLEM: NOT RECORDING from Turntable to Mac

SOLUTION:

STEP 1. Confirm the USB cable is connected to your Mac and Turntable. Next, highlight

the Apple icon in the menu bar and select System Preferences… Under the

Hardware section, select Sound, then select USB Audio CODEC as the sound

input device