Grandstream Networks, Inc. BT–Series BT–200 Dual Ethernet Port SIP Phone BT–200 User Manual Firmware Version 1.1.1.14 www.grandstream.com support@grandstream.
TABLE OF CONTENTS BT–200 USER MANUAL WELCOME.................................................................................................................................................... 4 CONNECTING YOUR PHONE..................................................................................................................... 5 EQUIPMENT PACKAGING ............................................................................................................................. 5 CONNECT YOUR PHONE .........
TABLE OF FIGURES BT–200 USER MANUAL FIGURE 1: FIGURE 2: FIGURE 3: FIGURE 4: FIGURE 5: BT–200 ILLUSTRATION ................................................................................................................... 5 BT–200 LCD ILLUSTRATION ........................................................................................................... 9 BT–200 KEYPAD ILLUSTRATION ....................................................................................................
WELCOME Thank you for purchasing the Grandstream BT–200 SIP phone. The BT–200 is an affordable, next generation SIP phone that features excellent audio quality and rich telephony features. The BT–200 supports popular voice codecs and is designed for full SIP compatibility and interoperability with 3rd party SIP providers, thus enabling you to fully leverage the benefits of VoIP technology.
CONNECTING YOUR PHONE Connecting your BT–200 is easy. Before you begin, please verify the contents of the BT–200 package. EQUIPMENT PACKAGING The BT–-200 phone package contains: 1. One BT–200 Main Case 2. One Handset 3. One phone cord 4. One Universal Power Adapter 5. One Ethernet cable CONNECT YOUR PHONE Connecting your phone is simple. First, connect the handset to the handset port.
TABLE 1: BT–200 CONNECTOR DEFINITIONS POWER 5V power port; Connect to your phone and the wall outlet LAN 10/100 Mbps Switch LAN port to connect your phone to an Ethernet port. PC 10/100 Mbps Switch port to connect your phone to the PC. HEADSET 2.5mm Headset port SAFETY COMPLIANCES The BT-200 phone complies with FCC/CE and various safety standards. The BT-200 power adaptor is compliant with UL standard. Only use the universal power adapter provided with the BT– package.
PRODUCT OVERVIEW The BT–200 SIP phone is designed to provide all the feature functionality of a traditional phone plus advanced features like voicemail, 3-way conferencing, remote configuration, and dual 100 Mbps switched or routed network ports. The BT–200 is based on SIP Industry Standards and supports popular voice codecs and is designed for full SIP compatibility and interoperability with 3rd party SIP providers. It’s simple to use, configure and manage.
TABLE 2: TECHNICAL SOFTWARE FEATURES Feature Software Lines 1 direct number Protocol Support(1) IETF SIP (RFC 3261 and companion RFCs) Display 12-digit caller ID LCD Feature Keys 8 dedicated keys: Message Button, Hold, Transfer, Conference, Flash, Speakerphone, Send, Mute/Del, 5 display/menu navigation keys Ethernet Ports Dual 100 Mbps Ethernet LAN and PC ports (switched or routed) Device Management Web interface or via secure (AES encrypted) central configuration file for mass deployment NAT-f
HARDWARE FEATURES • Headset with auto switch when in use • 10/100 Mbps Full/Half Duplex Ethernet Switch with LAN and PC port, • Auto detect Ethernet polarity - use either straight through or twist cable • Message Waiting Indicator – RED LED TABLE 2: TECHNICAL HARDWARE SPECIFICATIONS LAN interface 2 x RJ45 10/100Mbps Ethernet Ports Headset Jack 2.
TABLE 4: LCD ICON DEFINITIONS Icon LCD Icon Definitions Connectivity Status / SIP Proxy/Server Icon: Solid – connected to SIP Server/IP address received Blinking – physical connection failed Blank – SIP Proxy/Server not registered Phone Status Icon: OFF when the handset is on-hook ON when the handset is off-hook Speaker Phone Status Icon: FLASH when phone rings or a call is pending OFF when the speakerphone is off ON when the speakerphone is on Calls Forwarded Icon: INDICATES calls are forwarded Currently
GETTING FAMILIAR WITH KEYPAD The BT–200 keypad is the same as a traditional phone, with additional feature functionality including speaker, menu keys, LCD navigation keys, and advanced feature keys which include hold, transfer, conference and flash.
CONF Press CONF button to connect Calling/Called party into conference FLASH Flash to switch between two lines SPEAKER Enable/Disable hands-free speaker mode SEND Press SEND to dial a new number or redial last number dialed. Press send button to send a call immediately before “no key entry timeout” value expires MUTE/DEL Mute an active call; or Delete a key entry Also used to ‘REJECT’ incoming call.
PLACING A DIRECT IP-IP CALL To place a direct IP to IP call, first off-hook, then press the “MENU” key, then enter a 12-digit target IP address to make the call. If port is not default 5060, destination ports can be specified by using “*4” (encoding for “:”) followed by the port number. Examples: • If the target IP address is 192.168.0.10, the dialing convention is MENU 192 168 000 010 followed by pressing the “SEND” key or wait for seconds in the No Key Entry Timeout.
Blind and Attended Call Transfer BT–200 supports both blind and attended call transfer. Each is easy to use. Use blind transfer if you want to transfer a call without speaking with someone first; use attended transfer if you want to speak with the xxxxxxxx prior to transferring call. Blind Transfer Transfer an active call to a third party without announcement. Press the TRANSFER button and wait for a dial tone. Dial the third party’s phone number followed by the SEND button.
2. To delete entries when dialing, press MUTE/DEL to delete the digit. 3. To send a call directly to voicemail (without picking up the call), press MUTE/DEL CALL FEATURES The BT–200 supports an advanced call feature list including but not limited to Caller ID Block (or Anonymous Call), Disable/Enable Call Waiting, Call Forward on Busy, Delay, or Unconditional. The following table outlines each call feature available on the BT–200.
CONFIGURATION GUIDE This section of the BT–200 manual will help guide you to configure your phone, either using the keypad or through the web interface. Examples of the web interfaces can be downloaded @ http://www.grandstream.com/user_manuals/GUI/GUI_BT200.rar. CONFIGURATION WITH KEYPAD Configuring the BT–200 using the key pad is simple. If at anytime the phone rings or there is a 20+ second idle time, while in the configuration state, the phone will exit the configuration menu.
Menu Item Menu Functions 5 Display “[5] dnS ” Press MENU to display the DNS address Enter new DNS address if DHCP is OFF Press ‘↓’ or ’↑’ to exit Press MENU to (save and) exit Must recycle power for changes to take effect.
Menu Item Menu Functions 10 Display “[10] Phy Addr” Press MENU to display the physical / MAC address. Press ‘↓’ or ’↑’ to exit. 11 Display “[11] ring 0” Press MENU to hear the selected ring tone, press ‘↓’ or ’↑’ to select the stored ring tones. There are 3 available ring-tones: ring 0 (default), ring 1 and ring 2. ring 3 is unavailable or unsupported. Press MENU to select and exit. Factory Reset Display “ -- rESEt --”. Please be very careful when using this function.
TABLE 8: KEYPAD BUTTON DEFINITIONS End User Password This contains the password to access the Web Configuration Menu. This field is case sensitive with a maximum length of 25 characters. IP Address There are two modes under which the BT–200 can operate: 1. DHCP Mode: all the field values for the Static IP mode are not used (even though they are still saved in the Flash memory.) The BT–200 will acquire its IP address from the first DHCP server it discovers from the LAN it is connected.
Date Display Format Allow user to choose among the following three formats: 1. Year-Month-Day 2. Month-Day-Year 3. Day-Month-Year Display Account Name instead of Date If set to Yes, it will display the information entered on Account Name field from Account page. Device Mode This parameter controls whether the device is working in NAT router mode or Bridge mode. Need save the setting and reboot the device before the setting start to work.
TABLE 9: DEVICE STATUS DEFINITIONS MAC Address The device ID, in HEX format. This is a very important ID for ISP troubleshooting. IP Address This field shows LAN IP address of BT–200 Product Model This field contains the product model info. Software Version Program: This is the main software release. This number is always used for firmware upgrade. Boot and loader are not normally changed. System Up Time This field shows system up time since the last reboot.
TABLE 10: ADVANCED CONFIGURATION PAGE DEFINITIONS Admin Password Administrator password. Only administrator can configure the “Advanced Settings” page. Password field is purposely left blank for security reason after clicking update and saved. The maximum password length is 25 characters. Silence Suppression This controls the silence suppression/VAD feature of G723 and G729.
Use Random Port This parameter, when set to Yes, will force random generation of both the local SIP and RTP ports. This is usually necessary when multiple BT–200s are behind the same NAT. Keep-alive interval This parameter specifies how often the BT–200 sends a blank UDP packet to the SIP server in order to keep the “hole” on the NAT open. Default is 20 seconds. Use NAT IP NAT IP address used in SIP/SDP message. Default is blank. STUN Server IP address or Domain name of the STUN server.
Off-hook Auto Dial This parameter allows the user to configure a User ID or extension number to be automatically dialed upon off-hook. Please NOTE that only the user part of a SIP address needs to be entered here. The phone will automatically append the “@” and the host portion of the corresponding SIP address. DTMF Payload Type This parameter sets the payload type for DTMF using RFC2833. Syslog Server The IP address or URL of System log server.
Quick IP Call Mode Dial an IP address under the same LAN segment by simply pressing the last octet in the IP address. In the Advanced Settings page the option "Use Quick IP-call mode", is set to No by default. When this option is set to YES, and #XXX is dialed, where X is 0-9 and XXX <=255, phone will make direct IP call to aaa.bbb.ccc.XXX where aaa.bbb.ccc comes from the local IP address REGARDLESS of subnet mask. #XX or #X are also valid so leading 0 is not required (but OK). eg. 192.168.0.2 calling 192.
User ID is Phone Number If the BT–200 has an assigned PSTN telephone number, this field should be set to “Yes”. Otherwise, set it to “No”. If “Yes” is set, a “user=phone” parameter will be attached to the “From” header in SIP request SIP Registration This parameter controls whether the BT–200 needs to send REGISTER messages to the proxy server. The default setting is “Yes”. Unregister on Reboot Default is No. If set to yes, the SIP user’s registration information will be cleared on reboot.
Enable Call Features Default is No. If set to Yes, Call transfer, Call Forwarding & Do-Not-Disturb are supported locally. Disable Missed-Call Default is No. If set to Yes, missed calls will not be recorded for your review. Session Expiration The SIP Session Timer extension enables SIP sessions to be periodically “refreshed” via a SIP request (UPDATE, or re-INVITE. Once the session interval expires, if there is no refresh via a UPDATE or re-INVITE message, the session is terminated.
Allow Auto Answer by Call-Info Default is No. If set to Yes, auto answer depends on the Call-Info in the SIP message. This feature needs the support of IP-PBX. Turn off speaker on remote disconnect Default is No. If set to Yes, the speaker will turn off, and the phone will go back to idle status, after the other party of the call hands up. Check SIP User ID for When turned on, it will validate the To URI for incoming INVITE before accepting it.
REBOOTING THE PHONE FROM REMOTE The administrator can remotely reboot the phone by clicking the “Reboot” button at the bottom of the configuration menu. Once done, the web server will display a confirmation page to indicate that rebooting is underway. When finished, login again after waiting for about 30 seconds. CONFIGURATION THROUGH CENTRAL PROVISIONING SERVER The BT–200 can be automatically configured from a central provisioning system.
UPGRADE THROUGH TFTP To upgrade firmware, the BT–200 can be configured with a TFTP server where the new code image is located. It is recommended to set the TFTP server address in either a public IP address or on the same LAN with the BT–200. There are two ways to use the TFTP server to upgrade the BT–200 firmware 1. the keypad configuration menu 2. the BT–200’s Web configuration interface.
NOTE for TFTP/HTTP Firmware Upgrade: 1. When the BT–200 boots up, it will send TFTP or HTTP request to download configuration files. There are two configuration files, 1) “cfg.txt” and 2) “cfg000b82xxxxxx”, where “000b82xxxxxx” is the MAC address of the BT–200. 2. These two files are for initial automatic provisioning purposes only. If using a normal TFTP or HTTP firmware upgrade, the following error messages in a TFTP or HTTP server log can be ignored.
GLOSSARY OF TERMS ADSL Asymmetric Digital Subscriber Line: Modems attached to twisted pair copper wiring that transmit from 1.5 Mbps to 9 Mbps downstream (to the subscriber) and from 16 kbps to 800 kbps upstream, depending on line distance. AGC Automatic Gain Control is an electronic system found in many types of devices. Its purpose is to control the gain of a system in order to maintain some measure of performance over a changing range of real world conditions.
FQDN Fully Qualified Domain Name. A FQDN consists of a host and domain name, including top-level domain. For example, www.grandstream.com is a fully qualified domain name. www is the host, Grandstream is the second-level domain, and and.com is the top level domain. FXS Foreign eXchange Office. An FXS device can be an analog phone, answering machine, fax, or anything that handles a call from the telephone company like AT&T. They should also operate the same way when connected to an FXS interface.
MTU A Maximum Transmission Unit (MTU) is the largest size packet or frame, specified in octets (eightbit bytes), that can be sent in a packet- or frame-based network such as the Internet. The maximum for Ethernet is 1500 byte. NAT Network Address Translation NTP Network Time Protocol, a protocol to exchange and synchronize time over networks The port used is UDP 123 Grandstream products using NTP to get time from Internet OBP/SBC Outbound Proxy or another name Session Border Controller.
UDP User Datagram Protocol (UDP) is one of the core protocols of the Internet protocol suite. Using UDP, programs on networked computers can send short messages known as datagrams to one another. UDP does not provide the reliability and ordering guarantees that TCP does; datagrams may arrive out of order or go missing without notice. However, as a result, UDP is faster and more efficient for many lightweight or time-sensitive purposes.
