Grandstream Networks, Inc.
DP715/DP710 USER MANUAL Index GNU GPL INFORMATION .......................................................................... 5 CHANGE LOG ............................................................................................. 6 CHANGES FROM 1.0.0.5 USER MANUAL ............................................................................................... 6 WELCOME .................................................................................................. 7 SAFETY COMPLIANCES ..................
REBOOTING THE DP715 BASE STATION FROM REMOTE ................................................................. 47 CONFIGURING THE DP715 BASE STATION THROUGH A CENTRAL SERVER ................................. 47 SOFTWARE UPGRADE............................................................................ 48 FIRMWARE UPGRADE THROUGH TFTP/HTTP/HTTPS ....................................................................... 48 INSTRUCTIONS FOR UPLOAD FROM LOCAL DIRECTORY ...........................................
TABLE OF FIGURES DP715/DP710 USER MANUAL Figure 1: CONNECTING THE DP715 BASE STATION .................................................................. 9 Figure 2: CONNECTING THE DP710 CHARGER UNIT ............................................................... 11 Figure 3: INSERTING THE BATTERIES IN THE HANDSET ........................................................ 11 Figure 4: HANDSET KEYS DESCRIPTION ..................................................................................
GNU GPL INFORMATION The DP715/710 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream web site from: http://www.grandstream.com/support/faq/gnu_gpl . Firmware version 1.0.0.
CHANGE LOG This section documents significant changes from previous versions of DP71x user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. CHANGES FROM 1.0.0.5 USER MANUAL Added option [Update Handset Time] under Advanced Setting. Firmware version 1.0.0.
WELCOME Thank you for purchasing Grandstream’s DP715/710 DECT Cordless IP Phone. The DP715/710 is the next generation of powerful, affordable, high quality and simple to configure DECT Cordless IP Phone for small business and residential users. Their compact size, superb voice quality, rich feature set, market leading price-performance and wide range radio coverage enable consumers to maximize the power of IP voice application and mobility for a minimum investment.
Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty. Please do not use a different power adaptor with the DP715 as it may cause damage to the products and void the manufacturer warranty. This document contains links to DP715 GUI Interfaces. Please download these examples for your reference here: http://www.grandstream.
CONNECT YOUR DP715/710 EQUIPMENT PACKAGING Table 1: EQUIPMENT PACKAGING DP715 1 Base unit 1 Handset including 2 rechargeable batteries (AAA, 1.2V / 500 mAh, NiMH) 1 power supply plug for the base unit 1 Ethernet cable 1 User guide 1 GPL License DP710 1 Handset including 2 rechargeable batteries (AAA, 1.2V / 500 mAh, NiMH) 1 Charger unit CONNECTING THE DP715 BASE STATION To setup the DP715 Base Station, follow the steps below: 1.
Table 2: DEFINITIONS OF THE DP715 CONNECTORS DC 6V Power adapter connection. NETWORK PORT (RJ-45) 10/100Mbps RJ-45 port to connect to the network. RESET Factory Reset button: Press for 7 seconds to reset factory default settings. Table 3: BASIC DEFINITIONS OF THE DP715 LEDS PATTERN LEDs POWER LED NETWORK REGISTERED CALL Indicates Power. Remains ON when power is connected Indicates Access to the Network.
CONNECTING THE DP710 CHARGER UNIT To setup the DP710, follow the steps below: Plug the 7V DC power adapter into an electrical outlet to start using the charger unit. 1 Underside of the charger unit 2 Power supply plug 1 2 Figure 2: CONNECTING THE DP710 CHARGER UNIT SETTING UP THE DP715/710 HANDSET To setup the handset, follow the steps below: 1. Open the battery compartment (see below). 2. Insert the batteries in the correct polarity (+ and -). 3. Close the battery compartment. 4.
PRODUCT OVERVIEW The DP715/710 is the next generation of powerful, affordable, high quality and simple to configure DECT Cordless IP Phone for small business and residential users. Their compact size, superb voice quality, rich feature set, market leading price-performance and wide range radio coverage enable consumers to maximize the power of IP voice application and mobility for a minimum investment. The VoIP network signaling protocol supported is SIP.
Phonebook (Per Handset) 200 numbers (up to 24 digits) with an associated name (up to 16 characters); 10 outgoing call entries; 30 incoming calls entries Multi-language Base Station Web UI: English; Voice Prompt : English, Spanish; Handset LCD Menu (15): English, French, German, Spanish, Dutch, Italian, Czech, Danish, Greek, Norwegian, Polish, Portuguese, Russian, Swedish, Turkish.
USING THE DP715/710 HANDSET GETTING FAMILIAR WITH THE HANDSET The DP715/710 Handset has a dynamic screen. The screen displays differently depending on whether the handset is idle or in use (active screen). HANDSET KEYS DESCRIPTION 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13.
- Power Key : Turn on / Off the handset On-hook: Terminate calls. - Redial List : Display your 10 last Outgoing calls Up Navigation key Increase the volume during the call. - Recall-Key/hook-flash key used to place call on hold toggle between calls. - Call List : Display your 30 last Incoming calls/Missed calls Down Navigation key Decrease the volume during the call.
HANDSET DISPLAY STRUCTURE (LCD) Icon Line Text Line Display Menu/Options Menu Figure 5: HANDSET DISPLAY STRUCTURE BATTERY DISPLAY • The batteries are fully charged. • The batteries are 75% charged. • The batteries are half charged (50%). • The batteries are only 25% charged. • The batteries are almost flat. The battery icon message appears. in the display flashes and the “Battery Low!” Table 8: LCD ICONS Icon LCD Icon Definitions On Hook. Off Hook. Ringing. Handsfree Speaker ON.
Keypad Locked: ON when the keypad is locked. Range Icon : Solid when it’s within the base unit coverage range. Flashing when it’s out of the base unit coverage range (The handset will display “Searching”). HANDSET MENU STRUCTURE The handset has an easy-to-use menu structure. Every menu opens a list of options. To open the main menu, press the right display key when the handset is ON and in standby mode . Press the key or key to scroll to the menu option you require.
HANDSET MENU OVERVIEW Display Definition Phonebook Displays the contact entries Ringer Volume Allows you to set the ringer volume level. Handset Name Specifies the Handset Name. Keypad Beep On: Turn on the keypad beep. Off: Turn off the keypad beep. Contrast Allows you to configure the Contrast level, up to 8 level. Auto Talk On: When set to ON, the call will be automatically answered if you pick up the handset from the Charger Unit/Base Station.
Tools Set Time Format 12Hour: Time will be displayed in 12 Hours format i.e. 3:00pm 24Hour: Time will be displayed in 24 Hours format i.e. 15:53 Appointement: Allows you to set up reminders. Stop Watch: Allows you to measure a time interval. HANDSET MENU DESCRIPTION TURNING THE HANDSET ON/OFF 1. Press the power-key to turn the handset on. 2. To switch the handset off, press and hold the power-key until the handset switches off.
Deleting a Call 1. Press 2. Use to access the calls list. or to search for the number you need. 3. Press Option Softkey. 4. Press or repeatedly, select Delete. 5. Press to confirm. 6. The call is deleted and the next call appears on the display. Delete all Calls 1. Press to access the calls list. 3. Press Option Softkey. 4. Press or repeatedly, select Delete All. 5. Press to confirm. Note: Only the old calls are deleted. New calls, i.e. calls that have not been read or answered, are retained.
5. Once the number you require appears in the display and is highlighted, press Option. 6. Press or repeatedly and select Edit Entry. 7. Press to confirm. 8. Press to delete each letter individually and use the alphanumeric keys to enter the correct name. 9. Press Save. 10. Press to delete each individual digit and use the alphanumeric keys to enter the correct phone number. 11. Press Save and select the ringer melody you require. 12. Press Save to save the changes entered.
SELECTING THE MENU LANGUAGE The Handset has a number of menu languages, see software overview features. Proceed as follows to set the language: 1. Press . 2. Scroll with and to Handset and press 3. Scroll with and to Language and press to confirm. to confirm. The supported languages will appear on the display. 4. Scroll with and to the required language and press to confirm. 5. You will hear a beep to confirm and the display will show: Saved.
SETTING THE RINGER VOLUME ON THE HANDSET You can adjust the ringer volume for an incoming call (internal or external) to one of 6 levels (level 1 to 5 and Off). If you select Off, the icon appears in the display. The handset will not ring for incoming calls. Level 5 is the highest level. (The Handset is set to level 3 by default). In order to configure the desired ringer volume, proceed as follows: 1. Press . 2. Press or 3. Press 4. Press repeatedly, select Handset. to confirm. or 5.
SETTING THE KEY LOCK You can lock the keypad against unintentional entries. It is, however, still possible to pick up incoming calls even with the keypad locked. Enable the Keypad Lock: 1. Press and hold for approximately 2 seconds. 2. The display shows Keypad Locked briefly and the key lock icon appears in the display. Disable the Keypad Lock: 1. Press Unlock then to unlock the keys. 2. Keypad Unlocked appears briefly in the display.
EDIT HANDSET NAME The procedure for changing the name of your handset shown in the display in standby mode is as follows: 1. Press . 2. Press or 3. Press repeatedly, select Handset. to confirm. 4. Press or repeatedly, select Handset Name. 5. Press to confirm. 6. Press repeatedly to delete the letters one after the other and use the alphanumeric keys to enter a new name. 7. Press Save to set the new handset name. SETTING AN ALARM 1. Press . 2. Press or 3. Press repeatedly, select Time.
APPOINTMENTS You can set five appointments or reminders to which you can assign a name and an alarm by date and time. 1. Press . 2. Press or repeatedly, select Tools. 3. The Appointment menu item is already highlighted. Press 4. Scroll with 5. Using or or . to one of the five appointments and press and then . select from the following options: a. Edit to edit the settings for the appointment. Edit the name of the appointment and press Save. Enter the date for the appointment and press Save.
BASIC OPERATIONS UNDERSTANDING DP715/710 VOICE PROMPT DP715 Base Station has a built-in voice prompt menu for simple device configuration. The IVR menu work with any Handset registered to the base. Pick up the handset and dial “***” to use the IVR menu.
“Device not registered” This prompt will be played immediately after off hook If the device is not register and the option “Outgoing Call without Registration” is in NO Five Success Tips when using the Voice Prompt 1. “*” shifts down to the next menu option 2. “#” returns to the main menu 3. “9” functions as the ENTER key in many cases to confirm or toggle an option 4. All entered digit sequences have known lengths - 2 digits for menu option and 12 digits for IP address.
COMPLETING CALLS There are three ways to complete a call: A. Dial 1. Press . 3. Dial the number you want once you hear the dial tone. 4. The number appears on the display wait for 4 seconds (Default “No Key Entry Timeout”); or press # to dial the number directly (Use # as dial key” must be configured in web configuration). 5. To finish the call, press or place the handset in the base unit or the charger unit. B. Redial 1. Press . 2.
Note: - You can switch off the ringer temporarily by pressing Silent Soft key. - When you receive a call the Handset will automatically sync up the date and time from the base station. INTERNAL CALLS In some cases a user may want to make phone calls between the handsets registered to the same DP715 Base Station when it is used as a standalone unit, without the use of a SIP server.
Examples of Direct IP Calls: a) If the target IP address is 192.168.0.160, the dialing convention is *47 or Voice Prompt with option 47, then 192*168*0*160. followed by pressing the “#” key if it is configured as a send key or wait 4 seconds. In this case, the default destination port 5060 is used if no port is specified. b) If the target IP address/port is 192.168.1.
Attended Transfer This function is applicable using the Handset for VoIP calls only. Assume that parties A and B are in conversation. Party A wants to Attend Transfer B to C: 1. A presses RECALL on the Handset for dial tone. 2. A then dials Caller C’s number followed by # (or wait for 4 seconds). 3. If C answers the call, A and C are in conversation. Then A can hang up to complete transfer. 4. If C does not answer the call, A can press “flash” to resume call with Caller B.
CALL FEATURES The DP715/710 supports all the traditional and advanced telephony features.
DP715 BASE STATION - CONFIGURATION GUIDE CONFIGURING THE BASE STATION THROUGH VOICE PROMPTS DHCP MODE Select voice menu option 01 to enable DP715 to use DHCP. STATIC IP MODE Select voice menu option 01 to enable DP715 to use STATIC IP mode, then use option 02, 03, 04, 05 to set up IP address, Subnet Mask, Gateway and DNS server respectively. FIRMWARE SERVER IP ADDRESS Select voice menu option 13 to configure the IP address of the firmware server.
Please refer to the GUI pages using the following link: http://www.grandstream.com/products/dp_series/dp71x/documents/dp715_gui.zip . Note: If you cannot log into the configuration page by using the default password, please check with the VoIP service provider. It is most likely the VoIP service provider has provisioned the device and configured for you therefore the password has already been changed. IMPORTANT SETTINGS The end-user must configure the following settings according to the local environment.
Table 11: BASIC SETTINGS End User Password Password to access the Web Configuration Menu. This field is case sensitive with a maximum length of 25 characters. Web Port By default, HTTP uses port 80. This field is for customizable web port. Telnet Server Default is set to YES. IP Address There are two modes to operate the DP715: DHCP mode: all the field values for the Static IP mode are not used (even though they are still saved in the Flash memory.
• Full Reset: This will make a full reset • ISP Data: This will reset only the basic settings, like IP mode, PPPoE and Web port • VOIP Data: This will reset only the data related with a service provider like SIP server, sip user ID, provisioning and others. Reset Type In addition to the Basic Settings configuration page, end users also have access to the Device Status page. Table 12: STATUS PAGE MAC Address The device ID, in HEX format. This is very important ID for ISP troubleshooting.
Handset Status Displays relevant information regarding the Handset status. Handset Hook Handset 1 On Hook • • • • Core Dump SIP Registration Registered DND Forward Yes 613 Busy Forward Delayed Forward Handset 1 is registered with SIP Server. Handset 1 user has set Do Not Disturb. Handset 1 user has set his calls to be unconditionally forwarded to ext 613. Handset 1 user has not set Busy or Delay call Forward. Download core dump file for troubleshooting when necessary.
Via TFTP Server This is the IP address of the configured TFTP server. If selected and it is non-zero or not blank, the DP715 retrieves the new configuration file or new code image from the specified TFTP server at boot time. After 5 attempts, the system will timeout and will start the boot process using the existing code image in the Flash memory. If a TFTP server is configured and a new code image is retrieved, the new downloaded image is saved into the Flash memory.
SSL Private Key The user specifies SSL private key used for SIP over TLS in X.509 format. SSL Private Key Password The user specifies password to protect the private key above. ACS URL The user specifies the Auto Configuration Server’s URL (TR-069 protocol) ACS Username The user specifies the ACS Username ACS Password The user specifies the ACS password Periodic Inform Enable Default is No.
Syslog Level Select the DP715 to report the log level. Default is NONE. The level is one of DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on the following events: 1. product model/version on boot up (INFO level) 2. NAT related info (INFO level) 3. sent or received SIP message (DEBUG level) 4. SIP message summary (INFO level) 5. inbound and outbound calls (INFO level) 6. registration status change (INFO level) 7. negotiated codec (INFO level) 8. Ethernet link up (INFO level) 9.
If the NAT Traversal field is set to “Yes” with no specified STUN server, the DP715 will periodically (every 20 seconds or so) send a blank UDP packet (with no payload data) to the SIP server to keep the “hole” on the NAT open.
Allow Incoming SIP Messages from SIP Proxy Only SIP T1 Timeout SIP T2 Interval DTMF Payload Type Preferred DTMF method Disable DTMF Negotiation Default is No. Check the incoming SIP messages. If they don’t come from the SIP proxy, they will be rejected. If this option is enabled, the device will not be able to make direct IP calls. T1 is an estimate of the round-trip time between the client and server transactions. If the network latency is high, select larger value for more reliable usage. Default is 0.
a) b) c) d) e) f) g) xx+ - at least 2 digit numbers xx.
Session Expiration is the time (in seconds) at which the session is considered timed out, provided no successful session refresh transaction occurs beforehand. The default value is 180 seconds. Min-SE Defines the minimum session expiration (in seconds). Default is 90 seconds. Caller Request Timer If set to “Yes”, the phone will use session timer when it makes outbound calls if remote party supports session timer.
Table 15: HANDSETS SETTINGS Page All Handsets This button will allow you to ring all the Handsets registered with the DP715 Base Station Desubscribe All Handsets This button is used to de-register all the handset previously registered with the DP715 Base Station Enable Subscription Mode This button will allow you to set the DP715 into subscription mode in order to register a new Handset. Note: Subscription mode is automatically exited after 120 seconds.
REBOOTING THE DP715 BASE STATION FROM REMOTE Press the “Reboot” button at the bottom of the configuration menu to reboot the DP715 Base Station remotely. The web browser will then display a message window to confirm that reboot is underway. Wait 30 seconds to log in again. CONFIGURING THE DP715 BASE STATION THROUGH A CENTRAL SERVER Grandstream DP715 Base Station can be automatically configured from a central provisioning system.
SOFTWARE UPGRADE Software upgrade can be done via either TFTP or HTTP or HTTPS. The corresponding configuration settings are in the ADVANCED SETTINGS configuration page. FIRMWARE UPGRADE THROUGH TFTP/HTTP/HTTPS To upgrade via TFTP or HTTP/HTTPS, the “Firmware Upgrade and Provisioning upgrade via” field needs to be set to TFTP HTTP or HTTPS, respectively. “Firmware Server Path” needs to be set to a valid URL of a TFTP or HTTP server, server name can be in either FQDN or IP address format.
INSTRUCTIONS FOR UPLOAD FROM LOCAL DIRECTORY 1. Download the firmware file from Grandstream web site 2. Unzip it and copy the file in to a folder in your PC 3. From the DP715 web interface (Advanced Settings page) you can browse your hard drive and select the folder where you previously saved the file. 4. Click “Upload Firmware” and wait few minutes until the new program is loaded. Note: Always check the status page to see that the program version has changed.
In addition, when the field “Check New Firmware only when F/W pre/suffix changes” is set to “Yes”, the device will only issue firmware upgrade request if there are changes in the firmware Prefix or Postfix. MANAGING FIRMWARE AND CONFIGURATION FILE DOWNLOAD When “Automatic Upgrade” is set “Yes, every” the auto check will be done in the minute specified in this field.
RESTORE FACTORY DEFAULT SETTING WARNING! Restoring the Factory Default Setting will DELETE all configuration information of the phone. Please BACKUP or PRINT out all the settings before you approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting and cannot connect to your VoIP service provider. BASE STATION There are Three (3) methods for resetting the DECT base station: 1.
VOIP Data: This will reset only the data related with a service provider like SIP server, sip user ID, provisioning and others. Note: 1. Factory Reset will be disabled if the “Lock keypad update” is set to “Yes”. 2. If the DP715 was previously locked by your local service provider, pressing the RESET button will only restart the unit. The device will not return to factory default settings. HANDSET Press and hold the 'R' key for about 9 sec until "Handset Reset?" appears on the display.
