User's Manual

Firmware Version 1.0.0.32 UCM6102/6104/6108/6116 USER MANUAL Page 96 of 110
Users could perform the following operations on the call report.
 Sort
Click on the header of the column to sort by this category. For example, clicking on "Start Time" one
time to sort the report according to start time. Clicking on "Start Time" again to reverse the order.
 Download Records
On the bottom of the page, click on "Download Records" button to export the report in .csv format.
 Delete All
On the bottom of the page, click on "Delete All" button to remove all the call report information.
 Play/Download/Delete Recording File (per entry)
If the entry has audio recording file for the call, the three icons on the most right column will be
activated for users to select. In the following picture, the first row has audio recording file for the call.
Figure 44: Call Report Entry With Audio Recording File
Click on to play the recording file; click on to download the recording file in .wav format; click
on to delete the recording file (the call record entry will not be deleted).
CDR Statistics is an additional feature on the UCM6102/UCM6104/UCM6108/UCM6116 which provides
users a visual overview of the call report across the time frame. Users can filter with different criteria to
generate the statistics chart.
Figure 45: CDR Statistics