Grandstream Networks, Inc.
GXP1610/GXP1620/GXP1625/GXP1628 Administration Guide Index DOCUMENT PURPOSE............................................................................. 5 GUI INTERFACE EXAMPLES .................................................................... 6 GNU GPL INFORMATION .......................................................................... 7 CHANGE LOG ........................................................................................... 8 FIRMWARE VERSION 1.0.1.4 ....................................
CONFIGURATION FILE DOWNLOAD ................................................................................................ 44 RESTORE FACTORY DEFAULT SETTINGS ........................................... 46 EXPERIENCING THE GXP1610/GXP1620/GXP1625/GXP1628 .............
Table of Tables GXP1610/GXP1620/GXP1625/GXP1628 Administration Guide Table 1: GXP1610 Technical Specifications ................................................................................................ 11 Table 2: GXP1620/GXP1625 Technical Specifications ............................................................................... 12 Table 3: GXP1628 Technical Specifications ................................................................................................
Table of Figures GXP1610/GXP1620/GXP1625/GXP1628 Administration Guide Figure 1: Keypad MENU Flow .................................................................................................................... 18 Figure 2: Web Service ................................................................................................................................. 39 Figure 3: Web GUI- Phonebook->Contacts ................................................................................................
DOCUMENT PURPOSE This document describes how to configure GXP1610/GXP1620/GXP1625/GXP1628 features via phone’s LCD menu and Web GUI menu. The intended audiences of this document are phone administrators. To learn the basic functions of http://www.grandstream.com/support GXP1610/GXP1620/GXP1625/GXP1628, please visit to download the latest “GXP1610/GXP1620/GXP1625/GXP1628 User Guide”.
GUI INTERFACE EXAMPLES http://www.grandstream.com/products/gxp_series/general/documents/gxp1610_1620_1625_gui.zip 1. Screenshot of Login Page 2. Screenshots of Status Pages 3. Screenshots of Accounts Pages 4. Screenshots of Settings Pages 5. Screenshots of Network Pages 6. Screenshots of Maintenance Pages 7.
GNU GPL INFORMATION GXP1610/GXP1620/GXP1625/GXP1628 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream web site from: http://www.grandstream.com/support/faq/gnu_gpl.
CHANGE LOG This section documents significant changes from previous versions of user manuals for GXP1610/GXP1620/GXP1625/GXP1628. Only major new features or major document updates are listed here. FIRMWARE VERSION 1.0.1.4 This is the initial version.
WELCOME Thank you for purchasing Grandstream Small Business IP phoneGXP1610/GXP1620/GXP1625/ GXP1628.It is a next generation small-to-medium business IP phone: the GXP1620/GXP1625 features 2 lines with2 SIP accounts, superior HD wideband audio, 132 x 48backlit graphical LCD; the GXP1610 supports 2 lines with 1 SIP account, 132 x 48 graphical LCD.
Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty. Warning: Please do not use a different power adaptor with the GXP1610/GXP1620/GXP1625/GXP1628 as it may cause damage to the products and void the manufacturer warranty. This document is subject to change without notice.
PRODUCT OVERVIEW FEATURE HIGHTLIGHTS 132*48 pixel backlit graphical LCD display (GXP1610 doesn’t support backlit) 2 dual-color line keys, 3 XML programmable context-sensitive soft keys, 3-way conference, 8 BLF keys (GXP1628 only) HD wideband audio(GXP1620/GXP1625/GXP1628 only), superb full-duplex hands-free speakerphone with advanced acoustic echo cancellation and excellent double-talk performance Large phonebook (up to 500 contacts) and call history (up to 200 records) Automated pe
Headset Jack Base Stand QoS Security Multi-language Upgrade/Provisioning Power & Green Energy Efficiency Temperature and Humidity Physical Package Content Compliance answer, click-to-dial, flexible dial plan, hot desking, personalized music ringtones, server redundancy & fail-over RJ9 headset jack (allowing EHS with Plantronics headsets) Yes, allow 2 angle positions available, Wall Mountable Layer 2 QoS (802.1Q, 802.
Security Multi-language Upgrade/Provisioning User and administrator level access control, MD5 and MD5-sess based authentication, 256-bit AES encrypted configuration file, TLS, SRTP, HTTPS, 802.
Base Stand QoS Security Multi-language Upgrade/Provisioning Yes, 2 angle positions available, Wall Mountable Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS User and administrator level access control, MD5 and MD5-sess based authentication, 256-bit AES encrypted configuration file, TLS, SRTP, HTTPS, 802.
CONFIGURATION GUIDE The GXP1610/GXP1620/GXP1625/GXP1628 can be configured via two ways: LCD Configuration Menu using the phone's keypad; Web GUI embedded on the phone using PC's web browser. CONFIGURATION VIA KEYPAD To configure the LCD menu using phone's keypad, follow the instructions below: Enter MENU options. When the phone is in idle, press the round MENU button to enter the configuration menu; Navigate in the menu options.
version, MAC address, Hardware version and P/N number. Phonebook sub menu includes the following options: Phonebook Local Phonebook Displays phonebook. Users could add, edit, search and delete contacts, or download phonebook XML to the phone. When doing phonebook search, user can only search ASCII characters. Local Group Displays phonebook group. Note: Besides 3 embedded groups: Family, Friends and Work, user can create, edit and delete your own new groups.
available. Date Time Configures time zone and NTP server on the phone. Star Key Lock Turns on/off keypad lock feature and configures keypad lock password. Config sub menu includes the following options: SIP Configures SIP Proxy, Outbound Proxy, SIP User ID, SIP Auth ID, SIP Password, SIP Transport and Audio information to register SIP account on the phone. Upgrade Configures firmware server and config server for upgrading and provisioning the phone.
MENU Call History Status Phone Book LDAP Directory Instant Messages Direct IP Call Answered Calls Dialed Calls Missed Calls Transferred Calls Forwarded Calls Clear All Broadsoft Call Log Back Local Phonebook Local Group Broadsoft Phonebook Search LDAP Configuration Back Do Not Disturb Forward Call Ring Tone Ring Volume LCD Contrast LCD Brightness Download SCR XML Erase Custom SCR Display Language Date Time Star Key Lock Preference Config Factory Functions Network Call Features Voice Mails UCM Connection
CONFIGURATION VIA WEB BROWSER The GXP1610/GXP1620/GXP1625/GXP1628 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configure the IP phone through a Web browser such as Microsoft’s IE, Mozilla Firefox and Google Chrome. To access the GXP1610/GXP1620/GXP1625/GXP1628 Web GUI: 1. Connect the computer to the same network as the phone; 2. Make sure the phone is turned on and shows its IP address. You may check the IP address on LCD; 3.
DEFINITIONS This section describesthe options in theGXP1610/GXP1620/GXP1625/GXP1628 Web GUI. As mentioned,youcanlog in as an administrator or an end user. Status: Displays the Account status,Network status,and System Info of the phone. Account: To configure the SIP account. Advanced Settings: To configure Call features,Time settings, Web services, Programmable keys and etc. Maintenance: To configure Network settings,Web/SSH Access,Upgrading and provisioning,Language, Phonebook and etc.
IP Geographic Information System Time System Status Core Dump City. Displays the city name. Language. Displays current language been used. Timezone. Displays current time zone. System up time. Displays system up time since the last reboot. System time. Displays current system time on the phone system. GUI and Phone service status. Core dump file that could be downloaded for troubleshooting purpose.
If SIP server is configured as domain name, phone will not send DNS query, but use “Primary IP” or “Backup IP x” to send SIP message if at least one of them are not empty. Phone will try to use “Primary IP” first. After 3 tries without any response, it will switch to “Backup IP x”, and then it will switch back to “Primary IP” after 3 re-tries. If SIP server is already an IP address, phone will use it directly even “User Configured IP” is selected.
Support SIP Instance ID Defines whether SIP Instance ID is supported or not. The default setting is "Yes". When set to "Yes", a SUBSCRIBE for Message Waiting Indication will be sent SUBSCRIBE for MWI periodically. The phone supports synchronized and non-synchronized MWI. The default setting is "No". SUBSCRIBE for When set to "Yes", a SUBSCRIBE for Registration will be sent out Registration periodically. The default setting is "No".
via an UPDATE or re-INVITE message, the session will be terminated once the session interval expires. Session Expiration is the time (in seconds) where the session is considered timed out, provided no successful session refresh transaction occurs beforehand. The default value is 180 seconds. The minimum session expiration (in seconds). The default value is 90 Min-SE seconds.
Defines whether symmetric RTP is supported or not. The default setting is "No". Controls the silence suppression/VAD feature of the audio codec except for G.723 (pending) and G.729. If set to "Yes", when silence is detected, a small Silence Suppression quantity of VAD packets (instead of audio packets) will be sent during the period of no talking. If set to "No", this feature is disabled. The default setting is "No". Configures the number of voice frames transmitted per packet.
Explanation of example rule (reading from left to right): ^1900x. - prevents dialing any number started with 1900; <=1617>[2-9]xxxxxx - allows dialing to local area code (617) numbers by dialing7 numbers and 1617 area code will be added automatically; 1[2-9]xx[2-9]xxxxxx |- allows dialing to any US/Canada Number with 11 digitslength; 011[2-9]x - allows international calls starting with 011; [3469]11 - allows dialing special and emergency numbers 311, 411, 611 and 911.
Allow Auto Answer by Call-Info Custom Call-Info for Auto Answer Refer-To Use Target Contact Transfer on Conference Hangup No Key Entry Timeout(s) Use # as Dial Key DND Call Feature On DND Call Feature Off If set to "Yes", the phone will automatically turn on the speaker phone to answer incoming calls after a short reminding beep, based on the SIP info header sent from the server/proxy. The default setting is "No".
Intercom User ID Disable Call Waiting Disable Call Waiting Tone Disable Direct IP Call Use Quick IP Call mode Disable Conference Disable in-call DTMF Display Mute Key Functions While Idle Disable Transfer In-call dial number on pressing transfer key Auto-Attended Transfer seconds). The default value is 30 seconds. Configures the intercom extension number for account 1 to dial out. This User ID is mapped to the INTERCOM button on the phone. Disables the call waiting feature. The default setting is "No".
Syntax: f1=val,f2=val[,c=on1/off1[-on2/off2[-on3/off3]]]; (Frequencies are in Hz and cadence on and off are in 10ms) ON is the period of ringing (“On time” in ‘ms’) while OFF is the period of silence. In order to set a continuous ring, OFF should be zero. Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern. Up to three cadences are supported. Configures the call waiting tone gain to adjust call waiting tone volume. The Call Waiting Tone Gain default setting is "Low".
Disable Missed Call Backlight When it's set to "Yes", the LCD backlight will not be turned on when there is a new missed call. The default setting is "No". Note: This option is not applicable to GXP1610. Settings -> Date and Time Defines the URL or IP address of the NTP server. The phone may obtain the NTP Server date and time from the server. Defines whether DHCP Option 42 should override NTP server or not.
Configures to enable idle screen XML download. Users could select HTTP/HTTPS/TFTP to download the XML idle screen file. The default setting is "No". Download Screen XML If set to "Yes", the idle screen XML file will be downloaded when the phone At Boot-up boots up. The default setting is "No". User Custom Filename Specifies the custom file for the idle screen XML file to be downloaded. Idle Screen XML Server Configures the server path to download the idle screen XML file.
Multi-Purpose Keys LDAP Search This option is to narrow the LDAP search scope. Enter the LDAP search base in the Name field. It could be the same or different from the Base in LDAP configuration under Advanced Settings. The Base in LDAP configuration will be used if the Name field is left blank. Enter the LDAP Name/Number filter in the Value field. LDAP search does not support entering Non-ASCII characters Multicast Paging This option is for multicast sending.
the intercom. LDAP Search This option is to narrow the LDAP search scope. Enter the LDAP search base in the Name field. It could be the same or different from the Base in LDAP configuration under Advanced Settings. The Base in LDAP configuration will be used if the Name field is left blank. Enter the LDAP Name/Number filter in the Value field. LDAP search does not support entering Non-ASCII characters Multicast Paging This option is for multicast sending.
802.1X Identity MD5 Password 802.1X CA Certificate 802.1X Client Certificate HTTP Proxy HTTPS Proxy Layer 3 QoS Layer 2 QoS 802.1Q/VLAN Tag Layer 2 QoS 802.1p Priority Value PC Port Mode PC Port VLAN Tag PC Port Priority Value Enable LLDP Enter the Identity for the 802.1X mode. Enter the MD5 Password for the 802.1X mode. Upload 802.1X CA certificate to the phone; or delete existed 802.1X CA certificate from the phone. Upload 802.1X Client certificate to the phone; or delete existed 802.
Firmware Server Path Config Server Path Firmware File Prefix Firmware File Postfix Config File Prefix Config File Postfix Allow DHCP Option 43 and Option 66 Override Server Allow DHCP Option 120 to override SIP Server 3CX Auto Provision Automatic Upgrade Hour of the Day (0-23) Day of the Week (0-6) Disable SIP NOTIFY Authentication Authenticate Conf File Download Device Configuration Maintenance ->Syslog Syslog Server Syslog Level HTTPS. Defines the server path for the firmware server.
Send SIP Log Configures whether the SIP log will be included in the syslog messages or not. The default setting is "No". Maintenance ->Language Display Language Selects display language on the phone. Language File Postfix Specifies the language file postfix for downloaded language. Maintenance ->TR-069 ACS URL URL for TR-069 Auto Configuration Servers (ACS). TR-069 Username ACS username for TR-069. TR-069 Password ACS password for TR-069. Enables periodic inform.
minutes. PHONEBOOK PAGE DEFINITIONS Phonebook -> Contacts Specify Contact’s First Name, Last Name, Phone Number, Accounts and Groups to add one new contact in phonebook. Phonebook ->Group Management Add Group Adds new groups. User can also edit and delete existing groups on this page. Phonebook -> Phonebook Management Configures to enable phonebook XML download. Users could select Enable Phonebook XML HTTP/HTTPS/TFTP to download the phonebook file. The default setting is Download "Disabled".
(!(sn=%)) returns all the records which do not have the "sn" field starting with the entered prefix; LDAP Version LDAP Name Attributes LDAP Number Attributes LDAP Display Name Max. Hits Search Timeout Sort Results LDAP Lookup Lookup Display Name (&(cn=%) (telephoneNumber=*)) returns all the records with the "cn" field starting with the entered prefix and "telephoneNumber" field set. Selects the protocol version for the phone to send the bind requests. The default setting is "Version 3".
Use Random Ports It is under Settings ->General Settings. This setting depends on your network settings. When set to "Yes", it will force random generation of both the local SIP and RTP ports. This is usually necessary when multiple GXPs are behind the same NAT. If using a Public IP address, set this parameter to "No". NAT Traversal It is under Accounts X->Network Settings. Default setting is "No". Enable the device to use NAT traversal when it is behind firewall on a private network.
Users could then further configure the "Update Interval" and "Degree Unit" for weather information display. PUBLIC MODE The GXP1610/GXP1620/GXP1625/GXP1628 supports hot desking using public mode. Under public mode, users could login the phone with the SIP account User ID and password. Please follow the steps below to configure the phone forpublic mode: Fill up the SIP server address for account 1 first; Under Web GUI->Settings->General Settings, set "Public Mode" option to "Yes".
In the above link, replace the fields with ip_address: Phone's IP Address. phonenumber=1234: The number for the phone to dial out account=0: The account index for the phone to make call. The index is 0 for account 1 and 1 for account 2. password=admin/123: The admin login password or user login password of phone's Web GUI. Click to dial from available lines. Add contacts. Click to call this contact Edit contact. from the phone.
Figure 4: Click-to-Dial SAVING THE CONFIGURATION CHANGES After users makes changes to the configuration, press the "Save" button will save but not apply the changes until the "Apply" button on the top of web GUI page is clicked. Or, users could directly press "Save and Apply" button. We recommend rebooting or powering cycle the phone after applying all the changes. REBOOTING FROM REMOTE LOCATIONS Press the "Reboot" button on the top right corner of the web GUI page to reboot the phone remotely.
UPGRADING AND PROVISIONING The GXP1610/GXP1620/GXP1625/GXP1628 can be upgraded via TFTP/HTTP/HTTPS by configuring the URL/IP Address for the TFTP/HTTP/HTTPS server and selecting a download method.Configure a valid URL for TFTP or HTTP/HTTPS; the server name can be FQDN or IP address. Examples of valid URLs: firmware.grandstream.com fw.ipvideotalk.com/gs There are two ways to setup a software upgrade server: The LCD Keypad Menu or the Web Configuration Interface.
Firmware upgrading takes around 60 seconds in a controlled LAN or 5-10 minutes over the Internet. We recommend completing firmware upgrades in a controlled LAN environment whenever possible. Note: Please do not interrupt or power cycle the GXP1610/GXP1620/GXP1625/GXP1628 when the upgrading process is on. NO LOCAL TFTP/HTTP SERVERS For users that would like to use remote upgrading without a local TFTP/HTTP server, Grandstream offers a NAT-friendly HTTP server.
A configuration parameter is associated with each particular field in the web configuration page. A parameter consists of a Capital letter P and 2 to 3 (Could be extended to 4 in the future) digit numeric numbers. i.e., P2 is associated with the "Admin Password" in the Web GUI->Maintenance->Web/Telnet Access page. For a detailed parameter list, please refer to the corresponding firmware release configuration template.
RESTORE FACTORY DEFAULT SETTINGS Warning: Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider.
EXPERIENCING THE GXP1610/GXP1620/GXP1625/GXP1628 Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions. If you have purchased our products through a Grandstream Certified Partner or Reseller, please contact them directly for immediate support.
