Grandstream Networks, Inc.
GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 User Guide Index DOCUMENT PURPOSE .............................................................................. 5 GNU GPL INFORMATION ........................................................................... 6 WELCOME .................................................................................................. 7 PRODUCT OVERVIEW .............................................................................
VOICE MESSAGES (MESSAGE WAITING INDICATOR) ........................................................... 33 VOICEMAIL .................................................................................................................................. 34 SHARED CALL APPEARANCE (SCA) ........................................................................................ 34 CALL FEATURES ...............................................................................................................................
Table of Tables GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 User Guide Table 1: GXP1610 Technical Specifications................................................................................................ 12 Table 2: GXP1620/GXP1625 Technical Specifications ............................................................................... 13 Table 3: GXP1628 Technical Specifications................................................................................................
Table of Figures GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 User Guide Figure 1: GXP16xx Back View (Use GXP162x as example) ...................................................................... 17 Figure 2: GXP16xx Stand Installation ......................................................................................................... 18 Figure 3: GXP16xx Wall Mount Installation.................................................................................................
DOCUMENT PURPOSE This User Guide describes the basic concept and tasks necessary to use and configure your GXP1610/GXP1620/GXP1625/GXP1628/GXP1630. This document covers the topics of phone installation, making basic calls and using basic call features. To learn the advanced features and configurations, please visit http://www.grandstream.com/support to download the latest "GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 Administration Guide".
GNU GPL INFORMATION GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream Web site from: http://www.grandstream.com/support/faq/gnu_gpl.
WELCOME Thank you for purchasing Grandstream Small Business IP phone GXP1610/GXP1620/GXP1625/ GXP1628/GXP1630. GXP16xx series is a next generation small-to-medium business IP phone: the GXP1620/GXP1625 features 2 lines with 2 SIP accounts, superior HD wideband audio, 132 x 48 backlit graphical LCD; the GXP1610 supports 2 lines with 1 SIP account, 132 x 48 graphical LCD; GXP1630 supports 3 lines with 3 SIP accounts, 132x64 backlit graphical LCD.
Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty. Warning: Please do not use a different power adaptor with the GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 as it may cause damage to the products and void the manufacturer warranty. This document is subject to change without notice.
particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
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PRODUCT OVERVIEW FEATURE HIGHTLIGHTS (GXP1610/GXP1620/GXP1625/GXP1628) 132*48 pixel backlit graphical LCD display(GXP1610 doesn’t support backlit) 2 dual-color line keys, 3 XML programmable context-sensitive soft keys, 8 BLF keys (GXP1628 only), 3-way conference, multi-language support HD wideband audio (GXP1620/GXP1625/GXP1628 only), superb full-duplex hands-free speakerphone with advanced acoustic echo cancellation and excellent double-talk performance Large phonebook (up to 500 contacts) a
Innovative UI design (easy and useable multi-language support ) Use with Grandstream’s UCM61xx series IP PBX appliance for Zero-Config provisioning, 1-touch call recording and more GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 TECHNICAL SPECIFICATIONS Table 1: GXP1610 Technical Specifications Protocols/Standards Network Interfaces Graphic Display Feature Keys Voice Codecs Telephony Features Headset Jack Base Stand QoS Security Multi-language Upgrade/Provisioning Power & Green Energy Efficiency Temperatu
Table 2: GXP1620/GXP1625 Technical Specifications Protocols/Standards Network Interfaces Graphical Display Feature Keys Voice Codecs Telephony Features Headset Jack HD Audio Base Stand QoS Security Multi-language Upgrade/Provisioning Power & Green Energy Efficiency Temperature Humidity Physical Package Content Compliance and SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP-MED, LDAP, TR-069, 802.
Table 3: GXP1628 Technical Specifications Protocols/Standards Network Interfaces Graphical Display Feature Keys Voice Codecs Telephony Features Headset Jack HD Audio Base Stand QoS Security Multi-language Upgrade/Provisioning Power & Green Energy Efficiency Temperature Humidity Physical Package Content Compliance and SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP-MED, LDAP, TR-069, 802.
Table 4: GXP1630 Technical Specifications Protocols/Standards Network Interfaces Graphical Display Feature Keys Voice Codecs Telephony Features Headset Jack HD Audio Base Stand QoS Security Multi-language Upgrade/Provisioning Power & Green Energy Efficiency Temperature Humidity Physical Package Content Compliance and SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP-MED, LDAP, TR-069, 802.
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INSTALLATION EQUIPMENT PACKAGING Table 5: GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 Equipment Packaging Main Case Handset Phone Cord 5V DC Power Adaptor Ethernet Cable Phone Stand Quick Installation Guide BLF Name Cards (GXP1628/GXP1630 only) 1 1 1 1 1 1 1 1 CONNECTING YOUR PHONE Figure 1: GXP16xx Back View (Use GXP162x as an example) Table 6: GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 Connectors Slots for Phone Stand PC Port LAN Port Slots for the phone stand if placing the phone on a flat surface 10/100
GXP1630, integrated PoE（GXP1625/GXP1628/GXP1630 only） DC 5V Power Port HEADSET Port HANDSET Port Cord Slot 5V/600mA power port to connect to power adaptor To connect to RJ9 or EHS headphones To connect handset RJ9 To place and fix the phone cords STAND INSTALLATION Figure 2: GXP16xx Stand Installation 1. Insert the hooks on the top of the stand into the slots, you have option to use either upper slots OR lower slots. 2.
WALL MOUNT INSTALLATION Figure 3: GXP16xx Wall Mount installation 1. Insert all 4 hooks into the slots. 2. Firmly slide the wall mount upward to lock it in place. To set up the GXP1610/GXP1620/GXP1625/GXP1628/GXP1630, follow the steps below: 1. Attach the phone stand or wall mount to the back of the phone where there are slots; 2. Connect the handset and main phone case with the phone cord; 3.
SAFETY COMPLIANCES The GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 phone complies with FCC/CE and various safety standards. The GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 power adapter is compliant with the UL standard. Use the universal power adapter provided with the GXP1610/GXP1620/GXP1625/ GXP1628/GXP1630 package only. The manufacturer’s warranty does not cover damages to the phone caused by unsupported power adapters.
GETTING TO KNOW GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 IDLE SCREEN GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 screen displays differently depending on whether the phone is idle or in use (active). The following table describes the items displayed on the GXP1610/ GXP1620/GXP1625/GXP1628/GXP1630 idle screen. Figure 4: GXP16XX Idle Screen The following table describes the items displayed on the GXP1610/GXP1620/GXP1625/GXP1628/ GXP1630 idle screen.
Unconditionally forwards the phone line (account 1) to another phone. Missed Shows up unanswered calls to this phone. The softkeys are context sensitive and will change depending on the call status of the phone. Here are the main softkeys in call screen. SOFTKEYS in Call Screen SPECIAL SOFTKEYS (Only for GXP1610/GXP1620/ GXP1625/GXP1628/ GXP1630 when integrated with UCM61xx) Redial Redials the last dialed number after off hook when there is existing call log.
Table 8: GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 LCD Icons Registration Status. Solid: Registered Hollow: Unregistered Handset Status. OFF - handset on hook ON - handset off hook Speaker Status. OFF - speaker off ON - speaker on Headset Status. OFF - headset off ON - headset on Mute Status. OFF - The active call is not muted ON - The active call is muted Call Forward Status. OFF - Call Forward feature disabled ON - Call Forward feature enabled DND Status.
Table 9: GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 Front View Definitions LINE Key Switch between line 1 and line 2. Solid Green：Calling, Talking Flash Green：Call on hold Flash Red：Incoming call Soft Key The soft keys are context sensitive and will change depending on the status of the phone Messages. Press to view messages. Phonebook. Press to view phonebook. Home. Press to go to idle screen, when stay in submenu. Page/Intercom If the intercom number has set, call this number directly.
Conference. Establish 3-way conference with other 2 parties. Message Waiting Indicator Send. Send. Enter the digits and then press Send to dial out. Redial. Redial when there is a previously dialed call. Speaker. Press to switch between speaker and handset mode in an active call. Message Waiting Indicator. The LED Indicator will flash in red when there is new voice mail.
COMPLETING CALLS There are several ways to complete a call. On hook dialing. Enter the number when the phone is on hook and then send out. When the phone is in idle, enter the number to be dialed out; Take handset off hook; or Press Speaker button; or Press Headset button with headset plugged in; or Select an available LINE key; The call will be dialed out. Off hook and dial. Off hook the phone, enter the number and send out.
Speed Dial from Line Key. Dial the number configured as Speed Dial on Line Key. Go to phone's Web GUI->Settings->Programmable Keys, configure the Line Key's Key Mode as Speed Dial. Select the account to dial from, enter the Name and User ID (the number to be dialed out) for the Line Key. Click on "Update" at the bottom of the Web GUI page; Off hook the phone, or directly press the Speed Dial key to dial out. Call Return. Dial the last answered call.
When dial out via paging, user can see the “call-info” header contains “answer-after=0” and “the “alertinfo” header contains “info=alert-autoanswer;delay=0” in the outgoing INVITE. MAKING CALLS USING IP ADDRESSES Direct IP Call allows two phones to talk to each other in an ad-hoc fashion without a SIP proxy.
and a direct IP call to aaa.bbb.ccc.XXX will be completed. "aaa.bbb.ccc" is from the local IP address regardless of subnet mask. The number #xx or #x are also valid. The leading 0 is not required (but it's OK). For example: 192.168.0.2 calling 192.168.0.3 -- dial #3 followed by # or "SEND"; 192.168.0.2 calling 192.168.0.23 -- dial #23 followed by # "SEND"; 192.168.0.2 calling 192.168.0.123 -- dial #123 followed by # "SEND"; 192.168.0.
When Do Not Disturb feature is turned on, the DND icon will appear on the right side of the LCD. The incoming call will not be accepted or the call will directly go into voicemail. DURING A PHONE CALL CALL RECORDING During an active call, users could record the conversation to the UCM61xx Series server and download the record to PC and listen to it with the help of the server administrator.
Attended Transfer. Blind Transfer. During the first active call, press TRANSFER and dial the number to transfer to; Press SEND key or # to complete transfer of active call. Attended Transfer. During the first active call, press LINE key. The first call will be put on hold; Enter the number for the second call in the new line and establish the call; Press TRANSFER; Press the other LINE key which is on hold to transfer the call. Auto-Attended Transfer.
CONFERENCING GXP1610/GXP1620/GXP1625/GXP1628 can host up to 3-ways conference call and up to 4-ways conference call on GXP1630 (PCMU/PCMA). Initiate a conference call. Establish calls with 2 parties respectively; While 1 call is active, the other call will be put on hold with its LINE key blinking in green; Press CONF key; Press the desired LINE key on hold, the conference will be established; Cancel Conference.
During the conference, press HOLD key. The conference call will be split and both calls will be put on hold separately with 2 LINE keys blinking in green; Select one LINE key and press to resume the 2-way conversation; If users would like to re-establish conference call, before 1 separate LINE is selected, press the ReConf softkey right after the conference call is split. Cancel Conference.
number under Web GUI->Account x->General Settings). An IVR will prompt the user through the process of message retrieval. VOICEMAIL A blinking red LED indicator on the top right corner of the GXP1610/GXP1620/GXP1625/ GXP1628/GXP1630 indicates a message is waiting. Go to Web GUI- >Account - >General Settings to configure Voice Mail UserID.
However, if this call is placed on private-hold, no other member of the SCA group will be able to resume that call. To enable shared call appearance, the user would need to register the shared line account on the phone. In addition, they would need to navigate to "Settings"->"Programmable Keys" on the Web UI and set the line key mode as "Shared Line". If the user requires more shared call appearances, the user can configure multiple line buttons to be "shared line" buttons associated with the account.
Dial *71 and then enter the number to dial out; Dial out. Unconditional Call Forward. To set up unconditional call forward: *72 *73 Dial *72 and then enter the number to forward the call; Dial out. Note: Once set, all calls will be forwarded to another preset number and your phone will not ring. Cancel Unconditional Call Forward. To cancel the unconditional call forward: Dial *73. Busy Call Forward.
CONNECTING TO DEVICES EHS HEADSET The GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 supports normal RJ11 headset and Plantronics EHS headset. To use Plantronics EHS headset, go to the GXP1610/GXP1620/GXP1625/ GXP1628/GXP1630 web GUI->Settings->Audio Control Headset Type. Select "Plantronics EHS" and reboot the phone to take effect. 1. Connect EHS Headset (Plantronics) to GXP1610/GXP1620/GXP1625/GXP1628/GXP1630.
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RESTORE FACTORY DEFAULT SETTINGS Warning: Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider.
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EXPERIENCING THE GXP1610/GXP1620/GXP1625/GXP1628/GXP1630 Please visit our Website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions.
FCC Notices This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Ce dispositif est conforme à la partie 15 des directives FCC.
