Grandstream Networks, Inc.
GXP1610/GXP1620/GXP1625 User Guide Index DOCUMENT PURPOSE............................................................................. 5 GNU GPL INFORMATION .......................................................................... 6 WELCOME ................................................................................................. 7 PRODUCT OVERVIEW .............................................................................. 9 FEATURE HIGHTLIGHTS ....................................................
CALL FEATURES ................................................................................................................................ 27 CONNECTING TO DEVICES ................................................................... 29 EHS HEADSET .................................................................................................................................... 29 RESTORE FACTORY DEFAULT SETTINGS ........................................... 30 EXPERIENCING THE GXP1610/GXP1620/GXP1625 ..
Table of Tables GXP1610/GXP1620/GXP1625 User Guide Table 1: GXP1610/GXP1620/GXP1625 TECHNICAL SPECIFICATIONS ....................... 错误!未定义书签。 Table 2: GXP1610/GXP1620/GXP1625 Equipment Packaging ................................................................. 12 Table 3: GXP1610/GXP1620/GXP1625 Connectors .................................................................................. 12 Table 4: LCD DISPLAY DEFINITIONS....................................................................................
Table of Figures GXP1610/GXP1620/GXP1625 User Guide Figure 1: GXP1610/GXP1620/GXP1625 Back View .................................................................................. 12 Figure 2: GXP16XX Idle Screen ................................................................................................................. 14 Figure 3: GXP1610/GXP1620/GXP1625 Front View .................................................................................. 16 Firmware Version 1.0.0.
DOCUMENT PURPOSE This User Guide describes the basic concept and tasks necessary to use and configure your GXP1610/GXP1620/GXP1625. This document covers the topics of phone installation, making basic calls and using basic call features. To learn the advanced features and configurations, please visit http://www.grandstream.com/support to download the latest "GXP1610/GXP1620/GXP1625 Administration Guide". Firmware Version 1.0.0.
GNU GPL INFORMATION GXP1610/GXP1620/GXP1625 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream Web site from: http://www.grandstream.com/support/faq/gnu_gpl. Firmware Version 1.0.0.
WELCOME Thank you for purchasing Grandstream Small Business IP phone GXP1610/GXP1620/GXP1625. It is a next generation small-to-medium business IP phone: the GXP1620/GXP1625 features 2 lines with 2 SIP accounts, superior HD wideband audio, 132 x 48 backlit graphical LCD; the GXP1610 supports 2 lines with 1 SIP account, 132 x 48 graphical LCD.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
PRODUCT OVERVIEW FEATURE HIGHTLIGHTS 132*48 pixel backlit graphical LCD display(GXP1610 doesn’t support backlit) 2 dual-color line keys, 3 XML programmable context-sensitive soft keys, 3-way conference HD wideband audio(GXP1620/GXP1625 only), superb full-duplex hands-free speakerphone with advanced acoustic echo cancellation and excellent double-talk performance Large phonebook (up to 1000 contacts) and call history (up to 200 records) Automated personal information service (e.g.
Headset Jack Base Stand QoS Security Multi-language Upgrade/Provisioning Power & Green Energy Efficiency Temperature and Humidity Physical Package Content Compliance RJ9 headset jack (allowing EHS with Plantronics headsets) Yes, allow 2 angle positions available, Wall Mountable Layer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS User and administrator level access control, MD5 and MD5-sess based authentication, 256-bit AES encrypted configuration file, TLS, SRTP, HTTPS, 802.
Security Multi-language Upgrade/Provisioning User and administrator level access control, MD5 and MD5-sess based authentication, 256-bit AES encrypted configuration file, TLS, SRTP, HTTPS, 802.
INSTALLATION EQUIPMENT PACKAGING Table 3: GXP1610/GXP1620/GXP1625 Equipment Packaging Main Case Handset Phone Cord 5V DC Power Adaptor Ethernet Cable Phone Stand Quick Installation Guide 1 1 1 1 1 1 1 CONNECTING YOUR PHONE Figure 1: GXP1610/GXP1620/GXP1625 Back View Table 4: GXP1610/GXP1620/GXP1625 Connectors Slots for Phone Stand PC Port Slots for the phone stand if placing the phone on a flat surface 10/100M Ethernet to connect PC LAN Port 10/100M Ethernet to connect LAN, integrated PoE（GXP1625 o
To set up the GXP1610/GXP1620/GXP1625, follow the steps below: 1. Attach the phone stand or wall mount to the back of the phone where there are slots; 2. Connect the handset and main phone case with the phone cord; 3. Connect the LAN port of the phone to the RJ45 socket of a hub/switch or a router (LAN side of the router) using the Ethernet cable; 4. Connect the 5V DC output plug to the power jack on the phone; plug the power adapter into an electrical outlet.
GETTING TO KNOW GXP1610/GXP1620/GXP1625 IDLE SCREEN GXP1610/GXP1620/GXP1625 screen displays differently depending on whether the phone is idle or in use (active). The following table describes the items displayed on the GXP1610/GXP1620/GXP1625 idle screen. Figure 2: GXP16XX Idle Screen The following table describes the items displayed on the GXP1610/GXP1620/GXP1625 idle screen. Table 5: LCD DISPLAY DEFINITIONS DATE AND TIME Displays the current date and time.
Shows up unanswered calls to this phone. The softkeys are context sensitive and will change depending on the call status of the phone. Here are the main softkeys in call screen. SOFTKEYS in Call Screen SPECIAL SOFTKEYS (Only for GXP1610/GXP1620/ GXP1625 when integrated with UCM61xx) Redial Redials the last dialed number after off hook when there is existed call log. Dial Dials the call out after off hook and entering the number. Answer Answers the incoming call when the phone is ringing.
Handset Status. OFF - handset on hook ON - handset off hook Speaker Status. OFF - speaker off ON - speaker on Headset Status. OFF - headset off ON - headset on Mute Status. OFF - The active call is not muted ON - The active call is muted Call Forward Status. OFF - Call Forward feature disabled ON - Call Forward feature enabled DND Status. OFF - Do Not Disturb disabled ON - Do Not Disturb enabled SRTP Status.
Soft Key Flash Red：Incoming call The soft keys are context sensitive and will change depending on the status of the phone Messages. Press to view messages. Phonebook. Press to view phonebook. Home. Press to go to idle screen, when stay in submenu. Page/Intercom If the intercom number has set, call this number directly. If the intercom number has not set, press this key will have no effect. Hold. Place active call on hold, or resume the call on hold. Standard Keypad Record.
Message Waiting Indicator Message Waiting Indicator. Red LED Indicator to display the current phone status Flashing Red. Missed call (s), New voice mail(s), New SIP Message (s) Fast Flashing Red. Upgrade MAKING PHONE CALLS HANDSET, SPEAKER AND HEADSET MODE The GXP1610/GXP1620/GXP1625 allows users to switch among handset, speaker or headset when making calls. Press the Hook Switch to switch to handset; press the Headset button to switch to headset; or press the Speaker button to switch to speaker.
Take handset off hook; or Press Speaker button; or Press Headset button with headset plugged in; or Select an available LINE key; The call will be dialed out. Off hook and dial. Off hook the phone, enter the number and send out. Take handset off hook; or Press Speaker button; or Press Headset button with headset plugged in; or Press an available LINE key to activate speaker; You shall hear dial tone after off hook; Enter the number; Press SEND key or # to dial out. Redial.
Go to phone's Web GUI->Settings->Programmable Keys, configure the Line Key's Key Mode as Call Return. Select the account to dial from, no Name or User ID has to be set on for Call Return; Off hook the phone, or directly press the Call Return key to dial out. Via Paging/Intercom.
When phone is at idle state, press any number key or * key to bring up “Onhook Dialing” page; Press round menu key or "DirectIP" soft key; Input the target IP address (Please see example below) ; Press "OK" soft key to dial. For example: If the target IP address is 192.168.1.60 and the port is 5062 (i.e., 192.168.1.60:5062), input the following: 192*168*1*60#5062. The * key represents the dot (.), the # key represents colon (:). Wait for about 4 seconds and the phone will initiate the call.
ANSWERING PHONE CALLS RECEIVING CALLS Single incoming call. Phone rings with selected ring tone. The corresponding LINE key will flash in red. Answer call by taking handset off hook, or using Speaker/Headset, or pressing the flashing LINE key; Multiple incoming calls. When another call comes in while having an active call, the phone will produce a Call Waiting tone (stutter tone). The other LINE key will flash in red. Answer the incoming call by pressing the flashing LINE key.
CALL WAITING/CALL HOLD Hold. Place a call on hold by pressing the HOLD button. The active LINE key will blink in green; Resume. Resume call by pressing the blinking LINE key; Multiple calls. Automatically place active call on hold or switch between calls by pressing the LINE key. Call waiting tone (stutter tone) will be audible on new incoming call during the active call. MUTE During an active call, press the MUTE button to mute/unmute the microphone.
During the call, press TRANSFER. A new line will be brought up and the first call will be automatically placed on hold; Dial the number and press SEND or # to make a second call. (Once the number is entered, a "Transfer" soft key will show. If "Transfer" soft key is pressed instead of SEND or #, a blind transfer will be performed); Press TRANSFER again. The call will be transferred. For Auto-Attended Transfer, after dialing out the number for the second call, a "Split" soft key will show.
ReConf soft key right after the conference call is held/split; End Conference. Users could press the EndCall soft key or simply hang up the call to terminate the conference call. GXP1610/GXP1620/GXP1625 supports Easy Conference Mode, which can be used combined with the traditional way to establish the conference. Initiate a conference call.
even when # could be used as SEND in normal phone calls. Note: For 3-way conference, the host hangs up the phone will end the conference. If users wants to keep the rest 2 parties stay in conference after the host hangs up ,go to Web GUI- >Account- > Call Settings > Transfer on conference Hangup, check "Yes" and save the change. VOICE MESSAGES (MESSAGE WAITING INDICATOR) A blinking red MWI (Message Waiting Indicator) on the top right corner of the phone indicates a message is waiting.
the members of the group will be notified of an incoming call and will be able to answer the call from the phone with the SCA extension registered.
Dial out. Note: Once set, the firstly dialed call is anonymous. Call with Caller ID Enabled (per call) *82 Off hook the phone; Dial *82 and then enter the number to dial out. Call with Call Waiting Disable (per Call) *70 Dial *70 and then enter the number to dial out; Dial out. Note: Once set, the fisrt call need not to enter call waiting as being supposed to. Call with Call Waiting Enabled (per Call) *71 Dial *71 and then enter the number to dial out; Dial out.
CONNECTING TO DEVICES EHS HEADSET The GXP1610/GXP1620/GXP1625 supports normal RJ11 headset and Plantronics EHS headset. To use Plantronics EHS headset, go to the GXP1610/GXP1620/GXP1625 web GUI->Maintenance->Device Manager: Headset Type. Select "Plantronics EHS" and reboot the phone to take effect. 1. Connect EHS Headset (Plantronics) to GXP1610/GXP1620/GXP1625. Insert headset connector into the RJ11 headset port on the back of GXP1610/GXP1620/GXP1625; 2.
RESTORE FACTORY DEFAULT SETTINGS Warning: Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider.
EXPERIENCING THE GXP1610/GXP1620/GXP1625 Please visit our Website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions. If you have purchased our products through a Grandstream Certified Partner or Reseller, please contact them directly for immediate support.
