Grandstream Networks, Inc.
COPYRIGHT ©2016 Grandstream Networks, Inc. http://www.grandstream.com All rights reserved. Information in this document is subject to change without notice. Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. The latest electronic version of this guide is available for download here: http://www.grandstream.
GNU GPL INFORMATION GXP1760/GXP1780/GXP1782 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream web site from: http://www.grandstream.com/support/faq/gnu-general-public-license/gnu-gpl-information-download.
Table of Contents CHANGE LOG ................................................................................................................ 6 Firmware Version 1.0.0.1 ....................................................................................................................... 6 GUI INTERFACE EXAMPLES ........................................................................................ 7 WELCOME ..................................................................................................
Shortcut of Upgrade and Provision Via Keypad Menu ........................................................................ 65 Upgrade Via Web GUI ......................................................................................................................... 66 No Local TFTP/HTTP Servers ............................................................................................................. 66 Configuration File Download .........................................................................
Table of Tables Table 1: GXP1760/GXP1780/GXP1780 Features in a Glance ..................................................................... 9 Table 2: GXP1760 Technical Specifications .................................................................................................. 9 Table 3: GXP1780/GXP1782 Technical Specifications ............................................................................... 11 Table 4: CONFIGURATION MENU ..................................................................
CHANGE LOG This section documents significant changes from previous versions of administration guide for GXP1760/GXP1780/GXP1782. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.0.
GUI INTERFACE EXAMPLES http://www.grandstream.com/sites/default/files/Resources/17xx_web_gui.zip 1. Screenshot of Login Page 2. Screenshots of Status Pages 3. Screenshots of Profiles Pages 4. Screenshots of DECT Pages 5. Screenshots of Phonebook Pages 6. Screenshots of Settings Pages 7.
WELCOME Thank you for purchasing Grandstream Small Business IP phone GXP1760/GXP1780/GXP1782 Enterprise IP Phone. GXP17xx series is a next generation small –to –medium business IP phone.
PRODUCT OVERVIEW Feature Highlights The following table contains the major features of the GXP1760 & GXP1780/82: Table 1: GXP1760/GXP1780/GXP1780 Features in a Glance GXP1760 GXP1780 GXP1782 6 lines 200*80-pixel backlit LCD display 4 XML programmable soft keys 9 Dedicated function Keys 4-way conference 8 lines 200*80-pixel backlit LCD display 4 XML programmable soft keys 9 Dedicated function Keys 5-way conference GXP1760 Technical Specifications The following table
Features Keys 6 line keys with up to 3 SIP accounts, 4 XML programmable context sensitive softkeys, 5 navigation/menu keys, 11 dedicated function keys for : MESSAGE(with LED indicator), PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE, VOL+, VOL- Voice Codecs Support for G.729A/B, G.711µ/a-law, G.726, G.722(wide-band), G.
GXP1780/GXP1782 Technical Specifications The following table resumes all the technical specifications including the protocols / standards supported, voice codecs, telephony features, languages and upgrade/provisioning settings for GXP1780/GXP1782 Table 3: GXP1780/GXP1782 Technical Specifications Protocols/Standards SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS(A record, SRV, NAPTR), DHCP, PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.
Temperature and Humidity Package Content Operation: 0°C to 40°C Storage: -10°C to 60°C Humidity: 10% to 90% Non-condensing GXP1780/GXP1782 phone, handset with cord, base stand, universal power supply, network cable, Quick Installation Guide, GPL license Compliance FCC: Part 15 (CFR 47) Class B CE: EN55022 Class B; EN55024 Class B; EN61000-3-2; EN61000-3-3; EN60950-1 RCM: AS/ACIF S004; AS/NZS CISPR22/24; ASs/NZS 60950.
CONFIGURATION GUIDE The GXP1760/ GXP1780/ GXP1782 can be configured via two ways: LCD Configuration Menu using the phone's keypad; Web GUI embedded on the phone using PC's web browser. Configuration Via Keypad To configure the LCD menu using phone's keypad, follow the instructions below: Enter MENU options. When the phone is in idle, press the round MENU button to enter the configuration menu; Navigate in the menu options.
System Information Press to enter the sub menu for Hardware version, P/N number. Boot, Core, Base, Prog version and IP Geographic Information. Contacts Contacts sub menu includes the following options: Local Phonebook Local Group LDAP Directory Contacts sub menu is for Local Phonebook, Local Group, LDAP Directory and Broadsoft Phonebooks. User could configure phonebooks/groups/LDAP options here, download phonebook XML to the phone and search phonebook/LDAP directory.
Adjusts idle LCD brightness by pressing left/right arrow key o Screensaver Enable/Disable Screensaver o Screensaver Timeout Configures the minutes of idle before the screensaver activates. Valid range is 3 to 6. Language and Input o Display Language Selects the language to be displayed on the phone's LCD. Users could select Automatic for local language based on IP location if available. By default, it is Auto. o Default Input Selection Selects the Input mode from Multi-Tap and Shiftable.
System System sub menu includes the following options: Network o IP Setting Selects IP mode (DHCP/Static IP/PPPoE); Configures PPPoE account ID and password; Configures static IP address, Netmask, Gateway, DNS Server 1 and DNS Server 2. o 802.1X Enables/Disables 802.1X mode; Configures 802.1x identity and MD5 password. o Layer 2 QoS Configures 802.1Q/VLAN Tag and priority value. Select “Reset Vlan Config” to reset VLAN configuration.
Selects this option to turn off LCD. Press any button to turn on LCD. o LCD Diagnostic Enters this option and press Left/Right Navigation key to do LCD Diagnostic. Press “Exit” soft key to quite. o Certificate Verification This is used to validate certificate chain for the server’s certificate. UCM Detect Detect/connect UCM server to process auto-provision. Manually input the IP and port of the UCM server phone wants to bind with; Or select from the available UCM server in network.
The following picture shows the keypad MENU configuration flow: Call History Status Contacts Messages Preference Phone Local Call Log Broadsoft Call Log Account Status Network Status System Status Local Phonebook Local Group LDAP Directory Broadsoft Phonebook Ring Tone Ring Volume Instant Messages Voice Mails Active LCD Brightness Idle LCD Brightness Screensaver Screensaver Timeout Do Not Disturb Forward Call Ring Tone Ring Volume LCD Contrast LCD Brightness Download SCR XML Erase Custom SCR Di
Configuration Via Web Browser The GXP1760/GXP1780/GXP1782 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configure the IP phone through a Web browser such as Google Chrome, Mozilla Firefox and Microsoft’s IE. To access the Web GUI: 1. Connect the computer to the same network as the phone; 2. Make sure the phone is turned on and shows its IP address. You may check the IP address by pressing Up arrow button when phone is at idle state; 3.
Definitions This section describes the options in the phone's Web GUI. As mentioned, you can log in as an administrator or an end user. Status: Displays the Account status, Network status, and System Info of the phone; Account: To configure the SIP account; Settings: To configure call features, ring tone, audio control, LCD display, date and time, Web services, XML applications, programmable keys and etc.
PPPoE Link Up PPPoE connection status. NAT Type Displays the type of NAT connection used by the phone. NAT Traversal Displays the status of NAT connection for each account on the phone. Status System Info Product Model Product model of the phone. Part Number Product part number. Software Version Boot: boot version number; Core: core version number; Base: base version number; Prog: program version number.
BLF Server Configures the optional server used for SUBSCRIBE requests to indicate other extensions status on the SIP server. Configures user account information provided by your VoIP service provider SIP User ID (ITSP). It's usually in the form of digits similar to phone number or actually a phone number. Authenticate ID Configures the SIP service subscriber's Authenticate ID used for authentication. It can be identical to or different from the SIP User ID.
according to the STUN server. If NAT type is Full Cone, Restricted Cone or Port-Restricted Cone, the phone will try to use public IP addresses and port number in all the SIP&SDP messages. The phone will send empty SDP packet to the SIP server periodically to keep the NAT port open if it is configured to be "Keep-alive". Configure this to be "No" if an outbound proxy is used. "STUN" cannot be used if the detected NAT is symmetric NAT. Set this to "VPN" if OpenVPN is used.
SIP Transport Determines the network protocol used for the SIP transport. Users can choose from TCP, UDP and TLS. The default setting is “UDP”. SIP URI Scheme when Specifies if "sip" or "sips" will be used when TLS/TCP is selected for SIP using TLS Transport. The default setting is "sips". Use Actual Ephemeral Port in Contact with TCP/TLS This option is used to control the port information in the Via header and Contact header.
"No", the P-Preferred-Identity Header will not show in INVITE. Add Auth Header on To define whether authorization Header will be added on initial REGISTER Initial REGISTER from the first REGISTER. The default setting is “No”. This is used to perform a factory reset through SIP NOTIFY. When the phone Allow SIP Reset receives the NOTIFY with event: RESET, the phone should perform a factory reset after the authentication. The default setting is “No”.
displayed on LCD. User can access different Broadsoft Call Center agent features via this softkey. Please note that “Feature Key Synchronization” will be enabled regardless of this setting. Broadsoft Hoteling event feature. Default setting is "No". With “Hoteling Hoteling Event Event” enabled, user can access the Hoteling feature option by pressing the “BSCCenter” sof tkey. Call Center Status When set to "Yes", the phone will send SUBSCRIBE to the server to obtain call center status.
select UAS to use the phone as the refresher. The default setting is "UAC". The Session Timer can be refreshed using the INVITE method or the Force INVITE UPDATE method. Select "Yes" to use the INVITE method to refresh the session timer. The default setting is "No". Account x SIP Settings Security Settings Check Domain Choose whether the domain certificates will be checked or not when Certificates TLS/TCP is used for SIP Transport. The default setting is "No".
Use First Matching When it is set to "Yes", the device will use the first matching vocoder in the Vocoder in 200OK SDP received 200OK SDP as the codec. The default setting is "No". Disable Multiple m line When it is set to “No”, the device will reply with multiple m lines; Otherwise, it in SDP will reply 1 m line. The default setting is “No”. SRTP Mode Enable SRTP mode based on your selection from the drop-down menu. The default setting is "Disabled".
Dial Plan Rules: 1. Accepted Digits: 1,2,3,4,5,6,7,8,9,0 , *, #, A,a,B,b,C,c,D,d; 2.
Configures Call Log setting on the phone. You can log all calls, only log Call Log incoming/outgoing calls (missed calls will not be logged), or disable call log. The default setting is "Log All Calls". Account Ring Tone Allows users to configure the ringtone for the account. Users can choose from different ringtones from the dropdown menu. Specifies matching rules with number, pattern or Alert Info text.
the server/proxy. However, if the current call was answered based on the SIP Call-Info header, then all other incoming calls with SIP Call-Info headers will be rejected automatically. The default setting is “No”. Custom Call-Info for Used in addition to match the contents of the info parameter in the Call-Info Auto Answer header for auto answer. Refer-To Use Target If set to "Yes", the "Refer-To" header uses the transferred target's Contact Contact header information for attended transfer.
(All)--Off Call Forward Busy--On Call Forward Busy--Off Configures Call Forward Busy feature code to activate busy call forwarding. Configures Call Forward Busy feature code to deactivate busy call forwarding. Call Forward Delayed Configures Call Forward Delayed feature code to activate no answer call (No Answer)--On forwarding. Call Forward Delayed Configures Call Forward Delayed feature code to activate no answer call (No Answer)--Off forwarding.
setting is "No". If configured, when the phone is on hook, it will go off hook after the Off-hook Timeout timeout (in seconds). The default value is 30 seconds. The valid range is from 10 to 60. Bypass Dial Plan Through Enable/Disable the dial plan check while dialing through the call history Call History and Directories and any phonebook directories. The default setting is “No”. Disable Call Waiting Disables the call waiting feature. The default setting is "No".
Enables Click-To-Dial feature. If this feature is enabled, user could click Click-To-Dial Feature the green dial button on left top corner of phone’s Web GUI, then choose the account and dial to the target number. The default setting is "Disabled". Call History Flash Writing: Defines the interval (in seconds) to save the call history to phone's flash. Write Timeout 0 means this option is disabled. The default value is 300 seconds.
Message Waiting Ring Back Tone Syntax: f1=val,f2=val[,c=on1/off1[-on2/off2[-on3/off3]]]; Call-Waiting Tone (Frequencies are in Hz and cadence on and off are in 10ms) Busy Tone ON is the period of ringing (“On time” in ‘ms’) while OFF is the period of Reorder Tone silence. In order to set a continuous ring, OFF should be zero. Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern. Up to three cadences are supported.
Headset RX gain Handset TX gain Configures the receiving gain of the headset. The default value is 0dB. Configures the transmission gain of the handset. The default value is 0 dB. Settings LCD Display Backlight Brightness: Active Backlight Brightness: Idle Configures the LCD brightness when the phone is active. Valid range is 10 to 100 where 100 is the brightest. Default value is 100. Configures the LCD brightness when the phone is idle. Valid range is 10 to 100 where 0 is off and 100 is the brightest.
time zone. This parameter allows the users to define their own time zone. The syntax is: std offset dst [offset], start [/time], end [/time] Default is set to: MTZ+6MDT+5,M4.1.0,M11.1.0 MTZ+6MDT+5 This indicates a time zone with 6 hours offset with 1 hour ahead (when daylight saving) which is U.S central time. If it is positive (+) if the local time zone is west of the Prime Meridian (A.K.A: International or Self-Defined Time Zone Greenwich Meridian) and negative (-) if it is east. M4.1.0,M11.1.
phone. User could chose Fahrenheit, Celsius, or Auto to display the degree unit. The default setting is “Auto”. Configures to enable or disable currency update on the phone. The Enable Currency Update default setting is "Yes". If set to "No", the currency information screen will not show. Configures currency code for the phone to look up and display the Currency Code currency information.
account. For example, if the phone is offhook and account 2 is active, it will call the configured Speed Dial number using account 2. Dial DTMF Enter a series of DTMF digits in the Value field to be dialed during the call. "Enable MPK Sending DTMF" has to be set to "Yes" first. Voice Mail Select Account and enter the Voice Mail access number in the Value field. Call Return The last answered calls can be dialed out by using Call Return. The Value field should be left blank.
Description field and multicast sending address in Value field. Record This option is for Recording calls. Enter Line key description in Description filed and the recorded extension number in Value field. Please make sure whether your VOIP provider supports this feature before using it. Call Log Select Account and enter account number in the Value field to allow configuration of call log for other extension. Assigns a function to the corresponding softkeys.
Since the Base for LDAP server configuration is “dc=grandstream,dc=com”, “ou=video,ou=SZ” is added to narrow the LDAP search scope. “sn=Li” is the example to filter the last name. Call Log Select Account and enter account number in the Value field to access to the Call Log of that selected account. Assigns a function to the corresponding Multi-Purpose Key. The key mode options are: Speed Dial Select the Account to dial from. And enter the Speed Dial number in the Value field to be dialed.
Call Park Select Account, and enter the call park extension in the Value field to park/pick up the call. Monitored Call Park Select account from Account field, and enter the call park extension in the Value field to park/pick up the call, and also monitor the parked call via MPK button’s light. Intercom Select Account, and enter the extension number in the Value field to do the intercom. LDAP Search This option is to narrow the LDAP search scope.
the Value field to be dialed. Speed Dial via active account Similar to Speed Dial but it will dial based on the current active account. For example, if the phone is offhook and account 2 is active, it will call the configured Speed Dial number using account 2. Voice Mail Select Account and enter the Voice Mail access number in the Value field. Call Return The last answered calls can be dialed out by using Call Return. The Value field should be left blank.
Share line for Shared Line Appearance feature. Select the Account registered as Shared line for the line key. The Value field can be left blank. Speed Dial Select the Account to dial from. And enter the Speed Dial number in the Value field to be dialed, or enter the IP address to set the Direct IP call as Speed Dial. Busy Lamp Field (BLF) Select the Account to monitor the BLF status. Enter the extension number in the Value field to be monitored.
call via Line Key’s light. Intercom Select Account, and enter the extension number in the Value field to do the intercom. LDAP Search This option is to narrow the LDAP search scope. Enter the LDAP search base in the Description field. It could be the same or different from the Base in LDAP configuration under Advanced Settings. The Base in LDAP configuration will be used if the Description field is left blank. Enter the LDAP Name/Number filter in the Value field.
User name. Configure the Username for the BroadWorks Xsi feature. Password. Configure the password for the BroadWorks Xsi feature. Enable/Disable Broadsoft Network directories and defines the directory name. The directory types are: Group Directory Enable/Disable and rename the BroadWorks Xsi Group Direcory features on the phone. If keep the Name box blank, the phone will use the default name “Group” for it.
Settings Broadsoft Broadsoft IM&P Server Broadsoft IM&P server address. Usually not necessary to configure and can already be found in the Broadsoft IM&P username. LogIn Credentials Port Port for the Broadsoft IM&P server. Default port is 5222. Username Broadsoft IM&P username, not the Broadsoft account username. Password Broadsoft IM&P password, not the Broadsoft account password. Enables Broadsoft Instant Message and Presence feature.
Gateway Enter the Default Gateway when static IP is used for IPv4. DNS Server 1 Enter the DNS Server 1 when static IP is used for IPv4. DNS Server 2 Enter the DNS Server 2 when static IP is used for IPv4. Preferred DNS Server Enter the Preferred DNS Server for IPv4. Allows users to configure the appropriate network settings on the phone to IPv6 Address Type obtain IPv6 address. Users could select "Auto-configured" or "Statically configured" for the IPv6 address type.
Layer 2 QoS 802.1p Priority Value Assigns the priority value of the Layer2 QoS packets. The default value is 0. Configures the PC port mode. When set to "Mirrored", the traffic in the LAN PC Port Mode port will go through PC port as well and packets can be captured by connecting a PC to the PC port. The default setting is "Enabled". PC Port VLAN Tag Assigns the VLAN Tag of the PC port. The default value is “0”. PC Port Priority Value Assigns the priority value of the PC port.
Firmware Server Path Config Server Path Defines the server path for the firmware server. It could be different from the configuration server for provisioning. Defines the server path for provisioning. It could be different from the firmware server for upgrading. Enables your ITSP to lock firmware updates. If configured, only the Firmware File Prefix firmware with the matching encrypted prefix will be downloaded and flashed into the phone. Enables your ITSP to lock firmware updates.
Configuration Maintenance Syslog Syslog Server The URL or IP address of the syslog server for the phone to send syslog to. Selects the level of logging for syslog. The default setting is "None". There are 4 levels: DEBUG, INFO, WARNING and ERROR.
Interval Connection Request Username Connection Request Password Connection Request Port The user name for the ACS to connect to the phone. The password for the ACS to connect to the phone. The port for the ACS to connect to the phone. CPE SSL Certificate The Cert File for the phone to connect to the ACS via SSL. CPE SSL Private Key The Cert Key for the phone to connect to the ACS via SSL.
0-60 minutes. Maintenance Security Settings Trusted CA Certificates Trusted CA Certificates Upload CA Certificate file to phone. Maintenance Packet Capture Status Capture Location With RTP Packets USB Filename Displays packet capture status. When user starts to capture trace file, it will show “RUNNING” status, otherwise, it will show “STOPPED”. Selects the location where capture file will be stored: internal storage or USB. The default setting is “Internal Storage”.
Remove Manually-edited Entries on Download Sort Phonebook by Download XML Phonebook Upload XML Phonebook If set to "Yes", when XML phonebook is downloaded, the entries added manually will be automatically removed. The default setting is "Yes". Sort phonebook based on the selection of first name or last name. The default setting is “Last Name”. Click on "Download" to download the XML phonebook file to local PC. Click on "Upload" to upload local XML phonebook file to the phone.
with the entered prefix; (!(sn=%)) returns all the records which do not have the "sn" field starting with the entered prefix; (&(cn=%) (telephoneNumber=*)) returns all the records with the "cn" field starting with the entered prefix and "telephoneNumber" field set. LDAP Version Selects the protocol version for the phone to send the bind requests. The default setting is "Version 3". Specify the "name" attributes of each record which are returned in the LDAP search result.
Blf Led Patterns Table 11: BLF LED Patterns Pattern: Default Pattern: Analog Call’s state Light Indication Call’s state Light Indication Offline Off Offline Off Idle Solid Green Idle Solid Green Trying Solid Red Trying Solid Red Talking Solid Red Talking Solid Red Proceeding Flashing Red Proceeding Solid Red Incoming call Flashing Red Incoming call Flashing Red Pattern: Directional Mode: Inverse Call’s state Light Indication Call’s state Light Indication Offline Off Of
Mode: Reversed (Red) Call’s state Offline Idle Mode: Reversed (Green) Light Indication Off (Extension Board Icon: Off) Off (Extension Board Icon: Idle) Call’s state Offline Idle Light Indication Off (Extension Board Icon: Off) Off (Extension Board Icon: Idle) Trying Solid Red Trying Solid Green Talking Solid Red Talking Solid Green Proceeding Solid Red Proceeding Solid Green Incoming call Flashing Red Incoming call Flashing Green NAT Settings If the devices are kept within a private n
Weather Update To customize GXP1760/GXP1780/GXP1782 to display weather information for the preferred city, users could go to web GUI->Settings->Web Service page and enter the city code in the following options: Figure 2: Web Service By default, the City Code is set to "Automatic", which allows the phone to obtain weather information based on the IP location detected. To use "Self-Defined City Code" option, please follow the steps below to obtain the correct city code: In a web browser, go to www.
Editing Contacts and Click-To-Dial From GXP1760/GXP1780/GXP1782 Web GUI, users could view contacts, edit contacts, or dial out with Click-to-Dial feature on the top of the Web GUI. In the following figure, the Contact page shows all the added contacts (manually or downloaded via XML phonebook). Here users could add new contact, edit selected contact, or dial the contact/number.
Click to dial from available lines. Edit contact. Add contacts. Click to call this contact from the phone. Figure 3: Web GUI - Phonebook->Contacts Figure 4: Click-to-Dial Wallpaper GXP1760/GXP1780/GXP1782 support 3 approaches for wallpaper configurations: “Default”, “Download”, and “UploadDefault Mode Under Default mode, the phone will display the wallpaper supplied by firmware.
Figure 5: Download Wallpaper from Server Uploaded Mode Under Uploaded mode, user can browse and upload a .jpg or .jpeg format wallpaper file. The image must be smaller 500 KB. See Figure 6 Upload selected wallpaper to phone. Figure 6: Upload Selected Wallpaper to Phone Saving The Configuration Changes After users makes changes to the configuration, press the "Save" button will save but not apply the changes until the "Apply" button on the top of web GUI page is clicked.
Rebooting from Remote Locations Press the "Reboot" button on the top right corner of the web GUI page to reboot the phone remotely. The web browser will then display a reboot message. Wait for about 1 minute to log in again. Packet Capture GXP1760/GXP1780/GXP1782 is embedded with packet capture function on firmware 1.0.0.1 or greater. The related options are under Maintenance -> Packet Capture.
In the option Capture Location, User can select to store the capture file in phone’s internal storage or extended USB storage. When the Capture Location is specified as USB, a USB drive must be connected. When USB is selected as the capture location, user can define the capture file name in USB Filename field. User can also define whether RTP packets will be captured or not from With RTP Packets option. Note: Only GXP17xx supports USB connection.
Multicast Paging GXP1760/GXP1780/GXP1782 supports multicast paging, including sending and listening. On the phone, users could send multicast page by setting the multicast address and port. Also, users can listen to at most 10 different multicast IP address. Multicast sender related settings are under Web UI, Settings -> Programmable keys. Select Multicast paging as the key mode for dial page call. Multicast paging listening related settings are under Web UI Settings -> Multicast Paging.
UPGRADING AND PROVISIONING The GXP1760/GXP1780/GXP1782 can be upgraded via TFTP/HTTP/HTTPS by configuring the URL/IP Address for the TFTP/HTTP/HTTPS server and selecting a download method. Configure a valid URL for TFTP or HTTP/HTTPS; the server name can be FQDN or IP address. Examples of valid URLs: firmware.grandstream.com fw.ipvideotalk.com/gs There are two ways to setup a software upgrade server: The LCD Keypad Menu or the Web Configuration Interface.
Upgrade Via Web GUI Open a web browser on PC and enter the IP address of the phone. Then, login with the administrator username and password. Go to Maintenance->Upgrade and Provisioning page, enter the IP address or the FQDN for the upgrade server in "Firmware Server Path" field and choose to upgrade via TFTP or HTTP/HTTPS. Update the change by clicking the "Save and Apply" button. Then "Reboot" or power cycle the phone to update the new firmware.
Configuration File Download Grandstream SIP Devices can be configured via the Web Interface as well as via a Configuration File (binary or XML) through TFTP or HTTP/HTTPS. The "Config Server Path" is the TFTP or HTTP/HTTPS server path for the configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The "Config Server Path" can be the same or different from the "Firmware Server Path".
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RESTORE FACTORY DEFAULT SETTINGS Warning: Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider.
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EXPERIENCING GXP1760/GXP1780/GXP1782 Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions. If you have purchased our products through a Grandstream Certified Partner or Reseller, please contact them directly for immediate support.