Grandstream Networks, Inc.
GXP2124 User Manual Index GUI INTERFACE EXAMPLES ...................................................................... 5 GNU GPL INFORMATION ............................................................................ 6 CHANGE LOG ............................................................................................... 7 FIRMWARE VERSION 1.0.5.15 .......................................................................................................... 7 FIRMWARE VERSION 1.0.4.23 .....................
CALL TRANSFER ...................................................................................................................... 25 5-WAY CONFERENCING ........................................................................................................... 26 VOICE MESSAGES (MESSAGE WAITING INDICATOR) .......................................................... 29 SHARED CALL APPEARANCE (SCA) ....................................................................................... 29 CALL FEATURES .......
Table of Tables GXP2124 User Manual Table 1: GXP2124 TECHNICAL SPECIFICATIONS ................................................................................. 10 Table 2: GXP2124 EQUIPMENT PACKAGING ......................................................................................... 12 Table 3: GXP2124 CONNECTORS........................................................................................................... 13 Table 4: LCD DISPLAY DEFINITIONS ................................................
GUI INTERFACE EXAMPLES http://www.grandstream.com/products/gxp_series/general/documents/gxp21xx_gui.zip 1. Screenshot of Login Page 2. Screenshots of Status Pages 3. Screenshots of Accounts Pages 4. Screenshots of Settings Pages 5. Screenshots of Network Pages 6. Screenshots of Maintenance Pages 7. Screenshots of Phonebook Pages FIRMWARE VERSION 1.0.5.
GNU GPL INFORMATION GXP2124 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream web site from: http://www.grandstream.com/support/faq/gnu_gpl FIRMWARE VERSION 1.0.5.
CHANGE LOG This section documents significant changes from previous versions of user manuals for GXP2124. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. FIRMWARE VERSION 1.0.5.15 • Updated Web GUI interface examples with new screenshots for 1.0.5.15. [GUI INTERFACE EXAMPLES] • Added pin-out information. [CONNECTING YOUR PHONE] • Updated Auto Attended Transfer information.
• Added Multi Purpose Key options Call Park, LDAP Search, and etc. • Added IPv6 configuration options. • Added LDAP options information. • Added Public Mode information for hot desking feature. [PUBLIC MODE] • Added NAT setting information. [NAT SETTINGS] • Added Matching Incoming Caller ID function in Account Setting. • Added Editing Contacts and Click-to-Dial information. [EDITING CONTACTS AND CLICK-TO-DIAL] • Added GNU GPL information.
WELCOME Thank you for purchasing Grandstream GXP2124 4-Line Enterprise HD IP Phone. GXP2124 is a next generation enterprise grade IP phone that features 240x120 backlit graphical LCD, 4 line keys with up to 4 SIP accounts, 4 dedicated XML programmable context-sensitive soft keys, 24+4 XML programmable speed-dial/BLF extension keys, dual network ports with integrated PoE, 5-way conference, and Electronic Hook Switch (EHS).
PRODUCT OVERVIEW FEATURE HIGHTLIGHTS • 240x120 pixel backlit graphical LCD display with up to 8 level grayscale • 4 line keys with up to 4 SIP accounts, 4 XML programmable context-sensitive soft keys, and up to 32 call appearances with 24+4 speed-dial/BLF extension keys with dual-color LED • HD wideband audio, superb full-duplex hands-free speakerphone with advanced acoustic echo cancellation and excellent double-talk performance • Large phonebook with up to 2000 contacts and call history with up to
in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO) Telephony Features Hold, transfer, forward, 5-way conference, busy-lamp-filed (BLF), call park, pickup, shared-call-appearance (SCA) / bridged-line-appearance (BLA), downloadable phone book (XML, LDAP, up to 2000 items), call waiting, call log (up to 500 records), XML customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial plan, hot desking, personalized music ringtones, music on hold, server redundancy and fail-over
INSTALLATION EQUIPMENT PACKAGING Table 2: GXP2124 EQUIPMENT PACKAGING Main Case Yes 1 Handset Yes 1 Phone Cord Yes 1 Power Adaptor Yes 1 Ethernet Cable Yes 1 Phone Stand Yes 1 Wall Mount Yes 1 Quick Start Guide Yes 1 CONNECTING YOUR PHONE Figure 1: GXP2124 Ports FIRMWARE VERSION 1.0.5.
Table 3: GXP2124 CONNECTORS Handset Port RJ9 handset connector port Headset Port RJ9 headset connector port, supporting EHS (Electronic Hook-Switch) with Plantronics headsets LAN Port 10/100/1000Mbps RJ-45 port connecting to Ethernet, integrated PoE PC Port 10/100/1000Mbps RJ-45 port for PC connection Power Jack 5V DC Power connector port To set up the GXP2124, follow the steps below: 1. Attach the phone stand or wall mount to the back of the phone where there are slots; 2.
SAFETY COMPLIANCES The GXP2124 phone complies with FCC/CE and various safety standards. The GXP2124 power adapter is compliant with the UL standard. Use the universal power adapter provided with the GXP2124 package only. The manufacturer’s warranty does not cover damages to the phone caused by unsupported power adapters. WARRANTY If the GXP2124 phone was purchased from a reseller, please contact the company where the phone was purchased for replacement, repair or refund.
USING THE GXP2124 GETTING FAMILAR WITH THE LCD GXP2124 has a dynamic and customizable screen. The screen displays differently depending on whether the phone is idle or in use (active). The following table describes the items displayed on the GXP2124 idle screen. Table 4: LCD DISPLAY DEFINITIONS DATE AND TIME LOGO NETWORK STATUS STATUS ICON LINE STATUS Displays the current date and time. It can be synchronized with Internet time servers. Displays company logo.
The softkeys are context sensitive and will change depending on the call status of the phone. • Redial Redials the last dialed number after off hook when there is existed call log. • Dial Dials the call out after off hook and entering the number. • Hold Puts the current active call on hold. Pressing the blinking line key to resume. • AnswerCall Answers the incoming call when the phone is ringing. • Rejects the incoming call when the phone is ringing.
Press this button to sign in to the call queue. If the current account is included in multiple call queues, agent will be prompted in the LCD display to select the call queue to join. Press MENU button on keypad to select OK. Once the agent completely signs in, the agent will be brought back to the main screen. • SignOut Press this button to sign out of the call queue. Press MENU button on keypad to select OK. This will be displayed once the agent is signed in to the call queue.
Instant Message. OFF - No new instant message ON - New instant message Voice Mail and Instant Message. OFF - No new instant message or voicemail ON - New instant message and voicemail Network Status. OFF - Network connection is up ON - Network connection is down Missed Call Status. OFF - No missed call ON - New missed call Save Call Record Status. OFF - No saving call record activity ON - The phone is writing the call records into the flash at the moment Waiting For Response.
Outgoing Call. The current call is an outgoing call Call Failed. Fail to establish call SRTP Status. OFF - SRTP is not used ON - SRTP is used MUTE Status. OFF - No muted ON - Muted Call On Hold. Call Active. Conference Call. Core Dump. Core dump file can be downloaded from phone's Web GUI->Status->System Info page. GETTING FAMILAR WITH THE KEYPAD The following table describes the buttons used on the GXP2124 keypad. Table 6: KEYPAD DEFINITIONS LINE KEYS Open or switch line. Send/Redial. • Send.
Headset. Answers/hangs up phone calls when using headset. It also allows users to toggle between headset and speaker. Voicemail. Press to retrieve voice mails. Phonebook. Brings phonebook on screen. Speaker. Enables/disables hands-free speaker. Volume. Adjusts volume by pressing "-" or "+". Navigation Keys/Menu.
To make a call, select the line you wish to use. The corresponding LINE LED will light up in green. The user can switch lines before dialing any number by pressing the LINE buttons. For example: If 2 independent accounts are registered on the phone, when LINE 1 is pressed, the LINE 1 LED will light up in green. If LINE 2 is pressed, the LINE 2 LED will light up in green and the subsequent call will be made through SIP account 2.
• Via Call History. Dial the number logged in phone's call history. Press MENU button to bring up the main menu; Enter Call History and select "Answered Calls", "Missed Calls", "Transferred Calls" or "Forwarded Calls"; • Select the entry you would like to call using the navigation arrow keys; Press SEND button to dial out. Via Phonebook. Dial the number from the phonebook.
Timeout; • If digits have been entered after handset is off hook, the SEND key will works as SEND instead of REDIAL; • By default, # can be used as SEND to dial the number out. Users could disable it by setting "User # as Dial Key" to "No" from Web GUI->Account X->Call Settings; • For Paging/Intercom, if the SIP Server/PBX supports the feature and has Paging/Intercom feature code set up already, users might not necessarily need toggle to paging mode in the call screen of the phone.
the last few digits (last octet) of the target phone's IP address. This is possible only if both phones are under the same LAN/VPN. This simulates a PBX function using the CMSA/CD without a SIP server. Controlled static IP usage is recommended. To enable Quick IP Call Mode, go to phone's Web GUI->Settings->Call Features, set "Use Quick IP Call Mode" to "Yes". Click on "Save and Apply" on the bottom of the Web GUI page to take the change. To make Quick IP Call, take the phone off hook first.
DO NOT DISTURB Do Not Disturb can be enabled/disabled from phone's Menu following the steps below: • Press the Menu button and select "Preference" using navigation keys; • Press Menu button again to get into Preference options; • Select "Do Not Disturb" and press Menu button; • Use arrow keys to select and press Menu button to enable or disable "Do Not Disturb" feature. When Do Not Disturb feature is turned on, the DND icon will appear on the right side of the LCD.
• • Attended Transfer. During the first active call, press LINE key. The first call will be put on hold; Enter the number for the second call in the new line and establish the call; Press TRANSFER key Press the other LINE key which is on hold to transfer the call. ; Auto-Attended Transfer. Set "Auto-Attended Transfer" to "Yes" under Web GUI->Settings->Call Features.
• • Initiate a conference call. Establish calls with 2 or more parties respectively; While 1 call is active, the other call will be put on hold with its LINE key blinking in green; Press CONFERENCE key Press the desired LINE key on hold, the conference will be established; Repeat the previous 2 steps for all the other parties to join the conference. ; Cancel Conference.
• Press CONFERENCE key or press the ConfCall softkey to establish the conference. Join more parties in established conference call. Establish conference call; Press CONFERENCE key Dial the number and press SEND key Press CONFERENCE key and a new line will be brought up using the same account; to establish the second call; or press the ConfCall softkey to join the new party in the established conference. • Split and Re-conference. During the conference, press HOLD softkey.
• When using Easy Conference Mode, use SEND key to dial out the second call instead of using #, even when # could be used as SEND in normal phone calls. VOICE MESSAGES (MESSAGE WAITING INDICATOR) A blinking red MWI (Message Waiting Indicator) on the top right corner of the phone indicates a message is waiting.
CALL FEATURES The GXP2124 supports traditional and advanced telephony features including caller ID, caller ID with caller Name, call forward and etc. Table 7: CALL FEATURES Block Caller ID (for all subsequent calls) *30 • Off hook the phone; • Dial *30. Send Caller ID (for all subsequent calls) *31 • Off hook the phone; • Dial *31. Block Caller ID (per call) *67 • Off hook the phone; • Dial *67 and then enter the number to dial out.
Busy Call Forward. To set up busy call forward: *90 • Off hook the phone; • Dial *90 and then enter the number to forward the call; • Press OK softkey or SEND key. Cancel Busy Call Forward. To cancel the busy call forward: *91 • Off hook the phone; • Dial *91; • Hang up the call. Delayed Call Forward. To set up delayed call forward: *92 • Off hook the phone; • Dial *92 and then enter the number to forward the call; • Press OK softkey or SEND key. Cancel Delayed Call Forward.
CONFIGURATION GUIDE The GXP2124 can be configured via two ways: • LCD Configuration Menu using the phone's keypad • Web GUI embedded on the phone using PC's web browser CONFIGURATION VIA KEYPAD To configure via the LCD configuration menu using phone's keypad, follow the instructions below: • Enter MENU options. When the phone is in idle, press the round MENU button to enter the configuration menu; • Navigate in the menu options.
Mask, Gateway and DNS server. Phone Book LDAP Directory • Account X: Registered/Not Registered. • Boot version • Prog version: This is the main firmware release number. • Core version • Base version • Aux version • DSP version • MAC address • HW version • P/N number Displays phonebook. Users could add, edit, search and delete contacts here, or download phonebook XML to the phone. Configures LDAP directory options, displays LDAP directory by searching.
Triggers the phone to download the XML idle screen file immediately. The XML idle screen server path and downloading method need to be set up correctly in Web GUI->Settings->XML Applications. • Erase Custom SCR Erases custom XML idle screen previously loaded on the phone. After erasing it, the phone will show default idle screen. • Display Language Selects the language to be displayed on the phone. Users could select Automatic for local language based on IP location if available.
All LEDs will light up. Press any key (except MENU key) on the keypad to display the button name in the LCD. Lift and put back the handset or press Menu button to exit diagnostic mode. • Keyboard Diagnostic Press all the available keys on the phone. The LCD will display the name for the keys to be pressed to finish the keyboard diagnostic mode.
MENU Call History Status Phone Book Answered Calls Dialed Calls Missed Calls Transferred Calls Forwarded Calls Clear All Back First Name Last Name Number Acct Groups Confirm Add Cancel & Return Groups New Entry Search Download Phonebook XML Delete All Entries Back Server Address Port Base User Name Password LDAP Number Filter LDAP Name Filter LDAP Version ...
CONFIGURATION VIA WEB BROWSER The GXP2124 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configure the IP phone through a Web browser such as Microsoft’s IE, Mozilla Firefox and Google Chrome. To access the Web GUI: 1. Connect the computer to the same network as the phone; 2. Make sure the phone is turned on and shows its IP address. You may check the IP address on the LCD; 3. Open a Web browser on your computer; 4.
• Status: Displays the Account status, Network status, and System Info of the phone; • Account: To configure the SIP account; • Network: To configure network settings; • Settings: To configure call features, ring tone, LCD display, Web services, XML applications, programmable keys, and etc; • Maintenance: To configure web/Telnet access, upgrading and provisioning, language settings, TR-069, security and etc. STATUS PAGE DEFINITIONS Status -> Account Status Account x Account index.
which is always used for identifying the software system of the phone; • Aux: Aux version number; • Dsp: DSP version number. System Up Time System up time since the last reboot. System Time Current system time on the phone system. Service Status GUI and Phone service status. Core Dump Core dump file that could be downloaded for troubleshooting purpose. ACCOUNT PAGE DEFINITIONS Account x -> General Settings Account Active Activates/deactivates account. The default setting is "Yes".
hostnames. There are four modes: A Record, SRV, NATPTR/SRV, Use Configured IP. The default setting is "A Record". If the user wishes to locate the server by DNS SRV, the user may select "SRV" or "NATPTR/SRV". If "Use Configured IP" is selected, please fill in the three fields below: • Primary IP: The primary IP address where the phone sends DNS query to; • Backup IP 1; • Backup IP 2. This parameter configures whether the NAT traversal mechanism is activated.
Account 4. SIP Registration Failure Specifies the interval to retry registration if the process is failed. The default Retry Wait Time value is 20 seconds. SIP T1 Timeout SIP T1 Timeout. The default setting is 0.5 seconds. SIP T2 interval SIP T2 Interval. The default setting is 4 seconds. SIP Transport Determines the network protocol used for the SIP transport. Users can choose from TCP, UDP and TLS.
Controls whether the P-Preferred-Identity Header will present in the SIP INVITE message or not. The default setting is "default", which is when Use P-Preferred-Identity "Huawei IMS" special feature is on, the P-Preferred-Identity Header will not Header show in INVITE. If set to "Yes", the P-Preferred-Identity Header will always show in INVITE. If set to "No", the P-Preferred-Identity Header will not show in INVITE.
Account x -> SIP Settings -> Session Timer The SIP Session Timer extension that enables SIP sessions to be periodically "refreshed" via a SIP request (UPDATE, or re-INVITE). If there is no refresh Session Expiration via an UPDATE or re-INVITE message, the session will be terminated once the session interval expires. Session Expiration is the time (in seconds) where the session is considered timed out, provided no successful session refresh transaction occurs beforehand. The default value is 180 seconds.
Specifies the mechanism to transmit DTMF digits. There are 3 supported Send DTMF modes: in audio which means DTMF is combined in the audio signal (not very reliable with low-bit-rate codecs), via RTP (RFC2833), or via SIP INFO. DTMF Payload Type Configures the payload type for DTMF using RFC2833. The default value is 101. 7 different vocoder types are supported on the phone, including G.711 U-law Preferred Vocoder (PCMU), G.711 A-law (PCMA), G.723.1, G.729A/B, G.722 (wide band), iLBC and G72-32.
Dial Plan Prefix Sets the prefix added to each dialed number. A dial plan establishes the expected number and pattern of digits for a telephone number. This parameter configures the allowed dial plan for the phone. Dial Plan Rules: 1. Accepted Digits: 1,2,3,4,5,6,7,8,9,0 , *, #, A,a,B,b,C,c,D,d; 2. Grammar: x - any digit from 0-9; a) xx+ - at least 2 digit numbers b) xx.
• [3469]11 - allows dialing special and emergency numbers 311, 411, 611 and 911. Note: In some cases where the user wishes to dial strings such as *123 to activate voice mail or other applications provided by their service provider, the * should be predefined inside the dial plan feature. An example dial plan will be: { *x+ } which allows the user to dial * followed by any length of numbers. Delayed Call Forward Defines the timeout (in seconds) before the call is forwarded on no answer.
Ring Timeout Send Anonymous Anonymous Call Rejection Auto Answer Allow Auto Answer by Call-Info Defines the timeout (in seconds) for the rings on no answer. The default setting is 60 seconds. If set to "Yes", the "From" header in outgoing INVITE messages will be set to anonymous, essentially blocking the Caller ID to be displayed. If set to "Yes", anonymous calls will be rejected. The default setting is "No".
Use NAT IP The NAT IP address used in SIP/SDP messages. This field is blank at the default settings. It should ONLY be used if it's required by your ITSP. The IP address or Domain name of the STUN server. STUN resolution STUN Server results are displayed in the STATUS page of the Web GUI. Only non-symmetric NAT routers work with STUN. Configures to turn on/off public mode for hot desking feature on the phone. If set to "Yes", users would need fill in the SIP Server address for account 1 as well.
In-call dial number on pressing Configures the number for the phone to dial as DTMF during the call transfer key using TRAN button. Auto-Attended Transfer If set to "Yes", the phone will use attended transfer by default. The default setting is "No". Do Not Escape # as %23 in Specifies whether to replace # by %23 or not for some special situations. SIP URI The default setting is "No". Click-To-Dial Feature Enables Click-To-Dial feature. The default setting is "Disabled".
press HEADSET button to switch to headset. Press it again to hang up the call. Or press speaker/Handset to switch back to the previous mode. • Toggle Headst/Speaker: When the phone is in idle, press HEADSET button to switch to Headset mode. The headset icon will display on the left side of the screen. In this mode, if pressing Speaker button or Line key to off hook the phone, headset will be used. When there is an active call, press HEADSET button to toggle between Headset and Speaker.
time zone. This parameter allows the users to define their own time zone. The syntax is: std offset dst [offset], start [/time], end [/time] Default is set to: MTZ+6MDT+5,M4.1.0,M11.1.0 MTZ+6MDT+5 This indicates a time zone with 6 hours offset with 1 hour ahead which is U.S central time. If it is positive (+) if the local time zone is west of the Prime Meridian (A.K.A: International or Greenwich Meridian) and Self-Defined Time Zone negative (-) if it is east. M4.1.0,M11.1.
Degree Unit Enable Stock Update Stock Code Specifies the degree unit for the weather information to display on the phone. Configures to enable or disable stock update on the phone. The default setting is "Yes". If set to "No", the stock information screen will not show. Configures stock code for the phone to look up and display the stock information. Configures to enable or disable currency update on the phone. The Enable Currency Update default setting is "Yes".
Select the Account to dial from. And enter the Speed Dial number in the Value field. • Busy Lamp Field (BLF) Select the Account to monitor the BLF status. Enter the extension number in the Value field to be monitored. • Presence Watcher This option has to be supported by a presence server and it is tied to the "Do Not Disturb" status of the phone's extension.
in LDAP configuration will be used if the Name field is left blank. Enter the LDAP Name/Number filter in the Value field. Assigns a function to the corresponding Line key (4 to 8) or Multi Purpose Key. The key mode options are: • Speed Dial Select the Account to dial from. And enter the Speed Dial number in the Value field. • Busy Lamp Field (BLF) Select the Account to monitor the BLF status. Enter the extension number in the Value field to be monitored.
Select Account, and enter the extension number in the Value field to do the intercom. • LDAP Search This option is to narrow the LDAP search scope. Enter the LDAP search base in the Name field. It could be the same or different from the Base in LDAP configuration under Advanced Settings. The Base in LDAP configuration will be used if the Name field is left blank. Enter the LDAP Name/Number filter in the Value field.
Enter the IPv6 Prefix (64 bits) when Prefix Static is used in "Statically IPv6 Prefix configured" IPv6 address type. DNS Server 1 Enter the DNS Server 1 for IPv6. DNS Server 2 Enter the DNS Server 2 for IPv6. Preferred DNS server Enter the Preferred DNS Server for IPv6. Network -> Advanced Settings Allows the user to enable/disable 802.1X mode on the phone. The 802.1X mode default value is disabled. To enable 802.1X mode, this field should be set to EAP-MD5. 802.
This field is case sensitive with a maximum length of 30 characters. Confirm Password Confirms the end user password field to be the same as above. Allows users to change the admin password. The password field is purposely Admin Password hidden after clicking the Update button for security purpose. This field is case sensitive with a maximum length of 30 characters. Confirm Password Confirms the admin password field to be the same as above.
to override SIP Server phone. The default setting is "No". Automatic Upgrade Enables automatic upgrade and provisioning. The default setting is "No". Hour of the Day (0-23) Day of the Week (0-6) Authenticate Conf File Defines the hour of the day to check the HTTP/TFTP server for firmware upgrades or configuration files changes. The default value is 1. Defines the day of the week to check HTTP/TFTP server for firmware upgrades or configuration files changes. The default value is 1.
Periodic Inform Interval Connection Request Username Connection Request Password Sets up the periodic inform interval to send the inform packets to the ACS. The user name for the ACS to connect to the phone. The password for the ACS to connect to the phone. Connection Request Port The port for the ACS to connect to the phone. CPE SSL Certificate The Cert File for the phone to connect to the ACS via SSL. CPE SSL Private Key The Cert Key for the phone to connect to the ACS via SSL.
"Disabled". Phonebook XML Server Configures the server path to download the phonebook XML. This field could Path be IP address or URL, with up to 256 characters. Phonebook Download Interval Configures the phonebook download interval (in minutes). If it's set to 0, the automatic download will be disabled. The default value is 0. The valid range is 5 to 720 minutes.
(&(cn=%) (telephoneNumber=*)) returns all the records with the "cn" field starting with the entered prefix and "telephoneNumber" field set. LDAP Version Selects the protocol version for the phone to send the bind requests. The default setting is "Version 3". Specify the "name" attributes of each record which are returned in the LDAP search result. This field allows the users to configure multiple space separated LDAP Name Attributes name attributes.
NAT SETTINGS If the devices are kept within a private network behind a firewall, we recommend using STUN Server. The following settings are useful in the STUN Server scenario: • STUN Server Enter a STUN Server IP (or FQDN) that you may have, or look up a free public STUN Server on the internet and enter it on this field. If using Public IP, keep this field blank. • Use Random Ports This setting depends on your network settings.
• In a web browser, go to www.weather.com; • Enter the city name in the search field. For example, Boston, MA. And click on "SEARCH"; • The searching result will show in a new window with URL in the browser's address bar. For example, http://www.weather.com/weather/right-now/Boston+MA+USMA0046 • In the above link, USMA0046 is the city code to be filled in "Self-Defined City Code" option. Users could then further configure the "Update Interval" and "Degree Unit" for weather information display.
When clicking on the icon on the top menu of the Web GUI, a new dialing window will show for you to enter the number. Once Dial is clicked, the phone will go off hook and dial out the number from selected account. Please see Figure 4 and Figure 5 in the following pages for more details. Additionally, users could directly send the command for the phone to dial out by specifying the following URL in PC's web browser, or in the field as required in other call modules.
Figure 5: Click-to-Dial Additionally, users could directly send the command for the phone to dial out by specifying the following URL in PC's web browser, or in the field as required in other call modules. http://ip_address/cgi-bin/api-make_call?phonenumber=1234&account=0&password=admin In the above link, replace the fields with • ip_address: Phone's IP Address. • phonenumber=1234: The number for the phone to dial out • account=0: The account index for the phone to make call.
Press the "Reboot" button on the top right corner of the web GUI page to reboot the phone remotely. The web browser will then display a reboot message. Wait for about 1 minute to log in again. FIRMWARE VERSION 1.0.5.
UPGRADING AND PROVISIONING The GXP2124 can be upgraded via TFTP/HTTP/HTTPS by configuring the URL/IP Address for the TFTP/HTTP/HTTPS server and selecting a download method. Configure a valid URL for TFTP or HTTP; the server name can be FQDN or IP address. Examples of valid URLs: firmware.grandstream.com fw.ipvideotalk.com/gs There are two ways to setup a software upgrade server: The IVR Menu or the Web Configuration Interface.
Firmware upgrading takes around 60 seconds in a controlled LAN or 5-10 minutes over the Internet. We recommend completing firmware upgrades in a controlled LAN environment whenever possible. NO LOCAL TFTP/HTTP SERVERS For users that would like to use remote upgrading without a local TFTP/HTTP server, Grandstream offers a NAT-friendly HTTP server. This enables users to download the latest software upgrades for their phone via this server. Please refer to the webpage: http://www.grandstream.
server path for the configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The "Config Server Path" can be the same or different from the "Firmware Server Path". A configuration parameter is associated with each particular field in the web configuration page. A parameter consists of a Capital letter P and 2 to 3 (Could be extended to 4 in the future) digit numeric numbers. i.e., P2 is associated with the "Admin Password" in the Web GUI->Maintenance->Web/Telnet Access.
RESTORE FACTORY DEFAULT SETTINGS Warning: Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider.
EXPERIENCING THE GXP2124 Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions. If you have purchased our products through a Grandstream Certified Partner or Reseller, please contact them directly for immediate support.
