Grandstream Networks, Inc.
GXP2140 User Manual Index GUI INTERFACE EXAMPLES .................................................................... 5 GNU GPL INFORMATION .......................................................................... 6 CHANGE LOG ........................................................................................... 7 FIRMWARE VERSION 1.0.0.4 .............................................................................................................. 7 WELCOME ...........................................
5-WAY CONFERENCING ............................................................................................................ 28 VOICE MESSAGES (MESSAGE WAITING INDICATOR) ........................................................... 30 SHARED CALL APPEARANCE (SCA) ........................................................................................ 30 CALL FEATURES ................................................................................................................................
Table of Tables GXP2140 User Manual Table 1: GXP2140 FEATURES IN A GLANCE ............................................................................................. 9 Table 2: GXP2140 COMPARISON GUIDE ................................................................................................... 9 Table 3: GXP2140 TECHNICAL SPECIFICATIONS ..................................................................................... 9 Table 5: GXP2140 EQUIPMENT PACKAGING .......................................
GUI INTERFACE EXAMPLES http://www.grandstream.com/products/gxp_series/general/documents/gxp2140_2160_gui.zip 1. Screenshot of Login Page 2. Screenshots of Status Pages 3. Screenshots of Accounts Pages 4. Screenshots of Settings Pages 5. Screenshots of Network Pages 6. Screenshots of Maintenance Pages 7. Screenshots of Phonebook Pages FIRMWARE VERSION 1.0.0.
GNU GPL INFORMATION GXP2140 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream web site from: http://www.grandstream.com/support/faq/gnu_gpl. FIRMWARE VERSION 1.0.0.
CHANGE LOG This section documents significant changes from previous versions of user manuals for GXP2140. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. FIRMWARE VERSION 1.0.0.4 This is the initial version. FIRMWARE VERSION 1.0.0.
WELCOME Thank you for purchasing Grandstream GXP2140 Enterprise IP Phone. GXP2140 is a next generation enterprise grade IP phone that features 4.3 inch TFT Color LCD, 5 XML programmable context-sensitive soft keys, dual Gigabit network ports, integrated PoE and Bluetooth, 5-way conference, and Electronic Hook Switch (EHS). Also, it can support up to 4 lines for GXP2140.
PRODUCT OVERVIEW FEATURE HIGHTLIGHTS Table 1: GXP2140 FEATURES IN A GLANCE GXP2140 4 lines 4.3 inch (480x272) TFT color LCD 5 XML programmable soft keys Bluetooth V2.
Protocols/Standards SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6 Network Interfaces Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with integrated PoE Graphic Display 4.3 inch (480x272) TFT color LCD Bluetooth Yes, Bluetooth V2.
Power & Green Energy Efficiency Universal power adapter included: Input:100-240V ; Output: +12V, 1.5A ; Integrated Power-over-Ethernet (802.3af) Max power consumption 18W (power adapter) or 25.
INSTALLATION EQUIPMENT PACKAGING Table 4: GXP2140 EQUIPMENT PACKAGING Main Case Yes 1 Handset Yes 1 Phone Cord Yes 1 Power Adaptor Yes 1 Ethernet Cable Yes 1 Phone Stand Yes 1 Wall Mount Yes 1 Quick Start Guide Yes 1 CONNECTING YOUR PHONE Table 5: GXP2140 CONNECTORS Handset Port RJ9 handset connector port Headset Port RJ9 headset connector port (supporting EHS with Plantronics headset) USB devices can be connected via the USB port.
5. The LCD will display provisioning or firmware upgrade information. Before continuing, please wait for the date/time display to show up; 6. Using the keypad configuration menu or phone's embedded web server (Web GUI) by entering the IP address in web browser, you can further configure the phone. 7. Without sales network adapter, but you can through the network adapter to recharge GXP2200EXT MODULE The GXP2140 is expandable with GXP2200EXT modules.
5. Power up the GXP2140. The GXP2200EXT board will show the booting up screen with version information and connecting status; 6. After successfully booting up, the GXP2200EXT board will stay in idle. Press and hold the Left button for 3 to 5 seconds to check the version information and status. Figure 1: GXP2140 Back View with GXP2200EXT The GXP2200EXT board can be configured via the web GUI of the GXP2140 connected.
If the GXP2140 phone was purchased from a reseller, please contact the company where the phone was purchased for replacement, repair or refund. If the phone was purchased directly from Grandstream, contact the Grandstream Support for a RMA (Return Materials Authorization) number before the product is returned. Grandstream reserves the right to remedy warranty policy without prior notification. Warning: Use the power adapter provided with the phone.
GETTING TO KNOW GXP2140 IDLE SCREEN GXP2140 has a dynamic and customizable screen. The screen displays differently depending on whether the phone is idle or in use (active). The following figures shows the idle screen of GXP2140. Figure 2: GXP2140 Idle Screen The following table describes the items displayed on the GXP2140 idle screen. Table 7: LCD DISPLAY DEFINITIONS DATE AND TIME NETWORK ICON STATUS ICON LINE STATUS INDICATOR Displays the current date and time.
Toggles between different idle screens. For example, for GXP2140, pressing SwitchSCR will toggle among default idle screen, weather information, currency information and Grandstream Upcoming Events; ForwardAll Unconditionally forwards the phone line (account 1) to another phone. MissedCalls Shows up unanswered calls to this phone. Redial Redials the last dialed number when there is existed dialed call log.
In auto-attended transfer mode, after establishing the second call, press Split to quit transfer and go back to normal talking status. ConfCall Conferences the active calls. ReConf Re-establish the conference among the calls on hold. Call Parking: Please refer to UCM61xx Online User Manual for more information. CallPark When the phone dials out, the Call Park softkey will display on screen.
ON - Network connection is down DND Status. OFF - Do Not Disturb disabled ON - Do Not Disturb enabled Call Forward All Status. OFF - Call Forward All feature disabled ON - Call Forward All feature enabled Call Forward Busy Status. OFF - Call Forward Busy feature disabled ON - Call Forward Busy feature enabled Call Forward No Answer Status. OFF - Call Forward No Answer feature disabled ON - Call Forward No Answer feature enabled Call Forward All and Call Forward No Answer Status.
USB Status. OFF - No USB connection ON - USB connected Extension Board Status(GXP2140 only). OFF - No Extension board connected ON - Extension board connected Missed Call Status. OFF - No missed call ON - New missed call Save Call Record Status. OFF - No saving call record activity ON - The phone is writing the call records into the flash at the moment Waiting For Response. Please wait for the phone to response before the keypad entry Handset Status.
Call Failed Fail to establish call SRTP Status. OFF - SRTP is not used ON - SRTP is used MUTE Status. OFF - No muted ON - Muted Call On Hold. Call Active. Conference Call. Core Dump. Core dump file can be downloaded from phone's Web GUI->Status page. USING THE KEYPAD Figure 3: GXP2140 Keyboard FIRMWARE VERSION 1.0.0.
Table 9: GXP2140 Keypad Buttons Contacts. Press to view and edit contact information. Hold. Press to put call on hold or resume the call. Mute. Press to mute or unmute the call. Headset. Press to switch to headset mode. Message. Press to view voicemail messages. Transfer. Press to transfer call. Conference. Press to conference call. Speaker. Send/Redial. Volume. Up key Up Navigation key. In idle screen, press to see the IP.
For example: If 2 independent accounts are registered on GXP2140, when LINE 1 is pressed, the LINE 1 LED will light up in green. If LINE 2 is pressed, the LINE 2 LED will light up in green and the subsequent call will be made through SIP account 2. Incoming calls to a specific account will attempt to use its corresponding LINE if it is not in use. When the "virtually" mapped line is in use, the phone will flash the other available LINE in red.
Enter Call History; Select the entry you would like to call using the navigation arrow keys; Press SEND button to dial out. Via Phonebook. Dial the number from the phonebook. Press Contacts button; Under Contacts, enter Local Phonebook/ Broadsoft Phonebook using the navigation arrow key; Select the contact you would like to call using the navigation arrow key; Press SEND button to dial the selected contact. Speed Dial from Line Key.
By default, # can be used as SEND to dial the number out. Users could disable it by setting "User # as Dial Key" to "No" from Web GUI->Account X->Call Settings; For Paging/Intercom, if the SIP Server/PBX supports the feature and has Paging/Intercom feature code set up already, users do not necessarily need toggle to paging mode in the call screen. Simply dial the feature code with extension as a normal call.
To enable Quick IP Call Mode, go to phone's Web GUI->Settings->Call Features, set "Use Quick IP Call Mode" to "Yes". Clicking on "Save and Apply" on the bottom of Web GUI page to take the change. To make Quick IP Call, take the phone off hook first. Then dial #xxx where x is 0-9 and xxx<255. Press # or SEND and a direct IP call to aaa.bbb.ccc.XXX will be completed. "aaa.bbb.ccc" is from the local IP address regardless of subnet mask. The number #xx or #x are also valid.
When Do Not Disturb feature is turned on, the DND icon will appear on the top of the LCD. The incoming call will not be accepted or the call will directly go into voicemail. DURING A PHONE CALL CALL WAITING/CALL HOLD Hold. Place a call on hold by pressing the HOLD button. The active LINE key will blink in green; Resume. Resume call by pressing the blinking LINE key; Multiple calls. Automatically place active call on hold or switch between calls by pressing the LINE key.
Auto-Attended Transfer. Set "Auto-Attended Transfer" to "Yes" under Web GUI->Settings->Call Features. And then click "Save and Apply" on the bottom of the page; Establish one call first; During the call, press TRAN key. A new line will be brought up and the first call will be automatically placed on hold; Dial the number and press SEND or # to make a second call. (Once the number is entered, a "Transfer" soft key will show.
This will resume the 2-way conversation with the current line. Split and Re-conference. During the conference, press HOLD key. The conference call will be split and the calls will be put on hold separately with the LINE keys blinking in green; Select 1 LINE key and press to resume the 2-way conversation; If users would like to re-establish conference call, before 1 separate LINE is selected, press the ReConf soft key right after the conference call is held/split; End Conference.
Cancel Conference. If users decides not to conference after establishing the second call, press EndCall softkey instead of the ConfCall softkey/CONF key; This will end the second call and the screen will show the first call on hold. End Conference. Press HOLD key to split the conference call. The conference call will be ended with both calls on hold; Or Users could press the EndCall softkey or simply hang up the call to terminate the conference call.
line and places an outgoing call, and all the users of this group will not be able to seize the line until the line goes back to an idle state or when the call is placed on hold (with the exception of when multiple call appearances are enabled on the server side). In the middle of the conversation, there are two types of hold: Public Hold and Private Hold.
Off hook the phone; Dial *70 and then enter the number to dial out. Enable Call Waiting (per Call) *71 Off hook the phone; Dial *71 and then enter the number to dial out. Unconditional Call Forward. To set up unconditional call forward: *72 Off hook the phone; Dial *72 and then enter the number to forward the call; Press OK softkey or SEND key. Cancel Unconditional Call Forward.
CONFIGURATION GUIDE The GXP2140 can be configured via two ways: LCD Configuration Menu using the phone's keypad; Web GUI embedded on the phone using PC's web browser. CONFIGURATION VIA KEYPAD To configure the LCD menu using phone's keypad, follow the instructions below: Enter MENU options. When the phone is in idle, press the round MENU button to enter the configuration menu; Navigate in the menu options.
Call Features Configures call forward features for Forward All, Forward Busy, Forward No Answer and No Answer Timeout. System System sub menu includes the following options: Network o IP Setting Selects IP mode (DHCP/Static IP/PPPoE); Configures PPPoE account ID and password; Configures static IP address, Netmask, Gateway, DNS Server 1 and DNS Server 2. o 802.1X Configures 802.1X mode. Layer 2 QoS Configures 802.1Q/VLAN Tag and priority value.
o Audio Loopback Speak to the phone using speaker/handset/headset. If you can hear your voice, your audio is working fine. Press “Exit” soft key to exit audio loopback mode. o LCD on/off Selects this option to turn off LCD. Press any button to turn on LCD. o LCD Diagnostic Enters this option and press Left/Right Navigation key to do LCD Diagnostic. Press “Exit” soft key to quite. UCM Detect Detect/connect UCM server to process auto-provision.
Star Key Lock Turns on/off keypad lock feature and configures keypad lock password. Sounds o Ring Tone Configures different ring tones for incoming call. o Ring Volume Adjusts ring volume by pressing left/right arrow key. Appearance o Active LCD Brightness Adjusts active LCD brightness by pressing left/right arrow key o Idle LCD Brightness Adjusts idle LCD brightness by pressing left/right arrow key o Display Language Selects the language to be displayed on the phone's LCD.
MENU Account Status Network Status System information IP Settins 802.1X Status SIP Call Features 802.
CONFIGURATION VIA WEB BROWSER The GXP2140 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configure the IP phone through a Web browser such as Microsoft‟s IE, Mozilla Firefox and Google Chrome. To access the Web GUI: 1. Connect the computer to the same network as the phone; 2. Make sure the phone is turned on and shows its IP address. You may check the IP address by pressing Up arrow button when phone is at idle state; 3.
Status: Displays the Account status, Network status, and System Info of the phone; Account: To configure the SIP account; Settings: To configure call features, ring tone, LCD display, Web services, XML applications, programmable keys, and etc; Network: To configure network settings; Maintenance: To configure web/Telnet access, upgrading and provisioning, language settings, TR-069, security and etc. Phonebook: To manage Phonebook and LDAP.
Core: core version number; Base: base version number; Prog: program version number. This is the main firmware release number, which is always used for identifying the software system of the phone; Aux: Aux version number; Dsp: DSP version number. System Up Time System up time since the last reboot. System Time Current system time on the phone system. Service Status GUI and Phone service status. Core Dump Core dump file that could be downloaded for troubleshooting purpose.
Asterisk server, 8500 could be used. Account x -> Network Settings This parameter controls how the Search Appliance looks up IP addresses for hostnames. There are four modes: A Record, SRV, NATPTR/SRV, Use Configured IP. The default setting is "A Record". If the user wishes to locate the server by DNS SRV, the user may select "SRV" or "NATPTR/SRV".
Expiration re-registration request before the Register Expiration. The default value is 0. Defines the local SIP port used to listen and transmit. The default value is Local SIP Port 5060 for Account 1, 5062 for Account 2, 5064 for Account 3, 5066 for Account 4, 5068 for Account 5, 5070 for Account 6. SIP Registration Failure Specifies the interval to retry registration if the process is failed. The default Retry Wait Time value is 20 seconds. SIP T1 Timeout SIP T1 Timeout.
feature is on, the Privacy Header will not show in INVITE. If set to "Yes", the Privacy Header will always show in INVITE. If set to "No", the Privacy Header will not show in INVITE. Controls whether the P-Preferred-Identity Header will present in the SIP INVITE message or not. The default setting is "default", which is when Use P-Preferred-Identity "Huawei IMS" special feature is on, the P-Preferred-Identity Header will not Header show in INVITE.
MESSAGE Enable User Presence The phone will subscribe and notify about user presence to SIP server. The Subscription SIP server should support this feature. Hide Login Soft Key On Auto User Presence Subscription Auto User Presence ID The soft key to login or logout will be hidden on idle screen if auto login ID is configured below. The phone will subscribe user presence automatically with this ID once the account is registered.
Account x -> SIP Settings -> Security Settings Check Domain Defines whether the domain certificates will be checked or not when TLS/TCP Certificates is used for SIP Transport. The default setting is "No". Validate Incoming Defines whether the incoming messages will be validated or not. The default Messages setting is "No". Check SIP User ID for incoming INVITE Accept Incoming SIP from Proxy Only If set to "Yes", SIP User ID will be checked in the Request URI of the incoming INVITE.
users, it is recommended to use the default setting, as incorrect settings may influence the audio quality. G.726-32 Packing Mode Jitter Buffer Type Jitter Buffer Length Selects "ITU" or "IETF" for G726-32 packing mode. Selects either Fixed or Adaptive based on network conditions. The default setting is "Adaptive". Selects Low, Medium, or High based on network conditions. The default setting is "Medium". Account x -> Call Settings Early Dial Dial Plan Prefix Selects whether or not to enable early dial.
Example of a simple dial plan used in a Home/Office in the US: { ^1900x. | <=1617>[2-9]xxxxxx | 1[2-9]xx[2-9]xxxxxx | 011[2-9]x. | [3469]11 } Explanation of example rule (reading from left to right): ^1900x.
Alert Info text Users could configure the matching rule as certain text (e.g., priority) and select the custom ring tone mapped to it. The custom ring tone will be used if the phone receives SIP INVITE with Alert-Info header in the following format: Alert-Info: ; info=priority Selects the distinctive ring tone for the matching rule. When the incoming caller ID or Alert Info matches the rule, the phone will ring with the selected ring.
Settings -> General Settings This parameter defines the local RTP port used to listen and transmit. It is the base RTP port for channel 0. When configured, channel 0 will use Local RTP Port this port _value for RTP; channel 1 will use port_value+2 for RTP. Local RTP port ranges from 1024 to 65400 and must be even. The default value is 5004. When set to "Yes", this parameter will force random generation of both Use Random Port the local SIP and RTP ports.
is "No". Disable Direct IP Call Disables Direct IP Call. The default setting is "No". When set to "Yes", users can dial an IP address under the same LAN/VPN segment by entering the last octet in the IP address. To dial quick IP call, off hook the phone and dial #XXX (X is 0-9 and XXX Use Quick IP Call mode <=255), phone will make direct IP call to aaa.bbb.ccc.XXX where aaa.bbb.ccc comes from the local IP address REGARDLESS of subnet mask. #XX or #X are also valid so leading 0 is not required (but OK).
Multicast Listening Specify the multicast listening addresses. Settings -> Ring Tone Configures ring or tone frequencies based on parameters from local Call Progresses Tones: System Ring Tone Dial Tone Message Waiting Ring Back Tone Call-Waiting Tone Busy Tone Reorder Tone telecom. The default value is North American standard. Frequencies should be configured with known values to avoid uncomfortable high pitch sounds.
Configures to enable or disable the speaker to ring when headset is used Always Ring Speaker on "Toggle Headset/Speaker" mode. If set to "Yes", when the phone is in Headset "Toggle Headset/Speaker" mode, both headset and speaker will ring on incoming call. The default setting is "No". Headset TX gain Headset RX gain Handset TX gain Configures the transmission gain of the headset. The default value is 0dB. Configures the receiving gain of the headset. The default value is 0dB.
Tues, ... ,Sat) Therefore, this example is the DST which starts from the First Sunday of April to the 1st Sunday of November. Configures the date display format on the LCD. The following formats are supported: Date Display Format yyyy-mm-dd: 2012-07-02 mm-dd-yyyy: 07-02-2012 dd-mm-yyyy: 02-07-2012 dddd, MMMM dd: Friday, October 12 MMMM dd, dddd: October 12, Friday Configures the time display in 12-hour or 24-hour format on the LCD.
Softkey Label Specifies the soft key name displayed on the idle screen for the users to enter XML application. Settings -> Programmable Keys Assigns a function to the corresponding line key. The key mode options are: Line Regular line key to open up a line and switch line. The Value field can be left blank. Shared Line Share line for Shared Line Appearance feature. Select the Account registered as Shared line for the line key. The Value field can be left blank.
last answered call. Transfer Select Account, and enter the number in the Value field to be transferred (blind transfer) during the call. Call Park Select Account, and enter the call park extension in the Value field to park/pick up the call. Intercom Select Account, and enter the extension number in the Value field to do the intercom. LDAP Search This option is to narrow the LDAP search scope. Enter the LDAP search base in the Name field.
Similar to Speed Dial but it will dial based on the current active account. For example, if the phone is offhook and account 2 is active, it will call the configured Speed Dial number using account 2. Dial DTMF Enter a series of DTMF digits in the Value field to be dialed during the call. "Enable MPK Sending DTMF" has to be set to "Yes" first. Voice Mail Select Account and enter the Voice Mail access number in the Value field.
Internet Protocol Selects Prefer IPv4 or Prefer IPv6. Allows users to configure the appropriate network settings on the phone to IPv4 Address Type obtain IPv4 address. Users could select "DHCP", "Static IP" or "PPPoE". By default, it is set to "DHCP". DHCP Host name Specifies the name of the client. This field is optional but may be required by (Option 12) some Internet Service Providers. DHCP Vendor Class ID (Option 60) Used by clients and servers to exchange vendor class ID.
802.1X CA Certificate 802.1X Client Certificate HTTP Proxy HTTPS Proxy Layer 3 QoS Layer 2 QoS 802.1Q/VLAN Tag Layer 2 QoS 802.1p Priority Value Upload 802.1X CA certificate to the phone; or delete existed 802.1X CA certificate from the phone. Upload 802.1X Client certificate to the phone; or delete existed 802.1X Client certificate from the phone. Specifies the HTTP proxy URL for the phone to send packets to. The proxy server will act as an intermediary to route the packets to the destination.
HTTP/HTTPS Password The password for the HTTP/HTTPS server. Upgrade Via Allows users to choose the firmware upgrade method: TFTP, HTTP or HTTPS. Firmware Server Path Config Server Path Defines the server path for the firmware server. It could be different from the configuration server for provisioning. Defines the server path for provisioning. It could be different from the firmware server for upgrading.
Send SIP Log Auto Recover From Abnormal NAT related info (INFO level); sent or received SIP message (DEBUG level); SIP message summary (INFO level); inbound and outbound calls (INFO level); registration status change (INFO level); negotiated codec (INFO level); Ethernet link up (INFO level); SLIC chip exception (WARNING and ERROR levels); memory exception (ERROR level). Configures whether the SIP log will be included in the syslog messages. The default setting is "No".
access in keypad Menu. Constraint Mode. CONFIG, FACTORY FUNCTIONS and NETWORK options will not display for users to access in keypad menu. If set to "Yes", the keypad can be locked by pressing and holding the STAR * key for about 4 seconds. A lock icon will show indicating the keypad is locked. Enable STAR key Keypad locking The default setting is "Yes". Note: When the keypad is locked, users would need press and hold the STAR * key for about 4 seconds again and then enter the password to unlock it.
Download HTTP/HTTPS/TFTP to download the phonebook file. The default setting is "Disabled". Phonebook XML Server Configures the server path to download the phonebook XML. This field could Path be IP address or URL, with up to 256 characters. Phonebook Download Interval Configures the phonebook download interval (in minutes). If it's set to 0, the automatic download will be disabled. The default value is 0. The valid range is 5 to 720 minutes.
(!(sn=%)) returns all the records which do not have the "sn" field starting with the entered prefix; (&(cn=%) (telephoneNumber=*)) returns all the records with the "cn" field starting with the entered prefix and "telephoneNumber" field set. LDAP Version Selects the protocol version for the phone to send the bind requests. The default setting is "Version 3". Specify the "name" attributes of each record which are returned in the LDAP search result.
Name Specifies phonebook name.. Server Configures the Broadsoft phonebook server. Port Configures the Broadsoft phonebook port. Username Specifies the username for phonebook access. Password Specifies the password for phonebook access. Selects the Broadsoft phonebook type from Group Directory, Personal Type Directory, Enterprise Directory, Missed Call Log, Placed Call Log and Received Call Log.
Figure 5: Web Service By default the City Code is set to "Automatic", which allows the phone to obtain weather information based on the IP location detected. To use "Self-Defined City Code" option, please follow the steps below to obtain the correct city code: In a web browser, go to www.weather.com; Enter the city name in the search field. For example, Boston, MA. And click on "SEARCH"; The searching result will show in a new window with URL in the browser's address bar.
Fill up the SIP server address for account 1 first; Under Web GUI->Settings->General Settings, set "Public Mode" option to "Yes". Click "Save and Apply" and reboot the phone; When the phone boots up, SIP User ID and Password to register to the configured SIP server in account 1 will be required. Enter the correct account information to log in to the phone.
The account index for the phone to make call. The index is 0 for account 1, 1 for account 2, 2 for account 3, and etc. password=admin: The admin login password of phone's Web GUI. Click to dial from Add contacts. available lines. Click to call this Edit contact. contact from the phone. Figure 6: Web GUI - Phonebook->Contacts Figure 7: Click-to-Dial SAVING THE CONFIGURATION CHANGES FIRMWARE VERSION 1.0.0.
After users makes changes to the configuration, press the "Save" button will save but not apply the changes until the "Apply" button on the top of web GUI page is clicked. Or, users could directly press "Save and Apply" button. We recommend rebooting or powering cycle the phone after applying all the changes. REBOOTING FROM REMOTE LOCATIONS Press the "Reboot" button on the top right corner of the web GUI page to reboot the phone remotely. The web browser will then display a reboot message.
CONNECTING TO DEVICES The GXP2140 supports the connections to EHS headset (Plantronics), USB and Bluetooth devices. User can connect the GXP2140 to transfer files from/to the GXP2140 using a USB connection or Bluetooth. BLUETOOTH Bluetooth is a proprietary, open wireless technology standard for exchanging data over short distances from fixed and mobile devices, creating personal area networks with high levels of security.
would like to pair with does not show up in the list, ensure that the other device is turned on and set to be discoverable. If need, user could press “Rescan” soft key to restart the scan; 4. The discovered device will show in the scan result list with device ID. If it's unpaired, it will show "Unpaired" behind the device ID. Select the device ID, and press “Pair” soft key to pair them. Then a “Pincode Input” window will prompt up. User may enter the Pin code, and press “OK” soft key to start pairing.
UNPAIRING A BLUETOOTH DEVICE 1. In the Bluetooth settings, tap and hold on the Bluetooth device ID you want to unpair for 2-4 seconds; 2. In the prompted message, touch Unpair. Or, once the device is disconnected, users could press and hold on to the Bluetooth device ID, then options connect, unpair will show EHS HEADSET The GXP2140 supports normal RJ11 headset and Plantronics EHS headset. To use Plantronics EHS headset, go to the GXP2140 web GUI->Maintenance->Device Manager: Headset Type.
UPGRADING AND PROVISIONING The GXP2140 can be upgraded via TFTP/HTTP/HTTPS by configuring the URL/IP Address for the TFTP/HTTP/HTTPS server and selecting a download method. Configure a valid URL for TFTP or HTTP/HTTPS; the server name can be FQDN or IP address. Examples of valid URLs: firmware.grandstream.com fw.ipvideotalk.com/gs There are two ways to setup a software upgrade server: The LCD Keypad Menu or the Web Configuration Interface.
restart again. Please do not interrupt or power cycle the phone when the upgrading process is on. Firmware upgrading takes around 60 seconds in a controlled LAN or 5-10 minutes over the Internet. We recommend completing firmware upgrades in a controlled LAN environment whenever possible. NO LOCAL TFTP/HTTP SERVERS For users that would like to use remote upgrading without a local TFTP/HTTP server, Grandstream offers a NAT-friendly HTTP server.
numbers. i.e., P2 is associated with the "New Password" in the Web GUI->Maintenance->Web Access page->Admin Password. For a detailed parameter list, please refer to the corresponding firmware release configuration template. When the GXP2140 boots up or reboots, it will issue a request to download a configuration XML file named "cfgxxxxxxxxxxxx.xml" followed by a file named "cfgxxxxxxxxxxxx", where "xxxxxxxxxxxx" is the MAC address of the phone, i.e., "cfg000b820102ab.xml" and "cfg000b820102ab".
RESTORE FACTORY DEFAULT SETTINGS Warning: Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider.
EXPERIENCING THE GXP2140 Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions. If you have purchased our products through a Grandstream Certified Partner or Reseller, please contact them directly for immediate support.
This device and its antenna must not be located or operating in conjunction with any other antenna and transmitter This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.