Grandstream Networks, Inc. GXV3175 V2 IP Multimedia Phone Grandstream Networks, Inc.
GXV3175 User Manual Index WELCOME ..................................................................................................6 GXV3175 OVERVIEW.................................................................................................................... 6 PRODUCT OVERVIEW ...............................................................................8 INSTALLATION ......................................................................................... 11 EQUIPMENT PACKAGING ..................
DEFINITIONS ...................................................................................................................................... 38 STATUS PAGE DEFINTIONS ...................................................................................................... 39 ADVANCED SETTINGS PAGE DEFINITIONS ............................................................................ 40 MAINTENANCE PAGE DEFINITIONS.........................................................................................
WELCOME Thank you for purchasing Grandstream GXV3175 IP Multimedia Phone. GXV3175 IP Multimedia Phone represents the future in personal IP multimedia communication as the ultimate desktop multimedia phone. You will experience a brand-new exploration with GXV3175’s 7” touch screen color LCD, plug-and-play access to free real-time video/voice call, always-on Internet web entertainment and social networking applications. This user manual is designed to help you configure and manage GXV3175 IP Multimedia Phone.
1.3M CMOS camera, integrated Wifi, comprehensive auxiliary ports, feature-rich web applications with novel streamline design and modeling. It supports a high quality selection of audio codecs and is compatible with the H.264/H.263/H.263+ video codec. The advanced telephony and video features, interoperability with 3rd party SIP products and ease of use make it an innovative and unique IP multimedia device for both enterprise and consumer users.
PRODUCT OVERVIEW Table 1: Key Features Open Compatible Standards SIP 2.0, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP, ICMP, DNS (A record and SRV), DHCP, PPPoE, TFTP, NTP. Interfaces 2 x 10/100Mbps Ethernet Ports with integrated PoE，2 x USB（2.0）port， 3.5mm stereo headset port, SD Card slot, built-in WiFi(b/g/n). Extraordinary Audio Quality Advanced DSP for audio, Silence Suppression, VAD, CNG, AEC and AGC. Extraordinary Video Quality Real-time video H.263/H.263+ and H.
Application Features - Traditional audio features: Caller ID, Call Waiting, Call Holding, Call Transfer, Three-way Conference, Do-Not-Disturb, Mute, Automatic dial. - Application features: Built-in Web Browser, RSS News, Weather Forecast, Internet Radio, Media Player, Picture Viewer, Games, Calculator, Alarm clock, File Manager, Youtube, Google Voice, Facebook, Twitter and etc. Table 2: GXV3175 Hardware Specification Ethernet Port Dual switched 10M/100M auto-sensing Ethernet ports.
- Configuration through LCD, web browser or an external configuration file. - Support for IETF STUN NAT traversal and symmetric RTP, Static IP or DHCP. Audio Features - HD handset and full duplex speaker, advanced DSP. - Supports G.723.1, G.729A/B,G.711μ/A (PCMU/PCMA), G.726-32,G.722, GSM-FR, L15-256 DTMF (In-audio, RFC2833, SIP Info); Silence suppression, VAD, CNG, AGC, masking for packet loss/delay; AEC, AGC for Speaker; jitter buffer protocol.
INSTALLATION EQUIPMENT PACKAGING This GXV3175 package contains: 1. One (1) GXV3175 Phone Main Case with One (1) Stylus inserted in the back 2. One (1) Handset 3. One (1) Quick Start Guide 4. One (1) Headset Dongle 5. One (1) Ethernet Cable 6. One (1) Phone Cord 7. One (1) 12V Power Adapter 8. One (1) Phone Stand 9. One (1) Wall Mount 10. One (1) TV VGA Adapter Cable Figure 1: GXV3175 Equipment Packaging SAFETY COMPLIANCES GXV3175 complies with FCC/CE/C-Tick safety standards.
The manufacturer’s warranty does not cover damages to the phone caused by unsupported power adapters. WARRANTY If GXV3175 was purchased from a reseller, please contact the company the phone was purchased for replacement, repair or refund. If the phone was purchased directly from Grandstream, please contact Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number before the product is returned.
Adjust the camera position and lens angle 8 Stylus Stylus for touch screen (optional) 9 USB Port USB devices may be connected via the USB port. For example, you can connect a USB flash drive to save captured pictures and plug in USB keyboard or mouse for the built-in web browser 10 SD Card Slot SD card could be inserted in for picture/music/video files storage 11 HDMI High-Definition Multimedia Interface 12 Headset Jack 3.
CONNECTING GXV3175 IP MULTIMEDIA PHONE Figure 5: Connecting the GXV3175 WELCOME SETUP GUIDE After the GXV3175 completes the touch screen collaboration a welcome screen will appear that will allow the user to access the Setup Guide. In this Setup Guide, a user can configure account information, network settings, and upgrade settings. Grandstream Networks, Inc. GXV3175 USER MANUAL FIRMWARE VERSION 1.0.1.
Figure 6: Setup Guide Welcome Screen After hitting “Next”, the user will reach the Account Settings screen. By default, the IPVideoTalk account is set to Account 1 slot. Users may choose to remove this account by inputting their own account information, or keep this account and select “Create one more account” to create a new account. The GXV3175 allows up to 3 accounts. Figure 7: Setup Guide Account Settings The following screen that appears is the Network settings.
PPPoE, or Static IP. Figure 8: Setup Guide Network Settings After pressing “Next”, the user will be brought to the Upgrade Settings. This section allows the user to choose where the phone will send upgrade requests to as well as configuration requests. The Automatic Upgrade field allows the user to specify how often the phone should check for firmware/configuration.
Figure 10: Quick Setup Guide Completion MAKING THE FIRST CALL WITH IPVIDEOTALK SERVICE GXV3175 offers users the ability to send and receive free lifetime video calling to other GXV3175/GXV3140 on the IPVideoTalk network. Once the GXV3175 is connected, video calls can be made using Grandstream’s configuration peer-to-peer SIP technology and IPVideoTalk service.
Figure 11: Select IPVideoTalk account in the marked area to make first call USING THE GXV3175 IP MULTIMEDIA PHONE LCD When the phone is idle, the LCD screen will look similar to Figure 9. (The account and IP address may be different from case to case, depending on the network environment and the settings.) Figure 12: GXV3175 LCD Idle Screen Grandstream Networks, Inc. GXV3175 USER MANUAL FIRMWARE VERSION 1.0.1.
Users could hold and drag on the center area of the main screen then slide from right to left to switch the screen to view the different desktop widgets in the four screens. In the left hand side of the status bar, there are four (4) green tabs indicating the current page of the screen. Figure 13 shows the screen that displays weather and currency information.
Figure 15: LCD Idle screen displaying Calendar and RSS News In Figure 15, on the button menu of each screen, users could select “Menu” to access the full menu, select “Phone” icon to make call, select PIP/News Videos/Youtube/Internet Radio/Brower to access the corresponding applications. If the users press button on the left, new widgets which include Info, Weather, RSS News, Contacts and Internet Radio will be available to open and display in the main screen.
Figure 17: Close/Configure the widget in Idle screen By selecting the right hand side area of the status bar, users will be able to set the phone’s status in the popped out dropdown list. See Figure 18. Figure 18: LCD Idle screen displaying status bar settings Table 5: LCD Icon Definition Type Icon Network Definition Note Connected to the network Failed to connect to the network Call Related Grandstream Networks, Inc. Account 1 Auto Answer GXV3175 USER MANUAL FIRMWARE VERSION 1.0.1.
Account 2 Auto Answer Account 3 Auto Answer Account 1 Call Forward If call forward is on: unconditional Account 2 Call Forward forward, forward when busy or Account 3 Call Forward forward on no answer. Ring Volume Ring volume, ranges from 0-9 Phone Status Camera disabled. Do-Not-Disturb (DND) Missed Call. Audio Output The headset is in use and is off hook. The headset is plugged in. The phone is on speaker. The handset is off hook.
Figure 19: GXV3175 Dial Pad Table 6: GXV3175 Dial Pad Definition Item 1 Definition Line/Account selection. Three independent SIP accounts may be configured, and the Line options can be used to choose the line/account for audio/video call. 2 Account option. Dropdown list will show all the registered account for selection. 3 Call option. Dropdown list will show three types of call: Call, Paging and IP Call for direct IP Cal. 4 Audio output.
the phone is off-hook, users could press Line1/Line 2/Line 3 or the account option in the dial pad shown in Figure 19 to switch between different SIP accounts. Incoming calls through the three accounts will try to use the corresponding line. If this line is busy, the green icon for the corresponding line will become red. When a call comes in and the line is busy, the next idle line will be used.
• In idle screen, select the “Phone” icon in the bottom menu. • The dial pad will show up with dial tone. • Dial the number and press “Audio Call” or “Video Call” to dial out. Or press “Redial” for the last dialed number. 3. By taking handset off hook Users will be able to make a call when the phone is idle or running other applications by taking the handset off hook. • Take the handset off hook then the dial pad will show up with dial tone. • Select line/account.
Or choose “Contacts” icon in dial pad to access contact list. • The LCD monitor will display the contact list. Scroll to the contact to be dialed. • Press to call the select contact. The primary number of the contact will be dialed out. See Figure 22. Figure 22: Dial by Contact List • If selecting the contact for full contact information, there will be four numbers available to dial out: Home, Work, Mobile and Fax. Press to dial the corresponding number. See Figure 23.
In idle screen, press and select to open the “Contacts” widget. Users could add the contact to the favorite list. Select the contact and press to dial out. (See Figure 24) Figure 24: Dial by Contact Favorite in idle screen 7. By Messages Users could access the Phone Menu by pressing “MENU” icon in idle screen, and then select “Message”. Similar to dialing by Call History, press to dial the selected contact in message history. DURING CALLS ANSWERING CALLS 1.
Figure 25: Answer incoming video call 2. Incoming Audio Call: When an audio call is coming in, select “Accept Audio” or “Reject” in the screen shown as Figure 26. Figure 26: Answer incoming video call 3. Missed Call: if the call is unanswered, a missed call message will show up in idle screen. (See Figure 27). Users could press View to access the detail of the missed call. Grandstream Networks, Inc. GXV3175 USER MANUAL FIRMWARE VERSION 1.0.1.
Figure 27: Missed Call Notification CALL FUNCTION OPTIONS Figure 28 shows the screen after the users answer the call. Press “Options” button to access all the call functions. Figure 28: Use Call Options during a video call Grandstream Networks, Inc. GXV3175 USER MANUAL FIRMWARE VERSION 1.0.1.
Figure 29: Call Function Options Table 7: GXV3175 Call Function Description OPTION MENU FUNCTION DESCRIPTION PIP Press to switch videos between the caller and callee Hold Press to hold the call Mute Press to mute/unmute the call Volume Press to increase or decrease volume Conference Press to make 3-way conference call Snapshot Press to take a snapshot of the current video.
Figure 30: Call Hold 2. Call Resume: In Figure 30, press “Unhold” button to resume to the call. 3. Multiple Calls: After call hold, users could select another line to make calls. If there is another call coming in, the user will be able to select “Accept” or “Reject” in the right hand side of the screen. Accept new incoming call will put the previous call on hold.
phone will display the following message: “Dial Number (Blind) OR Select Line (Attended)”. (See Figure 32). Dial the extension number and press “Send”. This will transfer the call to the other party immediately. Figure 32: Blind Transfer 2. Attended Transfer: During a call, select another line to establish call with the third party using the same account. This will put the previous line (Line 1) on hold.
• If users enter a wrong number and wish to cancel the transfer, just press the “Cancel” in the screen shown in Figure 32. Then the call with the first party will resume automatically. • If the user is on a video call with the first party, the users may need to turn off the video by pressing “Video off” or pressing “Hold” to activate the screen to select another line. 3-WAY CONFERENCE The GXV-3175 supports 3-way video conferencing. See Figure 34. Figure 34: 3-Way Conference 1.
up, the conference initiator should set “Transfer on Conference Hangup” to “Yes” in the web configuration interface. This would allow the transfer of call to the remaining party after the initiator exits the conference. • If the user is on a video call with the first party, the users may need to turn off the video by pressing “Video off” or pressing “Hold” to activate the screen to select another line.
Figure 35: GXV3175 Soft Keypad Table 8: GXV3175 Keypad Definition Item Function 1 Caps lock. 2 Hide keypad 3 Switch between English/Chinese input. 4 Switch to characters with accents 5 Delete 6 Switch between Letter/Number/Symbol NOTE: External keyboard could also be used by plugging via USB port on the phone. CALL FEATURES The following table shows the codes for call features. To use the code, select the line you wish to use by Grandstream Networks, Inc.
pressing the corresponding Line button and enter the feature code. Table 9: GXV3175 Call Features Code Feature *01 Select the preferred video/audio codec used for the call. Dial *01 + codec feature code + Phone/Ext. Number (See Table 8 for codec feature code) *02 Force the video/audio codec used for the call. Dial *02 + codec feature code + Phone/Ext.
GSM 7200 L16-256 7202 H.264 264 H.263 263 H.263+ 2631998 GXV3175 WEB CONFIGURATION INTERFACE The GXV-3175’s embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allows users to configure the IP Multimedia Phone through a Web browser such as Microsoft’s IE or Mozilla Firefox (Java Script must be enabled).
To access the phone’s Web Configuration Menu: • Connect the computer to the same network as the phone. • Make sure the phone is turned on and shows its IP-address on the LCD display. • Open a Web-browser on your computer. • Enter the phone’s IP-address in the address bar of the browser. • Enter the administrator’s login and password to access the Web Configuration Menu. 1. The computer has to be connected to the same sub-network as the phone.
Status/Account Status Account Shows the status of the 3 accounts. Number Shows the extension number of the SIP account. SIP Server Shows the URL/IP address and port of the SIP server. Status Shows the status of the account. Status/Network Status MAC Address The device ID, in HEX format. This is a very important ID for ISP troubleshooting. Address Type This field shows the type of address configured: DHCP, Static IP or PPPoE. IP Address This field shows the IP address of the GXV-3175.
channel 0 will use this port _value for RTP and the port_value+1 for its RTCP; channel 1 will use port_value+4 for RTP and port_value+5 for its RTCP. For video, channel 0 will use port_value+2 for RTP and port_value+3 for its RTCP; channel 1 will use port_value+6 for RTP and port_value+7 for RTCP. The default value is 5004. Use Random Port When set to YES, this parameter will force random generation of both the local SIP and RTP ports.
significantly therefore consuming more bandwidth. Lack of bandwidth will impair the video due to packet loss. Video Packet Size The Default value is 1400, range from 100 to 1400. It is recommended to use 600~800 if you have an Outbound Proxy or Media Gateway. Video Rate Control Frame, TMN8 or GOP. The Default setting is Frame. TMN8 is good for bandwidths larger than 384kbps Video Frame Skipping Skips bad video frames as they are received The Default setting is No.
PSTN disconnect Tone ON is the period of ringing (“On time” in ‘ms’) while OFF is the period of silence. In order to set a continuous ring, OFF should be zero. Otherwise it will ring ON ms and a pause of OFF ms and then repeat the pattern. Up to three cadences are supported. Default Ring Cadence This defines the ring cadence for the phone.
Network Type This parameter defines the network type of the wireless network: Ad-hoc or AP/Managed. By default, it is set to “AP or Managed”. Channel This parameter defines the channel (1-10) for the wireless network. The default setting is set to “Auto”. ESSID This parameter sets the ESSID for the Wireless network. Press “Scan” to scan for the available wireless network and add it. Users can also press “Add” to add the ESSID directly.
the server. The default setting is ntp.ipvideotalk.com. DHCP Option 42 override Select Yes for the user to allow DHCP Option 2 to override the NTP server if NTP server there is one on the LAN. The default setting is NO. Time Zone This parameter controls the date/time display according to the specified time zone. Time Display Format This parameter sets time display format to 12 Hour or 24 Hour Date Display Format This parameter sets date display format to YY-MM-DD or MM-DD-YY or DD-MM-YY.
User Password This defines the user password for web interface access. Maintenance/Upgrade Lock Keypad for Update The default value is NO. If set to YES, the keypad will be disabled from making any updates. XML Config File Password The password used for encrypting the XML configuration file using OpenSSL. This is required for the phone to decrypt the encrypted XML configuration file. HTTP/HTTPS User Name The user name for the HTTP server. HTTP/HTTPS Password The password for the HTTP server.
Automatic Upgrade The default value is NO. Choose “YES” to enable automatic HTTP upgrade and provisioning. Period time of upgrade Specifies the time period to check for firmware upgrade. The default setting checking is 10080 minutes ( 7 days) Hour of the day (0-23) Defines the hour of the day to check the HTTP/TFTP server for firmware upgrades or configuration files changes.
Capture Trace Press START to start capturing a trace, and press STOP to abort the capture process. View Trace Press LIST to view the list of captured traces. It will show the time the trace was captured. Click on the name of the file to download and view the trace. Enable Application Debug When set to YES, the trace captured will contain debug messages. The default setting is NO. Show All Version Default is set to NO.
OpenVPN CA OpenVPN CA file (ca.crt) required by the OpenVPN server for authentication purposes. Press “Upload” to upload the corresponding file to the phone. OpenVPN Client Certificate OpenVPN Client certificate file (*.crt) required by the OpenVPN server for authentication purposes. Press “Upload” to upload the corresponding file to the phone. OpenVPN Client Key The OpenVPN Client key (*.key) required by the OpenVPN server for authentication purposes.
Exposure Setting Select the desired Camera Exposure mode based on the surroundings. The default setting is set to Auto. The default setting is 8. Color Mode Select the desired Camera Color Mode (Color or Monochromatic). The default setting is set to Color. White Balance Select the desired Camera White Balance to be automatic or Fixed. The default setting is set to Auto. Lens Correction Correct Camera Lens noise. The default setting is set to YES.
Name The Caller ID that will be displayed for the account. Tel URI The default setting is “Disable”. If the Video phone has an assigned PSTN number, this field should be set to “Enable”. If “User=Phone” is set, a “User=Phone” parameter will be attached to the “From header” in the SIP request to indicate the E.164 number. Account/Network Settings Outbound Proxy IP address or Domain name of the Outbound Proxy, or Media Gateway, or Session Border Controller.
Wait Time Retry The wait time for registration retry if registration fails. The default is set to 20 Registration (s) Seconds. Local SIP Port The local SIP port for sending and receiving data. The default settings for Account 1/2/3 are 5060/5062/5064. Subscribe for MWI Default is set to No. When selected, a SUBSCRIBE for Message Waiting Indication will be sent out periodically.
SIP T1 Timeout This configures the timeout period for SIP T1. The default setting is 0.5 Seconds. SIP T2 Interval This configures the time interval for SIP T2. The default setting is 4 seconds. Remove OBP from route The SIP Extension notifies the SIP server that it is behind a NAT/firewall. Account/Codec Settings Start Video Automatically --YES: Accepts all incoming video, this is the default setting; --NO: video is disabled.
Silence Suppression This controls the G723/G729 silence suppression/VAD. If set to YES, when no audio is detected, the phone will send a small number of VAD packets (instead of audio packets). If Set to NO, this feature is disabled. The default setting is NO. Voice Frame per TX This configures the number of voice frames transmitted per packet. (It is recommended to set this based on the Ethernet IS packet limitation – 1500 Byte or 120kb/s).
a) xx+ - at least 2 digit numbers b) xx.
numbers. Early Dial The default setting is NO. Use only if the proxy supports 484 response. Refer to Use Target The default is NO. If set to YES, then for Attended Transfer, the “Refer-To” Contact header uses the transferred target’s contact header information. Auto Answer The default setting is NO. If it is set to YES, the GXV3175 will play a “beep” sound and answer the phone automatically on the speaker.
Hangup of the conference hangs up. Default setting is set to No. Use # as Dial Key Selects whether or not # is used as Send. Account ring tone This allows the user to configure the general ringtone used for this account. Users can choose from different ringtones from the dropdown menu. They can also upload mp3 files in Ringtone manager for their own ringtone. Ring Tone Users can select up to 3 distinctive ringtones to match incoming caller ID.
CUSTOMIZING THE GXV3175 IP MULTIMEDIA PHONE XML GUI CUSTOMIZATION GUIDE The GXV3140 IP Multimedia Phone allows users to customize the GUI desktop layout as well as GUI configurations on the phone, offering users with flexibility and control. This includes display/hide certain applications, configure parameters on the phone with specific configuration files, control the display appearance and enable/disable some applications and much more.
programming language. All that is required for the user is to understand how the GMI works and how to use these simple APIs to interact with the phone. For more details on the GXV3175 GMI Configuration, please refer to: GXV3175 GMI Guide GXV3175 GMI Example 1 GXV3175 GMI Example 2 SOFTWARE UPGRADE The GXV3175 can be upgraded via TFTP/HTTP/HTTPS by configuring the URL/IP Address for the TFTP/HTTP/HTTPS server and selecting a download method.
NOTE: The software upgrade will last up to 5 minutes (through the LAN side) and may take longer when upgrading through the Internet (limited by the network bandwidth). Grandstream recommends downloading and upgrading the software in a controlled LAN environment. NO LOCAL TFTP SERVERS For users without a local TFTP server, Grandstream offers a NAT-friendly TFTP server. This enables users to download the latest software upgrades for their phone via this server. Please refer to the webpage: http://www.
Step 2: Select Maintenance and navigate to Upgrade page. Step 3: Select the Factory Reset option. Step 4: Press “OK”. The phone will reboot and perform a factory reset. After factory reset, users will need to do calibration before the phone’s main screen show up. RESTORE TO FACTORY DEFAULT SETTINGS VIA THE WEB INTERFACE Step 1: Login to the system configuration page through a web browser and select “Maintenance”. From the menu on the left, select “Upgrade”.
FCC Warning This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
EXPERIENCING THE GXV3175 MULTIMEDIA PHONE Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions. If you have purchased our products through a Grandstream Certified Partner or Reseller, please contact them directly for immediate support.
