Grandstream Networks, Inc. GXV3175 Touchscreen IP Multimedia Phone Grandstream Networks, Inc. GXV3175 USER MANUAL FIRMWARE VERSION 1.0.0.
WELCOME Thank you for purchasing Grandstream GXV3175 Touchscreen IP Multimedia Phone. The GXV3175 IP Multimedia Phone gives you a brand new experience to enjoy the 7” user-friendly touchscreen, plug-andplay access to free real-time video/voice calling with always-on Internet web entertainment and social networking applications.
CAUTION: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty. • This document is subject to change without notice. The latest electronic version of this user manual is available for download here: http://www.grandstream.com/support/gxv_series_phone/gxv3175/documents/gxv3175_usermanual_englis h.
PRODUCT OVERVIEW Table 1: Key Features Open Compatible Standards Interfaces Extraordinary Audio Quality Extraordinary Video Quality Advanced Video Features Feature Rich SIP 2.0, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP, ICMP, DNS (A record and SRV), DHCP, PPPoE, TFTP, NTP. 2 x 10/100Mbps Ethernet Ports with integrated PoE，2 x USB（2.0） port，3.5mm stereo headset port, SD slot, build-in WiFi(b/g/n). Advanced DSP for audio, Silence Suppression, VAD,CNG,AEC and AGC. Supports real-time video H.263/H.
Provisioning Audio Features Video Features Call Handling Features Caller ID（Privacy） Firmware Upgrade Advanced Server Features Security Grandstream Networks, Inc. behind a NAT/firewall. - Support for automatic NAT/firewall traversal and remote automatic software upgrade and security, providing end-users with “zero configuration” and true “plug-and-play” functionality. - Support for remote configuration monitoring and syslog. - Configuration through LCD, web browser or an external configuration file.
INSTALLATION EQUIPMENT PACKAGING This GXV3175 package contains: 1. One (1) GXV3175 Phone Main Case with One (1) Stylus inserted in the back 2. One (1) Handset 3. One (1) Quick Start Guide 4. One (1) Headset Dongle 5. One (1) Ethernet Cable 6. One (1) Phone Cord 7. One (1) 12V Power Adapter 8. One (1) Phone Stand 9. One (1) Wall Mount 10. One (1) TV VGA Adapter Cable Figure 1: GXV3175 Equipment Packaging SAFETY COMPLIANCES The GXV3175 phone complies with FCC/CE and various safety standards.
The manufacturer’s warranty does not cover damages to the phone caused by unsupported power adapters. WARRANTY If the GXV3175 phone was purchased from a reseller, please contact the company the phone was purchased for replacement, repair or refund. If the phone was purchased directly from Grandstream, please contact Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number before the product is returned.
9 USB Port 10 11 12 SD Card Slot Headset Jack RCA Video/Audio Jacks USB devices may be connected via the USB port. For example, you can connect a USB flash drive to save captured pictures or use a USB keyboard or mouse for the built-in web browser SD card could be inserted in for picture/music/video files storage 3.5mm stereo headset connector port. Audio/video output port which can be connected to external peripherals (e.g. TV).
Figure 5: Connecting the GXV3175 MAKING THE FIRST CALL WITH IPVIDEOTALK SERVICE The GXV3175 offers users the ability to send and receive free lifetime video calling to other GXV3175 on the IPVideoTalk network. Once the GXV3175 is connected, video calls are made using Grandstream’s configuration peer-to-peer SIP technology and IPVideoTalk service. To place the first video calling, complete these three (3) simple steps: 1) Connect the handset to the phone using the handset cable provided.
the multimedia features by dialing 0 to establish a video call with the preset extension on the server. Figure 6: Select IPVideoTalk account in the marked area to make first call Figure 7: Press 0 and select Video Call Grandstream Networks, Inc. GXV3175 USER MANUAL FIRMWARE VERSION 1.0.0.
Figure 8: Establishing Video Call in GXV3175 Grandstream Networks, Inc. GXV3175 USER MANUAL FIRMWARE VERSION 1.0.0.
USING THE GXV3175 IP MULTIMEDIA PHONE LCD When the phone is idle, the LCD screen will look similar to Figure 9. (The account and IP address may be different from case to case, depending on the network environment and the settings.) Figure 9: GXV3175 LCD Idle Screen Users could hold and drag on the center area of the main screen then slide from right to left to switch the screen. In the left hand side of the status bar, there are four (4) green tabs indicating the current page of the screen.
Figure 10: LCD IDLE screen displaying Weather and Currency Information Move around all the way to left to switch to screen that displays News Videos and Stock information. See Figure 11. Figure 11: LCD IDLE screen displaying News Videos and Stock information Switch again to a screen that shows Calendar and RSS News. See figure 12. Grandstream Networks, Inc. GXV3175 USER MANUAL FIRMWARE VERSION 1.0.0.
Figure 12: LCD IDLE screen displaying Calendar and RSS News In every screen, users could select “Menu” icon to access the full menu, select “Phone” icon to make call, select PIP/News Videos/Youtube/Internet Radio/Brower for these applications, or select the arrow button on the left to open new widget which include Info, Weather, RSS News, Contacts and Internet Radio. See Figure 13.
Figure 14: Close/Configure the widget in IDLE screen By selecting the right hand side area of the status bar, users will be able to set the phone’s status in the popped out dropdown list. See Figure 15. Figure 15: LCD IDLE screen displaying status bar settings Table 5: LCD Icon Definition Type Icon Network Definition Connected to the network Note Failed to connect to the network Call Related Account 1 Auto Answer Account 2 Auto Answer Account 3 Auto Answer Grandstream Networks, Inc.
Account 1 Call Forward Account 2 Call Forward If call forward is on: unconditional forward, forward when busy or forward on no answer. Account 3 Call Forward Ring Volume Ring volume, ranges from 0-9 Phone Status Camera disabled. Do-Not-Disturb (DND) Missed Call. Audio Output The headset is in use and is off hook. The headset is plugged in. The phone is on speaker. The handset is off hook.
Figure 16: GXV3175 Dial Pad Table 6: GXV3175 Dial Pad Definition Item Definition 1 Line/Account selection. Three independent SIP accounts may be configured, and the Line options can be used to choose the line/account for audio/video call. 2 Account option. Dropdown list will show all the registered account for selection. 3 Call option. Dropdown list will show three types of call: Call, Paging and IP Call. 4 Audio output. Three types of audio output are available: speaker, handset and headset.
between different SIP accounts. Incoming calls through the three accounts will try to use the corresponding line. If this line is busy, the green icon for the corresponding line will become red. When a call comes in and the line is busy, the next idle line will be used. HANDSET, SPEAKER AND HEADSET MODE The GXV3175 allows users to switch from handset to speaker or headset by pressing corresponding icons shown in Dial Pad (Item 5). If headset is plugged in, the headset icon will be activated to select.
• In idle screen, select the “Phone” icon • The dial pad will show up with dial tone. • Dial the number and press “Audio Call”/”Video Call” to dial out. Or press “Redial” for the at the right bottom corner. last dialed number. 3. By taking handset off hook Users will be able to make a call when the phone is idle or running other applications by taking the handset off hook. • Take the handset off hook then the dial pad will show up with dial tone. • Select line/account.
• The LCD monitor will display the contact list. Scroll to the contact to be dialed. • Press to call the select contact. The primary number of the contact will be dialed out. See Figure 19. Figure 19: Dial by Contact List • If selecting the contact for full contact information, there will be four numbers available to dial out: Home, Work, Mobile and Fax. Press to dial the corresponding number. See Figure 20. Figure 20: Dial by Contact List – more contact information 6.
contact to the favorite list. Select the contact and press to dial out. (See figure 21) Figure 21: Dial by Contact Favorite in idle screen 7. By Messages Users could access the Phone Menu by pressing “MENU” icon in idle screen, and then select “Message”. Similar to dialing by Call History, press to dial the selected contact in message history. DURING CALLS ANSWERING CALLS 1. Incoming Video Call: When the phone rings, select “Accept Audio”, “Accept Video” or “Reject”.
Figure 22: Answer incoming video call 2. Incoming Audio Call: When an audio call is coming in, select “Accept Audio” or “Reject” in the screen shown as Figure 23. Figure 23: Answer incoming video call 3. Missed Call: if the call is unanswered, a missed call message will show up in idle screen. (See Figure 24). Users could press View to access the missed call detail. Grandstream Networks, Inc. GXV3175 USER MANUAL FIRMWARE VERSION 1.0.0.
Figure 24: Answer incoming video call CALL FUNCTION OPTIONS Figure 25 shows the screen after the users answer the call. Press “Options” button with the UP arrow to access all the call functions. Figure 25: During a video call Grandstream Networks, Inc. GXV3175 USER MANUAL FIRMWARE VERSION 1.0.0.
Figure 26: Call Function Options Table 7: GXV3175 Call Function Description OPTION MENU FUNCTION Camera On PIP DESCRIPTION Press to switch between Camera On and Camera Off Press to switch videos between the caller and callee Hold Mute Transfer Conference Snapshot Press to hold the call Press to mute/unmute the call Press to make transfer to the third party Press to make 3-way conference call Press to take a snapshot of the current video.
Figure 27: Call Hold 2. Call Resume: In Figure 27, press “Unhold” button to resume to the call. 3. Multiple Calls: After call hold, users could select another line to make calls. If there is another call coming in, the user will be able to select “Accept” or “Reject” in the right hand side of the screen. Accept new incoming call will put the previous call on hold.
party immediately. Figure 29: Blind Transfer 2. Attended Transfer: During a call, select another line to establish call with the third party using the same account. This will put the previous line (Line 1) on hold. Now, press the “Transfer” button and the message: “Dial Number (Blind) OR Select Line (Attended)” will show up in the screen. Then select Line 1 to finish attended transfer.
3-WAY CONFERENCE The GXV-3175 supports 3-way video conferencing. See Figure 31. Figure 31: 3-Way Conference 1. Initiate a Conference Call: During a call, select another line by pressing “Line” button to call the second party using the same account. This will place the first call on hold. Once the user has established the second call, press the “Conference” button then select the line on hold by pressing the corresponding “Line” button. This would bring the three parties together in a 3 way conference. 2.
VOICEMAIL（MESSAGE WAITING INDICATION） If the blue Message Waiting Indication (MWI) LED icon is flickering in the HOME button, a new voice mail has been received and is waiting to be retrieved. To retrieve the voice mail, activate dial pad first. Then dial the voicemail box number or press Voice Mail button (the button needs to be configured first). The Interactive Voice Response (IVR) prompts the user through the message retrieval process.
2 Hide Keypad 3 Switch between English/Chinese input. 4 Switch between Letter/Number/Symbol 5 Delete NOTE: External Keyboard could also be used by plugging via USB port on the phone. Grandstream Networks, Inc. GXV3175 USER MANUAL FIRMWARE VERSION 1.0.0.
CALL FEATURES These are the feature codes for call features. To use the code, select the line you wish to use by pressing the LINE button and enter the feature code. Table 6: Call Features Code *01 *02 *30 *31 *50 *51 *67 *82 *83 *84 *70 *71 *72 *73 *90 *91 *92 *93 Feature Select the preferred video/audio codec used for the call. Dial *01 + codec feature code + Phone/Ext. Number (See Table 8 for codec feature code) Force the video/audio codec used for the call. Dial *02 + codec feature code + Phone/Ext.
H.263+ 2631998 Grandstream Networks, Inc. GXV3175 USER MANUAL FIRMWARE VERSION 1.0.0.
GXV3175 WEB CONFIGURATION INTERFACE The GXV-3175’s embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allows users to configure the IP Multimedia Phone through a Web browser such as Microsoft’s IE or Mozilla Firefox (Java Script must be enabled).
address bar of the browser. 3. The default login name for the administrator is “admin”. The default administrator password is set to “admin”. The default login name for end-users is “user” while the default user password is set to “123”. NOTE: When changing any settings, always SUBMIT them by pressing the SAVE button on the bottom of the page. For those settings that are shown in the web user interface (UI) with a star “*” next to it, users must reboot the phone for the changes to take effect.
Part Number This field contains the product part number. Serial Number This field contains the product serial number. Software Version • Program: This is the main firmware release number, which is always used for identifying the software (or firmware) system of the phone. • Boot: Booting code version number. • Core: Core code version number. • DSP: DSP code version number. • Base: Base code version number. • GUI-A, GUI-B: GUI interface version number. • Recover Image: Recover image version number.
Tone disabled. Disable Direct IP Call The default setting is No. If set to Yes, Direct IP calling will be disabled. Offhook Auto Dial Configure a User ID/extension to dial automatically when the phone is taken offhook. By default, the phone will use the first account to dial out. Advanced Settings/Video Settings The phone will exit idle/screensaver mode if motion is detected. The Enable Motion Detection default setting is Yes. The Default value is 15 frames/second.
Busy Tone Reorder Tone Confirmation Tone Call-Waiting Tone PSTN disconnect Tone uncomfortable high pitch sounds. Default Ring Cadence This defines the ring cadence for the phone. The default setting is: c=2000/4000; Syntax: f1=val,f2=val[,c=on1/off1[-on2/off2[-on3/off3]]]; (Frequencies are in Hz and cadence on and off are in 10ms) ON is the period of ringing (“On time” in ‘ms’) while OFF is the period of silence. In order to set a continuous ring, OFF should be zero.
“Scan” to scan for the available wireless network and add it. Users can also press “Add” to add the ESSID directly. This parameter defines the security mode used for the wireless network. The following are supported: WEP/Shared, WEP/OPEN, WPA PSK TKIP, WPA PSK AES, WPA2 PSK TKIP, WPA2 PSK AES. The default setting is set to “Disabled”. Users will need to enter the corresponding authentication password for the security mode.
password length is 25 characters. User Password This defines the user password for web interface access. Maintenance/Upgrade Lock Keypad for Update The default value is NO. If set to YES, the keypad will be disabled from making any updates. XML Config Password The password used for encrypting the XML configuration file using OpenSSL. This is required for the phone to decrypt the encrypted XML configuration file. File HTTP/HTTPS User Name The user name for the HTTP server.
