Grandstream Networks, Inc. GXV3611IR_HD Indoor Infrared Fixed Dome HD IP Camera GXV3611IR_HD User Manual Firmware Version 1.0.3.5 www.grandstream.com http://esupport.grandstream.
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TABLE OF CONTENTS GXV3611IR_HD User Manual WELCOME.................................................................................................................................................... 7 SAFETY COMPLIANCES ............................................................................................................................ 8 FCC CAUTION ..........................................................................................................................................
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TABLE OF FIGURES GXV3611IR_HD USER MANUAL FIGURE 1: HOME PAGE OF GXV3611IR_HD ................................................................................................................ 20 FIGURE 2: WEB LANGUAGE SWITCH ............................................................................................................................. 21 FIGURE 3: SYSTEM SETTINGS PAGE ...............................................................................................................................
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WELCOME Thank you for purchasing Grandstream’s GXV3611IR_HD Day/Night Fixed Indoor Dome High Definition IP Camera, an innovative powerful infrared network camera. GXV3611IR_HD is a next generation fixed dome day/night HD network camera of outstanding performance and quality.
SAFETY COMPLIANCES These instructions are intended to assist users to safely operate the GVR3550, avoid dangerous situations or damage the device. Warning： May cause serious injury or death if any Caution： Equipment may be damged if any of the following caution messages are neglected. of the warnings below are neglected. Warning: Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with DC 12V according to the IEC60950-1 standard.
Compliance • Conformité • Conformidad FCC Notices This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Ce dispositif est conforme à la partie 15 des directives FCC.
WARRANTY If the GXV3611IR_HD was purchased from a reseller, please contact the company where the device was purchased for replacement, repair or refund. If the device was purchased directly from Grandstream, please contact our technical support team for a RMA (Return Materials Authorization) number before the product is returned. Grandstream reserves the right to remedy warranty policy without prior notification.
CONNECT YOUR GXV3611IR_HD Equipment Package Contents The GXV3611IR_HD package contains: GXV3611IR_HD IP Camera 12V DC Universal Power Adaptor 1 Drill Template Quick Installation Guide GPL License Grandstream Networks, Inc. GXV3611IR_HD User Manual Firmware Version 1.0.3.
Connecting the GXV3611IR_HD Using the Power Adapter as power supply Connect the RJ45 Ethernet cable to the NETWORK port of the GXV3611IR_HD Connect the other end of the RJ45 cable to your network (switch or router or PC) Connect the power supply to the DC 12V power jack on the back of the GXV3611IR_HD Using PoE as power supply Connect the RJ45 Ethernet cable to the NETWORK port of GXV3611IR_HD Connect the other end of the RJ45 cable to your PoE switch.
PRODUCT OVERVIEW GXV3611IR_HD Camera 1. 2. 3. 4. 5. Lens Light Sensor for IR-Cut Microphone Speaker IR LED Light Array Grandstream Networks, Inc. GXV3611IR_HD Lens (2.8mm) Light Sensor for mechanical IR-Cut switching Built-in Microphone Built-in Speaker Infrared Light Array GXV3611IR_HD User Manual Firmware Version 1.0.3.
1. 2. 3. 4. Microphone MicroSDHC Slot Reset Button Side Wiring Knockout Grandstream Networks, Inc. PIN Interface for Alarm_In and Alarm_Out MicroSDHC card slot (max. 32GB card, not provided) Factory Reset Button Side knockout opening for wiring GXV3611IR_HD User Manual Firmware Version 1.0.3.
GXV3611IR_HD Specifications Model Video Compression Image Sensor Resolution Image Sensor Sensitivity Focal Length Aperture IR Cut Filter Day & Night Mode Minimum Illumination Pan Tilt Sensitivity Supported Maximum Video Resolution and Frame Rate Video Bit Rate Audio Input Audio Output Alarm Input Alarm Output Integrated Microphone Integrated Speaker SIP/VoIP Support Privacy Mask Support Smart IR Support Time-Lapse Recording Micro SDHC Card Snapshots Audio Compression Embedded Analytics Pre-/post-alarm Reco
INSTALLATION GUIDE Minimum Recommended Computer System Requirement To install GXV3611IR_HD, you have to have a computer, PC recommend. The minimum recommended PC system requirement listed below: Windows XP, Windows Vista, Windows 7 and Windows 8 CPU: Intel Pentium 4 or higher, 2 GHz RAM: 1 GB (4 GB recommended for larger systems) Support for DirectX 8.0 and above. Configure the GXV3611IR_HD via Web Browser The GXV3611IR_HD has embedded Web server to respond to HTTP GET/POST requests.
Connect the Camera to network with DHCP server (Recommended) The GXV3611IR_HD by default enabled as DHCP client, it will automatically get IP address from the network with DHCP server running. User can know the IP address assigned to the camera from DHCP server log or using the Grandstream GS_Search tool. 1. Download the GS_Search tool from Grandstream website: http://www.grandstream.com/products/tools/surveillance/GS_Search.zip 2. Run the Grandstream GS_Search tool by double click the unzipped “GS_Search.
8. Enter the administrator user name and password to access the Web Configuration Interface, the default user name and password are both set to admin. 9. In step 6, browser will indicate that “This website wants to install the following add-on: GSViewerX.cab from Grandstream Networks Inc.” Please allow the installation. 10. The plug-in can be download here: http://www.grandstream.com/products/tools/surveillance/webcontrl_plugin.
8. Enter the administrator user name and password to access the Web Configuration Interface, the default user name and password are both set to admin. 9. In step 6, IE will indicate that “This website wants to install the following add-on: GSViewerX.cab from Grandstream Networks Inc.”, allow the installation. 10. Firefox, Chrome user need to download and install the plug-in to see the video, the plug-in is here: http://www.grandstream.com/products/tools/surveillance/webcontrl_plugin.
GXV3611IR_HD HOME WEB PAGE The Home Page of GXV3611IR_HD shown as Figure 1: Figure 1: Home Page of GXV3611IR_HD 1. 2. 3. 4. Control Console: ZOOM: FOCUS: PTZ SPEED/Default Button: “D” 5. 6. 7. 8. 9. BRIGHTNESS: CONTRAST: SATURATION: View Size: Configuration: 10. Language: 11. Play/Stop: 12. Capture (Snapshot): 13. Record: 14. Sound On/Off: 15. Talk: Grandstream Networks, Inc. PTZ Console controller for ePTZ function. Zoom in or Zoom out during ePTZ operation (Not Applicable).
16. Playback: 17. Local Configuration: 18. Motion Detection Alarm Indicator: Click to playback the recorded video file. Click to configure the file path of snapshot and recorded video files. Also adjust the video delay or smoothness. If motion detection alarm triggered, the indicator will flash in red (if configured). Click the indicator icon to turn off the alarm indication.
BASIC SETTINGS EXPLANATION System Settings Page This page allow user to configure the system settings of GXV3611IR_HD. Figure 3: System Settings Page Current System Time: Set the System Time: o Time Zone: o Self-Defined Time Zone: o Update via NTP Server: o Synchronize with Local Computer: Set the Time Manually: Keep Current D/T: o o Grandstream Networks, Inc. Display time current system is running at Configure the time system is running.
OSD Date Format: Device Name: Pull down to select date format displayed on video screen The name of device which will be shown in the result of “Search Tool” of GSurf_Pro VMS program. NOTE: (*) If select this option, a valid DNS server must be preconfigured under Basic Settings Networking button has to be clicked to save all the changes made to the device. Grandstream Networks, Inc. GXV3611IR_HD User Manual Firmware Version 1.0.3.
Video & Audio Setting Page This page allows user to configure the video and audio related settings. Figure 4-1: Video & Audio Settings Page Grandstream Networks, Inc. GXV3611IR_HD User Manual Firmware Version 1.0.3.
On Screen Display (OSD): Display time stamp and text on the video screen. o OSD Text: Inputted text (to identify the camera) shown on the screen. o OSD Position: Show the OSD in either top or bottom position on screen. o Display Time: When checked, time stamp will display on video screen o Display Text: When checked, inputted text will display on video screen. Audio Settings: .
Primary Stream Settings: o Preferred Video Codec: o Profile: o Resolution: o Bit Rate: o Maximum Frame Rate: o Bit Rate Control: o Image Quality: o I-frame Interval: MJPEG and H.264 supported, H.264 recommended. H.264 profile selection. Default is “Baseline.” The video resolution in pixels used in video of camera video bit rate used Maximum frame rate used.
CMOS Settings Page This page allows user to adjust the CMOS parameters: Figure 5: CMOS Settings Page Flip: Shutter Speed: Pull down to choose video flip, either vertically or horizontal or both. Camera Shutter Speed. There are 10 options, with Auto, 1/30, 1/60, 1/125, 1/250, 1/500, 1/1000, 1/2000, 1/5000 and 1/10000 IR CUT Setting: Manual or Automatic (IR Sensor controlled mechanical IR CUT) IR CUT Sensitivity: Sensitivity of IR CUT to be triggered; 5 levels total.
Networking Setting Page This page allows user to configure network related parameters: Figure 6: Networking Setting Page o o IP Address Configuration: Dynamically Associated via DHCP: Statically Configured as: DNS Configuration: HTTP: Camera IP address configuration Default setting, DHCP server assign IP to camera. Static IP address configuration DNS server IP. Must be configured if using static IP. Web access TCP port, default 80.
DDNS Settings Page This page allows user to configure dynamic DNS related parameters: Figure 7: DDNS Setting Page DDNS Active: Enable DDNS by check this field. DDNS ISP Type: Select the DDSN service provider from the pull-down menu list Self-Define DDNS Address: Input the self-defined DDNS address Site Name: DDNS site name DDNS Account: DDNS account name DDNS Password: DDNS password STUN Server: Stun server FQDN or IP.
SIP Setting Page This page allows user to configure SIP related parameters. GXV3611IR_HD can be configured as SIP endpoint to call out when alarm trigged, or allow permitted number to call in to check the audio/video if Grandstream IP videophone used. Grandstream Networks, Inc. GXV3611IR_HD User Manual Firmware Version 1.0.3.
Grandstream Networks, Inc. GXV3611IR_HD User Manual Firmware Version 1.0.3.
Figure 8-1: SIP Setting Page Registered: Unregistered on Reboot: Grandstream Networks, Inc. SIP registration status. Display “Online” in Green, “Offline” in Red. If checked and server support, reboot camera will unbind all registration in same SIP account. GXV3611IR_HD User Manual Firmware Version 1.0.3.
Account Name: SIP Server: Outbound Proxy: SIP User ID: Authenticate ID: Authenticate Password: STUN Server: Steam: Preferred Vocoder: Registration Expiration: Local SIP Port: Local RTP Port: SIP account name FQDN or IP of SIP server from VoIP service provider IP or FQDN of Outbound proxy server, helps penetrate NAT/Firewall SIP username, or telephone number from ITSP Authenticate ID used by SIP proxy Authenticate password used by SIP proxy STUN server used to resolve NAT if have Wh
Status Page This page shows the GXV3611IR_HD operation status: Figure 9: Status Page NOTE: IR CUT Status will display “Daytime” or “Night” depending on current IR CUT position When SIP account registered, the status will display “Online” in Green. When SIP account unregistered, the status will display “Offline” in Red, as below. Grandstream Networks, Inc. GXV3611IR_HD User Manual Firmware Version 1.0.3.
ADVANCED SETTINGS EXPLANATION User Management Page This page allows user to do user management: Figure 10: User Management Page Existing User Name: User Name: User Password: Confirm User Password: Privilege: Allow Anonymous Viewing: Grandstream Networks, Inc. Allow revise existing user or add new user The name of user need to be revised New password if revise password Re-enter the new password for verification Choose user privilege When checked, no security enhanced.
Maintenance Page This page allows user to maintain the camera: Figure 11: Maintenance Page Restart: Restore: When clicked, the camera will reboot or restart When clicked, the camera will be reset to factory default, wiping out all the configurations (except IP address) Upgrade via: Upgrade firmware via TFTP, HTTP or HTTPS Firmware Server Path: Server path holding the firmware Config Server Path: Server path holding the configuration file (auto provisioning) XML ConfigFile Password: Pass
SMTP Setting Page (Email Alarm) This page allows user to configure email client to send out email when alarm trigged: Figure 12: SMTP Setting Page Enable SMTP: SMTP Server: SMTP Server Port: From Email address: To E-Mail address: User Name: Password: SSL: Email Subject: Email Content: When checked, email client is enabled.
Click “Test” after configuration, if setting is correct, a test email will send out and “Test successful!” orange bar will display like below Grandstream Networks, Inc. GXV3611IR_HD User Manual Firmware Version 1.0.3.
FTP Settings Page (Upload Alarm) This page allows user to configure FTP parameters to upload the alarm or video recording: Figure 13: FTP Setting Page Enable FTP: FTP Server: FTP Server Port: User Name: Password: Path: When checked, built-in FTP client is enabled. IP or Domain name of FTP site or server TCP port for FTP server, default port number 21 FTP server User ID FTP server user password Path in the server where upload files are stored.
Alarm Server Settings Page (Upload Alarm to supported VMS or HTTP Server) This page allows user to configure alarm HTTP server to upload alarms: Figure 14: Alarm HTTP Server Setting Page Server Name: URL: User Name: Password: The name of HTTP server or VMS system URL of the Server User ID from that Server Password for that User ID NOTE: Grandstream provide HTTP API to help third party companies by using HTTP server or VMS to develop further solutions for their customers. http://www.
Motion Detection Configuration Page (Set Alarm) This page allows user to configure motion detection to trigger alarms: Figure 15-1: Motion Detection Configuration Page Enable Motion Detection: Show Motion Detection Regions: Grandstream Networks, Inc. When checked, motion Detection enabled. When checked, motion Detection region with number will be displayed as a white rectangle in the screen. When “Edit” clicked, the Rectangle will become Red, as shown in Figure 16-1.
Select a Region: Sensitivity: Grandstream Networks, Inc. Pull down to select and configure alarm region, altogether 16 alarm region available, from 0 to 15. Select configured alarm region number, input number for sensitivity to trigger alarm, 100 is the maximum sensible value. GXV3611IR_HD User Manual Firmware Version 1.0.3.
Alarm Action: Record Video From…..: Voice Alarm to SIP Phone: Upload to Alarm Center: Upload to Alarm HTTP Server: Record Video and Upload…: Email and FTP upload JPEG: Allow user to configure how long pre/post alarm trigger moment, the video to be captured by the camera. When checked and SIP proxy configured and IPCam registered, SIP alarm call will be made to pre-configured number.
Motion Detection Time Schedule: This page allows user to configure Motion Detection Operation Schedule: Figure 15-2: Motion Detection Schedule Configuration Page As shown in Figure 15-2, user can configure the Motion Detection Region with related Start and Stop time to control the motion detection operation. Grandstream Networks, Inc. GXV3611IR_HD User Manual Firmware Version 1.0.3.
Syslog Settings Page (Troubleshooting) This page allows user to enable the Syslog to help troubleshooting problems: Figure 16: Alarm Server Setting Page Syslog Server: Syslog server IP or Domain Name Syslog Level: Lever of syslog message sent to the syslog server: None, Debug, Info, Warning, Error. Grandstream Networks, Inc. GXV3611IR_HD User Manual Firmware Version 1.0.3.
Software Upgrade This page allows user to configure firmware upgrade: Software upgrade can be done via TFTP, HTTP or HTTPS. The corresponding configuration settings are in the ADVANCED SETTINGS configuration page. Figure 17: Firmware Upgrade and Provisioning NOTE: Grandstream recommends end-user use the Grandstream HTTP server: firmware.grandstream.com For large companies, we recommend to maintain their own TFTP/HTTP/HTTPS server for upgrade and provisioning procedures. Grandstream Networks, Inc.
Instructions for local firmware upgrade using TFTP server: 1. Unzip the file and put all of them under the root directory of the TFTP server. 2. Put the PC running the TFTP server and the device in the same LAN segment. 3. Please go to File -> Configure -> Security to change the TFTP server's default setting from "Receive Only" to "Transmit Only" for the firmware upgrade. 4. Start the TFTP server, in the phone’s web configuration page 5. Configure the Firmware Server Path with the IP address of the PC 6.
RESTORE FACTORY DEFAULT SETTING WARNING! Restoring the Factory Default Setting will DELETE all configuration information of the camera. Please BACKUP or PRINT out all the settings before approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting or cannot connect to your VoIP service provider.
IP SURVEILLANCE FAQ 1. What is the default IP address of the GXV3611IR_HD? The default IP configuration is DHCP. 2. Why can I not view the live video stream in Microsoft Internet Explorer? Please double check whether the Grandstream Plug-in/Active-X is installed correctly. Once you log into the GXV3611IR_HD web interface, Internet Explorer will indicate that this website wants to install to following add-on: GSViewer. cab‘ from Grandstream Networks, Inc. Please install this add-on when prompted by IE. 3.
6. Why does IE indicate to install Grandstream Video Viewer add-on after a firmware upgrade? The add-on was properly installed before the firmware upgrade process. New firmware will often upgrade the add-on as well. To watch the live video stream, you must install the newest version of the add-on. 7. How do you watch secondary video stream? Login to the home page of the GXV3611IR_HD web GUI, click Play to watch the video stream.
14. Why the IP address of the device NOT reset when clicking the “Restore” button? The GXV3611IR_HD could be installed in areas that are not easy to access. For example, it could be installed on the roof of a building or the ceiling of an office. This makes it difficult to reinstall the device, therefore the “Restore” function will not clear the IP address. 15.
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