User Manual HandyTone-386 Analog Telephone Adaptor For SW Release Version 1.0.2.5 Grandstream Networks, Inc. www.grandstream.
HandyTone-386 User Manual Grandstream Networks, Inc. Table of Contents 1 WELCOME..................................................................................................................................3 2 INSTALLATION.........................................................................................................................4 3 WHAT IS INCLUDED IN THE PACKAGE ............................................................................6 3.1 3.2 4 PRODUCT OVERVIEW ...............
HandyTone-386 User Manual 1 Grandstream Networks, Inc. Welcome Congratulations on becoming an owner of HandyTone-386. You made an excellent choice and we hope you enjoy all of its capabilities. Grandstream's HandyTone-386 is an all-in-one VoIP integrated access device that features superb audio quality, rich functionalities, high level of integration, compactness and ultra-affordability.
HandyTone-386 User Manual 2 Grandstream Networks, Inc. Installation HandyTone-386 Analog Telephone Adaptor is an all-in-one VoIP integrated device designed to be a total solution for networks providing VoIP services. The HandyTone-386 VoIP functionalities are available via regular analog telephones. The following photo illustrates the appearance of a HandyTone-386.
HandyTone-386 User Manual Grandstream Networks, Inc. HandyTone-386 has two FXS ports. The RJ11 jack next to the WAN is called FXS port 2 and the RJ11 jack on the corner is called FXS port 1. The RJ11 jack on the side on of the HandyTone-386 is a LINE port. Each FXS port can have a separate SIP account. This is a key feature of HandyTone-386. Both ports can make calls concurrently. Following are the steps to install a HandyTone-386: 1.
HandyTone-386 User Manual 3 Grandstream Networks, Inc. What is Included in the Package The HandyTone-386 package contains: 1) One HandyTone-386 2) One universal power adaptor 3) One Ethernet cable 3.1 Safety Compliances The HandyTone-386 is compliant with various safety standards including FCC/CE and C-tick. Its power adaptor is compliant with UL standard. The HandyTone-386 should only operate with the universal power adaptor provided in the package. 3.
HandyTone-386 User Manual 4 Grandstream Networks, Inc. Product Overview 4.1 Key Features • • • • • • • • • • • • • • Supports SIP 2.0(RFC 3261), TCP/UDP/IP, RTP/RTCP, HTTP, ICMP, ARP/RARP, DNS, DHCP (both client and server), NTP, PPPoE, STUN, TFTP, etc. Supports dual SIP accounts via dual FXS ports Powerful digital signal processing (DSP) to ensure superb audio quality; advanced adaptive jitter control and packet loss concealment technology Support various vocoders including G.711 (a-law and u-law), G.
HandyTone-386 User Manual Grandstream Networks, Inc. 4.2 Hardware Specification The table below lists the hardware specification of HandyTone-386. Model HandyTone-386 WAN interface FXS telephone port PSTN Port Button LED Universal Switching Power Adaptor 1xRJ45 10Base-T 2xFXS 1x PSTN pass-through or life line port 1 Green and red color Input: 100-240VAC 50-60 Hz Output: +5VDC, 1200mA, UL certified 70mm (W) 130mm (D) 27mm (H) 0.6lbs (0.
HandyTone-386 User Manual 5 Grandstream Networks, Inc. Basic Operations 5.1 Get Familiar with Voice Prompt HandyTone-386 has stored a voice prompt menu for quick browsing and simple configuration. Currently, the voice prompt menu and the LED button are designed for FXS port 1 only. To enter this voice prompt menu, simply press the button or “***” from the analog phone.
HandyTone-386 User Manual Grandstream Networks, Inc. 5.2 Make Phone Calls 5.2.1 Calling phone or extension numbers To make a phone or extension number call: a) Dial the number directly and wait for 4 seconds (default “No Key Entry Timeout”). Or b) Dial the number directly, and press # (assuming that “Use # as dial key” is selected in web configuration). Other functions available during the call are call-waiting/flash, call-transfer, and call-forward. 5.2.
HandyTone-386 User Manual Grandstream Networks, Inc. Examples: If the target IP address is 192.168.0.160, the dialing convention is Voice Prompt with option 47, then 192168000160 followed by pressing the “#” key if it is configured as a send key or wait 4 seconds. In this case, the default destination port 5060 is used if no port is specified. If the target IP address/port is 192.168.1.
HandyTone-386 User Manual Grandstream Networks, Inc. Note: When intended Transfer failed, if A hangs up, the HandyTone-386 will ring user A again to remind A that B is still on the call, by pressing FLASH or Hook again will restore the conversation between A and B. 5.2.5 3-way Conferencing Assuming that call party A and B are in conversation. A wants to bring C in a conference: 1. A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial tone. 2.
HandyTone-386 User Manual *91 *92 *93 Flash/Hook 5.3.2 Grandstream Networks, Inc. To use this feature, dial “*90” and get the dial tone. Then dial the forward number and “#” for a dial tone, then hang up. Cancel Busy Call Forward To cancel “Busy Call Forward”, dial “*91” and get the dial tone, then hang up Delayed Call Forward To use this feature, dial “*92” and get the dial tone. Then dial the forward number and “#” for a dial tone, then hang up.
HandyTone-386 User Manual 6 Grandstream Networks, Inc. Configuration Guide 6.1 Configuring HandyTone-386 WAN IP through Voice Prompt 6.1.1 DHCP Mode Follow section 5.1 with voice menu option 01 to enable HandyTone-386 to use DHCP. 6.1.2 STATIC IP Mode Follow section 5.1 with voice menu option 01 to enable HandyTone-386 to use STATIC IP mode, then use option 02, 03, 04 to set up HandyTone-386’s IP, Subnet Mask, Gateway respectively. 6.1.3 TFTP Server Address Follow section 5.
HandyTone-386 User Manual Grandstream Networks, Inc. Grandstream Device Configuration Password Login All Rights Reserved Grandstream Networks, Inc. 2005 The password is case sensitive and the factory default password for End User is “123”. After a correct password is entered in the login screen, the embedded Web server inside the HandyTone-386 will respond with the Configuration page which is explained in details below.
HandyTone-386 User Manual Grandstream Networks, Inc. End User Password This contains the password to access the Web Configuration Menu. This field is case sensitive. IP Address There are 2 modes under which the HandyTone ATA can operate: - If DHCP mode is enabled, then all the field values for the Static IP mode are not used (even though they are still saved in the Flash memory.) The HandyTone ATA will acquire its IP address from the first DHCP server it discovers from the LAN it is connected.
HandyTone-386 User Manual Grandstream Networks, Inc. MAC Address The device ID, in HEX format. This is a very important ID for ISP troubleshooting. WAN IP Address This field shows WAN port IP address. Product Model This field contains the product model info. Software Version Program: This is the main software release, its number is always used for firmware upgrade. Bootloader: This is normally not changed. HTML: This is the web user interface, normally not changed.
HandyTone-386 User Manual Grandstream Networks, Inc. STATUS BASIC SETTINGS ADVANCED SETTINGS Admin Password: (purposely not displayed for security protection) FXS Port 1: SIP Server: sip.mycompany.com (e.g., sip.mycompany.com, or IP address) Outbound Proxy: (e.g., proxy.myprovider.
HandyTone-386 User Manual Send DTMF: DTMF Payload Type: Grandstream Networks, Inc. in-audio current setting is " PCMU" current setting is " PCMA" choice 2: current setting is " G723" choice 3: current setting is " G729" choice 4: current setting is " G726-32" choice 5: current setting is " iLBC" choice 6: 2 G723 rate: (up to 10/20/32/64 for G711/G726/G723/other codecs respectively) 6.
HandyTone-386 User Manual Grandstream Networks, Inc. stun.mycompany.com Yes, STUN server is: keep-alive interval: 20 (in seconds, default 20 seconds) Use NAT IP Proxy-Require: TFTP Upgrade Server: SUBSCRIBE for MWI: (URI or IP:port) (if specified, this IP address is used in SIP/SDP message) (if specified, the content will appear in Proxy-Require header) 192 . 168 . 1 .
HandyTone-386 User Manual Grandstream Networks, Inc. SIP User ID SIP service subscriber’s User ID Authenticate ID SIP service subscriber’s Authenticate ID.
HandyTone-386 User Manual Grandstream Networks, Inc. Voice Frames per TX This field contains the number of voice frames to be transmitted in a single packet. When setting this value, the user should be aware of the requested packet time (used in SDP message) as a result of configuring this parameter. This parameter is associated with the first vocoder in the above vocoder Preference List or the actual used payload type negotiated between the 2 conversation parties at run time. e.g.
HandyTone-386 User Manual Grandstream Networks, Inc. User ID is Phone Number If the HandyTone ATA has an assigned PSTN telephone number, this field should be set to “Yes”. Otherwise, set it to “No”. If “Yes” is set, a “user=phone” parameter will be attached to the “From” header in SIP request Early Dial Default is No. Use only if proxy supports 484 response Dial Plan Prefix Sets the prefix added to each dialed number No Key Entry Timeout Default is 4 seconds.
HandyTone-386 User Manual Grandstream Networks, Inc. Subscribe for MWI: Default is No. When set to “Yes” a SUBSCRIBE for Message Waiting Indication will be sent periodically. Offhook Auto-Dial This parameter allows users to configure a User ID or extension number to be automatically dialed upon offhook. Please note that only the user part of a SIP address needs to be entered here. The HandyTone ATA will automatically append the “@” and the host portion of the corresponding SIP address.
HandyTone-386 User Manual Syslog Level Grandstream Networks, Inc. Select the ATA to report the log level. Default is NONE. The level is one of DEBUG, INFO, WARNING or ERROR.
HandyTone-386 User Manual Grandstream Networks, Inc. Grandstream Device Configuration STATUS BASIC SETTINGS ADVANCED SETTINGS Your configuration changes have been saved. They will take effect on next reboot. All Rights Reserved Grandstream Networks, Inc. 2004 Users are recommended to power cycle the HandyTone-386 after seeing the above message. 6.2.
HandyTone-386 User Manual Grandstream Networks, Inc. “000b82xxxxxx” is the MAC address of the HandyTone ATA. For more information regarding configuration file format, please refer to the related Grandstream documentation. The configuration file can be downloaded via TFTP or HTTP from the central server.
HandyTone-386 User Manual 7 Grandstream Networks, Inc. Software Upgrade 7.1 Upgrade through HTTP (pending) To upgrade software, HandyTone-386 can be configured with an HTTP server where the new code image file is located. For example, following URL in the HTTP Upgrade Server: http://firmware.mycompany.com:6688/Grandstream/1.0.0.4 Where firmware.mycompany.com is the FQDN of the HTTP server, “:6688” is the TCP port the HTTP server listening to, “/Grandstream/1.0.0.
HandyTone-386 User Manual Grandstream Networks, Inc. NAT-friendly TFTP server on the public Internet for firmware upgrade. Please check the Service section of Grandstream’s Web site to obtain this TFTP server’s IP address. NOTES: • When HandyTone ATA boot up, it will send TFTP or HTTP request to download configuration files, there are two configuration files, one is “cfg.txt” and the other is “cfg000b82xxxxxx”, where “000b82xxxxxx” is the MAC address of the HandyTone ATA.
HandyTone-386 User Manual 8 Warning: Grandstream Networks, Inc. Restore Factory Default Setting Restore the Factory Default Setting will delete all configuration information of the device. Please disconnect network cable and power cycle the unit before trying to reset the unit to factory default. The steps are as follows: A. Find the MAC address of the device. It is a 12 digits number located on the bottom of the unit. B. Encode the MAC address.
