Grandstream Networks, Inc. HandyTone-502 Dual FXS Port Analog Telephone Adaptor HT–502 User Manual Firmware Version 1.0.0.29 www.grandstream.com support@grandstream.
TABLE OF CONTENTS HT–502 User Manual WELCOME.................................................................................................................................................... 4 Safety Compliances ...................................................................................................................4 Warranty....................................................................................................................................4 CONFIGURE YOUR HT–502 ................
TABLE OF FIGURES HT–502 User Manual FIGURE 1: CONNECTING THE HT–502 ............................................................................................................. 5 FIGURE 2: CONFIGURING THE HT–502 ............................................................................................................ 6 FIGURE 3: LOG-IN WEB CONFIGURATION PAGE OF THE HT–502 .................................................................... 16 FIGURE 4: SCREENSHOT OF ADVANCED CONFIGURATION PAGE ..........
WELCOME Thank you for purchasing Grandstream’s HT–502, the affordable, feature rich Analog Telephone Adaptor. Grandstream HandyTone-502 is a new addition to the popular HandyTone ATA product family.
CONFIGURE YOUR HT–502 Configuring your HT–502 and connecting the unit to the VoIP network is very simple. The HT–502 is easy to configure using the embedded GUI pages and the following five (5) steps outlined below. Before you begin, please verify the contents of the HT–502 package. Download examples of the GUI Interfaces from: http://www.grandstream.com/user_manuals/GUI/GUI_HT502.rar. EQUIPMENT PACKAGING Unpack and check all accessories.
TABLE 2: DEFINITIONS OF THE HT-502 LEDS Indicates Power. Remains ON when Power is connected and turned ON. Indicates LAN (or WAN) port activity. Indicates PC (or LAN) port activity. Indicate status of the respective FXS Ports-PHONE1 / PHONE2 on the back panel Busy - ON (Solid Green) Available - OFF NOTE: All LEDs display green when ON. Power LED WAN LED LAN LED PHONE1 / PHONE2 LED CONFIGURE YOUR ATA The HT–502 is easy to configure using the embedded GUI pages and the following five (5) steps.
PRODUCT OVERVIEW The new HT–502 has a new sleek compact design and offers superb audio quality, rich feature functionality, security protection, and is easy to configure.
TABLE3: HT–502 TECHNICAL SPECIFICATIONS HT–502 Analog Telephone Adaptor Telephone Interfaces Network Interface LED Indicators Reset Button Voice over Packet Capabilities Voice Compression DHCP Server/Client Fax over IP QoS IP Transport DTMF Method IP Signaling Provisioning Control Management Power Environmental Dimensions (H x W x D) Short and long haul Call Handling Features Caller ID Polarity Reversal / Wink EMC Safety Grandstream Networks, Inc.
TABLE 4: HT – 502 HARDWARE SPECIFICATIONS LAN Interface 2 x RJ45 10/100Mbps (integrated router) LED 5 LEDs (GREEN) Universal Switching Input: 100-240V AC, 50/60Hz, 0.5A Max Power Adaptor UL certified Output: 12V DC, 1.25A Dimension Weight Temperature 32~104°F / 0~40°C Humidity 10% - 90% (non-condensing) Compliance FCC, CE BASIC OPERATIONS BECOME FAMILIAR WITH VOICE PROMPT HT–502 stores a voice prompt menu (Interactive Voice Response or IVR) for quick browsing and simple configuration.
12 “MAC Address” WAN Port Web Access Announces the Mac address of the unit. 13 Firmware Server IP Address Announces current Firmware Server IP address. Enter 12 digit new IP address. 14 Configuration Server IP Address Announces current Config Server Path IP address. Enter 12 digit new IP address. 15 Upgrade Protocol Upgrade protocol for firmware and configuration update. Press “9” to toggle between TFTP / HTTP 16 Firmware Version Firmware version information.
Elements necessary to completing a Direct IP Call: 1. Both HT–502 and other VoIP Device, have public IP addresses, or 2. Both HT–502 and other VoIP Device are on the same LAN using private IP addresses, or 3. Both HT–502 and other VoIP Device can be connected through a router using public or private IP addresses (with necessary port forwarding or DMZ). To make a direct IP call 1. Pick up the analog phone then access the voice menu prompt by dial “***” 2. Dial “47” to access the direct IP call menu 3.
Caller A can place a call on hold and wait for one of three situations: 1. A quick confirmation tone (similar to call waiting tone) followed by a dial tone. This indicates the transfer is successful (transferee has received a 200 OK from transfer target). At this point, Caller A can either hang up or make another call. 2. A quick busy tone followed by a restored call (on supported platforms only). This means the transferee has received a 4xx response for the INVITE and we will try to recover the call.
CALL FEATURES The HT–502 supports all the traditional and advanced telephony features. TABLE 6: HT–502 CALL FEATURE DEFINITIONS Key *30 *31 *50 *51 *67 *70 *71 *72 *73 *82 *87 *90 *91 Call Features Block Caller ID (for all subsequent calls) Send Caller ID (for all subsequent calls) Disable Call Waiting (for all subsequent calls) Enable Call Waiting (for all subsequent calls) Block Caller ID (per call) Disable Call Waiting (per call) Enable Call Waiting (per call) Unconditional Call Forward.
CONFIGURATION GUIDE CONFIGURING HT–502 THROUGH VOICE PROMPT DHCP MODE: Select voice menu option 01 to enable HT–502 to use DHCP. STATIC IP MODE: Select voice menu option 01 to enable HT–502 to use STATIC IP mode, then use option 02, 03, 04, 05 to set up IP address, Subnet Mask, Gateway and DNS server respectively. FIRMWARE SERVER IP ADDRESS: Select voice menu option 13 to configure the IP address of the firmware server.
CONFIGURING HT–502 WITH WEB BROWSER HT–502 has an embedded Web server that will respond to HTTP GET/POST requests. It also has embedded HTML pages that allow users to configure the HT–502 through a Web browser such as Microsoft’s IE and AOL’s Netscape. ACCESS THE WEB CONFIGURATION MENU The HT–502 HTML configuration menu can be accessed via LAN or WAN port: From the LAN port: 1. 2. 3. 4. 5. Directly connect a computer to the LAN port.
END USER CONFIGURATION Once the HTTP request is entered and sent from a Web browser, the user will see a log-in screen. There are two default passwords for the login page: User Level: End User Level Administrator Level Password: 123 admin Web pages allowed: Only Status and Basic Settings Browse all pages Only an administrator can access the “ADVANCED SETTING” configuration page.
TABLE 7: HT–502 BASIC CONFIGURATION SETTINGS DEFINITIONS End User Password Password to access the Web Configuration Menu. This field is case sensitive with a maximum length of 25 characters. Web Port By default, HTTP uses port 80. This field is for customizable web port. Telnet Server Default is set to YES. IP Address There are two modes to operate the HT–502: DHCP mode: all the field values for the Static IP mode are not used (even though they are still saved in the Flash memory.
In addition to the Basic Settings configuration page, end users also have access to the Device Status page. TABLE 8: HT–502 DEVICE STATUS PAGE DEFINITIONS MAC Address The device ID in HEX format. This is needed for ISP troubleshooting. WAN IP Address Shows LAN IP address of HT–502. Product Model Contains the product model info. Software Version Program: This is the main software release. Boot and Loader are seldom changed. System Up Time Shows system up time since the last reboot.
TABLE 9: HT–502 ADVANCED CONFIGURATION PAGE DEFINITIONS Admin Password This contains the password to access the Advanced Web Configuration page. This field is case sensitive. Layer 3 QoS This field defines the layer 3 QoS parameter which can be the value used for IP Precedence or Diff-Serv or MPLS. Default value is 48. Layer 2 QoS Value used for layer 2 VLAN tag. Default setting is blank. STUN Server IP address or Domain name of the STUN server.
Firmware Key Used for firmware encryption. Should be 32 digit in Hexadecimal Representation. End user should keep it blank. Authenticate Conf File If set to Yes, config file is authenticated before acceptance. This protects the configuration from an unauthorized change. Firmware Key Used for firmware encryption. Should be 32 digit in Hexadecimal Representation. End user should keep it blank. Lock Keypad Update If set to “Yes”, the configuration update via keypad is disabled.
TABLE 10: HT–502 INDIVIDUAL ACCOUNT SETTINGS DEFINITIONS Profile Active When set to Yes the FXS port is activated. SIP Server SIP Server’s IP address or Domain name provided by VoIP service provider. Outbound Proxy IP address or Domain name of Outbound Proxy, or Media Gateway, or Session Border Controller. Used by HT–502 for firewall or NAT penetration in different network environments. If symmetric NAT is detected, STUN will not work and ONLY outbound proxy can correct the problem.
It is the base RTP port for channel 0. When configured, channel 0 uses this port _value for RTP and the port_value+1 for its RTCP; channel 1 uses port_value+2 for RTP and port_value+3 for its RTCP. The default value for FXS port 1 is 5004. The default value for FXS port 2 is 5012. Use Random Port This parameter forces the random generation of both the local SIP and RTP ports when set to Yes. This is usually necessary when multiple HT– 502 are behind the same NAT.
Use # as Dial Key Subscribe for MWI Send Anonymous Special Feature Preferred Vocoder G723 Rate iLBC Frame Size iLBC Payload type G726-16 Payload type G726 - 24 Payload type G726 - 32 Payload type G726 - 40 Payload type G729E payload type VAD Fax Mode Jitter Buffer Type Jitter Buffer Length SLIC Setting Caller ID Scheme Polarity Reversal Hook Flash Timing Allows users to configure the “#” key as the “Send” (or “Dial”) key. If set to “Yes”, “#” will send the number.
SAVING THE CONFIGURATION CHANGES Click the “Update” button in the Configuration page to save the changes to the HT–502 configuration. The following screen confirms that the changes are saved. Reboot or power cycle the HT–502 to enable the changes. FIGURE 5: SCREENSHOT OF SAVE CONFIGURATION PAGE REBOOTING THE HT–502 FROM REMOTE The HT–502 can be remotely reboot by clicking the “Reboot” button at the bottom of the configuration page. When finished, re-login to the HT–502 after waiting about 30 seconds.
SOFTWARE CONFIGURATION Software upgrades are completed via TFTP or HTTP. The corresponding configuration settings are in the ADVANCED SETTINGS configuration page. FIRMWARE UPGRADE THROUGH TFTP/HTTP Our latest official release can be downloaded from: http://www.grandstream.com/y-firmware.htm. To upgrade your unit firmware, follow these steps: 1. Under Advanced Settings webpage, enter your TFTP or HTTP Server IP address (or FQDN) next to the “Firmware Upgrade: Upgrade Server” field. 2.
NO LOCAL TFTP SERVER For users who do not have a local TFTP server, Grandstream provides a NAT-friendly TFTP server on the public Internet for users to download the latest firmware upgrade automatically. Please check the Services section of Grandstream’s Web site to obtain this TFTP server IP address. Alternatively, user can download and install a free TFTP or HTTP server in his LAN for a firmware upgrade. A free Windows version TFTP server can be downloaded from: http://support.solarwinds.
RESTORE FACTORY DEFAULT SETTING WARNING! Restoring the Factory Default Setting will DELETE all configuration information of the phone. Please BACKUP or PRINT out all the settings before you approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting and cannot connect to your VoIP service provider. FACTORY RESET There are three (3) methods for resetting your unit: Reset Button Reset default factory settings following these four (4) steps: 1.
GLOSSARY OF TERMS ADSL Asymmetric Digital Subscriber Line: Modems attached to twisted pair copper wiring that transmit from 1.5 Mbps to 9 Mbps downstream (to the subscriber) and from 16 kbps to 800 kbps upstream, depending on line distance. AGC Automatic Gain Control is an electronic system found in many types of devices. Its purpose is to control the gain of a system in order to maintain some measure of performance over a changing range of real world conditions.
FQDN Fully Qualified Domain Name. A FQDN consists of a host and domain name, including top-level domain. For example, www.grandstream.com is a fully qualified domain name. www is the host, Grandstream is the second-level domain, and and.com is the top level domain. FXS Foreign eXchange Office. An FXS device can be an analog phone, answering machine, fax, or anything that handles a call from the telephone company like AT&T. They should also operate the same way when connected to an FXS interface.
MTU A Maximum Transmission Unit (MTU) is the largest size packet or frame, specified in octets (eightbit bytes), that can be sent in a packet- or frame-based network such as the Internet. The maximum for Ethernet is 1500 byte. NAT Network Address Translation NTP Network Time Protocol, a protocol to exchange and synchronize time over networks The port used is UDP 123 Grandstream products using NTP to get time from Internet OBP/SBC Outbound Proxy or another name Session Border Controller.
UDP User Datagram Protocol (UDP) is one of the core protocols of the Internet protocol suite. Using UDP, programs on networked computers can send short messages known as datagrams to one another. UDP does not provide the reliability and ordering guarantees that TCP does; datagrams may arrive out of order or go missing without notice. However, as a result, UDP is faster and more efficient for many lightweight or time-sensitive purposes.