Grandstream Networks, Inc.
COPYRIGHT ©2016 Grandstream Networks, Inc. http://www.grandstream.com All rights reserved. Information in this document is subject to change without notice. Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. The latest electronic version of this user manual is available for download here: http://www.grandstream.
GNU GPL INFORMATION The firmware for the HT812/HT814 contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream web site from: http://www.grandstream.com/sites/default/files/Resources/gpl_HT81x/HT81x.tar.
Table of Content DOCUMENT PURPOSE ................................................................................................. 6 CHANGE LOG ................................................................................................................ 7 Firmware Version 1.0.0.2 ....................................................................................................................... 7 GUI INTERFACE EXAMPLES .................................................................................
Blind Transfer ................................................................................................................................ 28 Attended Transfer ......................................................................................................................... 29 3-Way conferencing ............................................................................................................................. 29 Call Return ..............................................................
Table of Tables Table 1: HT812/HT814 Features in a Glance ............................................................................................. 10 Table 2: HT812/HT814 Technical Specifications ......................................................................................... 11 Table 3: Definition of the HT812/HT814 Connectors .................................................................................. 14 Table 4: HT812/HT814 LEDs Pattern Description ....................................
DOCUMENT PURPOSE This document describes the basic concept and tasks necessary to use and configure your HT812/HT814. And it covers the topic of connecting and configuring the HT812/HT814, making basic operations and the call features. Please visit http://www.grandstream.com/support to download the latest “HT812/HT814 Administration Guide ” to have more visibility about the configurable settings of your handy tones.
CHANGE LOG This section documents significant changes from previous versions of administration guide for HT812/HT814. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.0.2 This is the initial version for HT812/HT814.
GUI INTERFACE EXAMPLES http://www.grandstream.com/sites/default/files/Resources/HT81x/HT81x_web_gui.zip 1. Screenshot of Login Page 2. Screenshots of Status Page 3. Screenshots of Basic Settings Page 4. Screenshots of Advanced Settings Page 5. Screenshots of Profile Page 6.
WELCOME The HT812/HT814 analog telephone adapter provides transparent connectivity for analog phones and faxes to the world of internet voice. Connecting to any analog phone, fax or PBX, the HT812 and the HT814 are an effective and flexible solution for accessing internet-based telephone services and corporate intranet systems across established LAN and internet connections. The Grandstream handy tones HT812/ HT814 are a new addition to the popular handy tone ATA product family.
PRODUCT OVERVIEW The HT812 and the HT814 are 2, 4 ports analog telephone adapters (ATA) that allows users to create a high-quality and manageable IP telephony solution for residential and office environments. Their ultracompact size, voice quality, advanced VoIP functionality, security protection and auto provisioning options enables users to take advantage of VoIP on analog phones and enables service providers to offer high quality IP service.
Table 2: HT812/HT814 Technical Specifications Interfaces Telephone Interfaces Two (2) RJ11 FXS ports for HT812. Four (4) RJ11 FXS sports for HT814. Network Interface Two (2) 10/100/1000 Mbps Ethernet port (RJ45). LED Indicators POWER, LAN, WAN, PHONE1, PHONE2 for HT812. POWER, LAN, WAN, PHONE1, PHONE2, PHONE3, HT814 for HT814. Factory Reset Button Yes.
Storage: 14o – 140oF or -10º – 60ºC Humidity: 10 – 90% Non-condensing Dimensions and Weight 28.
GETTING STARTED This chapter provides basic installation instructions including the list of the packaging contents and also information for obtaining the best performance with the HT812/HT814.
HT812/HT814 Ports Description The following figure describes the different ports on the back panel of the HT812/HT814. Figure 3: HT812 Back Panel Figure 4: HT814 Back Panel Table 3: Definition of the HT812/HT814 Connectors Phone 1 & 2 (HT812) Phone 1,2,3 & 4 (HT814) WAN Connects the analog phones / fax machines to the phone adapter using an RJ11 telephone cable. Connects the phone adapter to your router or gateway using an Ethernet RJ45 network cable.
Figure 5: Connecting the HT812/HT814 HT812/HT814 LEDs Pattern There are four (4) LED types that help you manage the status of your Handy Tone 812.
LAN LED The LAN LED lights up when the HT812/HT814 are connected to your network through the LAN port and it flashes when there is data being sent or received.
CONFIGURATION GUIDE The HT812/HT814 can be configured via one of two ways: The IVR voice prompt menu. The Web GUI embedded on the HT812/HT814 using PC's web browser. Obtain the HT812/HT814 IP address via the connected analogue phone. HT812/HT814 are by default configured to obtain the IP address from DHCP server where the unit is located.
05 “DNS Server “ + IP address Same as menu 02 07 Preferred Vocoder Press “9” to move to the next selection in the list: PCMU / PCMA iLBC G-726 G-723 G-729 10 “MAC Address” Announces the Mac address of the unit. 13 Firmware Server IP Address Announces current Firmware Server IP address. Enter 12 digit new IP address. 14 15 Configuration Server IP Announces current Config Server Path IP address. Address Enter 12 digit new IP address.
Key entry cannot be deleted but the phone may prompt error once it is detected. Configuration via Web Browser The HT812/HT814 embedded Web server responds to HTTP GET/POST requests. Embedded HTML pages allow a user to configure the HT812/HT814 through a web browser such as Google Chrome, Mozilla Firefox and Microsoft’s IE. Accessing the Web UI 1. Connect the computer to the same network as your HT812/HT814. 2. Make sure that your HT812/HT814 are booted up. 3.
Changing Admin Level Password 1. Access your HT812/HT814 web UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin). 3. Press Login to access your settings. 4. Go to Advanced Settings > Admin Password. 5. Enter the new admin password. 6. Press Apply at the bottom of the page to save your new settings. Figure 7: Admin Level Password Changing User Level Password 1. Access your HT812/HT814 web UI by entering its IP address in your favorite browser. 2.
Figure 9: Web HTTP Port NAT Settings If you plan to keep the Handy Tone within a private network behind a firewall, we recommend using STUN Server. The following three settings are useful in the STUN Server scenario: 1. STUN Server (under advanced settings webpage) Enter a STUN server IP (or FQDN) that you may have, or look up a free public STUN Server on the internet and enter it on this field. If using Public IP, keep this field blank. 2.
Configuring The HT812/HT814 Through Voice Prompts As mentioned previously, The HT812/HT814 has a built-in voice prompt menu for simple device configuration. Please refer to “Understanding HT812/HT814 Interactive Voice Prompt Response Menu” for more information about IVR and how to access its menu. DHCP MODE Select voice menu option 01 to allow the HT812/HT814 to use DHCP.
6. After configuring the SIP server and activating the profiles, you should access to FXS Ports page to register your accounts. In FXS Ports tab, set the following: a. SIP User ID: User account information, provided by VoIP service provider (ITSP). Usually in the form of digit similar to phone number or actually a phone number. b. Authenticate ID: SIP service subscriber’s Authenticate ID used for authentication. Can be identical to or different from SIP User ID. c.
Figure 12: Accounts Status Rebooting HT812/HT814 from Remote Press the “Reboot” button at the bottom of the configuration menu to reboot the ATA remotely. The web browser will then display a message window to confirm that reboot is underway. Wait 30 seconds to log in again.
CALL FEATURES The HT812/HT814 support all the traditional and advanced telephony features. Table 6: HT812/HT814 Call Features Key Call features Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 *02 (G729), *0272616 (G726-r16), *0272624 (G724-r24), *0272632 (G726-r32), *0272640 (G726-r40), *027201 (iLBC) *03 Disable LEC (per call) Dial “*03” +” number”. No dial tone is played in the middle.
*90 *91 *92 *93 Busy Call Forward: Dial “*90” and then the forwarding number followed by “#”. Wait for dial tone then hang up. Cancel Busy Call Forward. To cancel “Busy Call Forward”, dial “*91”, wait for dial tone, then hang up. Delayed Call Forward. Dial “*92” and then the forwarding number followed by “#”. Wait for dial tone then hang up. Cancel Delayed Call Forward.
CALL OPERATIONS Placing a phone call To make the outgoing calls using your HT812/HT814 1. Pick up the handset of the connected phone. 2. Dial the number directly and wait for 4 seconds (Default “No Key Entry Timeout”); or 3. Dial the number directly and press # (Use # as dial key” must be configured in web configuration). Examples: 1. Dial an extension directly on the same proxy, (e.g. 1008), and then press the # or wait for 4 seconds. 2. Dial an outside number (e.g.
Examples of Direct IP Calls: a) If the target IP address is 192.168.0.160, the dialing convention is *47 or Voice Prompt with option 47, then 192*168*0*160, followed by pressing the “#” key if it is configured as a send key or wait 4 seconds. In this case, the default destination port 5060 is used if no port is specified b) If the target IP address/port is 192.168.1.
Attended Transfer Assume that the call is established between phone A and B are in conversation. The phone A wants to attend transfer phone B to phone C: 1. On the phone A presses FLASH to hear the dial tone. 2. Phone A dials the phone C’s number followed by # (or wait for 4 seconds). 3. If phone C answers the call, phones A and C are in conversation. Then A can hang up to complete transfer. 4. If phone C does not answer the call, phone A can press “flash” to resume call with phone B.
UPGRADING AND PROVISIONING The HT812/HT814 can be upgraded via TFTP/HTTP/HTTPS by configuring the URL/IP Address for the TFTP/HTTP/HTTPS server and selecting a download method. Configure a valid URL for TFTP or HTTP/HTTPS; the server name can be FQDN or IP address. Examples of valid URLs: firmware.grandstream.com fw.ipvideotalk.com/gs Firmware Upgrade procedure Please follow below steps in order to upgrade the firmware version of your HT812/HT814: 1.
Upgrading via Local Directory: 1. Download the firmware file from Grandstream web site 2. Unzip it and copy the file in to a folder in your PC 3. From the HT812/HT814 web interface (Advanced Settings page) you can browse your hard drive and select the folder you previously saved the file (HT812/HT814fw.bin) 4. Click “Upload Firmware” and wait few minutes until the new program is loaded. Note: Always check the status page to see that the program version has changed.
In addition, when the field “Check New Firmware only when F/W pre/suffix changes” is set to “Yes”, the device will only issue firmware upgrade request if there are changes in the firmware Prefix or Postfix. Managing Firmware and Configuration File Download When “Automatic Upgrade” is set “Yes, every” the auto check will be done in the minute specified in this field.
RESTORE FACTORY DEFAULT SETTINGS Warning: Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider.
C: 2222 D: 33 (press the “3” key twice, “D” will show on the LCD) E: 333 F: 3333 For example: if the MAC address is 000b8200e395, it should be keyed in as “0002228200333395” Reset from Web Interface (Reset Type) 1. Access your HT812/HT814 UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin). 3. Press Login to access your settings. 4. Go to Basic Settings > Reset Type 5. Press Reset button (after selecting the reset type).
EXPERIENCING HT812/HT814 Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions. If you have purchased our products through a Grandstream Certified Partner or Reseller, please contact them directly for immediate support.
FCC Caution: This device complies with part15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
