Grandstream Networks, Inc. Analog IP Gateway GXW-410x 4 or 8 FXO Ports w/Video Surveillance GXW-410x User’s Manual Firmware Version 1.0.0.53 www.grandstream.com support@grandstream.
TABLE OF CONTENTS GXW-410X USER MANUAL WELCOME.................................................................................................................................................... 4 PACKAGING ................................................................................................................................................ 5 SAFETY COMPLIANCES .................................................................................................................................
TABLE OF FIGURES GXW-410X USER MANUAL FIGURE 1: DIAGRAM OF GXW-410X BACK PANEL ............................................................................................ 6 FIGURE 2: DIAGRAM OF GXW-410X DISPLAY PANEL ........................................................................................ 7 FIGURE 3: FUNCTIONAL DIAGRAM OF IP-PBX & GXW-410X ............................................................................ 8 FIGURE 4: SCREEN-SHOT OF GXW-410X LOG-IN SCREEN...........................
WELCOME Thank you for purchasing the Grandstream GXW–410x IP Analog FXO Gateway. The GXW–410x is a cost effective, easy to use and easy to configure IP communications solution for any business. The GXW–410x supports popular voice codecs and is designed for full SIP compatibility and interoperability with 3rd party SIP providers, thus enabling you to fully leverage the benefits of VoIP technology, integrate a traditional phone system into a VoIP network, and efficiently manage communication costs.
PACKAGING Unpack and check all accessories. Equipment included in the package: 1) One GXW-410x Unit 2) One universal power adaptor 3) One Ethernet cable SAFETY COMPLIANCES The GXW-410x is compliant with various safety standards including FCC/CE. Its power adaptor is compliant with UL standard. Warning: use only the power adapter included in the GXW-410x package. Using an alternative power adapter may permanently damage the unit. WARRANTY Grandstream has a reseller agreement with our reseller customer.
CONNECTING THE GXW-410X FIGURE 1: DIAGRAM OF GXW-410X BACK PANEL GXW-410x Power Supply LAN/WAN RJ-45 Ethernet Ports On/Off Switch VIDEO IN Jack FXO Ports TABLE 1: DEFINITIONS OF THE GXW CONNECTORS LAN (or PC) Connect your PC to this port. It will then be assigned an IP address from your Router/DHCP Server. The GXW-410x acts as a switch only. WAN (or LAN) Connect to the internal LAN network or Public Internet.
FIGURE 2: DIAGRAM OF GXW-410X DISPLAY PANEL GXW- 410x Display FXO port TABLE 2: DEFINITIONS OF THE GXW DISPLAY PANEL Indicates Power. Remains ON when Power is connected and unit is turned ON. Remains ON after boot-up. Ready LED Indicates LAN (or WAN) port activity LAN LED Indicates PC (or LAN) port activity PC LED Remains solid green on boot-up. If Video IN terminal is connected, Video LED indicates video activity.
APPLICATION DESCRIPTION A. IP PBX / SIP Server with GXW410x A SIP proxy server such as Asterisk or a SIP registrar server can be deployed with the GXW-410x series. In this environment, the SIP server handles SIP registration and call control and the GXW-410x processes media conversion between IP and PSTN calls. There are 2 ways to configure GXW410x when using with a SIP Server:1. With SIP accounts configured on Channels page.
versa. All you need to make sure is that the 2 gateways are able to locate each other (they should be on the same LAN or on Public IPs). GXW–400X & GXW–410X SCENARIO/TOLL- FREE CALLING BETWEEN LOCATIONS Branch A - Boston, MA 4 employees Analog Phones FX0 Internet Cloud PSTN Cloud GXW-400x GXW-410x Branch B – Denver, CO 4 employees In this diagram, configure the SIP Server field to be the IP Address of the other gateway (i.e.
For more information regarding this setup, email Grandstream technical support at support@grandstream.com FEATURES GXW–410x is a next generation IP voice and video gateway that features full interoperability with leading IP-PBXs, SoftSwitches and SIP platforms. The Gateway series offers superb voice and video quality, traditional telephony functionality, simple configuration, feature rich functionality and an additional video port that enables the gateway to act like a video surveillance gateway.
TABLE 3: GXW-410X SOFTWARE FEATURES GXW– 410x FX0 Analog Gateway Series IP settings GXW-4104: 4 ports; 4 SIP accounts w/ choice of 3 SIP Server profiles GXW-4108: 8 ports; 8 SIP accounts w/ choice of 3 SIP Server profiles Round-robin port scheduling to ensure available lines to access PSTN networks Telephone Interface FXO, RJ11 Network Interface Two (2) 10/100 Mbps, RJ45 LED Indicators Power, Video, and Line LEDs On/Off Switch Yes Voice over Packet Capabilities G.
CONFIGURATION GUIDE CONFIGURATION WITH WEB BROWSER The GXW-410x has an embedded Web server that will respond to HTTP GET/POST requests. It also has embedded HTML pages that allow a user to configure the IP phone through any common web browser. Examples of GUI interfaces can be downloaded @ http://www.grandstream.com/user_manuals/GUI/GUI_GXW-410x. ACCESSING THE WEB CONFIGURATION MENU 1. Connect the Power to the GXW-410x unit. 2. Connect an Ethernet cable between the WAN port on GXW-410x to your PC. 3.
END USER CONFIGURATION Once this HTTP request is entered and sent from a Web browser, the GXW-410x will respond with a login screen. There are two default passwords for the login page: User Level: Password: Webpages allowed: End User Level 123 Only Status and Basic Settings Administrator Level admin All pages can be browsed. FIGURE 4: SCREEN-SHOT OF GXW-410X LOG-IN SCREEN Grandstream Device Configuration Password Login All Rights Reserved Grandstream Networks, Inc.
DHCP hostname This option specifies the name of the client. This field is optional but may be required by some Internet Service Providers. Default is blank. DHCP domain This option specifies the domain name that client should use when resolving hostnames via the Domain Name System. Default is blank. DHCP vendor class ID Used by clients and servers to exchange vendor-specific information. Default is Grandstream GXW-410x. PPPoE account ID PPPoE username.
TABLE 7: STATUS PAGE DEFINITIONS Hardware Revision Hardware version number: Main Board, Interface Board MAC Address The device ID in HEX format. troubleshooting. IP Address This field shows WAN IP address of GXW-410x Product Model This field contains the product model info (GXW4104 or GXW4108) Software Version Program: This is the main software release. Boot and Loader are not changed often. System Up Time This field shows system up time since the last reboot.
TABLE 8: ADVANCED CONFIGURATION PAGE DEFINITIONS Admin Password Administrator password. Only the administrator can configure the “Advanced Settings” page. Password field is purposely left blank for security reasons. The maximum password length is 25 characters. G723 Rate G723 encoding rate (6.3kbps or 5.3kbps) Voice Frames per Tx This field contains the number of voice frames to be transmitted in a single packet.
Firmware Upgrade & Provisioning This radio button will enable GXW-410x to download firmware or configuration file through either TFTP or HTTP. Via TFTP Server If selected, the GXW410x will attempt to retrieve new configuration file or new code image from the specified TFTP server at boot time. It will make up to 5 attempts before timeout and then it will start the boot process using the existing code image in the Flash memory.
Syslog Level Select the ATA to report the log level. Default is NONE. The level is one of DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on the following events: 1. product model/version on boot up (INFO level) 2. NAT related info (INFO level) 3. sent or received SIP message (DEBUG level) 4. SIP message summary (INFO level) 5. inbound and outbound calls (INFO level) 6. registration status change (INFO level) 7. negotiated codec (INFO level) 8. Ethernet link up (INFO level) 9.
CONFIGURING THE FXO CHANNELS Configuring the FXO channels on the GXW – 410x is an easy process. Follow the GUI interfaces. The Device Status page terms are defined in Table 9: FXO Lines Configuration Definitions. An example of the Channel Dialing Configuration is shown in Figure 6. Please note the default is always configured. The user has the option to change the default settings as described in the Table 9.
Stage Method Syntax - ch1-8:1; {all channels 1 to 8 are set to value 1 or 2} Stage method can be set to either 1 or 2. In simple words, if you need to make a direct PSTN call from a VOIP endpoint you should set this to 1. When you set it to 2, you will first dial one of the VOIP channel accounts from the VOIP endpoint, this will result in getting a PSTN line dial-tone to then dial out the destination PSTN number. Most implementations require this setting to be configured to 1. Min.
TABLE 10: CHANNELS PAGE DEFINITIONS Note – The channels here are basically SIP endpoints that will act as clients registering to the SIP Server configured under the appropriate Profile page. Channels It should be set same as the channel number (i.e 1, 2..4 or 8 depending on number of FXO ports). It is NOT the same as SIP Account ID. SIP User ID This is the SIP account information. Enter the SIP User ID part of the account.
DTMF Method This parameter specifies the mechanism to transmit DTMF digits. There are7 modes supported: in audio which means DTMF is combined in audio signal (not very reliable with low bit-rate codec), via RTP (RFC2833), or via SIP INFO. Multiple DTMF transmission schemas can be selected. 1 – in-audio 2 – RFC2833 3 – in-audio and RFC2833 4 – SIP Info 5 – in-audio and RFC2833 6 – SIP Info and RFC2833 7 – in-audio, RFC2833, and SIP Info No Key Entry Timeout Default is 4 seconds.
DIAL PLAN The Dial Plan feature implemented is applicable for VOIP to PSTN calls only. You may configure a dial plan based on the following grammar:1. Accept Digits: 1,2,3,4,5,6,7,8,9,0,*,# 2.
SIP Registration This parameter controls whether the GXW-410x needs to send REGISTER messages to the SIP Server. The default setting is “Yes”. Unregister on Reboot Default is No. If set to yes, the SIP user’s registration information will be cleared on reboot. Register Expiration This parameter allows the user to specify the time frequency (in minutes) for the GXW-410x to refresh its registration with the specified registrar. The default interval is 60 minutes (or 1 hour).
Force INVITE Session Timer can be refreshed using INVITE method or UPDATE method. Select “Yes” to use INVITE method to refresh the session timer. Enable 100rel The use of the PRACK (Provisional Acknowledgment) method enables reliability to be offered to SIP provisional responses (1xx series). This is very important if PSTN inter-networking is to be supported.
SAVING THE CONFIGURATION CHANGES Once a change is made, press the “Update” button in the Configuration Menu. The GXW-410x will display the following screen to confirm that the changes have been saved. To activate changes, reboot or power cycle the GXW-410x after all changes are made. FIGURE 5: SCREEN-SHOT OF SAVE CONFIGURATION REBOOTING FROM REMOTE The administrator can remotely reboot the unit by pressing the “Reboot” button at the bottom of the configuration menu.
VIDEO SURVEILLANCE The GXW-410x can be used with an Analog Surveillance CCD Camera to perform video surveillance function. This application should be used in a LAN environment or when both sides have public IP address. VIDEO SURVEILLANCE PROCEDURES ¾ Gateway side: 1. In the ADVANCED SETTING page, find the following field and change from default setting NO to YES, reboot the device. 2. Connect an analog based surveillance camera to the VIDEOIN connection at the back panel of the unit.
FIGURE 7: SCREEN-SHOT OF VIDEO SURVEILLANCE* * PC client side running VLC as monitoring station Grandstream Networks, Inc. GXW-410x User Manual Firmware 1.0.0.
FIRMWARE UPGRADE Our latest official release can be downloaded from: http://www.grandstream.com/y-firmware.htm. Firmware (or software) upgrades can be done either via TFTP or HTTP. The corresponding configuration settings are on the configuration page. End users should NOT touch the configuration settings that are useful for ITSPs. To upgrade your unit firmware, follow these steps: 1.
UPGRADE THROUGH TFTP To upgrade firmware via TFTP, set the field “Firmware Upgrade and Provisioning: Upgrade Via” to TFTP. The TFTP server can be configured in either IP address format or FQDN. To configure the TFTP server via the Web configuration interface, follow these five steps: 1. Open your browser to input the IP address of the GXW-410x. 2. Enter the admin password to enter the configuration screen. 3.
RESTORE FACTORY DEFAULT SETTING WARNING! Restoring the Factory Default Setting will DELETE all configuration information of the phone. Please BACKUP or PRINT out all the settings before you approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting and cannot connect to your VoIP service provider. The ONLY way to restore default factory settings is as follows: 1. Unplug the Ethernet cable. 2.
Examples of GXW-410x Configurations APPLICATION ONE: GXW CONNECTED WITH AN IP-PBX OR SIP SERVER Scenario: A business with a traditional phone system (with or without broadband access) and an IP PBX or SIP Servers connecting to an Internet Telephone Service Provider (ITSP).
APPLICATION THREE: GXW CONNECTED WITH AN IP-PBX OR SIP SERVER AND VIDEO SURVEILLANCE Scenario: The GXW-410x offers an additional video surveillance port which can be configured for surveillance. It is the only small business analog gateway that offers this security feature.
GLOSSARY OF TERMS ADSL Asymmetric Digital Subscriber Line: Modems attached to twisted pair copper wiring that transmit from 1.5 Mbps to 9 Mbps downstream (to the subscriber) and from 16 kbps to 800 kbps upstream, depending on line distance. AGC Automatic Gain Control is an electronic system found in many types of devices. Its purpose is to control the gain of a system in order to maintain some measure of performance over a changing range of real world conditions.
FQDN Fully Qualified Domain Name. A FQDN consists of a host and domain name, including top-level domain. For example, www.grandstream.com is a fully qualified domain name. www is the host, Grandstream is the second-level domain, and and.com is the top level domain. FXO Foreign eXchange Office. An FXO device can be an analog phone, answering machine, fax, or anything that handles a call from the telephone company like AT&T. They should also operate the same way when connected to an FXS interface.
MTU A Maximum Transmission Unit (MTU) is the largest size packet or frame, specified in octets (eightbit bytes), that can be sent in a packet- or frame-based network such as the Internet. The maximum for Ethernet is 1500 byte. NAT Network Address Translation NTP Network Time Protocol, a protocol to exchange and synchronize time over networks The port used is UDP 123 Grandstream products using NTP to get time from Internet OBP/SBC Outbound Proxy or another name Session Border Controller.
UDP User Datagram Protocol (UDP) is one of the core protocols of the Internet protocol suite. Using UDP, programs on networked computers can send short messages known as datagrams to one another. UDP does not provide the reliability and ordering guarantees that TCP does; datagrams may arrive out of order or go missing without notice. However, as a result, UDP is faster and more efficient for many lightweight or time-sensitive purposes.