User's Manual Part 1

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Grandstream Networks, Inc.

UCM6200 Series IP PBX

User Manual

Summary of content (170 pages)

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Grandstream Networks, Inc.
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UCM6200 Series IP PBX User Manual Table of Content GNU GPL INFORMATION ......................................................................... 17 CHANGE LOG ........................................................................................... 18 FIRMWARE VERSION 1.0.0.1 ............................................................................................................ 18 WELCOME ................................................................................................
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OPERATION LOG ........................................................................................................................ 42 CHANGE PASSWORD ....................................................................................................................... 44 CHANGE BINDNG EMAIL ........................................................................................................... 45 NETWORK SETTINGS .......................................................................................
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CREATE NEW DEVICE.............................................................................................................. 104 MANAGE DEVICES ................................................................................................................... 105 SAMPLE APPLICATION .................................................................................................................... 112 EXTENSIONS ..........................................................................................
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CONFERENCE BRIDGE CONFIGURATIONS .......................................................................... 180 JOIN A CONFERENCE CALL .................................................................................................... 182 INVITE OTHER PARTIES TO JOIN CONFERENCE ................................................................. 182 DURING THE CONFERENCE ................................................................................................... 183 RECORD CONFERENCE ..................
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CONFIGURE PICKUP FEATURE CODE.......................................................................................... 218 MUSIC ON HOLD .................................................................................... 220 FAX/T.38 .................................................................................................. 222 CONFIGURE FAX/T.38 .....................................................................................................................
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INTERNAL OPTIONS/GENERAL ..................................................................................................... 262 INTERNAL OPTIONS/JITTER BUFFER ........................................................................................... 264 INTERNAL OPTIONS/RTP SETTINGS ............................................................................................ 265 INTERNAL OPTIONS/PAYLOAD ......................................................................................................
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ALERT LOG ................................................................................................................................ 293 ALERT CONTACT ...................................................................................................................... 294 CDR ................................................................................................................................................... 294 CDR IMPROVEMENT ............................................................
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Table of Tables UCM6200 Series IP PBX User Manual Table 1: Technical Specifications ................................................................................................................ 21 Table 2: UCM6202/UCM6204 Equipment Packaging ................................................................................. 25 Table 3: LCD Menu Options ........................................................................................................................
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Table 39: IAX Extension Configuration Parameters->Features ................................................................ 126 Table 40: IAX Extension Configuration Parameters->Specific Time ......................................................... 128 Table 41: FXS Extension Configuration Parameters->Basic Settings ...................................................... 129 Table 42: FXS Extension Configuration Parameters->Media ...................................................................
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Table 80: IAX Settings/General ................................................................................................................. 268 Table 81: IAX Settings/Registration .......................................................................................................... 268 Table 82: IAX Settings/Static Defense ...................................................................................................... 269 Table 83: SIP Settings/General ........................................
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Table of Figures UCM6200 Series IP PBX User Manual Figure 1: UCM6202 Front View................................................................................................................... 25 Figure 2: UCM6202 Back View ................................................................................................................... 26 Figure 3: UCM6204 Front View...................................................................................................................
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Figure 39: Add LDAP Phonebook ............................................................................................................... 67 Figure 40: Edit LDAP Phonebook ............................................................................................................... 67 Figure 41: Import Phonebook ..................................................................................................................... 68 Figure 42: Phonebook CSV File Format ...................................
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Figure 80: Zero Config Sample - Device Preview 1 .................................................................................. 114 Figure 81: Zero Config Sample - Device Preview 2 .................................................................................. 115 Figure 82: Zero Config Sample - Device Preview 3 .................................................................................. 116 Figure 83: Create New Device ...........................................................................
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Figure 121: Ring Group Configuration ...................................................................................................... 206 Figure 122: Sync LDAP Server option ...................................................................................................... 207 Figure 123: Manually Sync LDAP Server ................................................................................................. 207 Figure 124: Ring Group Remote Extension .............................................
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Figure 162: Status->PBX Status ............................................................................................................... 282 Figure 163: Trunk Status ........................................................................................................................... 282 Figure 164: Extension Status .................................................................................................................... 283 Figure 165: Queue Status .....................................
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Figure 203: Troubleshooting Analog Trunks ............................................................................................. 317 Figure 204: Service Check ........................................................................................................................ 317 Figure 205: Network Status ....................................................................................................................... 318 Figure 206: SSH Access ...............................................
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GNU GPL INFORMATION UCM6200 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream web site from: http://www.grandstream.com/support/faq/gnu-general-public-license/gnu-gpl-information-download Firmware Version 1.0.0.
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CHANGE LOG This section documents significant changes from previous versions of the UCM6200 user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. FIRMWARE VERSION 1.0.0.1  This is the initial version. Firmware Version 1.0.0.
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WELCOME Thank you for purchasing Grandstream UCM6200 series IP PBX appliance. The UCM6200 series IP PBX appliance is designed to bring enterprise-grade voice, video, data, and mobility features to small-to-medium businesses (SMBs) in an easy-to-manage fashion.
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Firmware Version 1.0.0.
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PRODUCT OVERVIEW TECHNICAL SPECIFICATIONS Table 1: Technical Specifications Interfaces Analog Telephone FXS Ports PSTN Line FXO Ports Network Interfaces 2 ports (both with lifeline capability in case of power outage)  UCM6202: 2 ports  UCM6204: 4 ports  UCM6208: 8 ports  UCM6202/6204: Dual Gigabit RJ45 ports with integrated PoE Plus (IEEE 802.3at-2009)  UCM6208: Single Gigabit RJ45 port with integrated PoE Plus (IEEE 802.
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Security Media SRTP, TLS, HTTPS, SSH Physical Universal Power Supply Dimensions Environmental Mounting Weight  Output: 12VDC, 1.5A  Input: 100-240VAC, 50-60Hz  UCM6202/6204: 226mm (L) x 155mm (W) x 34.5mm (H)  UCM6208: 440mm (L) x 185mm (W) x 44mm (H)  Operating: 32 - 104oF / 0 - 40oC, 10-90% (non-condensing)  Storage: 14 - 140oF / -10 - 60oC  UCM6202/6204: Wall mount and Desktop  UCM6208: Rack mount and Desktop  UCM6202: Unit weight 0.51kg, Package weight 0.
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Call Features Compliance Call park, call forward, call transfer, DND, ring/hunt group, paging/intercom and etc  FCC: Part 15 (CFR 47) Class B, Part 68  CE: EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1, TBR21, RoHS  A-TICK: AS/NZS CISPR 22 Class B, AS/NZS CISPR 24, AS/NZS 60950, AS/ACIF S002 and ITU-T K.
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Firmware Version 1.0.0.
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INSTALLATION Before deploying and configuring the UCM6200 series, the device needs to be properly powered up and connected to network. This section describes detailed information on installation, connection and warranty policy of the UCM6200 series.
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Figure 2: UCM6202 Back View To set up the UCM6202, follow the steps below: 1. Connect one end of an RJ-45 Ethernet cable into the WAN port of the UCM6202. 2. Connect the other end of the Ethernet cable into the uplink port of an Ethernet switch/hub. 3. Connect the 12V DC power adapter into the 12V DC power jack on the back of the UCM6202. Insert the main plug of the power adapter into a surge-protected power outlet. 4. Wait for the UCM6202 to boot up.
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Figure 4: UCM6204 Back View To set up the UCM6204, follow the steps below: 1. Connect one end of an RJ-45 Ethernet cable into the WAN port of the UCM6204. 2. Connect the other end of the Ethernet cable into the uplink port of an Ethernet switch/hub. 3. Connect the 12V DC power adapter into the 12V DC power jack on the back of the UCM6204. Insert the main plug of the power adapter into a surge-protected power outlet. 4. Wait for the UCM6204 to boot up.
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6. (Optional) Connect PSTN lines from the wall jack to the FXO ports; connect analog lines (phone and Fax) to the FXS ports. Figure 5: UCM6208 Front View Figure 6: UCM6208 Back View SAFETY COMPLIANCES The UCM6200 series IP PBX complies with FCC/CE and various safety standards. The UCM6200 power adapter is compliant with the UL standard. Use the universal power adapter provided with the UCM6200 package only.
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Warning: Use the power adapter provided with the UCM6200 series IP PBX. Do not use a different power adapter as this may damage the device. This type of damage is not covered under warranty. -------------------------------------------------------------------------------------------------------------------------------------------- Firmware Version 1.0.0.
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GETTING STARTED The UCM6200 series provides LCD interface, LED indication and web GUI configuration interface.  The LCD displays hardware, software and network information. Users could also navigate in the LCD menu for device information and basic network configuration.  The LED indication at the front of the device provides interface connection and activity status.  The web GUI gives users access to all the configurations and options for UCM6200 series setup.
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Table 3: LCD Menu Options View Events Device Info  Critical Events  Other Events  Hardware: Hardware version number  Software: Software version number  P/N: Part number  WAN MAC: WAN side MAC address (UCM6202/UCM6204 only)  LAN MAC: LAN side MAC address  Uptime: System up time For UCM6208:  LAN Mode: DHCP, Static IP, or PPPoE  LAN IP: IP address  LAN Subnet Mask For UCM6202/UCM6204: Network Info  WAN Mode: DHCP, Static IP, or PPPoE  WAN IP: IP address  WAN Subnet
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Select "All On" "All Off" or "Blinking" and check LED status.  RTC Test Patterns Select "2022-02-22 22:22" or "2011-01-11 11:11" to start the RTC (Real-Time Clock) test pattern. Then check the system time from LCD idle screen by pressing "DOWN" button, or from web GUI->System Status->General page. Reboot the device manually after the RTC test is done.  Hardware Testing Select "Test SVIP" to perform SVIP test on the device.
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Table 5: UCM6208 LED INDICATORS LED NETWORK LED Status Solid: Connected OFF: Not Connected ACT USB Solid: Connected SD Flashing: Data Transferring Phone (FXS) OFF: Not Connected Line (FXO) USE THE WEB GUI ACCESS WEB GUI The UCM6200 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow users to configure the device through a Web browser such as Microsoft IE, Mozilla Firefox, Google Chrome and etc. Figure 7: UCM6204 Web GUI Login Page Firmware Version 1.0.0.
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To access the Web GUI: 1. Connect the computer to the same network as the UCM6200. 2. Ensure the device is properly powered up and shows its IP address on the LCD. 3. Open a Web browser on the computer and enter the web GUI URL in the following format: http(s)://IP-Address:Port where the IP-Address is the IP address displayed on the UCM6200 LCD. By default, the protocol is HTTPS and the Port number is 8089. For example, if the LCD shows 192.168.40.
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SETUP WIZARD When the user logs in the UCM6200 web UI for the first time, a setup wizard will guide the user to set up basic configuration. Configurations in setup wizard includes: Time zone, Change password, Network settings, Extensions, Trunk and routes. Figure 8: UCM6200 Setup Wizard During the wizard, the user can quit the setup wizard at any time to start over with manual configuration.
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WEB GUI CONFIGURATIONS There are four main sections in the Web GUI for users to view the PBX status, configure and manage the PBX.  Status: Displays PBX status, System Status, System Events and CDR.  PBX: To configure extensions, trunks, call routes, zero config for auto provisioning, call features, internal options, IAX settings and SIP settings.
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SAVE AND APPLY CHANGES Click on "Save" button after configuring the web GUI options in one page. After saving all the changes, make sure click on "Apply Changes" button on the upper right of the web page to submit all the changes. If the change requires reboot to take effect, a prompted message will pop up for you to reboot the device. MAKE YOUR FIRST CALL Power up the UCM6200 and your SIP end point phone. Connect both devices to the network. Then follow the steps below to make your first call. 1.
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SYSTEM SETTINGS This section explains configurations for system-wide parameters on the UCM6200. System settings are under “Settings” tag on UCM6200 web GUI. System settings include User Management, Network Settings, Firewall, Change Password, LDAP server, HTTP server, Email settings, Time Settings, NTP Server, Recordings Storage and Login Timeout settings. USER MANAGEMENT User management is on web GUI->Settings->User Management page.
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- This is the highest privilege. Super Admin can access all pages on UCM6200 web GUI, change configuration for all options and execute all the operations. - Super Admin can create, edit and delete one or more users with “Admin” privilege - Super Admin can edit and delete one or more users with “Consumer” privilege - Super Admin can view operation logs generated by all users.
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Figure 11: Create New User Table 6: User Management->Create New User User Name User Password Privilege Configure a username to identify the user which will be required in web UI login. Letters, digits and underscore are allowed in the user name. Configure a password for this user which will be required in web UI login. Letters, digits and underscore are allowed. This is the role of the web UI user. Currently only “Admin” is supported when Super Admin creates a new user.
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USER PORTAL The user could log in web UI user portal using the extension number and password. When there is an extension created in the UCM6200, the corresponding user account for the extension is automatically created. The user portal allows limited access including user information, extension configuration and CDR information of the extension. The login username is the extension number and the password is configured by Super Admin.
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Figure 15: User Portal Layout For the configuration parameter information in each page, please refer to [Table 6: User Management->Create New User] for options in User Portal->Basic Information->User Information page; please refer to [EXTENSIONS] for options in User Portal->Basic Information->Extension page; please refer to [CDR] for User Portal->Basic Information->CDR page. CONCURRENT MULTI‐USER LOGIN When there are multiple web UI users created, concurrent multi-user login is supported on the UCM6200.
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Figure 17: Operation Logs The operation log can be sorted and filtered for easy access. Click on the header of each column to sort. For example, clicking on "Date" will sort the logs according to operation date and time. Clicking on "Date" again will reverse the order. Table 7: Operation Log Column Header Date The date and time when the operation is executed. User Name The username of the user who performed the operation. IP Address The IP address from which the operation is made.
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Figure 18: Operation Logs Filter The above figure shows an example that operations made by user “support” on device with IP 192.168.40.173 from 2014-11-01 00:00 to 2014-11-06 15:38 are filtered out and displayed. To delete operation logs, users can perform filtering first and then click on delete the filtered result of operation logs. Or users can click on to to delete all operation logs at once.
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Figure 19 : Change Password Enter Old Password Enter the Old Password for UCM6200 Enter New Password Enter the New Password for UCM6200 Retype New Password Email Address Retype the New Password for UCM6200 Configure the Email address for UCM6200. In case login credential is lost, Email address is used to retrieve login credential CHANGE BINDNG EMAIL UCM6200 allows user to configure binding email in case login password is lost. UCM6200 login credential will be sent to the designated email address.
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Table 8: Change Binding Email option Enter the password of the account Email Address Enter the current login user credential for UCM6200 Email Address is used to retrieve password when password is lost NETWORK SETTINGS After successfully connecting the UCM6200 to the network for the first time, users could login the Web GUI and go to Settings->Network Settings to configure the network parameters for the device.
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Preferred DNS Server Enter the preferred DNS server address. If Preferred DNS is used, UCM will try to use it as Primary DNS server. WAN (when "Method" is set to "Route") IP Method Select DHCP, Static IP, or PPPoE. The default setting is DHCP. IP Address Enter the IP address for static IP settings. The default setting is 192.168.0.160. Subnet Mask Gateway IP DNS Server 1 Enter the subnet mask address for static IP settings. The default setting is 255.255.0.0.
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User Name Enter the user name to connect via PPPoE. Password Enter the password to connect via PPPoE. Layer 2 QoS Assign the VLAN tag of the layer 2 QoS packets for LAN port. The default value is 802.1Q/VLAN Tag 0. Layer 2 QoS 802.1p Assign the priority value of the layer 2 QoS packets for LAN port. The default Priority Value value is 0.
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DNS Server 1 Enter the DNS server 1 address for static IP settings. DNS Server 2 Enter the DNS server 2 address for static IP settings. User Name Enter the user name to connect via PPPoE. Password Enter the password to connect via PPPoE. Layer 2 QoS Assign the VLAN tag of the layer 2 QoS packets for LAN port. The default value is 802.1Q/VLAN Tag 0. Layer 2 QoS 802.1p Assign the priority value of the layer 2 QoS packets for LAN port. The default Priority Value value is 0.
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 Method: Switch WAN port interface is used for uplink connection; LAN port interface is used as bridge for PC connection. Figure 22: UCM6200 Network Interface Method: Switch  Method: Dual Both WAN port and LAN port are used for uplink connection. Users will need assign LAN 1 or LAN 2 as the default interface in option "Default Interface" and configure "Gateway IP" if static IP is used for this interface. Firmware Version 1.0.0.
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Figure 23: UCM6200 Network Interface Method: Dual 802.1X IEEE 802.1X is an IEEE standard for port-based network access control. It provides an authentication mechanism to device before the device is allowed to access Internet or other LAN resources. The UCM6200 supports 802.1X as a supplicant/client to be authenticated. The following diagram and figure show UCM6200 uses 802.1X mode “EAP-MD5” on WAN port as client in the network to access Internet. Figure 24: UCM6200 Using 802.
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Figure 25: UCM6200 Using 802.1X EAP-MD5 The following table shows the configuration parameters for 802.1X on UCM6200. Identity and MD5 password are required for authentication, which should be provided by the network administrator obtained from the RADIUS server. If “EAP-TLS” or “EAP-PEAPv0/MSCHAPv2” is used as the 802.1X mode, users will also need upload 802.1X CA Certificate and 802.1X Client Certificate, which should be also generated from the RADIUS server. Table 11: UCM6200 Network Settings->802.
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 Click on to create a new static route. The configuration parameters are listed in the table below.  Once added, users can select  Select to edit the static route. to delete the static route. Table 12: UCM6200 Network Settings->Static Routes Configure the destination IP address or the destination IP subnet for the UCM6200 to reach using the static route. Destination Example: IP address - 192.168.66.4 IP subnet - 192.168.66.0 Configure the subnet mask for the above destination address.
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Figure 26: UCM6204 Static Route Sample The network topology of the above diagram is as below:  Network 192.168.69.0 has IP phones registered to UCM6204 LAN 1 address  Network 192.168.40.0 has IP phones registered to UCM6204 LAN 2 address  Network 192.168.66.0 has IP phones registered to UCM6204 via VPN  Network 192.168.40.0 has VPN connection established with network 192.168.66.0 In this network, by default the IP phones in network 192.168.69.0 are unable to call IP phones in network 192.168.
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PORT FORWORDING The UCM network interface supports router function which provides users the ability to do port forwarding. If the UCM6202/UCM6204 LAN mode is set to "Route" under web GUI->Settings->Network Settings->Basic Settings page, port forwarding is available for configuration. The port forwarding configuration is under web GUI->Settings->Network Settings->Port Forwarding page. Please see related settings in the table below.
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 There is a GXP2160 connected under the LAN interface network of the UCM6202/UCM6204. It obtains IP address 192.168.2.100 from UCM6200 DHCP pool  On the UCM6202/UCM6204 web UI->Settings->Network Settings->Port Forwarding, configure a port forwarding entry as the figure shows below. WAN Port: This is the port opened up on the WAN side for access purpose. LAN IP: This is the GXP2160 IP address, under the LAN interface network of the UCM6202/UCM6204.
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Figure 29: GXP2160 Web Access Using UCM6202 Port Forwarding DDNS SETTINGS DDNS setting allows user to access UCM6200 via domain name instead of IP address. The UCM supports DDNS service from the following DDNS provider:  dydns.org  noip.com  freedns.afraid.org  zoneedit.com  oray.net Here is an example of using noip.com for DDNS. 1. Register domain in DDNS service provider. Please note the UCM6200 needs to have public IP access. Firmware Version 1.0.0.
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Figure 30: Register Domain Name on noip.com 2. On web UI->Settings->Network Settings->DDNS Settings, enable DDNS service and configure username, password and host name. Figure 31: UCM6200 DDNS Setting 3. Now you can use domain name instead of IP address to connect to the UCM6200 web UI. Firmware Version 1.0.0.
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Figure 32: Using Domain Name to Connect to UCM6200 FIREWALL The UCM6200 provides users firewall configurations to prevent certain malicious attack to the UCM6200 system. Users could configure to allow, restrict or reject specific traffic through the device for security and bandwidth purpose. The UCM6200 also provides Fail2ban feature for authentication errors in SIP REGISTER, INVITE and SUBSCRIBE. To configure firewall settings in the UCM6200, go to Web UI->Settings->Firewall page.
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Table 14: UCM6200 Firewall->Static Defense->Current Service Port Process Type Protocol or Service 7777 Asterisk tcp/IPv4 SIP 389 Slapd tcp/IPv4 LDAP 22 Dropbear tcp/IPv4 SSH 80 Lighthttpd tcp/IPv4 HTTP 8089 Lighthttpd tcp/IPv4 HTTPS 69 Opentftpd udp/IPv4 TFTP 9090 Asterisk udp/IPv4 SIP 6060 zero_config udp/IPv4 UCM6200 zero_config service 5060 Asterisk udp/IPv4 SIP 4569 Asterisk udp/IPv4 SIP 5353 zero_config udp/IPv4 UCM6200 zero_config service 37435 Syslogd
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Figure 33: Create New Firewall Rule Table 16: Firewall Rule Settings Rule Name Specify the Firewall rule name to identify the firewall rule. Select the action for the Firewall to perform. Action  ACCEPT  REJECT  DROP Select the traffic type.  Type IN If selected, users will need specify the network interface "LAN" or "WAN" (for UCM6202/UCM6204) for the incoming traffic.  OUT Select the service type.
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 Click on to edit the rule  Click on to delete the rule DYNAMIC DEFENSE Dynamic defense is supported on the UCM6200 series. It can blacklist hosts dynamically when the LAN mode is set to "Route" under web GUI->Settings->Network Settings->Basic Settings page. If enabled, the traffic coming into the UCM6200 can be monitored, which helps prevent massive connection attempts or brute force attacks to the device.
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 Since IP address 192.168.40.5 is in whitelist, if the host at IP address 192.168.40.5 initiates more than 20 TCP connections to the UCM6200 within 1 minute, it will not be added into UCM6200 blacklist. It can still establish TCP connection with the UCM6200. Figure 34: Configure Dynamic Defense FAIL2BAN Fail2Ban feature on the UCM6200 provides intrusion detection and prevention for authentication errors in SIP REGISTER, INVITE and SUBSCRIBE.
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ban the host with matching address in this list. Up to 5 addresses can be added into the list. Local Settings Enable Asterisk service for Fail2Ban. The default setting is disabled. Please make Asterisk Service sure both "Enable Fail2Ban" and "Asterisk Service" are turned on in order to use Fail2Ban for SIP authentication on the UCM6200. Protocol Configure the listening port number for the service. Currently only 5060 (for UDP) is supported.
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UCM6200 LDAP server, or use a specific phonebook DN, for example "ou=people,dc=pbx,dc=com", to access to phonebook with Phonebook DN "ou=people,dc=pbx,dc=com " only. UCM can also act as a LDAP client to download phonebook entries from other LDAP server. To access LDAP server and client settings, go to Web GUI->Settings->LDAP Server. LDAP SERVER CONFIGURATIONS The following figure shows the default LDAP server configurations on the UCM6200.
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Figure 37: Default LDAP Phonebook Attributes LDAP PHONEBOOK Users could use the default phonebook, edit the default phonebook, add new phonebook, import phonebook on the LDAP server as well as export phonebook from the LDAP server. The first phonebook with default phonebook dn "ou=pbx,dc=pbx,dc=com" displayed on the LDAP server page is for extensions in this PBX. Users cannot add or delete contacts directly.
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 Add new phonebook A new sibling phonebook of the default PBX phonebook can be added by clicking on "Add" under "LDAP Phonebook" section. Figure 39: Add LDAP Phonebook Configure the "Phonebook Prefix" first. The "Phonebook DN" will be automatically filled in. For example, if configuring "Phonebook Prefix" as "people", the "Phonebook DN" will be filled with "ou=people,dc=pbx,dc=com".
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 Import phonebook from your computer to LDAP server Click on “Import Phonebook” and a dialog will prompt as shown in the figure below. Figure 41: Import Phonebook The file to be imported must be a CSV file with UTF-8 encoding. Users can open the CSV file with Notepad and save it with UTF-8 encoding. Here is how a sample file looks like. Please note “Account Number” and “Phonebook DN” fields are required.
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UCM6200. Figure 43: LDAP Phonebook After Import As the default LDAP phonebook with DN “ou=pbx,dc=pbx,dc=com” cannot be edited or deleted in LDAP phonebook section, users cannot import contacts with Phonebook DN field “pbx” if existed in the CSV file.  Export phonebook to your computer from UCM6200 LDAP server Select the checkbox for the LDAP phonebook and then click on “Export Selected Phonebook” to export the selected phonebook.
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Base DN: dc=pbx,dc=com User Name: cn= “LDAP server login name”, dc=pbx, dc=com [matching LDAP server format] Password: “LDAP server login password” Filter: (|(CallerIDName=%)(AccountNumber=%)) Port: 389 The following figure gives a sample configurations for UCM6200 acting as a LDAP client.
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Figure 46: GXP2200 LDAP Phonebook Configuration HTTP SERVER The UCM6200 embedded web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow the users to configure the PBX through a Web browser such as Microsoft IE, Mozilla Firefox and Google Chrome. By default, the PBX can be accessed via HTTPS using Port 8089 (e.g., https://192.168.40.50:8089). Users could also change the access protocol and port as preferred under Web GUI->Settings->HTTP Server. Firmware Version 1.0.0.
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Table 19: HTTP Server Settings Enable or disable redirect from port 80. On the PBX, the default access Redirect From Port 80 protocol is HTTPS and the default port number is 8089. When this option is enabled, the access using HTTP with Port 80 will be redirected to HTTPS with Port 8089. The default setting is "Enable". Select HTTP or HTTPS. The default setting is "HTTPS". This is also the Protocol Type protocol used for zero config when the end point device downloads the config file from the UCM6200.
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The following figure shows a sample Email settings on the UCM6200, assuming the Email is using smtp.gmail.com as the SMTP server. Figure 47: UCM6200 Email Settings Once the configuration is finished, click on "Test". In the prompt, fill in a valid Email address to send a test Email to verify the Email settings on the UCM6200. TIME SETTINGS AUTO TIME UPDATING The current system time on the UCM6200 is displayed on the upper right of the web page.
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Table 21: Time Auto Updating Specify the URL or IP address of the NTP server for the UCM6200 to Remote NTP Server synchronize the date and time. The default NTP server is ntp.ipvideotalk.com. If set to "Yes", the UCM6200 is allowed to get provisioned for Time Zone Enable DHCP Option 2 from DHCP Option 2 in the local server automatically. The default setting is "Yes".
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SET TIME MANUALLY To manually set the time on the UCM6200, go to Web UI->Settings->Time Settings->Set Time Manually. The format is YYYY-MM-DD HH:MI:SS. Figure 48: Set Time Manually -------------------------------------------------------------------------------------------------------------------------------------------Note: Manually setup time will take effect immediately after saving and applying change in the web UI.
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Figure 49: Create New Office Time Table 22: Create New Office Time Start Time Configure the start time for office hour. End Time Configure the end time for office hour Week Select the work days in one week. Show Advanced Options Check this options to show advanced options. Once selected, please specify "Month" and "Day" below. Month Select the months for office time. Day Select the work days in one month. Select "Start Time", "End Time" and the day for the "Week" for the office time.
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Figure 50: Settings->Time Settings->Office Time  Click on to edit the office time.  Click on to delete the office time.  Click on "Delete Selected Office Times" to delete multiple selected office times at once. HOLIDAY On the UCM6200, the system administrator can define "holiday", which can be used to configure time condition for extension call forwarding schedule and inbound rule schedule. To configure holiday, go to Web UI->Settings->Time Settings->Holiday.
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Table 23: Create New Holiday Name Specify the holiday name to identify this holiday. Holiday Memo Create a note for the holiday. Month Select the month for the holiday. Day Select the day for the holiday. Show Advanced Options Check this option to show advanced options. If selected, please specify the days as holiday in one week below. Select the days as holiday in one week. Week Enter holiday "Name" and "Holiday Memo" for the new holiday. Then select "Month" and "Day".
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NTP SERVER The UCM6200 can be used as a NTP server for the NTP clients to synchronize their time with. To configure the UCM6200 as the NTP server, set "Enable NTP server" to "Yes" under web GUI->Settings->NTP Server. On the client side, point the NTP server address to the UCM6200 IP address or host name to use the UCM6200 as the NTP server.
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Once “USB Disk” or “SD Card” is selected, click on “OK”. The user will be prompted to confirm to copy the local files to the external storage device. Figure 54: Recordings Storage Prompt Information Click on “OK” to continue. The users will be prompted a new dialog to select the categories for the files to be copied over.
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LOGIN TIMEOUT SETTINGS After the user logs in the UCM6200 web UI, the user will be automatically logged out after certain timeout. This timeout value can be specified under UCM100 web GUI->Settings->Login Timeout Settings page. The “User Login Timeout” value is in minute and the default setting is 10 minutes. If the user doesn’t make any operation on web UI within the timeout, the user will be logged out automatically.
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GOOGLE SERVICE SETTINGS SUPPORT UCM6200 now supports Google OAuth 2.0 authentication. This feature is used for supporting UCM6200 conference scheduling system. Once OAuth 2.0 is enabled, UCM6200 conference system can access Google calendar to schedule or update conference. Google Service Settings can be found under web GUI-> Settings-> Google Service Settings-> Google Service Settings. Figure 57: Google Service Settings->OAuth2.0 Authentication If you already have OAuth2.
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Figure 58: Google Service->New Project 2. Enable Calendar API from API Library. 3. Click “Credentials” on the left drop down menu to create new OAuth2.0 login credentials. Figure 59: Google Service->Create New Credential 4. Use the newly created login credential to fill in “OAuth2.0 Client ID” and “OAuth2.0 Client Secret”. 5. Click “Get Authentication Code” to obtain authentication code from Google Service. Firmware Version 1.0.0.
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Figure 60: Google Service->OAuth2.0 Login 6. Now UCM6200 is connected with Google Service. Firmware Version 1.0.0.
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Firmware Version 1.0.0.
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PROVISIONING OVERVIEW Grandstream SIP Devices can be configured via Web interface as well as via configuration file through TFTP/HTTP/HTTPS download. All Grandstream SIP devices support a proprietary binary format configuration file and XML format configuration file. The UCM6200 provides a Plug and Play mechanism to auto-provision the Grandstream SIP devices in a zero configuration manner by generating XML config file and having the phone to download it within LAN area.
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Figure 61: Zero Config Configuration Architecture for End Point Device The configuration options in model layer and device layer have all the option in global layers already, i.e., the options in global layer is a subset of the options in model layer and device layer. If an option is set in all three layers with different values, the highest layer value will override the value in lower layer.
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Figure 62: UCM6200 Zero Config  SIP SUBSCRIBE When the phone boots up, it sends out SUBSCRIBE to a multicast IP address in the LAN. The UCM6200 discovers it and then sends a NOTIFY with the XML config file URL in the message body. The phone will then use the path to download the config file generated in the UCM6200 and take the new configuration.
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When the phone boots up, it sends out mDNS query to get the TFTP server address. The UCM6200 will respond with its own address. The phone will then send TFTP request to download the XML config file from the UCM6200. To start the auto provisioning process, under Web GUI->PBX->Zero Config->Zero Config Settings, fill in the auto provision information. Figure 63: Auto Provision Settings Table 24: Auto Provision Settings Enable Zero Config Enable or disable the zero config feature on the PBX.
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Segment extension range to be assigned if "Automatically Assign Extension" is enabled. The default range is 5000-6299. Zero Config Extension Segment range can be defined in web UI->PBX->Internal Options->General page->Extension Preference section: "Auto Provision Extensions". If enabled, the extension list will be sent out to the device after receiving Enable Pick Extension the device's request.
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Figure 64: Auto Discover The following figure shows a list of discovered phones. The MAC address, IP Address, Extension (if assigned), Version, Vendor, Model, Connection Status, Create Config, Options (Edit/Delete/Update) are displayed in the list. Figure 65: Discovered Devices GLOBAL CONFIGURATION GLOBAL POLICY Global configuration will apply to all the connected Grandstream SIP end point devices in the same LAN with the UCM6200 no matter what the Grandstream device model it is.
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 Localization: configure display language, data and time.  Phone Settings: configure dial plan, call features, NAT, call progress tones and etc.  Contact List: configure LDAP and XML phonebook download.  Maintenance: configure upgrading, web access, Telnet/SSH access and syslog.  Network Settings: configure IP address, QoS and STUN settings.  Customization: customize LCD screen wallpaper for the supported models.
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Table 26: Global Policy Parameters->Phone Settings Default Call Settings Dial Plan Configure the default dial plan rule. For syntax and examples, please refer to user manual of the SIP devices to be provisioned for more details. When enabled, “Do Not Disturb”, “Call Forward” and other call features Enable Call Features can be used via the local feature code on the phone. Otherwise, the ITSP feature code will be used.
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 Frequencies are in Hz and cadence on and off are in 10ms).  “on” is the period (in ms) of ringing while “off” is the period of silence. Up to three cadences are supported.  Please refer to user manual of the SIP devices to be provisioned for more details Select “Default Mode” or “Toggle Headset/Speaker” for the Headset key. HEADSET Key Mode Please refer to user manual of the SIP devices to be provisioned for more details.
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LDAP search result. Example:  telephoneNumber  telephoneNumber Mobile Configure the entry information to be shown on phone's LCD. Up to 3 Display Name fields can be displayed. Example:  Max Hits %cn %sn %telephoneNumber Specify the maximum number of results to be returned by the LDAP server. Valid range is 1 to 3000. The default value is 50. Specify the interval (in seconds) for the server to process the request and Search Timeout client waits for server to return. Valid range is 0 to 180.
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Table 28: Global Policy Parameters->Maintenance Upgrade and Provision Firmware source via ZeroConfig provisioning could a URL for external server address, local UCM directory or USB media if plugged in to the UCM6200. Select a source to get the firmware file:  URL If select to use URL to upgrade, complete the configuration for the following four parameters: “Upgrade Via”, “Server Path”, “File Prefix” and “File Postfix”.
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 By week Once selected, specify the day of the week to check HTTP/TFTP server for firmware upgrades or configuration files changes.  By day Once selected, specify the hour of the day to check the HTTP/TFTP server for firmware upgrades or configuration files changes.  By minute Once selected, specify the interval X that the SIP end device will request for new firmware every X minutes. Firmware Upgrade Rule Specify how firmware upgrading and provisioning request to be sent.
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Layer 3 QoS Define the Layer 3 QoS parameter. This value is used for IP Precedence, Diff-Serv or MPLS. Valid range is 0-63. Layer 2 QoS Tag Assign the VLAN Tag of the Layer 2 QoS packets. Valid range is 0 -4095. Layer 2 QoS Priority Value Assign the priority value of the Layer 2 QoS packets. Valid range is 0-7. STUN Server Configure the IP address or Domain name of the STUN server. Only non-symmetric NAT routers work with STUN.
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Configure the location where wallpapers are stored.  File If "URL" is selected as source, specify the URL of the wallpaper file. If "Local UCM Server" is selected as source, click to upload wallpaper file to the UCM6200. GLOBAL TEMPLATES Global Templates can be accessed in web GUI->PBX->Zero Config->Global Templates. Users can create multiple global templates with different sets of configurations and save the templates.
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Figure 67: Edit Global Template The added options will show in the list. Users can then enter or select value for each option to be used in the global template. On the left side of each added option, users can click on option from the template. On the right side of each option, users can click on value to the default value. to remove this to reset the option Click on “Save” to save this global template.  The created global templates will show in the web UI->PBX->Zero Config->Global Templates page.
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 Click on “Toggle Selected Template(s)” to toggle the status between enabled/disabled for the selected templates. MODEL CONFIGURATION MODEL TEMPLATES Model layer configuration allows users to apply model-specific configurations to different devices. Users could create/edit/delete a model template by accessing web GUI, page PBX->Zero Config->Model Templates.
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The editing window for model template is shown in the following figure. In the “Options” field, enter the option name key word, the option that contains the key word will be listed. User could then select the option and click on “Add Option” to add it into the model template. Once added, the option will be shown in the list below. On the left side of each option, users can click on to remove this option from the model template.
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 Click on Save when done. The model template will be displayed on web UI->PBX->Zero Config->Model Templates page.  Click on to delete the model template or click on “Delete Selected Templates” to delete multiple selected templates at once.  Click on “Toggle Selected Template(s)” to toggle the status between enabled/disabled for the selected model templates. MODEL UPDATE UCM6200 zero config feature supports provisioning all models of Grandstream SIP end devices.
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Figure 70: Upload Model Template Manually DEVICE CONFIGURATION On web GUI, page PBX->Zero Config->Zero Config, users could create new device, delete existing device(s), make special configuration for a single device, or send NOTIFY to existing device(s). CREATE NEW DEVICE Besides configuring the device after the device is discovered, users could also directly create a new device and configure basic settings before the device is discovered by the UCM6200.
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Figure 71: Create New Device MANAGE DEVICES The device manually created or discovered from Auto Discover will be listed in the web UI->PBX->Zero Config->Zero Config page. Users can see the devices with their MAC address, IP address, vendor, model and etc. Figure 72: Manage Devices  Click on  Click on to access the web UI of the phone. to edit the device configuration. Firmware Version 1.0.0.
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A new dialog will be displayed for the users to configure “Basic” settings and “Advanced” settings. “Basic” settings have the same configurations as displayed when manually creating a new device, i.e., account, line key and MPK settings; “Advanced” settings allow users to configure more details in a five-level structure. Figure 73: Edit Device A preview of the “Advanced” settings is shown in the above figure.
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(2) Global Templates Select a global template to be used for the device and click on to add. Multiple global templates can be selected and users can arrange the priority by adjusting orders via and . All the selected global templates will take effect. If the same option exists on multiple selected global templates, the value in the template with higher priority will override the one in the template to remove the global template from the selected list. with lower priority.
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Figure 74: Edit Customize Device Settings Scroll down in the dialog to view and edit the device-specific options. If the users would like to add more options which are not in the pre-defined list, click on “Add New Field” to add a P value number and the value to the configuration. The following figure shows setting P value “P1362” to “en”, which means the display language on the LCD is set to English.
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Figure 75: Add P Value in Customize Device Settings  Select multiple devices that need to be modified and then click on to batch modify devices. If selected devices are of the same model, the configuration dialog is like the following figure. Configurations in five levels are all available for users to modify. Firmware Version 1.0.0.
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Figure 76: Modify Selected Devices - Same Model If on selected devices are of different models, the configuration dialog is like the following figure. Click to view more devices of other models. Users are only allowed to make modifications in Global Templates and Global Policy level. Firmware Version 1.0.0.
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Figure 77: Modify Selected Devices - Different Models -------------------------------------------------------------------------------------------------------------------------------------------Note: Performing batch operation will override all the existing device configuration on the page.
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Figure 78: Device List in Zero Config In this web page, users can also click on “Reset All Extensions” to reset the extensions of all the devices. SAMPLE APPLICATION Assuming in a small business office where there are 8 GXP2140 phones used by customer support and 1 GXV3275 phone used by customer support supervisor. 3 of the 8 customer support members speak Spanish and the rest speak English. We could deploy the following configurations to provisioning the office phones for the customer support team. 1.
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Figure 79: Zero Config Sample - Global Policy 3. Go to web GUI->PBX->Zero Config->Model Templates, create a new model template “English Support Template” for GXP2140. Add option “Language” and set it to “English”. Then select the option “Default Model Template” to make it the default model template. 4. Go to web GUI->PBX->Zero Config->Model Templates, create another model template “Spanish Support Template” for GXP2140. Add option “Language” and set it to “Español”. 5.
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6. On web GUI->PBX->Zero Config->Zero Config page, users could identify the devices by their MAC addresses or IP addresses displayed on the list. Click on to edit the device settings. 7. For each of the 5 phones used by English speaking customer support, in “Basic” settings select an available extension for account 1 and click on “Save”. Then click on “Advanced” settings tab to bring up the following dialog. Users will see the English support template is applied since this is the default model template.
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Figure 81: Zero Config Sample - Device Preview 2 4 “Model Template”. The preview of the device settings is Select “Spanish Support Template” in ○ displayed on the right side and we can see the language is set to “Español” since Model Template has the higher priority for the option “Language”, which overrides the value configured in default model template. 9. For the GXV3275 used by the customer support supervisor, select an available extension for account 1 on “Basic” settings and click on “Save”.
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Figure 82: Zero Config Sample - Device Preview 3 10. Click on “Apply Changes” to apply saved changes. 11. On the web UI->PBX->Zero Config->Zero Config page, click on to send NOTIFY to trigger the device to download config file from UCM6200. Now all the 9 phones in the network will be provisioned with an unique extension registered on the UCM6200. 3 of the phones will be provisioned to display Spanish on LCD and the other 5 will be provisioned to display English on LCD.
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Firmware Version 1.0.0.
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EXTENSIONS CREATE NEW USER CREATE NEW SIP EXTENSION To manually create new SIP user, go to Web GUI->PBX->Basic/Call Routes->Extensions. Click on "Create New User"->"Create New SIP Extension" and a new dialog window will show for users to fill in the extension information. Figure 83: Create New Device SIP extension options are divided into four categories:  Basic Settings  Media  Features  Specific Time Firmware Version 1.0.0.
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Click on the tag to view or edit options belonging to that category. The configuration parameters are as follows. Table 33: SIP Extension Configuration Parameters->Basic Settings General Extension The extension number associated with the user. Configure the CallerID Number that would be applied for outbound calls from this user. CallerID Number Note: The ability to manipulate your outbound Caller ID may be limited by your VoIP provider. Assign permission level to the user.
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characters, letters, digits and _. Email Address Fill in the Email address for the user. Voicemail will be sent to this Email address. Configure the password for user portal access. A random numeric User Password password is automatically generated. It is recommended to use the randomly generated password for security purpose. Select the voice prompt language to be used for this extension.
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Configure the Keep-alive interval (in seconds) to check if the host is up. Keep-alive Frequency The default setting is 60 seconds. Enable T.38 UDPTL Enable or disable T.38 UDPTL support. SRTP Enable SRTP for the call. The default setting is disabled. Select Fax mode. The default setting is “None”.  None: Disable Fax.  Fax Detect: Fax signal from the user/trunk during the call can be detected and the received Fax will be sent to the Email address Fax Mode configured for this extension.
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time.  Office Time and Holiday could be configured on page Settings->Time Settings->Office Time/Holiday page. Configure the Call Forward No Answer target number. If not configured, Call Forward No Answer the Call Forward No Answer feature is deactivated. The default setting is deactivated. Select time condition for Call Forward No Answer. The available time condition are “Office Time”, “Out of Office Time”, “Holiday”, “Out of Holiday”, “Out of Office Time or Holiday” and “Specific”.
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for this channel. In other words, this number serves as the maximum number of CC requests this channel is allowed to make. The minimum value is 1. Configure the maximum number of monitor structures which may be CC Max Monitors created for this device. In other words, this number tells how many callers may request CC services for a specific device at one time. The minimum value is 1.
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Auth ID will be changed to the same as Extension. Enable LDAP If enabled, the extension will be added to LDAP Phonebook PBX list. Enable WebRTC Support Enable registration and call from WebRTC. Specify which Music On Hold class to suggest to the bridged channel Music On Hold when putting them on hold. The maximum duration of call-blocking.
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Enable Voicemail Enable voicemail for the user. The default setting is "Yes". Configure voicemail password (digits only) for the user to access the Voicemail Password voicemail box. A random numeric password is automatically generated. It is recommended to use the random generated password for security purpose. Skip Voicemail Password Verification When user dials voicemail code, the password verification IVR is skipped. If enabled, this would allow one-button voicemail access.
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Enable SRTP for the call. The default setting is disabled. SRTP Select Fax Mode. The default setting is “None”.  None: Disable Fax. This is the default setting.  Fax Detect: Fax signal from the user/trunk during the call can be detected and the received Fax will be sent to the Email address Fax Mode configured for this extension. If no Email address can be found for the user, the Fax will be sent to the default Email address configured in Fax setting page under web UI->PBX->Internal Options->Fax/T.
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Settings->Office Time/Holiday page. Configure the Call Forward No Answer target number. If not configured, Call Forward No Answer the Call Forward No Answer feature is deactivated. The default setting is deactivated. Select time condition for Call Forward No Answer. The available time condition are “Office Time”, “Out of Office Time”, “Holiday”, “Out of Holiday”, “Out of Office Time or Holiday” and “Specific”.
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forwarded to voicemail (voicemail is enabled) or hang up (voicemail is disabled). If not specified, the default ring timeout is 60 seconds on the UCM6200, which can be configured in the global ring timeout setting under web GUI->Internal Options->IVR Prompt: General Preference. The valid range is between 5 seconds and 600 seconds. Note: If the end point also has a ring timeout configured, the actual ring timeout used is the shortest time set by either device.
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Table 41: FXS Extension Configuration Parameters->Basic Settings General Extension The extension number associated with the user. Analog Station Select the FXS port to be assigned for this extension. Configure the CallerID Number that would be applied for outbound calls from this user. CallerID Number Note: The ability to manipulate your outbound Caller ID may be limited by your VoIP provider. Assign permission level to the user.
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Select the voice prompt language to be used for this extension. The default setting is "Default" which is the selected voice prompt language under web GUI->PBX->Internal Options->Language. The dropdown list Language shows all the current available voice prompt languages on the UCM6200. To add more languages in the list, please download voice prompt package by selecting "Check Prompt List" under web UI->PBX->Internal Options->Language.
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For FXS extension, there are three options available in Fax Mode. The default setting is “None”.  None: Disable Fax.  Fax Detect: Fax signal from the user/trunk during the call can be detected and the received Fax will be sent to the Email address configured for this extension. If no Email address can be found for the Fax Mode user, the Fax will be sent to the default Email address configured in Fax setting page under web UI->PBX->Internal Options->Fax/T.38.
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time.  Call Forward Busy Office Time and Holiday could be configured on page Settings->Time Settings->Office Time/Holiday page. Configure the Call Forward Busy target number. If not configured, the Call Forward Busy feature is deactivated. The default setting is deactivated. Select time condition for Call Forward Busy. The available time condition are “Office Time”, “Out of Office Time”, “Holiday”, “Out of Holiday”, “Out of Office Time or Holiday” and “Specific”.
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Configure the number of seconds to ring the user before the call is forwarded to voicemail (voicemail is enabled) or hang up (voicemail is disabled). If not specified, the default ring timeout is 60 seconds on the UCM6200, which can be configured in the global ring timeout setting under web GUI->Internal Options->IVR Prompt: General Preference. The Ring Timeout valid range is between 5 seconds and 600 seconds.
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Table 45: Batch Add SIP Extension Parameters General Start Extension Create Number Configure the starting extension number of the batch of extensions to be added. Specify the number of extensions to be added. The default setting is 5. Assign permission level to the user. The available permissions are "Internal", "Local", "National" and "International" from the lowest level to Permission the highest level. The default setting is "Internal".
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option is disabled. Music On Hold Select which Music On Hold class to suggest to extensions when putting them on hold. If enabled, the batch added extensions will be added to LDAP Phonebook Enable LDAP PBX list; if disabled, the batch added extensions will be skipped when creating LDAP Phonebook. Enable WebRTC Support Call Duration Limit If enabled, extensions will be able to login to user portal and use Web RTC features. Configure the maximum duration of call-blocking.
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 None: Disable Fax.  Fax Detect: Fax signal from the user/trunk during the call can be detected and the received Fax will be sent to the Email address configured for this extension. If no Email address can be found for the user, the Fax will be sent to the default Email address configured in Fax setting page under web UI->PBX->Internal Options->Fax/T.38. This option controls how the extension can be used on devices within different types of network.
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Users need to have the same level as or higher level than an outbound rule’s privilege in order to make outbound calls from this rule. Enable Voicemail Enable Voicemail for the user. The default setting is “Yes”. Configure the SIP/IAX password for the users. Three options are available to create password for the batch of extensions.  User Random Password. A random secure password will be automatically generated. It is SIP/IAX Password recommended to use this password for security purpose.
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address. Configure to enable/disable requiring call token. If set to "Auto", it might Require Call Token lock out users who depend on backward compatibility when peer authentication credentials are shared between physical endpoints. The default setting is "Yes". Other Settings Enable SRTP for the call. The default setting is "No". SRTP Select Fax Mode for this user. The default setting is “None”.  None: Disable Fax.
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Figure 84: Manage Extensions   Status Users can see the following icon for each extension to indicate the SIP status. Green: Free Blue: Ringing Yellow: In Use Grey: Unavailable (the extension is not registered or disabled on the PBX) Edit single extension Click on  to start editing the extension parameters. Reboot the user Click on to send NOTIFY reboot event to the device which has an UCM6200 extension already registered.
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EXPORT EXTENSIONS The extensions configured on the UCM6200 can be exported to csv format file with selected technology "SIP", "IAX" or "FXS". Click on "Export Extensions" button and select technology in the prompt below. Figure 85: Export Extensions The exported csv file can be serve as a template for users to fill in desired extension information to be imported to the UCM6200.
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information as previously configured without change.  Delete and Recreate: The current extension previously configured will be deleted and the duplicate extension in the csv file will be loaded to the PBX.  Update Information: The current extension previously configured in the PBX will be kept. However, if the duplicate extension in the csv file has different configuration for any options, it will override the configuration for those options in the extension. 5.
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Figure 88: Account Registration Information and QR Code Figure 89: LDAP Client Information and QR Code Firmware Version 1.0.0.
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MULTIPLE REGISTRATIONS PER EXTENSION UCM6200 supports multiple registrations per extension so that users can use the same extension on devices in different locations. Figure 90: Multiple Registrations per Extension This feature can be enabled by configuring option “Concurrent Registrations” under web UI->PBX->Basic/Call Routes->Edit Extension. The default value is set to 1 for security purpose. Figure 91: Extension - Concurrent Registration Firmware Version 1.0.0.
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SMS MESSAGE SUPPORT The UCM6200 provides built-in SIP SMS message support. For SIP end devices such as Grandstream GXP or GXV phones that supports SIP message, after an UCM6200 account is registered on the end device, the user can send and receive SMS message. Please refer to the end device documentation on how to send and receive SMS message. SMS Message support is a new feature added since firmware 1.0.10.x. Figure 92: SMS Message Support Firmware Version 1.0.0.
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Firmware Version 1.0.0.
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TRUNKS ANALOG TRUNKS Go to Web GUI->PBX->Basic/Call Routes->Analog Trunks to add and edit analog trunks.  Click on "Create New Analog Trunk" to add a new analog trunk.  Click on to edit the analog trunk.  Click on to delete the analog trunk. ANALOG TRUNK CONFIGURATION The analog trunk options are listed in the table below. Table 47: Analog Trunk Configuration Parameters Select the channel for the analog trunk.
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default setting is “No”. When FXO port answers the call, FXS may send a Polarity Reversal. If Polarity on Answer Delay this interval is shorter than the value of “Polarity on Answer Delay”, the Polarity Reversal will be ignored. Otherwise, the FXO will onhook to disconnect the call. The default setting is 600ms. Current Disconnect Threshold (ms) This is the periodic time (in ms) that the UCM6200 will use to check on a voltage drop in the line. The default setting is 200. The valid range is 50 to 3000.
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When the call goes out from this analog trunk, it will always try to use the last idle FXO port. The port order that the call will use to go out would be port 16->port 10->port 2->port 1. Every time it will start with port 16 (if it's idle). The default setting is “Ascend” mode. Tone Settings Busy Detection Busy Detection is used to detect far end hangup or for detecting busy signal. The default setting is "Yes".
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Click on "Detect" to detect the busy tone, Polarity Reversal and Current PSTN Detection Disconnect by PSTN. Before the detecting, please make sure there are more than one channel configured and working properly. If the detection has busy tone, the "Tone Country" option will be set as "Custom". PSTN DETECTION The UCM6200 provides PSTN detection function to help users detect the busy tone, Polarity Reversal and Current Disconnect by making a call from the PSTN line to another destination.
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Figure 94: UCM6200 PSTN Detection  If there are two FXO ports connected to PSTN lines, use the following settings for auto-detection. Detect Model: Auto Detect. Source Channel: The source channel to be detected. Destination Channel: The channel to help detecting. For example, the second FXO port. Destination Number: The number to be dialed for detecting. This number must be the actual PSTN number for the FXO port used as the destination channel.
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 If there is only one FXO port connected to PSTN line, use the following settings for auto-detection. Figure 96: UCM6200 PSTN Detection: Semi-Auto Detect Detect Model: Semi-auto Detect. Source Channel: The source channel to be detected. Destination Number: The number to be dialed for detecting. This number could be a cell phone number or other PSTN number that can be reached from the source channel PSTN number. 5. Click "Detect" to start detecting.
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manually. Please make sure one channel is connected to the UCM6200 and in idle status before starting the detection. During the detection, source channel will be used as caller and send the call to the configured Destination Number. Users will then need follow the prompts in web GUI to help finish the detection. The default setting is "Auto Detect". Source Channel Select the channel to be detected. Destination Channel Select the channel to help detect when "Auto Detect" is used.
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For VoIP trunk example, please refer to the document in the following link: http://www.grandstream.com/sites/default/files/Resources/ucm_to_ucm_peer_guide.pdf The VoIP trunk options are listed in the table below. Table 49: Create New SIP Trunk Select the VoIP trunk type. Type Provider Name Host Name  Peer SIP Trunk  Register SIP Trunk Configure a unique label to identify this trunk when listed in outbound rules, inbound rules and etc.
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 If no CallerID is configured for the extension, the CallerID configured for the trunk will be used.  If the above two are missing, the "Global Outbound CID" defined in Web GUI->PBX->Internal Options->General will be used. Need Registration Username Password Auth ID Select whether the trunk needs to register on the external server or not when "Register SIP Trunk" type is selected. The default setting is No.
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with devices behind NAT. If there is one-way audio issue, usually it’s related to NAT configuration or SIP/RTP port configuration on the firewall. If selected, the trunk will be disabled. Disable This Trunk Note: If a current SIP trunk is disabled, UCM will send UNREGISTER message (REGISTER message with expires=0) to the SIP provider. If the trunk has an assigned PSTN telephone number, this field should be set to "User=Phone".
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“Send PPI Header” and “Send PAI Header” cannot be enabled at the same time. Only one of the two headers is allowed to be contained in the SIP INVITE message. If enabled, the SIP INVITE message sent to the trunk will contain PAI (P-Asserted-Identity) header. The default setting is “No”. Send PAI Header Note: “Send PPI Header” and “Send PAI Header” cannot be enabled at the same time. Only one of the two headers is allowed to be contained in the SIP INVITE message.
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configured for this extension. If no Email address can be found for the user, the Fax will be sent to the default Email address configured in Fax setting page under web UI->PBX->Internal Options->Fax/T.38. SRTP Enable SRTP for the VoIP trunk. The default setting is "No". CC Settings Enable CC If enabled, the system will automatically alert the user when a called party is available, given that a previous call to that party failed for some reason.
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Turn on this option when the PBX is using public IP and communicating NAT awith devices behind NAT. If there is one-way audio issue, usually it’s related to NAT configuration or SIP/RTP port configuration on the firewall. If selected, the trunk will be disabled. Disable This Trunk Note: If a current SIP trunk is disabled, UCM will send UNREGISTER message (REGISTER message with expires=0) to the SIP provider. If the trunk has an assigned PSTN telephone number, this field should be set to "User=Phone".
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Enable Qualify  Info: Send DTMF using SIP INFO message.  Inband: Send DTMF using inband audio. This requires 64 bit codec, i.e., PCMU and PCMA.  Auto: Send DTMF using RFC2833 if offered. Otherwise, inband will be used. If enabled, the UCM6200 will regularly send SIP OPTIONS to the device to check if the device is still online. The default setting is "No". When "Enable Qualify" option is set to "Yes", configure the timeout (in ms) Qualify Timeout for the Qualify SIP message.
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Enable CC If enabled, the system will automatically alert the user when a called party is available, given that a previous call to that party failed for some reason. Configure the maximum number of CCSS agents which may be allocated CC Max Agents for this channel. In other words, this number serves as the maximum number of CC requests this channel is allowed to make. The minimum value is 1. Configure the maximum number of monitor structures which may be CC Max Monitors created for this device.
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to set the CallerID with this option and this option will be ignored. When making outgoing calls, the following rules are used to determine which CallerID will be used if they exist:  The CallerID configured for the extension will be looked up first.  If no CallerID configured for the extension, the CallerID configured for the trunk will be used.  If the above two are missing, the "Global Outbound CID" defined in Web GUI->PBX->Internal Options->General will be used.
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Host Name Keep Trunk CID Disable This Trunk Configure the IP address or URL for the VoIP provider’s server of the trunk. If enabled, the trunk CID will not be overridden by extension's CID when the extension has CID configured. The default setting is "No". If selected, the trunk will be disabled. Configure the Caller ID. This is the number that the trunk will try to use when making outbound calls.
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DIRECT OUTWARD DIALING (DOD) The UCM6200 provides Direct Outward Dialing (DOD) which is a service of a local phone company (or local exchange carrier) that allows subscribers within a company's PBX system to connect to outside lines directly. Example of how DOD is used: Company ABC has a SIP trunk. This SIP trunk has 4 DIDs associated to it. The main number of the office is routed to an auto attendant. The other three numbers are direct lines to specific users of the company.
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6. Click "Save" at the bottom. Once completed, the user will return to the EDIT DOD page that shows all the extensions that are associated to a particular DOD. Figure 98: Edit DOD Firmware Version 1.0.0.
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Firmware Version 1.0.0.
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SLA STATION The UCM6200 supports SLA that allows mapping the key with LED on a multi-line phone to different external lines. When there is an incoming call and the phone starts to ring, the LED on the key will flash in red and the call can be picked up by pressing this key. This allows users to know if the line is occupied or not. The SLA function on the UCM6200 is similar to BLF but SLA is used to monitor external line i.e., analog trunk on the UCM6200.
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Configure the time (in seconds) to ring the station before the call is Ring Timeout considered unanswered. No timeout is set by default. If set to 0, there will be no timeout. Configure the time (in seconds) for delay before ringing the station when Ring Delay a call first coming in on the shared line. No delay is set by default. If set to 0, there will be no delay. This option defines the competence of the hold action for one particular Hold Access trunk.
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Figure 100: Enable SLA Mode for Analog Trunk Click on “Save”. The analog trunk will be listed with trunk mode “SLA”. Figure 101: Analog Trunk with SLA Mode Enabled 2. On the UCM6200, go to web UI->Basic/Call Routes->SLA Station page, click on “Create New SLA Station”. Please refer to section [CREATE/EDIT SLA STATION] for the configuration parameters. Users can create one or more SLA stations to monitor the analog trunk.
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and the value must be set to “extension_trunkname”, which is 1002_fxo1 in this case. 4. On the SIP phone 2, configure to register UCM6200 extension 1005. Configure the MPK as BLF mode and value must be set to “extension_trunkname”, which is 1005_fxo1 in this case. Figure 103: SLA Example - MPK Configuration Now the SLA station is ready to use. The following functions can be achieved by this configuration.