Grandstream Networks, Inc.
COPYRIGHT ©2018 Grandstream Networks, Inc. http://www.grandstream.com All rights reserved. Information in this document is subject to change without notice. Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. The latest electronic version of this guide is available for download here: http://www.grandstream.
GNU GPL INFORMATION DP750 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream web site from: http://www.grandstream.com/support/faq/gnu-general-public-license/gnu-gpl-information-download DP750/DP720 Administration Guide Version 1.0.
Table of Contents DOCUMENT PURPOSE ............................................................................................... 11 CHANGE LOG .............................................................................................................. 12 Firmware Version 1.0.3.37 ................................................................................................................... 12 Firmware Version 1.0.3.34 ..................................................................................
DP720 Icons Description ..................................................................................................................... 26 DP720 Handset Menu.......................................................................................................................... 28 CONFIGURATION GUIDE ............................................................................................ 31 Obtain DP750 Base Station IP Address via paired DP720 ....................................................
Register Account via Web User Interface ..................................................................................... 70 Multiple Lines and Hunting Groups ...................................................................................................... 72 Handset Line Settings................................................................................................................... 73 Outgoing Default Line .................................................................................
Configuration File Download ........................................................................................................ 98 Handset Provisioning .................................................................................................................... 98 RESTORE FACTORY DEFAULT SETTINGS ............................................................. 100 Resetting the DP750 Base Station ....................................................................................................
Table of Tables Table 1: DP750 Features at a Glance ......................................................................................................... 17 Table 2: DP720 Features at a Glance ......................................................................................................... 17 Table 3: DP750 Technical Specifications .................................................................................................... 18 Table 4: DP720 Technical Specifications ......................
Table of Figures Figure 1: DP750 Package Content ............................................................................................................. 21 Figure 2: DP720 Package Content ............................................................................................................. 21 Figure 3: DP750 Back View ........................................................................................................................ 22 Figure 4: Connecting the Base station .................
Figure 40: DECT Repeater Status on DP750 ............................................................................................. 92 Figure 41: DECT Repeater Status on DP750 ............................................................................................. 93 Figure 42: DECT Repeater Status on DP750 ............................................................................................. 94 Figure 43: Firmware Upgrade Page .................................................................
DOCUMENT PURPOSE This document describes how to configure DP750 Base Station features via DP720 Handset LCD menu and Web GUI menu. The intended audiences of this document are VOIP administrators. To learn the basic functions of DP750/DP720, please visit http://www.grandstream.com/support to download the latest “DP750/DP720 User Guide”.
CHANGE LOG This section documents significant changes from previous firmware versions. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.3.37 • Added support for DP750 to configure device with custom certificate signed by custom CA certificate. [Device Custom Certificate] • Added support for DP750 to customize the Syslog port.
• Enhanced factory reset feature by adding options to select Full RESET, RESET without deleting handsets subscription or RESET only deleting handset subscription. [Reset Type] • Added capability to rename the profile. [Profile Name] • Added support for Distinctive Ringtone based on a customized SIP Alert-info header.
• Removed "Internal call" from audio ring tone menu. • Removed “Intercom” feature completely. Firmware Version 1.0.1.4 • Added dialing box controls for off-hook dialing on Profile Call Settings. • Added Reset handset name to default if handset is unsubscribed. • Added DHCPv4 Option 120 on Maintenance Provisioning. [Provisioning] • Move Network Settings and Phonebook tabs. [Network Settings] [Phonebook] • Added handset version (firmware) on Status System Status.
GUI INTERFACE EXAMPLES http://www.grandstream.com/sites/default/files/Resources/dp750_web_gui.zip 1. Screenshot of Login Page 2. Screenshots of Status Pages 3. Screenshots of Profiles Pages 4. Screenshots of DECT Pages 5. Screenshots of Settings Pages 6. Screenshots of Maintenance Pages 7. Screenshots of Phonebook Pages DP750/DP720 Administration Guide Version 1.0.3.
WELCOME Thank you for purchasing Grandstream DP750 DECT IP Base Station and DP720 DECT Handset. The DP750 is a powerful DECT VoIP base station that pairs with up to 5 of Grandstream’s DP720 DECT handsets to offer mobility to business and residential users. It supports a range of 300 meters outdoors and 50 meters indoors to give users the freedom to move around their work or home space, delivering efficient flexibility.
PRODUCT OVERVIEW Feature Highlights The following tables contain the major features of the DP750 / DP720: Table 1: DP750 Features at a Glance DP750 5 handsets. 10 accounts. 10 Lines. 5 Concurrent calls. PoE power support. 300m range outdoor / 50m range indoor. Table 2: DP720 Features at a Glance DP720 DECT Cordless HD. 1.8 inch (128x160) TFT color LCD. 250 hours standby / 20 hours talk time. 15 languages embedded. 10 accounts. 10 lines. 5 ring modes.
DP750 Technical Specifications The following table resumes all the technical specifications including the protocols / standards supported, voice codecs, telephony features, languages and upgrade/provisioning settings for the Base station DP750.
Ring Group Flexible options when multiple handsets share the same SIP account ▪ Circular Mode: all phones ring sequentially, starting with the phone after the one which rang last. ▪ Linear Mode: all phones ring sequentially in the predetermined order, starting with the first phone each time.
Protocols/Standards Voice Codecs Hearing Aid Compatibility (HAC) compliant G.722 codec for HD audio and G.726 codec for narrow band audio (G.711μ/a-law, G.723.1, G.
GETTING STARTED This chapter provides basic installation instructions including the list of the packaging contents and also information for obtaining best performance with the DP720 IP DECT phone and its base station DP750.
Connecting DP750 To setup the DP750 Base Station, please follow the steps below: Reset Button Power Input Network Socket Radio / Page Button Figure 3: DP750 Back View You have two options for power and network connection of the base station: AC power or Power over Ethernet (PoE). Note: For better signal range, we recommend to install DP750 horizontally with LED side facing toward the usage area.
Setting up DP720 handset Please follow below steps to insert batteries into the handset: 1. Open the battery compartment cover. 2. Insert the batteries in the correct polarity. 3. Close the battery compartment cover. Note: Please charge the batteries fully before using the handset for the first time 1 2 1. Battery compartment cover 2. Batteries 3 3. Rear of handset Figure 5: Setting up the DP720 Battery Information • Technology: Nickel Metal Hydride (Ni-MH) • Size: AAA • Voltage: 1.
Setting up the Charge Station Please refer to the following steps for setting up the charge station and charging the handset: 1. Connect the DC plug on the power adapter to the micro-USB connector on the charge station. 2. Connect the other end of the power adapter into an electrical power outlet. 3. After setting up the handset and the charge station, place the handset in the charge station. 3 1 2 Figure 6: Setting up the charge station DP750 LED Patterns The DP750 has 5 LED lights on it.
DP720 Handset Description The LCD screen and the Keypad are the main hardware components of the DP720. Figure 7: Handset Keys Description Table 7: Keypad Keys Description Key 1. Description Power and Charging Red: Charging. Green: Charge completed. Indication Light Blinking: Missed call(s) or Voice Mail received. 2. Earphone Delivers audio output. 3,5 Left and Right softkeys Correspond to functions displayed on the LCD. These functions change depending on the current context. 4.
12. Mute key Activates or Deactivates the Mute feature. 13. Microphone Picks up audio earpiece and hands-free calls. DP720 Icons Description The following table contains description of each icon that might be displayed on the LCD screen of the DP720 handset.
Microphone MUTE Status OFF - Not muted ON – Muted Speaker status OFF - Speaker is inactivated ON - Speaker is activated Headset icon Missed Call icon Voicemail icon Ringtone status OFF - Ringtone off (Silent mode) ON - Ringtone on Keypad Lock status OFF - Keypad unlock ON - Keypad locked Incoming Call notification Outgoing Call notification Missed Call notification Incoming Call notification Outgoing Call notification Voicemail notification Contacts Call History Voice Mail Settings Call Settings Status DP7
DP720 Handset Menu The handset has an easy-to-use menu structure. Every menu opens a list of options. To open the main menu, press “Menu” (left softkey) when the handset is on and in standby mode. Press Arrow keys to navigate to the menu option you require. Then press “Select” (left softkey) or OK/Selection key to access further options or confirm the setting displayed. To go to the previous menu item, press “Back” (right softkey). You can press Power key at any time to cancel and return to standby mode.
Contacts • Private: Private contacts include contacts visible in the current handset only. You can add, edit, delete, and call all the entries in private contacts. • Shared: Shared contacts are the contacts shared between the handsets subscribed to the DP750 base station. You can add, edit, delete, edit and call all the entries in shared contacts as well. Call History Display the call history: Missed Calls, Accepted Calls, Outgoing Calls or All Calls.
• Factory Functions - Diagnostic Mode All LEDs will light up, and the LCD will display a table listing the names of all keys in red. Press any key to diagnose; the key's name will display in blue. After all keys are diagnosed, a prompt message (“PASS”) will display; press “Back” (right softkey) to exit. - Audio Loopback Speak to the phone using speaker/handset/headset. If you can hear your voice, your audio is working fine. Press “Exit” softkey to exit audio loopback mode.
CONFIGURATION GUIDE The DP750 can be configured using: • Web GUI embedded on the DP750 using PC's web browser. • LCD Configuration Menu using the paired DP720 keypad. Via Web GUI you can configure all the functions supported by the DP750; while via paired DP720, you can access limited configuration and need the base station PIN code for some options. Obtain DP750 Base Station IP Address via paired DP720 DP750 is by default configured to obtain IP address from DHCP server where the unit is located.
Configuration via Web Browser The DP750 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configure the DP750 through a Web browser such as Google Chrome, Mozilla Firefox and Microsoft’s IE. Accessing the Web UI 1. Connect the computer to the same network as DP750. 2. Make sure the DP750 is booted up. 3. You may check DP750 IP address via a subscribed DP720 on its LCD menu at: Status IP Address.
Icons Bar Shortcut Users can find the icon bar right below the main menu of every page as displayed on following screenshot: Figure 10: Icons Bar Shortcut Please refer to following table describing the use of each icon: Icon Description Refresh Button: Allows users to refresh the current page. Subscribe Button: Allows users to open the subscription. Paging Button: Allows users to page all the registered DP720 handsets.
Changing User Level Password 1. Access the Web GUI of your DP750 using the admin’s username and password. (Default username and password is: admin/admin). 2. Press Login to access your settings. 3. Go to Maintenance Web/SSH Access. 4. In Web/SSH Access page, locate User Password section: a. Type in your new user password in New Password field. b. Type in again same entered password in Confirm Password field. 5. Press Save and Apply to save your new setting.
a. Type in your new Admin Password in New Password field. b. Type in again same entered password in Confirm Password field. 5. Press Save and Apply to save your new setting. Figure 13: Admin Level Password Note: DO NOT USE same password for both user and admin accounts. Changing HTTP / HTTPS Web Access Port 1. Access the Web GUI of your DP750 using the admin’s username and password. (Default username and password is: admin/admin). 2. Press Login to access your settings. 3.
Figure 14: Web Access Port Web Configuration Definitions This section describes the options in the DP750 Web UI. As mentioned, you can log in as an administrator or an end user. • Status: Display system info, network status, base and repeater status, account status, and line options. • Profiles: Configure the profiles with general settings, network settings, SIP settings, audio settings, call settings and ring tones. • DECT: Configure DECT general settings, account settings and handset line settings.
Status Page Definitions Table 9: Status Page Definitions Account Status Account Displays list of configured accounts’ names, from Account 1 to Account 10. SIP User ID Displays list of SIP user id registered. SIP Server Displays list of SIP Server. SIP Registration Shows the status of SIP registration. If the SIP account is successfully registered, it will display “YES” with green background. If the SIP account is not registered, it will display “NO” with red background.
Handset Status • Handset Name: Displays index and name (customizable) of each handset. • IPEI: Indicates IPEI number of each handset; this is the unique identity for the handset. If the handset is in range, the IPEI will be displayed with a green background, otherwise, it will be displayed with a red background.
Line Options Account Displays list of configured accounts’ names, from Account 1 to Account 10. SIP User ID Displays list of SIP user id registered. DND Shows DND (Do Not Disturb) feature status (per SIP account). Forward Indicates destination to which all incoming calls will be forwarded (per SIP account). Busy Forward Indicates destination to which incoming calls will be forwarded when the line is busy (per SIP account).
• Base: Specifies Base version. Current is 1.0.3.37 • Prog: Specifies Prog version. Current is 1.0.3.37. This is the main firmware release number, which is always used for identifying the software system of the DP750. • Locale: Specifies Locale version. Current is 1.0.3.37 • Recovery: Specifies Recovery version. Current is 1.0.3.37 • Handset: Specifies Handset firmware version. Current is 1.0.3.37 System Up Time Indicates system uptime since last reboot.
Network Settings Layer 3 QoS Defines Diff-Serv values for SIP and RTP. Defaults are: Settings SIP Diff-Serv: 24 RTP Diff-Serv: 46 DNS Mode Selects DNS mode to use for the client to look up server. One mode can be chosen. • A Record: resolves IP Address of target according to domain name. • SRV: DNS SRV resource records indicate how to find services for various protocols. • NAPTR/SRV: Naming Authority Pointer according to RFC 2915.
SIP Registration Controls whether to send SIP REGISTER messages to the proxy server. Device may not be able to make/receives calls if disabled. Default is Yes. Unregister on Controls whether to clear SIP user’s information by sending un-register request to Reboot the proxy server. The un-registration is performed by sending a REGISTER message with “Contact” header set to * and Expires=0 parameters to the SIP server. This will unregister all SIP accounts under concerned Profile. Default is No.
request to a SIP server. The time it takes between sending out the request to the point of getting a response is the SIP T1 timer. If no response is received the timeout is increased to (2*T1) and then (4*T1). Request re-transmit retries would continue until a maximum amount of time defined by T2. Default is 0.5 seconds. SIP T2 Timeout Identifies maximum retransmission interval for non-INVITE requests and INVITE responses. Retransmitting and doubling of T1 continues until it reaches T2 value.
Use Privacy Header Adds “Privacy” header if special feature is set to “Default”, and not “CBCOM”. Use P-Preferred- Adds “PPI” header if special feature is set to “Default”, and not “CBCOM”. Identity Header Ignore Alert-Info This option is used to configure default ringtone. If set to “Yes”, configured default Header ringtone will be played. The default setting is No. SIP Settings - Session Timer Session Expiration Enables periodic refresh of SIP session via a SIP request (UPDATE, or re-INVITE).
SIP Settings - Security Settings Validate Incoming Defines whether incoming messages will be validated or not. Messages Default is No. Check SIP User ID Checks SIP User ID in the Request URI of incoming INVITE; if it doesn't match the for Incoming INVITE base SIP User ID, the call will be rejected. Direct IP calling will also be disabled. Default is No.
Preferred Vocoder Configures vocoders in a preference list (up to 8 preferred vocoders) that will be included with same order in SDP message. Vocoder types are G.711 A-/U-law, G.722, G.726-32, G.723, G.729, iLBC and OPUS Voice Frames per Transmits a specific number of voice frames per packet. Default is 2; increases to TX 10/20/32/64 for G711/G726/G723/other codecs respectively. G723 Rate Operates at specified encoding rate for G.723 vocoder. Available encoding rates are 6.3kbps or 5.3kbps.
Call Settings Early Dial Sends an early INVITE each time a key is pressed when a user dials a number. Otherwise, only one INVITE is sent after full number is dialed (user presses Dial Key or after “no key entry timeout” expires). This option should be used only if there is a SIP proxy configured and supporting “484 Incomplete Address” responses. Otherwise, the call will likely be rejected by the proxy (with a 404 Not Found error). Default is No.
Example of a simple dial plan used in a Home/Office in the US: { ^1900x. | <=1617>[2-9]xxxxxx | 1[2-9]xx[2-9]xxxxxx | 011[2-9]x. | [3469]11 } Explanation of example rule (reading from left to right): • ^1900x. – prevents dialing any number started with 1900 • <=1617>[2-9]xxxxxx - allows dialing to local area code (617) numbers by dialing 7 numbers and 1617 area code will be added automatically • 1[2-9]xx[2-9]xxxxxx - allows dialing to any US/Canada Number with 11 digits length • 011[2-9]x.
Allow Auto Answer If set to "Yes", the phone will automatically turn on the speaker phone to answer by Call-info incoming calls, based on the SIP info header sent from the server/proxy. The default setting is "No" Custom Call-Info for Used exclusively to match the contents of the info parameter in the Call-Info header Auto Answer for auto answer. The default auto answer headers will not be matched if this is defined.
DECT Page Definitions Table 11: DECT Page Definitions General Settings Base Station Name Displays the name of the base station. Default is DP750[last 6 digits of MAC address]. Admin PIN Code Configures admin PIN code for authentication. Default is 0000. Enable Repeater Enables the base station repeater mode to associate with available repeaters. Once Mode enabled the base station starts searching for nearby repeaters and open subscription to associate with the available repeaters.
Password Specifies account password provided by VoIP provider (ITSP) to register to SIP servers. Name Chooses a name to be associated to user. Profile Selects the profile ID (1/2/3/4). HS Mode Determines HS modes; the base station supports 4 hunting group modes and 1 non-hunting group: • Circular mode: all phones ring sequentially, starting with the phone after the one which rang last. • Linear mode: all phones ring sequentially in the predetermined order, starting with the first phone each time.
Disable Transfer Enables / disables transfer option on this handset. Default setting is No. Disable Busy Tone Enables / disables the busy tone heard in the handset when call is disconnected on Remote remotely. Disconnect Disable Call Disables playing call waiting tone during active call when receiving a second Waiting Tone incoming call. The CWCID will still be displayed. Default is No. Custom Ringtone Assigns custom ringtone to specific handset from the ringtones available on the base station.
802.1X CA Uploads / deletes the 802.1X CA certificates. Certificate 802.1X Client Uploads / Deletes the 802.1X Client Certificates. Certificate Enable LLDP Activates LLDP (Link Layer Discovery Protocol). Default is No. Layer 2 QoS Enable VLAN Enables / Disables the VLAN mode. Default is Disabled. Layer 2 QoS Sets layer 2 QoS 802.1Q/VLAN tag. Default is 0. Settings 802.1Q/VLAN Tag Layer 2 QoS Sets layer 2 QoS 802.1p priority value for SIP signaling. 802.1p Priority Default is 0.
Ring Tones System Ring Sets ring cadences for all incoming calls. Cadence Syntax: c=on1/off1-on2/off2-on3/off3;) Default is set to c=2000/4000; (US standards) on1 is the period of ringing ("On time" in "ms") while off1 is the period of silence. Up to three cadences are supported. Call Progress Configures tone frequencies according to user preference. By default, the tones are Tones set to North American frequencies.
Always send HTTP Includes configured user name and password in HTTP request before receiving Basic Authentication authentication challenge from the server. Default is No. Information Verify host when Verifies host name in server certificate when using HTTPS. Default is Yes. using HTTPS Upgrade via Selects firmware upgrade method: TFTP, HTTP or HTTPS. Firmware Server Sets IP address or domain name of firmware server. The URL of the server that Path hosts the firmware release. Default is fm.
Provisioning XML Config File Decrypts XML configuration file when encrypted. Password The password used for encrypting the XML configuration file is using OpenSSL. HTTP/HTTPS User Enters user name to authenticate with HTTP/HTTPS server. Name HTTP/HTTPS Enters password to authenticate with HTTP/HTTPS server. Password Always send HTTP Includes configured user name and password in HTTP request before receiving Basic Authentication authentication challenge from the server. Information Default is No.
Allow DHCP Obtains configuration and upgrade server’s information from DHCP server using Option 43 and options 66 and 43. Option 66 to Note: If DHCP Option 66 is enabled, the DP750 will attempt downloading the Override Server firmware file from the server URL provided by DHCP, even though Config Server Path is left blank. Allow DHCP Obtains configuration and update SIP server information from DHCP server using Option 120 to options 120.
Web/SSH Access User Password Configures user level password. Case sensitive and max. length of 30 characters. Confirm Password Configures the new user password again to confirm the new password. Admin Password Configures admin level password. Case sensitive and max length is 30 characters. Confirm Password Configures the new user password again to confirm the new password.
Security Settings – SIP TLS Settings SIP TLS Certificate Specifies SSL certificate used for SIP over TLS in X.509 format. Base station has built-in private key and SSL certificate. SIP TLS Private Key Specifies SSL certificate key used for SIP over TLS in X.509 format. Base station Password has built-in private key and SSL certificate. SIP TLS Private Key Specifies SSL certificate key password used for SIP over TLS in X.509 format.
Device Custom Configures the private key used by device during provisioning and web access Private Key Enable Device When enables the device will use the custom certificate, otherwise it will use the Custom Certificate default certificates. Default is No. Date and Time NTP Server Defines URL or IP address of the NTP (Network Time Protocol) server. Used by the base to synchronize the date and time. A list of public NTP servers can be found at pool.ntp.org.
7. negotiated codec (INFO level) 8. Ethernet link up (INFO level) 9. SLIC chip exception (WARNING and ERROR levels) 10. memory exception (ERROR level) The Syslog uses USER facility. In addition to standard Syslog payload, it contains the following components: GS_LOG: [device MAC address] [error code] error message. Example: May 19 02:40:38 192.168.1.14 GS_LOG: [00:0b:82:00:a1:be][000] Ethernet link is up Print SIP in Syslog Includes full SIP messages in syslog.
Configure Hardware Reset Type Specifies the type of reset to perform via hardware button: Button - There are 4 reset types for hardware button: 1. Full Factory Reset: Reset all the settings. 2. NVRAM Settings Only: Reset all the settings except subscription information, so the handset will stay in subscribed after reset, but all the other settings like account info, call settings, audio settings, etc. will be reset. 3.
Debug Log Files Kills phone control process on base station and generates core file and other debug information and also it allows users to delete the generated log files. Reboot required to restart process. Handset Notification Notifies handset when a debug file is available after recovery. Default is No. Phonebook Page Definitions Table 14: Phonebook Page Definitions Global Phonebook XML Settings Global Phonebook Selects type of global phonebook to use.
page. If set to LDAP, DP750 will use configuration in Global Phonebook LDAP Settings page. LDAP protocol Chooses LDAP or LDAPS (LDAP over TLS) protocol. Default is LDAP. Server Address Configures IP address or domain name of the LDAP server. Port Determines LDAP server port. Default is 389. Base Indicates the location in the directory where the search is requested to begin. Example: dc=grandstream, dc=com ou=Boston, dc=grandstream, dc=com User Name Binds "Username" for querying LDAP servers.
Mobile Number Specifies which LDAP attribute represent the contact’s mobile number. Must be in Attribute number attributes on LDAP server. Max. Hits Specifies maximum number of results to be returned by LDAP server. If set to 0, server will return all search results. Valid range is 1 to 3000. Default is 500. Search Timeout Sets interval (in seconds) for the server to process the request and return search results to the client. Default is 30 seconds.
Register DP720 Handset to DP750 Base Station 1. On DP750 Base station, press and hold the Radio/Page button for 7 seconds until the Radio icon starts blinking to start Subscription process. Or Access web UI, and press Subscribe icon to Open Subscription. 2. On DP720, press “Subscribe” softkey if available on the main screen or access Menu Settings Registration Register while the DP750 Radio icon is blinking. Note: “Subscribe” softkey appears only if DP720 is not registered to any DP750 base station.
Using DP720 with Multiple DP750 Base Stations DP720 is able to be registered to up four different DP750 base stations. Registering DP720 to an additional DP750 base station Considering DP720 is previously registered to an initial base station, please follow below steps to register a handset to an additional base station: 1. Press Menu (left softkey or the selection key 2. Use arrow keys to reach Settings ) to bring up operation menu. and navigate to Registration. 3. Select Register. 4.
3. Select Registration. 4. Navigate to Select Base using arrow keys. 5. Select the desired base station and press Select. Figure 18: Switching Between Base Stations Unregister the DP720 • Using DP720 Handset: 1. On DP720, press “Menu” (left softkey or the selection key ) to bring up operation menu. 2. Press arrow keys to move the cursor to Settings and then press “Select”. 3. Navigate to Registration, then press “Select” (left softkey ). 4. Navigate to Deregister. 5.
Figure 19: Unregister DP720 from DP750 web UI Locating a DP720 Handset from DP750 Base station In some situations, you may have a DP720 handset incorrectly positioned and you don’t know its current location. You can locate a DP720 handset from his registered DP750 base station using below steps: Locate via DP750 Web UI 1. Access the Web GUI of your DP750 using the admin’s username and password. (Default username and password is: admin/admin). 2.
Figure 20: Locate Handset via Web UI Locate via DP750 Base station 1. On DP750 Base station back side, press Radio/Page button . 2. All registered handsets will receive Paging call. 3. Once located, you can end the paging calling by pressing any key on the handsets or by pressing again Radio/Page button. Register a SIP Account DP750 supports up to 10 SIP accounts, 5 handsets. Each Handset can be configured up to 10 accounts.
3. In General Settings, set the following: a. Profile Active to Yes. b. SIP Server field with your SIP server IP address or FQDN. c. Failover SIP Server with your Failover SIP Server IP address or FQDN. Leave empty if not available. d. Prefer Primary SIP Server to No or Yes depending on your configuration. Set to No if no Failover SIP Server is defined. If “Yes”, account will register to Primary SIP Server when failover registration expires. e. Outbound Proxy with your Outbound Proxy IP Address or FQDN.
h. Active: Set to Yes. If set to No, account is disabled and will not register. 7. Press Save and Apply to save your configuration. Figure 22: SIP Accounts Settings After applying your configuration, your phone will register to your SIP Server.
Default Line feature. For incoming calls, users can choose either to redirect them to a specific handset or to many using Hunting Group feature so to have the same phone number and incoming calls will be distributed in a Linear, Circular or Parallel manner among the handsets active in that Hunting Group. The number of hunting groups is limited by the number of SIP accounts registered to the base station (up to 10 accounts).
Figure 25: Account Status – Line Status Outgoing Default Line When a Handset is configured with more than one line, users can change the default outgoing line on DP720 Handset using keypad Menu Call Settings Outgoing Default Line, see next screenshot Hunting Groups DP750 supports 3 types of hunting groups as described below: In the examples below, we consider that all handsets are in same hunting group and only the type of hunting group differs.
3rd Incoming Call 2nd Incoming Call 1st Incoming Call HS 1 HS 2 Available Available HS 3 HS 4 Available Available HS 5 Available 1st Incoming Call Ringing No Ring No Ring No Ring No Ring 2nd Incoming Call No Ring Ringing No Ring No Ring No Ring 3rd Incoming Call No Ring No Ring Outgoing Ringing No Ring Call ▪ Linear: The base station will distribute the call in predefined order from the lowest-numbered available handset, if no answer within ring timeout, the call will be sent to
▪ Parallel: In this mode, all phones ring concurrently. If one phone answers, the remaining available phones can make new outgoing calls. Incoming Call HS 1 HS 2 HS 3 Line Call Line Available answered Available HS 4 Line HS 5 Line Available Available This section will describe how to configure hunting groups for incoming calls: Below steps are considering that SIP accounts were previously registered. 1. Access the Web GUI of your DP750 using the admin’s username and password.
Figure 26: Hunting Group configuration Figure 27: Hunting Group Status Configuration via Keypad To configure the LCD menu using DP720’s keypad, follow the instructions below: • Register the DP720 to DP750.
• The DP720 automatically exits to main mode with an incoming call, when the phone is off hook or left idle for more than 20 seconds. • When the phone is in idle, pressing the DOWN navigation key can enter the Outgoing call log. Please refer to DP720 Handset Menu Structure for more details. Call Features The DP750/DP720 supports traditional and advanced telephony features including call forward and etc. Table 15: Call Features Unconditional Call Forward.
DP750 Phonebook Management DP750/720 support Private and Shared Phonebooks; both phonebook types can be used at same time: Private Phonebook Private phonebook allows you to manage your contacts on each registered handset; each handset can have his own private phonebook with his own contacts. DP750 supports up to 5 private phonebooks. A private phonebook can be assigned to one or more handsets registered to the base.
5. In Handset Settings section, select your Handset Phonebook to assign it to a specific handset as shown below where PB1 is assigned to HS1, PB2 is assigned to HS2… Figure 29: Handset Phonebook Settings You can assign same Private Phonebook to more than one handset. For example, we can assign Handset Phonebook named PB1 to HS1 and HS2. Any change in PB1 contacts will be applied to both HS1 and HS2 private phonebooks. Figure 30: Handset Phonebook Selection 6.
Global Phonebook Global phonebook allows to manage contacts and use them in all registered handsets. The contacts can be imported either via XML or via LDAP. Follow steps below to upload your shared phonebook: Global Phonebook via XML 1. Access the Web GUI of your DP750 using the admin’s username and password. (Default username and password is: admin/admin). 2. Press Login to access your settings. 3. Go to Phonebook Global Phonebook XML Settings tab. 4.
iv. Configure the Phonebook Download Interval (in minutes) to periodically contact your server to download new phonebook file version if available. If set to 0, automatic download will be disabled. Valid range is 5 to 720. v. Set Remove Manually-edited Entries on Download to No to keep any contact information entered from the handset directly while downloading your global phonebook file. If set to Yes, contacts manually entered from handset will be removed after downloading global phonebook.
XML Phonebook file format
XML Phonebook Example:
Global Phonebook via LDAP 1. Access the Web GUI of your DP750 using the admin’s username and password. (Default username and password is: admin/admin). 2. Press Login to access your settings. 3. Go to Phonebook Global Phonebook LDAP Settings tab. 4. Set Global Phonebook Type to LDAP (in this case, XML phonebook will not be available). Figure 34: Global Phonebook LDAP Settings 5. Under LDAP Phonebook Settings, set your LDAP parameters to connect to your LDAP server.
After applying your configuration, your global phonebook will be synchronized with all registered handsets and contacts will be displayed on your DP720 handsets screens. You can access your Global phonebook by pressing Contacts on your DP720 handsets and select Shared. Your Global Phonebook contacts will be loaded and displayed on your DP720 screen. Figure 35: Shared Contacts DP750/DP720 Administration Guide Version 1.0.3.
DP750 ASSOCIATION WITH DP760 DECT REPEATER Important Notes: - DP750 will only support up to 2 concurrent calls when the repeater mode is enabled even if all the handsets are not using repeater’s signal. - DP760 can relay up to 2 concurrent calls.
• Auto Association • Manual Association • Use DP750 Repeater Management to associate DP760 Auto Association To auto associate your DP760 DECT Repeater with DP750 Base Station: 1. Power on the DP760 DECT Repeater. 2. After the DP760 finish booting, the association LED will be blinking to indicate that the repeater is searching for nearby base stations. Note: If all the LEDs remain on, it indicates that the DP760 Repeater has successfully associated with a DP750 Base and ready for use.
Notes: - For auto association, the option Use manually configured RFPI under DP760 Web GUI should be disabled (by default disabled). - The RF auto association requires the repeater to be close to the base during the pairing process to work properly (this is a standard DECT repeater pairing limitation). Manual Association To manually associate your DP760 DECT Repeater to your DP750 Base Station: 1. Access the Web GUI of your DP760 using the admin’s username and password.
Figure 38: Repeater Status – Associated (Manual Association) Note: Make sure that Repeater Mode is enabled on your DP750 Base Station. Use DP750 Repeater Management to Associate DP760 ❖ Enabling Repeater Management Mode The following steps illustrate how to enable and use the Repeater Management mode on DP750: 1. Access the Web GUI of your DP750 using the admin’s username and password. (Default username and password are admin/admin). 2.
Figure 39: Repeater Associated Status ❖ Associating DP760 using Repeater Management Mode on DP750 The repeater management mode displays discovered and paired devices using their name, IP and Mac addresses and also gives the possibility of associating the DP750 Base Station with DP760 DECT Repeater. Please refer to following steps in order to associate DP760 with DP750 using repeater management mode: 1. Access the Web GUI of your DP750 using the admin’s username and password.
Figure 40: DECT Repeater Status on DP750 DP750/DP720 Administration Guide Version 1.0.3.
DP760 DECT REPEATER DISSOCIATION FROM DP750 To disconnect DP760 DECT Repeater from the Base Station DP750, please refer to following options: Using DP760 Web GUI To disconnect your DP760 DECT Repeater via Web GUI, please refer to following steps: 1. Access the Web GUI of your DP760 using the admin’s username and password. (Default username and password are: admin/admin). 2. Enter the administrator’s username and password to access the Web Configuration Menu.
Using Repeater Management Mode on DP750 To disconnect your DP760 DECT Repeater using the repeater management mode on DP750: 1. Access the Web GUI of your DP750 using the admin’s username and password. (Default username and password are admin/admin). 2. Navigate to Status DECT Repeater Status. 3. Select the repeater station from Discovered Devices. 4. Clink Unlink button to dissociate the repeater from the base station.
UPGRADING AND PROVISIONING The DP750 can be upgraded via TFTP/HTTP/HTTPS by configuring the URL/IP Address for the TFTP/HTTP/HTTPS server and selecting a download method. Configure a valid URL for TFTP or HTTP/HTTPS; the server name can be FQDN or IP address. Examples of valid URLs: firmware.grandstream.com fw.ipvideotalk.com/gs DP750 Firmware Upgrade Procedure Please follow below steps in order to upgrade the firmware version of your DP750 base station: 1.
Figure 43: Firmware Upgrade Page Upgrading via Local TFTP/HTTP Servers For users that would like to use remote upgrading without a local TFTP/HTTP server, Grandstream offers a NAT-friendly HTTP server. This enables users to download the latest software upgrades for their devices via this server. Please refer to the webpage: http://www.grandstream.com/support/firmware Alternatively, users can download a free TFTP or HTTP server and conduct a local firmware upgrade.
Instructions for local firmware upgrade via TFTP: 1. Unzip the firmware files and put all of them in the root directory of the TFTP server. 2. Connect the PC running the TFTP server and the phone to the same LAN segment. 3. Launch the TFTP server and go to the File menuConfigureSecurity to change the TFTP server's default setting from "Receive Only" to "Transmit Only" for the firmware upgrade. 4. Start the TFTP server and configure the TFTP server in the phone’s web configuration interface. 5.
4. Update the change by clicking the "Save and Apply" button.
Figure 45: Provisioning Feature • Provisioning via: Choose the method that the base station uses to request handset ipei config file. Can use TFTP, HTTP or HTTPS. • Config Server Path: Defines the server path for provisioning. Do not prepend address with "http://" or any other protocol. • Handset Config File Prefix: If configured, only the handset configuration file with the matching encrypted prefix will be downloaded and flashed into the device.
RESTORE FACTORY DEFAULT SETTINGS Warning: Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider. Resetting the DP750 Base Station There are two methods to reset your base station to the default setting: Via Reset Button 1.
3. Navigate to System Settings Factory Reset, a warning window will pop out to make sure a reset is requested and confirmed; 4. Press “Yes” (left softkey) to confirm and the phone will reboot. To cancel the Reset, press “No” (right softkey) instead. Users also can perform factory reset using combo keys on DP720 during booting up prior it’s fully booted, to give DP720 the ability to recover from some extreme cases like self-reboot or stuck right after booted up.
EXPERIENCING DP750/720 Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions. If you have purchased our products through a Grandstream Certified Partner or Reseller, please contact them directly for immediate support.
