Grandstream Networks, Inc.
COPYRIGHT ©2018 Grandstream Networks, Inc. http://www.grandstream.com All rights reserved. Information in this document is subject to change without notice. Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. The latest electronic version of this guide is available for download here: http://www.grandstream.
GNU GPL INFORMATION GAC2500 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream web site from: http://www.grandstream.com/support/faq/gnu-general-public-license/gnu-gpl-information-download Page | 2 GAC2500 User Guide Version 1.0.3.
Table of Content DOCUMENT PURPOSE ............................................................................................... 12 CHANGE LOG .............................................................................................................. 13 Firmware Version 1.0.3.27 ................................................................................................................... 13 Firmware Version 1.0.3.20 ...................................................................................
ASSISTIVE TOUCH ...................................................................................................... 29 Use the Touchscreen ........................................................................................................................... 29 Shortcut Keys ....................................................................................................................................... 30 Managing Status Bar ......................................................................
Mute .............................................................................................................................................. 49 Call Transfer ......................................................................................................................................... 49 Blind Transfer ................................................................................................................................ 50 Attended Transfer .........................................
Schedule Conference via Call History .......................................................................................... 83 Intercepted History........................................................................................................................ 83 Hotkeys (MPK) ..................................................................................................................................... 84 Event list ............................................................................
Groups ........................................................................................................................................ 102 Blacklist ....................................................................................................................................... 102 Schedule ..................................................................................................................................... 103 Call History ......................................................
Table of Tables Table 1: GAC2500 Features in a Glance .................................................................................................... 17 Table 2: GAC2500 Technical Specifications ............................................................................................... 17 Table 3: Equipment Packaging ................................................................................................................... 19 Table 4: GAC2500 Interfaces Explanations ........................
Table of Figures Figure 1: GAC2500 Package Content ........................................................................................................ 19 Figure 2: GAC2500 Host Interface .............................................................................................................. 20 Figure 3: Powering the GAC2500 ............................................................................................................... 21 Figure 4: Connecting the GAC2500 ...........................
Figure 40: GAC2500 Call Forward - Transferring ....................................................................................... 52 Figure 41: GAC2500 Call Forward - Split ................................................................................................... 52 Figure 42: GAC2500 Call Forward Type Setting Screen ............................................................................ 53 Figure 43: GAC2500 Call Forward Mode On Web GUI ...................................................
Figure 81: GAC2500 Call History Details .................................................................................................... 81 Figure 82: Call History Count ...................................................................................................................... 81 Figure 83: Call History Count Details .......................................................................................................... 82 Figure 84: GAC2500 Add Contact Screen ..............................
DOCUMENT PURPOSE This document describes how to configure the GAC2500 via phone's LCD menu and web UI menu to fully manipulate phone's features. To learn the advanced functions of GAC2500, please visit http://www.grandstream.com/support to download the latest “GAC2500 Administration Guide”.
CHANGE LOG This section documents significant changes from previous versions of GAC2500 user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.3.27 • No major changes Firmware Version 1.0.3.20 • Optimize Bluetooth performance • Added support for TLSv1.1 and TLSv1.2. • Added option to block image gallery options via GUI Config Tool 3.9.0. [block image gallery options] Firmware Version 1.
• DUT in a conference with an outgoing call will add all incoming call to conference. [Answering an Incoming Call in Conference] • Changed LDAP search timeout unit to second. [Search timeout (s)] • Changed internal storage icon. [File Manager] • Modify phone type and Email type to English only while importing/exporting Contacts xml file on Universal Phone Editor. • Added more operation on LCD for GVC320x when GAC2500 is connected to GVC320x via USB.
• Updated tool tips display on web UI. • Updated RJ48 cascade mode. LCD supports complete synchronization. • When screen lock is enabled, unlock is required for MPK, transfer, add to Conf in a call. • Added a PNP icon on status bar when enabled. • Updated videos in Tips app. Firmware Version 1.0.1.26 • Added setting LCD home screen. • Added hold/UnHold for individual conference participant. • Added FTP server. [FTP Server] • Added GAC2500 quick guide. Firmware Version 1.0.1.
WELCOME Thank you for purchasing Grandstream GAC2500 Audio Conference Phone for AndroidTM. This User Guide describes the basic concept and tasks necessary to use and configure your GAC2500. This document covers the topics of conference environment setups, start conference and the relevant operations like conference reservation. To learn the advanced features and configurations, please visit http://www.grandstream.com to download the latest "GAC2500 Administration Guide".
PRODUCT OVERVIEW Feature Highlights The following tables contain the major features of the GAC2500: Table 1: GAC2500 Features in a Glance • Runs Android™ 4.4 and offers full access to all Android™ conference apps in the Google Play Store (e.g., Skype™, Skype for Business™, Google Hangouts™, etc.) • World-class high fidelity sound quality with audio bandwidth of up to 18Khz • 4.3" capacitive touch screen LCD with support for flexible layout/content customization • 3x microphones (12 ft.
Telephony Features Hold, transfer, forward (unconditional/no-answer/busy/conditional), call park/pickup, 7-way audio conference, auto answer, downloadable XML phone book (up to 2000 entries), LDAP, call waiting, call history (up to 2000 entries), flexible dial plan, personalized music ringtones, server redundancy & fail-over Sample Applications Skype™, Google Hangouts™, Skype for Business (Lync), Web browser, Facebook™, Twitter™, YouTube, Google calendar, mobile phone data import/export via Bluetooth, et
GETTING STARTED This chapter provides basic installation instructions including the list of the packaging contents and also information for obtaining the best performance with the GAC2500. Equipment Packaging Table 3: Equipment Packaging GAC2500 • 1 x GAC2500 Main Case. • 1 x 12V Power Adapter. • 1 x Ethernet Cable • 1 x Micro-USB Cable • 1 x RJ48 CAT5 • 1 x Quick Installation Guide • 1 x GPL License Figure 1: GAC2500 Package Content Note: Check the package before installation.
Product Appearance Figure 2: GAC2500 Host Interface Table 4: GAC2500 Interfaces Explanations Name RJ48 Interface Explanation Daisy chain (up to 2 units via RJ48 CAT5) mode in large conference room for better audio quality. RJ45 Network Interface Connect to LAN port. 12V DC Power Supply Interface Connect to Power Adaptor. USB OTG devices can be connected to GAC2500 via the USB cable.
Powering the GAC2500 The GAC2500 can be powered either using POE or PSU, please refer to the following picture to have more visibility how to connect your audio conferencing system. Figure 3: Powering the GAC2500 Connection Configuration GAC2500 provides the following connection configurations: Daisy Chain USB Slave Mobile Phone Mode Mode Mode Figure 4: Connecting the GAC2500 P a g e | 21 GAC2500 User Guide Version 1.0.3.
IP Mode The GAC2500 is used as an independent phone in IP mode. Please follow the steps below to connect. 1. Connect the LAN port of the device to the external network port (the port in the office or at home) via Ethernet cable; 2. Plug in the power adapter into the power supply interface then power up the GAC2500. Note: It is recommended to use IP mode in room 3.6m* 7.2m or smaller. USB Slave Mode GAC2500 can be used as auxiliary device for GVC3200 or PC for audio acquisition and play.
If the GAC2500 is not connected to the SPKR USB interface it will prompt the following message in order to switch the port on the GVC3200. Figure 6: Connected to Wrong USB Port Note: If GAC2500 is connecting to PC via Micro-USB but there is no audio output from GAC2500, it is because the PC uses default audio output in most cases. Please configure GAC2500 as default audio output. Cascade Mode Connect two GAC2500 (s) via RJ48 CAT5 for larger space. Please follow the steps below to connect. 1.
Note: • It is recommended to use cascade mode in room 7.2m*12.2m or smaller. • Please keep a distance of 5m between two devices. • Please make sure the master device is connected to the network or it may not work properly. • The slave device will synchronize with the master device and their dial screens will be shown synchronously. Mobile Phone Mode GAC2500 could be connected to mobile phone for expanded use. Please follow the steps to connect. 1.
Note: • The GAC2500 package contains no 3.5mm audio aux cable, you can buy one at electronic gadgets store. • The line sequence of GAC2500 must be the same as the one of your mobile phone, or the microphone may work improperly. • It is recommended to connect mobile phone first, then GAC2500. • You cannot dial or call a number via GAC2500 keypad directly. • Once mobile phone mode is enabled, the 3.5mm audio aux line is regarded as one call line. • Once a conference is established, the 3.
GETTING TO KNOW GAC2500 Desktop When the GAC2500 is on idle screen, hold the screen at the bottom of the screen, drag upward to bring up 5 soft keys; hold the screen at the top of the status bar, drag and drop down to open the status bar, Figure 9: GAC2500 Multi-screens • Home Screen. GAC2500 Home screen is a dial screen by default. You can dial up or start a conference on this screen. To change the home screen, please long press the blank area and select “Edit desktop”.
DND mode is enabled Wi-Fi is connected Sending files via Wi-Fi is enabled but not connected Bluetooth Bluetooth has been plugged in Using Bluetooth headset for calls Volume is turned to silent Mute is enabled. Downloading Download failed Updating Application 3.5mm headset is inserted Switch 3.
Figure 11: GAC2500 English Keyboard - Uppercase Numbers and Symbols To input numbers and symbols, tap on the default keyboard to switch to numbers/symbols. Tap on for more numbers/symbols. Using the LED Indicator The GAC2500 LED indicator is located on the top part of the device. It can be used to notify the users with current status of the device. The priority of the indicator from high to low is shown below.
ASSISTIVE TOUCH Use the Touchscreen To fully manipulate the GAC2500 capacitive touch screen, use your fingers to operate the following on the GAC2500 icons, buttons, menu items, onscreen keyboard and etc. Figure 12: GAC2500 Finger Gestures on the Touch Screen • Tap Slightly touch the screen with fingertip to initiate menu, options or applications. For example, to select items on the screen (e.g., setting options, apps and etc.); to press onscreen buttons (e.g.
Shortcut Keys GAC2500 supports shortcuts for some special operation like Screenshots, Factory Reset, Upgrade and Security. • Screenshot. Long press the Process Manager icon be saved automatically in the screenshot on GAC2500 screen, the screenshot file will folder under SD card. Go to File Manager→Storage→Pictures→Screenshots to view files. • Factory Reset. When powering up GAC2500, long press the reset button on the back of the device for more than 10 seconds to restore to factory settings.
Figure 14: GAC2500 Idle Screen Menu • Edit Wallpaper: Edit the idle screen wallpaper. • Edit Desktop: Add, delete, edit desktop or add widgets on the desktop. Edit Wallpaper You can set wallpapers, live wallpapers or choose photo from gallery. See figure below. Figure 15: GAC2500 Choose Wallpaper 1. Long press the blank area on home screen then tap on "Set Wallpaper"; 2.
Edit Desktop The desktop screen is as shown below. Figure 16 GAC2500 Edit Desktop • Add Desktop: Press finger slightly in free space of the screen and fast slide to the last screen and click on the middle screen to add a new desktop. Users could add up to 15 desktops. • Delete Desktop: Click on the upper right corner of the blank desktop to delete it. The desktop with widgets and shortcuts on it is undeletable. • Tap on the icon of a preview desktop to set it as home screen.
Managing Desktop Apps and Items All the GAC2500 apps/items can be accessed /removed. Take Weather Forecast as an example in the following chapter. - Opening an app Tap on Weather Forecast icon to access screen as shown on the following figure. Users could edit Weather Forecast after accessing it. Figure 17: GAC2500 Weather Forecast Screen - Moving an app Touch and hold the Weather Forecast icon, when the icon begins to float, drag it to any desktop with free space.
- Removing an App Touch and hold the Weather Forecast icon until the Recycle Bin icon displayed on the top as shown in figure 18, drag the widget to the Recycle Bin, when the item gets close to the Recycle Bin, it will turn red. Now release your finger to delete. Figure 19: GAC2500 Remove Weather Forecast from Desktop Note: The system applications cannot be deleted. Managing Applications Tap on the Process Manager icon on screen to view the running applications on the GAC2500 as shown below.
The Status Bar shows time, network connectivity, signal strength, notification information and etc. Input Box Shortcut: Conference Shortcut: Contacts Account widget displays the account information. Up to 6 accounts can be Shortcut: Multi-Purpose Keys (MPK) registered and displayed. Select Call Dial up Mode Figure 21: GAC2500 Home Screen • Mode. Set the call mode. • Account. Display all registered accounts. Tap to select account. • Input box.
CONNECTING TO NETWORK AND DEVICES The GAC2500 supports a variety of network connections (Ethernet, Wi-Fi) and device connections, you can configure on GAC2500 or log in the GAC2500 web UI to configure. For more information about using web UI, please refer to the GAC2500 Administration Guide in www.grandstream.com. Network Network connection has a variety of ways, one is wired connection via the cables, and the other way is to connect via Wi-Fi.
Figure 22: GAC2500 Add Wi-Fi Screen Search and Add Wi-Fi Once Wi-Fi is turned on, GAC2500 will automatically start the scanning within the range. A list of Wi-Fi networks will be displayed as scanning result. Tap on the SSID and enter the correct password information to connect to the selected Wi-Fi network. Follow the steps below for static IP usage in Wi-Fi environment: 1.
3. The GAC2500 scans and displays the IDs of all available Bluetooth devices in range. Once the Bluetooth device shows up in the result, tap on it to start pairing. 4. Confirm the passkey in the prompted message (if any). Or if passcode is required, please refer to the device's documentation or other procedures to obtain the passcode. Connecting to a Bluetooth Device After successfully paired, the device will be connected to the GAC2500 immediately.
Note: • When enabled Bluetooth headset mode, a pop-up dialog will prompt to remind users whether import contact or call history from Bluetooth device (your phone), if agree, when you input digits in input box, the device will automatically start contact/call history matching. • When enabled Bluetooth headset mode, when your Bluetooth device has an incoming call, GAC2500 also rings and displays call screen at the same time. You can either answer the call with your Bluetooth device or GAC2500.
If the GAC2500 is connected to VPN successfully, icon will be shown in the top status bar; if the connection is failed, a prompt box will pop up to remind users whether to connect again. If icon displays in the top status bar, please check whether your VPN configuration is correct. Table 7: GAC2500 VLAN Configuration Parameters Parameters Descriptions Assigns the VLAN Tag of the Layer 2 QoS packets for LAN port. Default value is 0.
Identity Enter the Identity information for the 802.1X mode. MD5 Password Enter the MD5 Password for the 802.1X mode. CA Certificate Upload the CA certificate for the 802.1X mode. Client Certificate Upload the CA certificate for the 802.1X mode. Private Key Upload the private key for the 802.1X mode. P a g e | 41 GAC2500 User Guide Version 1.0.3.
MAKING PHONE CALLS Account GAC2500 supports up to 6 independent SIP account and 1 BlueJeans™ account. Users need to register their own accounts to the SIP server to make calls via the accounts. The following figure shows the account is successfully registered (account icon is highlighted in green). Figure 26: GAC2500 Registered Account Status The GAC2500 supports also using dial pad to dial out call in Skype for business app.
4. If input area has a number, the GAC2500 will check the account call settings to see if “Use # as Dial Key” is enabled or not. 5. If input area has no number, DUT will use ‘#’ as redial directly. Redial Redial is to dial the last dialed-out number. It is only available when the call log exists. 1. Enter the dial screen; 2. Press the button or tap on "#" to dial the last dialed-out number automatically. Note: You can redial the last dialed-out number, but unable to dial the conference.
1. On the LCD display device, access Contacts by tapping on the icon on LCD. 2. Navigate and select in the Contacts entries using the remote control navigation keys. 3. Tap on the dial key to dial out. Direct IP Call Direct IP Call allows GAC2500 and another VoIP device to talk to each other in an ad-hoc fashion without a SIP proxy.
Answering a Call When the device is in idle and there is an incoming call, the device will show the call screen as below. Figure 27: GAC2500 Single Incoming Call Screen Select "Answer" to answer the call, or reject the call by pressing the “Reject” soft key. When there is an incoming call during an active call, users will hear a call waiting tone with the LCD displaying the caller name and ID for the incoming call.
Figure 29: Reject Call via SMS Once enabled "Enable quick reply", when there is an incoming call, you can tap on "SMS reply" to access quick reply list, select the reply to send the reject call. Note: Notices reject function works when the callee sends the SIP message to the caller to reject call, please confirm your service provider supports this service.
• Start/Stop recording: Tap to start/stop recording. • Volume: Tap to bring up the volume bar to adjust the volume. • More: Bring up more options including like MPK, Transfer, etc. • • DTMP Keypad: Tap to bring up the DTMF keypad. End: End the current line. Call Hold and Call Resume - Call Hold During the active call, press HOLD button to put the current call on hold. Users could then make or answer a new call.
Figure 32: GAC2500 Mew - Start Recording Call Details Users could view the call details of the GAC2500 during an active call by following steps below: 1. During an active call, tap on the “More” soft key in the bottom to show more options as shown in the figure below: Figure 33: More softkey 2. Tap on the “Call Details” soft key to show the call details. P a g e | 48 GAC2500 User Guide Version 1.0.3.
Figure 34: Call Details Mute During the active call, you can tap on the "Mute" button to mute the call, you will not be heard by others. The screen is as shown below.
Blind Transfer 1. User A and user B are in an active call. 2. User A tap on Transfer button to bring up the transfer screen; 3. Set the transfer mode to Blind. The default mode is Blind; 4. Enter the digits and press the SEND to transfer the call with user B to User C. When user C’s phone rings, the phone interface of user A is shown in figure 32. If user C answers the call, user A will automatically go back to the idle screen, which indicates the successful transfer; 5.
3. User C answers the phone to set up the line with user A; User A taps on More button in the menu then choose Transfer to bring up the transfer screen. The line with user B will be displayed on screen; 4. User A sets the transfer mode to Attended then choose to display user B’s number, the call will be transferred to user C. User B and user C could talk directly via the phone.
Figure 39: GAC2500 Call Forward - Select Forward Mode 3. Input digits and then press the Send soft key; 4. Users will hear the ring back tone and see the prompt as shown below. Hang up the phone to transfer the call to the third party C automatically; press the "Cancel" button will cancel the transfer; Figure 40: GAC2500 Call Forward - Transferring 5. User A could press the "Transfer" button to forward the call to user C.
DND (Do Not Disturb) When DND is on, the incoming calls to the GAC2500 will be blocked without ringing. Users could see the blocked calls in call history. Once enabled, the DND icon will be displayed in the status bar on the top of the screen. 1. Hold the screen at the top of the status bar, drag and drop down to open the status bar. 2. Touch the DND icon to turn it on/off. Note: • When DND is on, the active call will not be affected, all the calls after to the registered accounts will be blocked.
• Time based: Forward calls based on the time range. • Busy: Forward calls when an active call exists. • No-answer: Forward calls when phone is not answered. Set from Web GUI Log in the Web GUI and go to Account→Call Settings to find Call Forward option as shown below and specifies the call forward mode in the drop-down list. Figure 43: GAC2500 Call Forward Mode On Web GUI 7-way Conference The GAC2500 supports up to 7-way conference.
Figure 44: GAC2500 Conference Screen 3. Tap on to start adding parties to conference; Figure 45: GAC2500 Add Party To Conference 4. Enter digits and then tap on to dial out; 5. Repeat the steps 3-4 to add more parties. Note: • You can add multiple members to conference at one time. • You cannot stay in one single active line once joined conference. Answering an Incoming Call in Conference You can specify how your GAC2500 handles incoming calls.
During a conference call, when an incoming call is received, the following prompt will be displayed: Figure 46: Conference Incoming Call If the call is answered, it will be added automatically to the conference. Figure 47: Call Added to Conference Conference Management The following figure shows a 3-way conference established. Figure 48: GAC2500 3-Way Conference P a g e | 56 GAC2500 User Guide Version 1.0.3.
Tap on participant icon to bring up more operations. Redial. Tap on the icon to dial out again if the call failed. Mute. Once enabled, the icon next to the conference member will turn to becomes , and the Mute icon . The selected member will not be heard by other parties. You can tap on to unmute the member. Block. Once enabled, the icon next to the conference member will turn to becomes , and the Block icon . The selected member will not hear other members. You can tap on to unblock the member.
Lock. Lock/Unlock conference. End. End conference and go back to home screen. Invite Members to Conference Users could use one of the following ways to add members. • Access the dial screen by clicking on the ADD icon on conference screen. Then enter the number to dial out. Once the member answers the call, it will be connected into the conference automatically. • Tap on to access the dial screen, then enter the number to dial out.
End Conference To end the conference, tap on END button to disconnect. If the GAC2500 is the conference host, ending the conference will disconnect all the members from the conference. If the conference member hangs up the call, it will be disconnected from the conference but other parties in the conference will stay in the conference. Schedule Conference Schedule feature allows the user to set a specific time to hold a conference in advance, with conference reminder and members.
Add Scheduled Conference Follow the steps below to add a scheduled conference: 1. Tap on on desktop to access Schedule screen. 2. Tap on on the upper right corner to access "Add Conference" screen as below. Figure 52: GAC2500 Add Conference Screen 3. Fill in conference name, members, start time, conference duration, etc.; 4. Tap on to save the scheduled conference and go back to schedule screen.
Auto-answer for conference member Configure whether to answer the call from the conference member automatically. If the call is not from the conference member, it will not be answered automatically. Lock Users could lock/unlock the scheduled conference. Once locked, the other incoming calls will not be able to join conference.
Figure 54: Select Google Account 4. Click on account Settings, then go to the google account and create a new event Then enter conference members in “Description” option. The members should be in the format: Number “Number” filed is required while the other two fields are optional. For example: 1000<1000>;0655443322;0655443311 5.
Reschedule Conference If you want to reschedule the conference that has been held, please refer to steps in chapter Edit Scheduled Conference to edit conference again and save. 1. Go to Schedule app → History section. 2. Slide left to go to conference history. 3. Tap on the reschedule icon 4. Tap on confirm icon to configure it. . Delete Scheduled Conference Follow the steps below to delete the existing scheduled conference: 1. Access Schedule screen; 2.
2. Slide left on screen as shown below and tap on to delete conference. Figure 57: GAC2500 Delete History Conference Screen • Batch delete conference entries. 1. Access Schedule screen; 2. Long press the conferences entry to access the edit screen as shown below: 3. Check the conferences you want to delete and tap on on the upper right corner to batch delete conferences. Note: If you edit a history conference, it will become a new scheduled conference after save.
Voicemail When there is a new voicemail, voice mail icon could go to LCD Settings→Advanced will show up as a notification in the status bar. Users settings→Account, or login the web UI→Settings→Account→General Settings→Voice Mail UserID to configure the access number for the voicemail.
APPLICATIONS GAC2500 provides built-in applications such as like Contacts, Call History, File Manager, Browser and etc. Users could also download the apps from GS market to install on the GAC2500. Contacts GAC2500 Contacts app helps users to easily store and manage phone number and contact information. Users can add contacts on the GAC2500 or import contacts from external devices as well as download from a server. On the GAC2500 home screen, you can see local Contacts and LDAP Contacts.
• Contacts. Display all contacts. • Groups. View groups. Select one group to view group details. • Blacklist. Display blacklist. • Call. Tap • Add Contact. Tap to access New Contact screen. Fill in contact information and save. • Search Contact. Tap to access Search Contact screen. • More. Tap on • Contact Details. Select one contact to view contact details. on the contact you would like to call. to export/import/download Contacts, view storage status or sort Contacts.
Figure 63: GAC2500 Import Contacts Parameters Screen Table 11: GAC2500 Import Contacts Parameters Parameters Descriptions If enabled, the previous contact records will be deleted when a new phonebook file Clear old history is loaded into the phone. If disabled, both the old contacts and new contacts will be kept in the GAC2500. Clear old history Configures whether clear all contacts or reserve local contacts when clear old list. Mode The default setting is "Clear All".
Figure 64: GAC2500 Contacts Screen Table 12: GAC2500 Download Contacts Parameters Parameters Descriptions If enabled, the previous contact records will be deleted when a new phonebook file is Clear old history loaded into the phone. If disabled, both the old contacts and new contacts will be kept in the GAC2500. Clear old history Configures whether clear all contacts or reserve local contacts when clear old list. mode The default setting is to "Clear All".
Manage Contacts • Delete Contact 1. Long press the contact you would like to delete to access edit screen; 2. Check the contact, or click the button on the upper left corner of the toolbar for quick operation. "Select All" indicates check all select entries while "Cancel All" indicates uncheck all selected entries; 3. The digit on the upper right corner indicates how many contacts you have selected, tap on to delete contacts you selected.
1. Press the MENU key on Contacts screen to bring up the Export contacts screen. Figure 66: GAC2500 Export Contacts Screen 2. Configure parameters as shown in table below and select the directory to save the exported file. 3. Tap on the "OK" key to export the file. Table 13: GAC2500 Export Contacts Parameters • Parameters Descriptions File encoding Select the encoding format for XML contact file. File type Select the file format for phonebook file export. The device supports xml, csv ,vcard.
Figure 67: GAC2500 Contacts Storage Status Screen • Add Google Account Account allows users to add vast number of 3rd party Android applications (including Google, Lync, Skype, company, Email, and etc.). Users can also sync GAC2500 via Google Play account, corporate account or Email. Tap "Add Account" button to add new account according to the installation wizard. The following steps demonstrate how to add a Google account.
Figure 69: GAC2500 Groups Screen • Add New Group There are 2 ways to add group members. - Add the contact to the group when editing or adding a new contact. - Select the contact you would to add to this group on Groups page when adding or editing a new group. Follow the steps below to create a new group: 1. Tap on the Groups page as shown below; Figure 70: GAC2500 Add Group Screen Note: The priority of ringtones from high to low is "Custom", "Group", "Account" and "Default".
• 1. Call Groups Tap on the upper right corner on Groups screen to access screen as shown below: Figure 71: GAC2500 Dial Group Members Screen 2. Check group member (s) you want to call; 3. Tap on the CALL button to dial out. • Delete Group Follow the steps below to delete groups. 1. Long press the group entry you want to delete; the screen is shown below: Figure 72: GAC2500 Edit Group Screen 2. Check to select the group (s) you would like to delete; 3.
• Create Group Short Cut GAC2500 supports creating a shortcut of a group to LCD desktop, or to Group Call in hotkeys app. 1. In Groups tab under Contact app, tap on one group item to enter edit detail. 2. Tap on the send icon to prompt modes to select. 3. Check the mode to send and tap “OK”. Note: When choosing “Send to the Group Call (hotkeys)” but the group has more than 6 contacts, please choose at most 6 numbers.
Figure 74: GAC2500 Manual Add Blacklist Screen Figure 75: GAC2500 Blacklist Settings Screen Table 14: GAC2500 Blacklist Settings Parameters Parameters Descriptions DND mode Turn on/off DND mode. Once it’s turned on, the phone would reject all incoming calls. Block mode Turn on/off Block Mode. Once it's turned on, the incoming calls from the numbers in the blacklist will be rejected. Block options Set the types of incoming calls. This option is valid once the Block Mode is turned on.
LDAP GAC2500 supports LDAP. Tap on LDAP Contacts to access the main interface as shown below: Figure 76: GAC2500 LDAP Book Screen Tap on the upper right corner or login the Web page to configure it. (Maintenance →LDAP Book). Figure 77: GAC2500 LDAP Settings Table 15: GAC2500 LDAP Book Parameters Parameters Descriptions Connection mode Selects which protocol will be used for LDAP searching, LDAP or LDAPS. Default dial account Specifies default account when making outgoing from LDAP contacts.
Example: dc=grandstream, dc=com ou=Boston, dc=grandstream, dc=com User name (binding DN) Password Configures the bind "Username" for querying LDAP servers. Some LDAP servers allow anonymous binds in which case the setting can be left blank. Specifies the bind "Password" for querying LDAP servers. The field can be left blank if the LDAP server allows anonymous binds. Configures the "name" attributes of each record which are returned in the LDAP search result.
(&(cn=%) (telephoneNumber=*)) returns all the records with the "cn" field starting with the entered prefix and "telephoneNumber" field set. Configures the entry information to be shown on phone's LCD. Up to 3 LDAP displaying name fields can be displayed. attributes Example: %cn %sn %telephoneNumber Specifies the maximum number of results to be returned by the LDAP Max hits server. If set to 0, server will return all search results. The default setting is 50.
Figure 79: GAC2500 Add LDAP Contact to Local 3. Check contacts entries to add contacts to local. Call History Call History provides users access to phone's recent call records. The user can view all records, or select different categories for incoming calls, outgoing calls, missed call and conference. To access Call History, go to Home screen→ Applications→ . Figure 80: GAC2500 Call History Screen Click on a record in the call history and press to dial out this number directly.
Figure 81: GAC2500 Call History Details Note: Call history displays all Blue Jeans™ conference call history as well. Tap on to dial out directly and there is no need to input the password again. However, if the conference doesn’t exist or the password has been changed, the re-dial will fail. Call Count Call History Users can view number of calls made or received from one extension by following these steps: 1. Access Call History Figure 82: Call History Count 2.
Figure 83: Call History Count Details Add Contact from Call History 1. Access Call History screen; 2. Select one call history entry to access details screen; 3. Tap on the upper right corner and select “View contact” to access “Add a contact” screen; Figure 84: GAC2500 Add Contact Screen 4. Tap on “Create new contact” to add new contact information. 5. Confirm to add contacts. Delete Call History 1. Long press the call history entry you want to delete to access editing mode; 2.
Schedule Conference via Call History 1. Select one call history entry you would like to add to scheduled conference; Figure 85: GAC2500 Conference Call History Screen 2. Tap on the upper right corner to access schedule screen; 3. Fill in information and tap on to save. Note: If the conference members are more than 6 people, you will enter the members select screen to check members first.
Hotkeys (MPK) User could login the Web page and go to Advanced→MPK LCD Settings or go to LCD menu→Hotkeys to configure it. 1. Open Hotkeys app from LCD menu, tap on Tap on 2. the upper right corner to access Number List page. to add number. Users could also tap on to add number directly from Contacts. See figure below. Figure 87: GAC2500 Add MPK Number Figure 88: GAC2500 Add Number from Contacts 3. The MPK screen is shown in figure 76 after adding numbers.
Figure 89: GAC2500 MPK Number Screen Event list The Event List URI in MPK list, it requires server support. Users should firstly configure an Event List URI including expanded list on the server (e.g.: BLF1006@myserver.com) and fill in URI without a domain name (e.g.: BLF1006). 1. Open MPK, tap on on the upper right corner and select Event list as key mode. 2. Fill in information and save.
Figure 91: GAC2500 MPK List Users can edit, order or delete the hotkeys in the list. Edit: Click on an item to enter the edit page. Order: Hold the on the right and move the item to reorder.
Show Display If selected, the display name on the server will replace the name users configured. Name from server The default is "No". BLF call-pickup If configured, the phone will add the prefix each time using MPK button to answer the prefix call. The default setting of each account is "**". Notices Users could receive SIP messages and set up reject calls in Notices function.
Delete Notices 1. Long press one notice entry to access edit screen; 2. Check the notice (s) you want to delete and tap on to delete. Notices Settings If enable "Allow Reminder", a warning will be sounded and you’ll see notification on the status bar when receiving a notice; If enable "Quick Reply", a quick reply will be sent when the incoming call is rejected. 1. Tap on the upper right corner on Notices page to access Settings screen; Figure 95: GAC2500 Notices Settings Screen 2.
File Manager File Manager allows users to delete, move, copy, paste, send, rename files (including files on storage device such as USB flash drive), and query file properties on the GAC2500. Figure 97: File Manager Copy File To copy the file from the GAC2500 to USB storage device: 1. Insert USB/SD storage device into USB port on the GAC2500. It will take a few seconds for the GAC2500 to prepare the connection; 2. The USB storage icon will show on the status bar; 3.
Delete File The first 5 steps are the same as the ones in Copy File. 1. Tap on the upper right corner, a dialog will pop up for users to confirm whether to delete the file or not. 2. Press the "OK" key to delete the file successfully. Rename File 1. Go to Home screen, find the application File Manager. 2. Open the target folder and long press the file. 3. Press MENU key 4.
Normal Recorder 1. Tap on the upper right corner to access recording interface, Tap on to start recording; 2. Click "Save" to save the record file, click "Cancel" will bring out the dialog for users to confirm whether to save the file or not and to stop recording; Figure 99: GAC2500 Normal Record - Recording 3. Go back to the Recorder page, select one recording file and click on the right of the progress bar to play the file.
Recorder Settings Tap on the upper right corner on Recorder screen to sort the recording files, or access the recording setting screen as shown below: Figure 101: GAC2500 Recorder Settings Screen ▪ Enable password. Enable and set password. Once set the password, input the password to access Recorder. ▪ Change password. To change password, please enable "Enable Password" option first. ▪ Set store location. When a USB disk is detected, you can set the recorder stored in the USB disk.
• Zoom in/out the page via zoom gesture. • Press the menu button on the upper right corner to open the menu bar for more operations. GS Market GAC2500 provides direct access to apps via built-in GS market app. Users could download the apps from the market and install to the GAC2500. Search Apps In the GAC2500 Home screen, click on Applications→GS Market category, or input key words and click on . The users could view the apps by to search.
Figure 102: GAC2500 FTP Server Connection You can change the settings of FTP server before file transfer. Tap on the on up right to open FTP server settings. From here, user can set username and password to login, port number and directory to access. Figure 103: GAC2500 FTP Server Settings User Helper For the first time, it powers up or after factory reset, GAC will open User helper and tips. Users can follow the guide to use GAC2500. P a g e | 94 GAC2500 User Guide Version 1.0.3.
Figure 104: GAC2500 Quick User Guide Downloads Downloads is for viewing and managing the files downloaded from internet. Click on the icon to open Downloads. Figure 105: Downloads • Click on icon to sort the files by name, date modified, or size. • Click on icon to configure the view of files. P a g e | 95 GAC2500 User Guide Version 1.0.3.
GAC2500 WEB UI FEATURES Accessing GAC2500 Web GUI The IP address of the GAC2500 displays on LCD display screen. To access the GAC2500 Web GUI: 1. Connect the computer to the same network as GAC2500. 2. Open a Web browser on your computer, enter the phone’s IP address in the address bar of the browser; for example: http://192.168.124.111; 3. Enter the administrator’s login and password to access the Web Configuration Menu.
• Maintenance: Network Settings, Time & Language, Security Settings, Upgrade, Troubleshooting, Device Manager. • Status: Account Status, Network Status, System Info. You can log in as an administrator or a normal user. The following table shows the web pages accessible by normal user and administrator.
Call Page GAC2500 Web UI call page is shown below. Users could make calls and initiate conference from Web UI. Input numbers, you can add up to 2 members. Select call mode Display info of all accounts Click to dial out Display call history and contacts Display two Put cursor on one entry, click “+” to add latest scheduled this contacts to input bar conference info Figure 108: GAC2500 Web UI – Call Making a Call 1. Select account in Account Info box; 2.
Single Incoming Call When the GAC is in idle, the dial screen will pop up when dialing out as shown below: Figure 109: GAC2500 Web UI - Single Incoming Call If the callee answers the call, you will see dial screen which is the same as the one on GAC2500 LCD. Tap on on the upper right corner to minimize dial screen to the lower right corner as shown below: Figure 110: GAC2500 Web UI - Minimize Call Screen When the line is in mute/hold/recording status, the corresponding icons will be highlighted.
Conference Control When the GAC2500 is on conference, the conference screen is as shown below. Figure 111: GAC2500 Web UI - Conference Control The conference screen on Web is the same as the one on GAC2500 LCD. Tap on the upper right corner to minimize conference screen to the lower right corner as shown below: Figure 112: GAC2500 Web UI - Minimize Conference Screen When the line is in lock/mute all/block all/hold/recording status, the corresponding icons will be highlighted.
Contacts Page This page lists Contacts, Schedule, Call History and LADP. Contacts The operations will be synchronized and can be viewed from LCD as well. Users could search/add/delete/edit contact on web page. The web UI contacts page is as shown below. Figure 113: GAC2500 Web UI - Contacts • Tap on "Import" option to access Import screen. Refer to chapter BATCH IMPORT CONTACTS to fill in info and import the contacts on PC to device. • Tap on "Export" option to access Export screen.
Groups Figure 114: GAC2500 Web UI - Groups • Tap on "New Contact" option to access New Group screen. Input group name and check group member (s) then save. • Click on the group name to view all members in this group. Put the cursor on group to display more operation buttons. Tap to call this group. Please note that GAC2500 supports up to 6 lines (7-way) conference. If there are more than 6 conference members, check 6 members you want to add to conference first.
Schedule You can refer to chapter Schedule for more details. • Upcoming Conference Conference can be scheduled, edited and deleted from web UI. Figure 116: GAC2500 Web Page - Upcoming Conference Tap on "New Conference" option to access New Conference screen. Input conference name and check conference member (s) then save. Put the cursor on conference to display more operation buttons. Tap to call this conference. Tap to access Details screen. You can also edit and save conference on this screen.
Figure 117: GAC2500 Web Page - History Conference Put the cursor on conference to display more operation buttons. Tap to call this conference. Tap to access Details screen. You can also edit and save conference on this screen. Tap to access Edit Schedule screen. You can reschedule the history conference on this screen. Tap to delete this conference. Call History From web UI, users could also access Call history, which is synchronized with the call history from LCD.
Tap to call this contact. Tap to access Edit Schedule screen. You can reschedule the history conference on this screen. Tap to delete this conference. LDAP From web UI, users can configure LDAP contacts. Please refer to chapter of LDAP under Application to fill in info and import LDAP contacts. P a g e | 105 GAC2500 User Guide Version 1.0.3.
FACTORY RESET Users could reset factory settings via the following ways: Reset via local GUI, via Web page, via the reset button on the back panel of GAC2500. Factory reset will delete configuration info and syslog info, the HDD data and videos will not be deleted. Warning: Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings.
Restore to Factory Default via the Web GUI 1. Access to the GAC2500 Web GUI → Maintenance→Upgrade page. 2. At the bottom of the page, click on the Reset button for Factory reset. Select whether you would like to clear the SD card if there is SD card plugged in. Figure 120: Factory Reset on Web UI 3. A dialog box will pop up to confirm factory reset; Figure 121: Web UI - Factory Reset Confirmation 4. Click OK to restore the phone to factory settings.
EXPERIENCING THE GAC2500 APPLICATION PHONE Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions. If you have purchased our products through a Grandstream Certified Partner or Reseller, please contact them directly for immediate support.
