Grandstream Networks, Inc. GWN.
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Table of Contents CHANGE LOG ................................................................................................................ 6 GWN.Cloud Application Version 1.0.2 ................................................................................................... 6 WELCOME ..................................................................................................................... 7 GETTING STARTED .....................................................................................
Support ................................................................................................................................................ 32 About .................................................................................................................................................... 33 Alert ...................................................................................................................................................... 34 EXPERIENCING GWN.CLOUD APPLICATION ..
Table of Tables Table 1 : Adding New AP manually ............................................................................................................. 14 Table 2 : AP Info Parameters ...................................................................................................................... 19 Table 3 : Clients Information........................................................................................................................ 26 Table 4 : Add New SSID .......................
CHANGE LOG This section documents significant changes from previous versions. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. GWN.Cloud Application Version 1.0.2 • This is the initial version for GWN.Cloud Application for iOSTM. Page | 6 GWN.Cloud Application User Manual for iOSTM Version 1.0.
WELCOME Thank you for using GWN.Cloud Application for iOSTM. GWN.Cloud app is developed to manage the network-based APs at anytime from anywhere with iOSTM devices. This free app links seamlessly with APs registered in GWN.Cloud and allows users to conveniently monitor and manage the wireless network established by GWN APs. The GWN.
GETTING STARTED Getting GWN.Cloud Application for iOSTM GWN.Cloud application is compatible with most of iOSTM devices running iOS 8.0 or later, including iPhone, iPad and iPod touch. The application is available on App Store: Figure 1: Search GWN Cloud application on App Store Login to GWN.Cloud Application To use GWN.Cloud Application, users need to have an account previously created on GWN.Cloud. Refer to this link to sign up: https://www.gwn.cloud/login Once the GWN.
Figure 2 : GWN.Cloud Application Login Page Page | 9 GWN.Cloud Application User Manual for iOSTM Version 1.0.
OVERVIEW The Overview page provides general information that can be used to monitor both access points and clients connected to them. AP and Clients App and clients interface shows the status of the monitored Access points. Users can monitor the number of APs connected to their networks as well as the number of clients connected to each Wi-Fi Band (2.4G/5G). Figure 3 : APs and Clients P a g e | 10 GWN.Cloud Application User Manual for iOSTM Version 1.0.
Bandwidth Usage and Clients Count From the Bandwidth usage and Clients count interface, users can monitor their bandwidth as well as the number of clients connected per time. The time range for monitoring can be set to Days, Weeks, or Months Figure 4: Bandwidth Usage and Clients Count P a g e | 11 GWN.Cloud Application User Manual for iOSTM Version 1.0.
Top APs, Clients, SSIDs The top APs, Clients and SSIDs interface, displays the top APs, Clients, SSIDs based on the data/Bandwidth usage. Figure 5: Top APs, Clients, SSIDs P a g e | 12 GWN.Cloud Application User Manual for iOSTM Version 1.0.
ACCESS POINTS The access points (AP) tab displays the list of access points paired with GWN.Cloud for each Network/SSID and allows users to add new GWN76XX access points. Adding New Access Points To add an Access point to GWN.Cloud, the administrator needs two information: • MAC address of the Access Point. • Wi-Fi Password in the back of the unit. Note: GWN76xx Access Points need to be using firmware 1.0.6.23 or higher.
3. From APs tab, click on button and select Manual Add, then enter AP’s information: Figure 7 : Manual Add The following table describes required parameters to add new AP to GWN.Cloud using GWN App. Table 1 : Adding New AP manually Section Name Description Enter a name for the new Access points to identify it easily. MAC Enter the MAC address of the new Access Point. Password Enter the WIFI Password. Method 2: Adding New AP by scanning Barcode New Access Points can also be added to GWN.
Figure 8 : Adding New AP by Scanning the Barcode Once added, the list of APs will be displayed on APs tab as shown below P a g e | 15 GWN.Cloud Application User Manual for iOSTM Version 1.0.
Figure 9 : New APs to GWN.Cloud using GWN Application Search/Filter Access Points Click on the top menu to list all the SSIDs/Networks, that can be managed by your account, then select a specific network to list the APs assigned to it. P a g e | 16 GWN.Cloud Application User Manual for iOSTM Version 1.0.
Figure 10 : Access Points For each AP the application displays the number of clients connected as well as the data usage. Users can search APs by name or MAC address. Click on to filter APs by data usage, Number of clients connected, Name. Figure 11 : Filter Access Points P a g e | 17 GWN.Cloud Application User Manual for iOSTM Version 1.0.
Access Point Details Click on an AP to view more details about it and monitor it in real time. The AP tab contains 4 subsections • Usage • Events • Info • Tools Usage The usage tab displays a graph for Bandwidth usage and clients count monitoring for the selected AP. Figure 12 : Data usage Events Events tab displays the list of different events occurred on the selected AP, users can choose to display all events or filter them by the level (Critical, Major, Normal). P a g e | 18 GWN.
Figure 13 : Events Tab Info The info tab displays all the information related to the selected access points including: Table 2 : AP Info Parameters Section Description MAC The MAC address of the selected Access Point Model The Model of the Selected AP Firmware version The firmware version of the selected AP IP The local IP address of the AP NET/PoE Status of the NET/PoE port P a g e | 19 GWN.Cloud Application User Manual for iOSTM Version 1.0.
NET Status of the NET port 2.4G Radio Status The status of the 2.4G Band Channel Channel Used by AP on 2.4G band Clients Count Number of clients connected to the AP using 2.4G band Wireless Power (dBm) Wireless power on 2.4G band. 5G Radio Status The status of the 5G Band Channel Channel Used by AP on 5G band Clients Count Number of clients connected to the AP using 5G band Wireless Power (dBm) Wireless power on 5G band. P a g e | 20 GWN.Cloud Application User Manual for iOSTM Version 1.
Figure 14 : AP Details Tools The GWN.Cloud application provides different tools to monitor and troubleshoot issues related to the selected access points. From the app users can locate the access points, run ping and traceroute tests between the AP and another device. P a g e | 21 GWN.Cloud Application User Manual for iOSTM Version 1.0.
Figure 15 : App Tools • Locate an AP To locate the selected AP, click on locate icon, the LED lights of the AP will start blinking. Click on Close to end the location. P a g e | 22 GWN.Cloud Application User Manual for iOSTM Version 1.0.
Figure 16 : Locate AP • Ping The ping tool is used to ping a remote device from the AP to test the connectivity between them. To ping another device from GWN AP, set the target to the IP or FQDN of the remote device, then click on Run button, the result will be displayed in a new page: P a g e | 23 GWN.Cloud Application User Manual for iOSTM Version 1.0.
Figure 17: Ping results • Traceroute Traceroute allows users to check the number of hops between the AP and a remote device as well all the gateways traversed to reach the destination. P a g e | 24 GWN.Cloud Application User Manual for iOSTM Version 1.0.
Figure 18: Traceroute Test P a g e | 25 GWN.Cloud Application User Manual for iOSTM Version 1.0.
CLIENTS Clients tab allows to monitor clients connected to a specific SSID/Network. This tab allows also to search for a specific client by its MAC or Hostname, and lists clients per IP address or Data Usage.
AP The access points where the client is connected Connection time The connection time for the selected client. RSSI Displays the RSSI in dBm Throughput Displays the TX and RX throughput for a specific client Block This option can be used to block the selected client. Figure 20 :Client Details P a g e | 27 GWN.Cloud Application User Manual for iOSTM Version 1.0.
SSIDS The SSID tab lists all the SSIDs assigned to a specific Network and allows users to add new ones or edit existing SSIDS. Add New SSID The steps below describe how to add New SSID from GWN Application 1. Select the Network that will be used by the SSID from the top dropdown menu, then click on Add button Figure 21 : Add New SSID 2. A new tab will be displayed where users need to enter the following information P a g e | 28 GWN.Cloud Application User Manual for iOSTM Version 1.0.
Figure 22 : New SSID Configuration Table 4 : Add New SSID Section Description Name SSID Name. Encryption Encryption type. Password The WIFI password for the new SSID. Enable SSID Choose either to enable or disable this SSID. Enable VLAN Choose to enable or disable VLAN for this SSID. VLAN ID Enter the VLAN ID if VLAN is enabled. P a g e | 29 GWN.Cloud Application User Manual for iOSTM Version 1.0.
Edit SSID Users can edit SSIDs created either from the application or from the GWN.Cloud webGUI. 1. To edit SSID click on SSID name, a new tab with the SSID details will be displayed. 2. Click on Edit button to have access to SSID edit section. Figure 23: Edit SSID 3. Once edited click on Save to save the new configuration. P a g e | 30 GWN.Cloud Application User Manual for iOSTM Version 1.0.
APP SETTINGS App Settings page allows users to check the information related to the GWN.Cloud account, support and the application itself. To access App Settings, click on icon Figure 24: App Settings Interface P a g e | 31 GWN.Cloud Application User Manual for iOSTM Version 1.0.
Account The account tab shows the account name as well as the email address used to connect to the app, users can quit the app by clicking on Exit button. Figure 25 : Account Information Support The support tab gives information on how to contact the support for any technical assistance. Figure 26 : Support Tab P a g e | 32 GWN.Cloud Application User Manual for iOSTM Version 1.0.
About About tab shows the version of the app installed in your mobile phone. Figure 27 : About Tab P a g e | 33 GWN.Cloud Application User Manual for iOSTM Version 1.0.
Alert Click on icon in the top right side of the app to list all the alert notifications. Figure 28: Alert Notifications P a g e | 34 GWN.Cloud Application User Manual for iOSTM Version 1.0.
EXPERIENCING GWN.CLOUD APPLICATION Please visit our Website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions. If you have purchased our products through a Grandstream Certified Partner or Reseller, please contact them directly for immediate support.
