Grandstream Networks, Inc.
COPYRIGHT ©2016 Grandstream Networks, Inc. http://www.grandstream.com All rights reserved. Information in this document is subject to change without notice. Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. The latest electronic version of this guide is available for download here: http://www.grandstream.
GNU GPL INFORMATION GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream web site from: http://www.grandstream.com/sites/default/files/Resources/gxp_gpl_color.tar.
Table of Content GNU GPL INFORMATION .............................................................................................. 2 DOCUMENT PURPOSE ................................................................................................. 9 GUI INTERFACE EXAMPLES ...................................................................................... 10 CHANGE LOG .............................................................................................................. 11 Firmware Version 1.0.8.
Idle Screen ........................................................................................................................................... 28 Using the Keypad................................................................................................................................. 34 Making Phone Calls ............................................................................................................................. 37 Handset, Speaker and Headset Mode ..........................
Shared Call Appearance (SCA) .................................................................................................... 70 Call Forwarding Rules Enhancement ........................................................................................... 71 Missed Calls Indication ................................................................................................................. 72 Dial Plan ...................................................................................................
Table of Tables Table 1: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Features in A Glance ................................. 14 Table 2: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Comparison Guide ..................................... 15 Table 3: GXP2130 Technical Specifications ................................................................................................ 16 Table 4: GXP2140 Technical Specifications ................................................................................................
Table of Figures Figure 1: GXP2140/GXP2170 Back View with GXP2200EXT .................................................................... 26 Figure 2: GXP2130 Idle Screen .................................................................................................................. 28 Figure 3: GXP2140 Idle Screen .................................................................................................................. 28 Figure 4: GXP2160 Idle Screen .............................................
Figure 39: Call History Page ....................................................................................................................... 62 Figure 40: Smart VPK Target Page ............................................................................................................. 62 Figure 41: List of Available Lines Page .......................................................................................................
DOCUMENT PURPOSE This document describes how to configure GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 features via phone’s LCD menu and Web GUI menu. The intended audiences of this document are phone administrators. To learn the basic functions of GXP2130/GXP2140/GXP2160/GXP2170/GXP2135, please visit http://www.grandstream.com/support to download the latest “GXP2130 / GXP2140 / GXP2160 / GXP2170/ GXP2135 End User Guide”.
GUI INTERFACE EXAMPLES http://www.grandstream.com/sites/default/files/Resources/gxp21xx_web_gui.zip 1. Screenshot of Login Page 2. Screenshots of Status Pages 3. Screenshots of Accounts Pages 4. Screenshots of Settings Pages 5. Screenshots of Network Pages 6. Screenshots of Maintenance Pages 7.
CHANGE LOG This section documents significant changes from previous versions of user manuals for GXP2130/GXP2140/GXP2160/GXP2170/GXP2135. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.8.47 • No major changes Firmware Version 1.0.8.
• Added target selection for transfer and conference in call screen [Call Transfer]. • Added Transfer destination should display who the call was referred by. • Added support to accept P-value in string format for VPK mode configuration xml [P-Value for VPK Mode in String Format]. • Added predictive dialing using call history entries [Predictive Dialing from Call History].
WELCOME Thank you for purchasing Grandstream GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Enterprise IP Phone. GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 is a state-of-the-art enterprise grade IP phone. GXP2170 features 12 dual-color line keys (can be digitally programmed as up to 48 provisionable BLF/fastdial keys). GXP2135 features 8 dual-color line keys (can be programmed as up to 32 provisionable BLF/fast-dial keys). GXP2140/GXP2160/GXP2170 features 4.
PRODUCT OVERVIEW Feature Highlights The following tables contain the major features of GXP21xx. Table 1: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Features in A Glance GXP2130 GXP2140 GXP2160 3 lines 2.8 inch (320x240) TFT color LCD 4 programmable softkeys Bluetooth V2.1 (GXP2130v2 only) 8 programmable Multi-Purpose Keys 4-way conference 4 lines 4.3 inch (480x272) TFT color LCD 5 programmable softkeys Bluetooth V2.
8 dual-color line keys that can be digitally programmed as up to 32 provisionable BLF/fast-dial keys GXP2135 2.8 inch (320x240) TFT color LCD 4 programmable softkeys Bluetooth V2.
GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Technical Specifications The following table resumes all the technical specifications including the protocols / standards supported, voice codecs, telephony features, languages and upgrade/provisioning settings for the GXP21xx series. Table 3: GXP2130 Technical Specifications SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A Protocols/Standards record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.
Power & Green Universal power adapter included: Input:100-240 VAC; Output: +12VDC, 0.5A; Energy Efficiency Integrated Power-over-Ethernet (802.3af) Dimension : 193mm (W) x 211mm (L) x 84.5 mm (H) Physical Unit weight: 0.78kg Package weight: 1.
Yes, can power up to 4 GXP2200EXT modules which features a 128x384 Extension Module graphic LCD, 20 quick-dial/BLF keys which dual-color LED, 2 navigation keys, and less than 1.2W power consumption per unit. Base Stand Yes, allow 2 angle positions Wall Mountable Yes QoS Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS User and administrator level passwords, MD5 and MD5-sess based Security authentication, AES based secure configuration file, SRTP, TLS, 802.
indicator), PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE, VOLUME+, VOLUME Support Voice Codec for G.729A/B, G.711µ/a-law, G.726, G.
Table 6: GXP2170 Technical Specifications SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A Protocols/Standards record, SRV, NAPTR), DHCP, PPPoE, SSH, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPv6 Network Interfaces Dual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with integrated PoE Graphic Display 4.3 inch (480x272) TFT color LCD Bluetooth Yes, Bluetooth V2.
Energy Efficiency Integrated Power-over-Ethernet (802.3af) Max power consumption: 5.4W (without GXP2200EXT) or 9.2W (with 4 cascaded GXP2200EXTs) Dimension : 228mm (W) x 206mm (L) x 46.5mm (H). Physical Unit weight: 0.98kg Package weight: 1.
QoS Layer 2 (808.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS User and administrator level passwords, MD5 and MD5-sess based Security authentication, AES based secure configuration file, SRTP, TLS, 802.
P a g e | 23 GXP21XX User Guide
INSTALLATION Equipment Packaging Table 8: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Equipment Packaging Main Case Yes 1 Handset Yes 1 Phone Cord Yes 1 Power Adaptor Yes 1 Ethernet Cable Yes 1 Phone Stand Yes 1 Wall Mount Yes 1 Quick Start Guide Yes 1 Connecting Your Phone Table 9: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Connectors Handset Port RJ9 handset connector port Headset Port RJ9 headset connector port (supporting EHS with Plantronics headset) USB Port USB port connecting
6. Using the keypad configuration menu or phone's embedded web server (Web GUI) by entering the IP address in web browser, you can further configure the phone. GXP2200EXT Module The GXP2140/GXP2170 is expandable with GXP2200EXT modules. GXP2140/GXP2170 supports up to 4 extension modules, adding 160 fully programmable phone extensions to the phone.
Figure 1: GXP2140/GXP2170 Back View with GXP2200EXT The GXP2200EXT board can be configured via the web GUI of the GXP2140/GXP2170 connected. After successfully configured, press Left or Right button on the GXP2200EXT board and users could browse all the MPK's status in different pages. For more information on installing, connecting and configuring the GXP2200EXT board with GXP2140/GXP2170, please refer to the GXP2200EXT board user manual: http://www.grandstream.
Safety Compliances The GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 phone complies with FCC/CE and various safety standards. The GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 power adapter is compliant with the UL standard. Use the universal power adapter provided with the GXP2130 / GXP2140 / GXP2160 / GXP2170/GXP2135 package only. The manufacturer’s warranty does not cover damages to the phone caused by unsupported power adapters.
GETTING STARTED Idle Screen GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 screen displays differently depending on whether the phone is idle or in use (active). The following figures show the idle screen of GXP2130/GXP2140/GXP2160/GXP2170/GXP2135.
Figure 4: GXP2160 Idle Screen Figure 5: GXP2170 Idle Screen P a g e | 29 GXP21XX User Guide
Figure 6: GXP2135 Idle Screen The following table describes the items displayed on GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 idle screen. Table 11: LCD Display Definitions Date and time Network icon Status icon Line status indicator Displays the current date and time. It can be synchronized with Internet time servers. Shows the status of network. It will indicate whether the network is down or starting. Shows the status of the phone for registration status, call features etc.
• ForwardAll Unconditionally forwards the phone line (account 1) to another phone. • Redial Redials the last dialed number when there is existed dialed call log. Note: If GMI application is used on GXP2130/GXP2140/GXP2160/GXP2170/GXP2135, the softkey for GMI application will show up in the default idle screen as configured. (GMI application is pending.) The softkeys are context sensitive and will change depending on the call status of the phone. Here are the main softkeys in call screen.
When the phone dials out, the Call Park softkey will display on screen. To park the call, press the "CallPark" softkey and select a green MPK to park the call on available parking lot. Features: On UCM: Users need to enable “Keep-alive” option for the registered account. • Features When enabled, Do Not Disturb, Call Forwarding and other call features can be used via the local feature codes on the phone. Otherwise, the provisioned feature codes from the server will be used.
Headset Status. OFF - Headset is not in use ON - Headset is in use Microphone MUTE Status. OFF - No muted ON - Muted Bluetooth Status. (GXP2130v2/GX2140/GXP2160/GXP2170/GXP2135) OFF - Bluetooth icon disappears ON - Bluetooth icon appears Paired – Bluetooth icon turns bright USB Status. (GX2140/GXP2160/GXP2170) OFF - No USB connection ON - USB connected Incoming Call. The current call is an incoming call Outgoing Call. The current call is an outgoing call Call on Hold.
LCD Brightness Down Brightness is decreasing Speaker Volume Up Call screen icon. Speaker volume is increasing Speaker Volume Down Call screen icon. Speaker volume is decreasing Handset Volume Up Call screen icon. Handset volume is increasing Handset Volume Down Call screen icon. Handset volume is decreasing Ringtone Volume Down Call screen icon. The volume of ringtone is decreasing Ringtone Volume Up Call screen icon. The volume of ringtone is increasing Ringtone Volume Up Call screen icon.
Figure 8: GXP2140 Keyboard Figure 9: GXP2160 Keyboard P a g e | 35 GXP21XX User Guide
Figure 10: GXP2170 Keyboard Figure 11: GXP2135 Keyboard Table 13: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Keypad Buttons Contacts. Press to view and edit contact information. Hold. Press to put call on hold or resume the call. Mute. Press to mute or unmute the call. Headset. Press to switch to headset mode.
Message. Press to view voicemail messages. Transfer. Press to transfer call. Conference. Press to conference call. Speaker. Send/Redial. Volume. Up Navigation key. In idle screen, press to see the IP. Making Phone Calls Handset, Speaker and Headset Mode The GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 allows users to switch among handset, speaker or headset when making calls.
Press Speaker button; or Press Headset button with headset plugged in; or Select an available LINE key; ➢ • The call will be dialed out. Off hook and dial. Off hook the phone, enter the number and send out. ➢ Take handset off hook; or Press Speaker button; or Press Headset button with headset plugged in; or Press an available LINE key to activate speaker; • ➢ You shall hear dial tone after off hook; ➢ Enter the number; ➢ Press SEND, * or # keys to dial out. Predictive dialing.
• Speed Dial from Line Key. Dial the number configured as Speed Dial on Line Key. ➢ Go to phone's Web GUI->Settings->Programmable Keys; configure the Line Key's Key Mode as Speed Dial. Select the account to dial from, enter the Name and User ID (the number to be dialed out) for the Line Key. Click on "Update" at the bottom of the Web GUI page; ➢ • Off hook the phone, or directly press the Speed Dial key to dial out. Call Return. Dial the last answered call.
Making Calls Using IP Addresses Direct IP Call allows two phones to talk to each other in an ad-hoc fashion without a SIP proxy. VoIP calls can be made between two phones if: • Both phones have public IP addresses; or • Both phones are on the same LAN/VPN using private or public IP addresses; or • Both phones can be connected through a router using public or private IP addresses (with necessary port forwarding or DMZ).
• If you have a SIP server, configured, direct IP call still works. If you are using STUN, direct IP call will also use STUN; • Configure the "User Random Port" to "No" when completing direct IP calls. Virtual Multi-Purpose Keys Web UI Configuration Users can find new Virtual Multi-Purpose Keys (VPK) configuration under phone’s web UI->Settings->Programmable Keys->Virtual Multi-Purpose Keys tab. It is recommended to select “Reset” on this page before configuring VPK here.
Figure 13: Edit VPK - Fixed VPK If users would like to configure more VPKs than the ones displayed on the page, the users can click on “Add VPK” to configure dynamic VPK. The dynamic VPK supports up to 17 mode options. Figure 14: Edit VPK - Dynamic VPK Please note: 1. Dynamic VPK does not support LINE and Shared LINE mode. These two mode options are only available for fixed VPKs. 2. Dynamic VPK does not support NONE mode.
3. All settings require user to click on “Save” on the prompted window and “Save VPK” button on the bottom of Virtual Multi-Purpose Keys page to take effect.
Figure 15: Line Key as Transfer Mode LCD Indication and Configuration The configured fixed VPKs are displayed next to the corresponding line. If dynamic VPKs are configured, the users can see a page number shown on the upper left corner on the LCD. The following figures show page 1 and page 2 of the VPKs on LCD. Pressing “RIGHT” arrow key or “Next” softkey will switch to the next page; pressing “LEFT” arrow key will switch back to the previous page.
Table 15: VPK Modes Icon Indications VPK Mode State Unregistered (No IM, Voice mail, No Call Forward) Registered + Idle (No IM, Voice mail, No Call Forward) LINE Icon LED Status OFF OFF Unregistered + IM + Voice mail OFF Registered + IM + Voice mail OFF Unregistered + IM (No Voice mail) OFF Registered + IM (No Voice mail) OFF Unregistered + Voice Mail (No IM) OFF Registered + Voice Mail (No IM) OFF Unregistered + Call Forward All (No IM, No Voice Mail) Registered + Call Forward All (No IM,
Unregistered + Call Forward Busy (No IM, No Voice Mail, No Call Forward OFF Delay) Registered + Call Forward Busy (No IM, No Voice Mail, No Call Forward OFF Delay) Registered + Ringing Registered + On Hold Flashing GREEN GREEN Registered + Connected + Outgoing Call GREEN Registered + Not support SCA Call-info header Registered + Not support SCA or SCA Failed OFF OFF OFF Registered + Idle OFF Registered + Seized RED Shared Line Registered + Processing Registered + Alert Registered + Hold by u
Terminated GREEN Proceeding RED Ringing (Early) Flashing RED Flashing Trying GREEN Confirmed RED Offline, Unknown OFF Presence Watcher GREEN Available Handsfree Unpair OFF Paired, but not connected OFF Connected OFF Account Unregistered OFF Account Registered OFF Speed Dial Speed Dial Via OFF Active Account Dial DTMF OFF Call Return OFF Transfer Account Unregistered OFF P a g e | 47 GXP21XX User Guide
Account Registered OFF Account Unregistered OFF Account Registered OFF Account Unregistered OFF Account Registered OFF Call Park Intercom OFF LDAP Search Multicast OFF Paging OFF Idle Record Flashing Recording Call Log OFF Menu OFF Account not registered Voice Mail Account Registered (No new voice mail) Account Registered (Have new voice mail) OFF OFF OFF Please note that no matter how each line is configured on the idle screen, all the lines in call screen will keep line or shar
Figure 17: Dial Screen When user is in call screen (during a call), he/she can press softkey to switch back to VPK screen. Figure 18: Making Call When the user is in VPK screen during a call, he/she can press softkey or corresponding line key to switch back to call screen. Predictive Dialing from Call History Functionality Phone search in call history entries, and if the entered digits match some call history entries, list of entries should be displayed with corresponding names.
Figure 19: Predictive Dialing Predictive Dialing Search including Broadsoft Directories Web configuration Users can configure Broadsoft XSI directories correctly from Web GUI under Settings –> Broadsoft –> Broadsoft Directories.
Figure 20: Predictive Dialing - Search Functionality Phone can predict possible contacts information from Broadsoft XSI directories when users dials a number. Users can select the predictive dialing number to dial out even complete number is not typed.
Figure 21: Predictive Dialing from BS XSI Directories Multiple Numbers and Other Info for One Contact in Phonebook Functionality User can add Phone type in phonebook.xml to add other phone type besides existing “Work”,”Home” and “Cell”. Here is an example for the phonebook.
0 2222 0 3333 0 1 department job
title company On the display of the contact on LCD of the phone will shows as follows: Figure 22: Local Phonebook - Contact Information User can also inpuSearch in Broadsoft Directories Functionality User can search from the Broadsoft directories when the user input the search content in the search form. Figure 24: Search in Broadsoft Directories The matching list will show as follows: Figure 25: Search in Broadsoft Directories – Matching List Filter Characters from Dialed Numbers After downloading phonebook, when dialing a number from the contacts, the number may include special characters such as “,”, “- “, or space in between numbers.
Figure 26: Contact Numbers With Special Characters When pressing Dial softkey directly, the phone will filter out the special characters and make the calls send out properly. Figure 27: Call with Filtered Characters Show/Hide Label Support Labels shown on the side of the LCD screen take space and in some cases narrow information displayed on the screen, using the “Show/Hide Label” users can hide the entire label to free up more space on the screen to see more display of either phone numbers or names.
Figure 28: Show/Hidden Labels Predictive Dialing This feature allows users to enable/disable predictive dialing, when it is disabled, user will not see and predictive number while dialing as shown in figures below. Figure 29: Predictive Dialing Hide Profile Picture When the contact picture is not set, the GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 will remove the picture from the LCD screen to leave more space for the number and name displayed.
Answering Phone Calls Receiving Calls • Single incoming call. Phone rings with selected ring tone. The corresponding LINE key will flash in red. Answer call by taking handset off hook, or using Speaker/Headset, or pressing flashing LINE key; • Multiple incoming calls. When another call comes in while having an active call, the phone will produce a Call Waiting tone (stutter tone). The other LINE key will flash in red. Answer the incoming call by pressing the flashing LINE key.
When Do Not Disturb feature is turned on, it will allow users to ban phone number by adding the number into the blacklist, or on the other hand, allow phone numbers to come in during DND mode by adding the number into the whitelist. This can be done from the webGUI or under “Phonebook > Contacts” by adding a user into either the “Blacklist” or “whitelist” as shown below.
Call Transfer GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 supports Blind Transfer, Attended Transfer and AutoAttended Transfer. • • Blind Transfer. ➢ During the first active call, press TRANSFER and dial the number to transfer to; ➢ Press SEND key or # to complete transfer of active call. Attended Transfer. - When set to “Static” ➢ During the first active call, press LINE key.
Figure 34: Dynamic Attended Transfer Figure 35: Static Attended Transfer - Call Transfer - Target Selection Using the target selection feature, users can realize the following function: 1) Add a new softkey "Target" under transfer/conference action page. 2) When click on the softkey, it will take user to a target selection page in which user can choose other possible transfer/conference targets (e.g.
Figure 36: Transfer Action Page Figure 37: Conference Action Page When clicking on the softkey, it will take user to a target selection page in which user can choose other possible transfer/conference targets. b) Under target selection page screen Target selection page provides a list of possible transfer/conference targets. Figure 38: Target Source Page User can use up/down key to select target from list and use menu key or “Select” softkey to choose the target.
Figure 39: Call History Page By selecting “Smart VPK Target”, a list of available VPK for transfer/conference will be shown as bellow. User can use up/down key or “select” softkey to choose item to use. Available VPK contains VPK with mode as below: • Speed Dial (current account) • Speed Dial via Active Account (any account) • BLF or Eventlist BLF (current account) • Presence (current account) Specially, for BLF/Eventlist BLF/Presence, an icon with status will be shown on the left side of the item.
Figure 41: List of Available Lines Page - Transfer from Information Using the transfer from information, users can see who transferred the call to them. Example shows below: Figure 42: Transfer from Information While Ringing and During Incoming Call VPK Paging Support inside Call Screen Users can use their VPK mode preconfigured with while in call screen. Such as Speed Dial, BLF, dial DTMF…, as shown in the figure below.
Outbound Notification The GXP2130/GXP2140/GXP2160/GXP2135/GXP2170 allows users to align the outbound notification with the call log change if the same account is registered in multiple phones.
Figure 46: Account Mode For example, with line mode, when the line is in use, by pressing the VPK, nothing is going to happen. In Account Mode, when the line is in use, by pressing the VPK, a new line will be initiated. 4-Way/ 5-Way Conferencing GXP2130 can host up to 4-way conference call with other parties (PCMU/PCMA). GXP2140/GXP2160 /GXP2170/GXP2135 can host up to 5-way conference call. • • Initiate a conference call.
• • • Initiate a conference call. ➢ Establish 1 call; ➢ Press CONF key and a new line will be brought up using the same account; ➢ Dial the number and press SEND key to establish the second call; ➢ Press CONF key or press the ConfCall softkey to establish the conference. Join more parties in established conference call.
Figure 47: Conference Event Indicator ➢ A “ConfRoom” softkey should also appear to access the list of conference room users (as shown below). Figure 48: List of Conference Room Users • Conference Room with User Invite Enabled ➢ If “Enable User Invite” is checked for a conference room, ALL users will have the ability to invite other users or bridge other conference rooms. ➢ The “ConfRoom” softkey will have a secondary action called “ConfMenu”. Please hold softkey for a few seconds to use.
Figure 49: ConfRoom Softkey ➢ The “ConfMenu” softkey will also be display in the conference room.
• Conference Room as an Admin ➢ As an admin in a conference room, the admin may choose to kick and mute/unmute all users that is not another conference room or him/her-self. An admin will also have more options in the conference menu page such as lock/unlock. • New Display Information With the UCM version 1.0.13.14 upgrade and beyond, new display information besides a user joining and leaving a conference room can now be displayed.
Figure 54: Conference Unbridge ➢ MCB Identification Figure 55: Conference - MCB Identification Voice Messages (Message Waiting Indicator) A blinking red MWI (Message Waiting Indicator) on the top right corner of the phone indicates a message is waiting. Meanwhile, a message box symbol will show in the front of the specific account.
All the users that belong to the same SCA group will be notified by visual indicator when a user seizes the line and places an outgoing call, and all the users of this group will not be able to seize the line until the line goes back to an idle state or when the call is placed on hold (except for when multiple call appearances are enabled on the server side). In the middle of the conversation, there are two types of hold: Public Hold and Private Hold.
Figure 57: Enable Call Forward Missed Calls Indication When users miss a call, the GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 will show the notification on the LCD screen as shown below. Figure 58: Missed Calls Dial Plan The GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 supports alphanumeric characters in dial plan. Two cases can be set to handle alphanumeric characters in the dial plan. • Capital X can be used to represent digits from 0-9, and letters a-z / A-Z.
Screenshots Users can take screenshots of the GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 phones, by holding key HOLD and then pressing MENU key, the output will be shown on the phone webGUI under “Status System Info” as shown in the figure below. Figure 59: Screenshots Users need to click on “Download” to view the screenshot. Call Features The GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 supports traditional and advanced telephony features including caller ID, caller ID with caller Name, call forward etc.
• Off hook the phone; • Dial *51. Call with Caller ID Blocked (per call) *67 • Off hook the phone; • Dial *67 and then enter the number to dial out. Call with Caller ID Enabled (per call) *82 • Off hook the phone; • Dial *82 and then enter the number to dial out. Call with Call Waiting Disable (per Call) *70 • Off hook the phone; • Dial *70 and then enter the number to dial out.
• Dial *92 and then enter the number to forward the call; • Press OK softkey or SEND key. Cancel Delayed Call Forward. To cancel the delayed call forward: *93 • Off hook the phone; • Dial *93; • Hang up the call. WebGUI Default Password Warning Message When accessing the GXP2130/2140/2160/2170/2135 for the first time or after factory reset, it reminds the user to change the password and allow user to modify the password by clicking the modify button.
CONNECTING TO DEVICES The GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 supports EHS headset (Plantronics). GXP2140/2160 /GXP2170 is also capable to connect to USB and Bluetooth devices. EHS Headset The GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 supports normal RJ11 headset and Plantronics EHS headset. To use Plantronics EHS headset, go to the GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 web GUI->Settings->Audio Control: Headset Type. Select "Plantronics EHS" and reboot the phone to take effect. 1.
Figure 62: Entering PIN Code - If the phone generated the pairing PIN, it will be displayed on the LCD, the users need to input this PIN on the Bluetooth device to finish paring. Figure 63: Entering PIN Code 2 GXP2130v1 does not support Bluetooth, only GXP2130v2 supports Bluetooth on the phone, you could differentiate by P/N as well as by FCC ID. For more details on Bluetooth features, please refer to: http://www.grandstream.
RESTORE FACTORY DEFAULT SETTINGS Warning: Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider.
EXPERIENCING GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions. If you have purchased our products through a Grandstream Certified Partner or Reseller, please contact them directly for immediate support.
