Grandstream Networks, Inc. GXV3651_FHD GXV3651_FHD User Manual Firmware Version 1.0.1.71 www.grandstream.com http://esupport.grandstream.
TABLE OF CONTENTS GXV3651_FHD User Manual WELCOME ................................................................................................................................................ 4 SAFETY COMPLIANCES .............................................................................................................................. 5 WARRANTY ...............................................................................................................................................
T ABLE OF FIGURES GXV3651_FHD USER MANUAL FIGURE 1 SIDE VIEW ........................................................................................................................................................... 9 FIGURE 2 BACK PANEL VIEW ............................................................................................................................................ 10 FIGURE 3 CONNECTION DIAGRAM ................................................................................................
WELCOME The GXV3651_FHD is a next generation IP camera for remote monitoring and surveillance over your LAN or Internet. The GXV3651_FHD combines best in class IP video technology and SIP protocols for a robust IP surveillance solution. The product features H.264 video streams with up to 30 frames per second at 1080p resolution, delivering rich image clarity at rapid transmission rates.
Safety Compliances These instructions are intended to assist users with the operation of the GXV3651_FHD and also to instruct on how to avoid dangerous situations or damage to the device. Serious injury or death may be caused if any of the warnings below are neglected. Injury or damage to the equipment may occur if any of the following caution messages Warnings: Cautions: are neglected. Warnings Follow these safeguards to prevent Cautions Follow these precautions to serious injury or death.
Note： This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Warranty If you purchased your GXV3651_FHD from a reseller, please contact the company where you purchased your device for replacement, repair or refund. If you purchased the product directly from Grandstream, please contact your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number before you return the product. Grandstream reserves the right to remedy warranty policy without prior notification.
PACKAGE CONTENTS Equipment Package Contents The GXV3651_FHD package contains: • • • • GXV3651_FHD IP Camera 12V DC power Adapter 6-pin terminal block connector – 6-pin connector block for connecting external devices, such as infrared detector, smoke detector and etc., to Alarm IN, Alarm OUT and RS485 pins. Quick installation guide Grandstream Networks, Inc. GXV3651_FHD User Manual Firmware Version 1.0.1.
PRODUCT OVERVIEW GXV3651_FHD Side View Figure 1 Side view Note: The above shown is an 3rd party optional Auto Iris Lens (Not Supplied) Grandstream Networks, Inc. GXV3651_FHD User Manual Firmware Version 1.0.1.
GXV3651_FHD Back Panel Indicators and Connectors on Back Panel Figure 2 Back panel view • NETWORK: • • • • • • • • • AUDIO IN: AUDIO OUT: VOUT: DC 12V: SD/MMC: RESET: PINs: USB: POWER: Grandstream Networks, Inc. 10/100 Switch LAN port for connecting to Ethernet. The indicator will be steady for connection and flashing for network activity. 3.5mm port for audio input devices (Microphone, pickup and etc.). 3.5mm port for audio output devices (speakers, and etc.). 1 BNC (Voltage: 1.
GXV3651_FHD Sample Connection Diagram Figure 3 Connection diagram Grandstream Networks, Inc. GXV3651_FHD User Manual Firmware Version 1.0.1.
GXV3651_FHD Key Features The table below lists the key features the GXV3651_FHD Supports. Table 1: GXV3651_FHD Technical Specifications 1/2.5”, 5-Megapixel CMOS, 2592x1944 (pixels), exceptionally low noise levels and low-light sensitivity for superior video quality at very high resolution (1080p) ½”, 4.5-10mm, Manual-Iris, CS Electronic, with integrated IR_CUT and light sensor 1.
GXV3651_FHD Lens Specification Parameters GXV3651_FHD Lens Format 1/2” Image Sensor 1/2.5” CMOS Focal Length 4.5mm – 10mm Aperture Ratio F1.6 View Angle D:102°- 46.5° H: 80.5°-37° V: 60°-28° IRIS Manual Minimum Object 10 cm Distance IR CUT Filter Grandstream Networks, Inc. Yes GXV3651_FHD User Manual Firmware Version 1.0.1.
INSTALLATION GUIDE Minimum Recommended System Requirement To install GXV3651_FHD, you have to have a computer, PC recommend. The minimum recommended PC system requirement listed below: • Windows 2000, XP, Windows Vista, Windows 7 (32bit or 64bit) • CPU: Intel Pentium 4 or higher, 2 GHz • RAM: 1 GB (4 GB recommended for larger systems) • Support for DirectX 8.0 and above. .
Configuring the GXV3651_FHD via Web Browser The GXV3651_FHD‘s embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow you to configure your IP camera through Microsoft Internet Explorer. Access the GXV3651_FHD Web Configuration Menu Connect the Camera to a DHCP server. The GXV3651_FHD by default enabled as DHCP client, it will automatically get IP address from the network with DHCP server running.
10. Firefox user need to download and install the plug-in to see the video, the plug-in for Firefox is here: http://www.grandstream.com/products/tools/surveillance/firefox_plugin.exe NOTE: Please temporarily disable Antivirus or Internet Security Software when download and install the Grandstream Firefox plug-in for video or “GSViewerX.cab” for Microsoft Internet Explorer.
8. Enter the administrator user name and password to access the Web Configuration Interface, the default user name and password are both set to admin. 9. In step 6, IE will indicate that “This website wants to install the following add-on: GSViewerX.cab from Grandstream Networks Inc.”, allow the installation. 10. Firefox user need to download and install the plug-in to see the video, the plug-in for Firefox is here: http://www.grandstream.com/products/tools/surveillance/firefox_plugin.
GXV3651_FHD Home Web Page The Home Page of GXV3651_FHD shown as Figure 4: Figure 4 Home Page of GXV3651_FHD 1. 2. 3. 4. Control Console: ZOOM: FOCUS: PTZ SPEED/Default Button: 5. 6. 7. 8. 9. BRIGHTNESS: CONTRAST: SATURATION: View Size: Configuration: 10. Language: 11. Play/Stop: 12. Snapshot: 13. Record: Grandstream Networks, Inc. PTZ Console controller for ePTZ function. Zoom in or Zoom out during ePTZ operation. Adjust the focus of image (if equipped with the proper lens).
14. 15. 16. 17. 18. Sound On/Off: Talk: Replay: Record File Path: Motion Detection Alarm Indicator: 19. DI Alarm: Toggle to listen/stop the sound from camera Toggle to talk to camera speaker. (PC microphone required) Click to playback the recorded video file. Click to adjust the file path of saved video files. If motion detection alarm triggered, the indicator will flash in red. Click the indicator icon to turn off the alarm indication. If alarm in triggered, the indicator will flash in red.
BASIC SETTINGS EXPLANATION System Settings Page This page allow user to configure the system settings of GXV3651_FHD. Figure 5 System Settings Page • • • • • Display time current system is running at Current System Time: Configure the time system is running. Set the System Time: Select from pull down menu the time zone unit located o Time Zone: o Self-Defined Time Zone: Use the self-defined time zone for automatic daylight saving time adjustment.
Video & Audio Setting Page This page allows user to configure the video and audio related settings. Figure 6 Video & Audio Settings Page • On Screen Display (OSD): Display time stamp and text on the video screen. Inputted text (to identify the camera) shown on the screen. o OSD Text: Show the OSD in either top or bottom position on screen. o OSD Position: When checked, time stamp will display on video screen o Display Time: When checked, inputted text will display on video screen.
Figure 7 Video & Audio Settings Page • • Primary Stream Settings: o Preferred Video Codec: o Resolution: o Bit Rate: o I-frame Interval: H.264 supported. The video resolution in pixel used in camera video video bit rate used in video I-frame interval Secondary Stream Settings: Pull down to select, same as Primary steam. NOTE: H.264 suggested if camera needs to be viewed via Internet.
CMOS Settings Page This page allows user to adjust the CMOS parameters: Figure 8 CMOS Settings Page • Flip: Check this will allow video flip 180° vertically in horizontal axis. • Iris Setting: Select from either automatic, where the iris would open or close depending on the environment conditions, or set it to manual where the user can select from having it open100/80/60/40/20 percent.
Wi-Fi Settings Page This page allows user to configure Wi-Fi network related parameters. Grandstream Wi-Fi Dongle or other supported 3rd party USB Wi-Fi Dongles required for this to work. Figure 7-1: Wi-Fi Networking Setting Page • Enable Wi-Fi: If checked and click “Save”, a reboot is required before Wi-Fi start to work. A pop up window will show as Figure 7-1. Figure 9 Wi-Fi Networking Setting Page • SSID: Wi-Fi network SSID.
Networking Setting Page This page allows user to configure network related parameters: Figure 10 Network Setting Page • • • • IP Address Configuration: o Dynamically Associated via camera. o Statically Configured as: DNS Configuration: HTTP: PPPoE: Camera IP address configuration DHCP: Default setting, DHCP server assign IP to Static IP address configuration DNS server IP must be configured correctly if using static IP. Web access TCP port, default 80.
DDNS Settings Page This page allows user to configure dynamic DNS related parameters: Figure 11 DDNS Setting Page • DDNS Active: Enable DDNS by check this field. • DDNS ISP Type: Select the DDNS service provider from the pull-down menu list • Self-Define DDNS Address: Input the self-defined DDNS address • Site Name: DDNS site name • DDNS Account: DDNS account name • DDNS Password: DDNS password • STUN Server: STUN server FQDN or IP.
SIP Setting Page This page allows user to configure SIP related parameters. GXV3651_FHD can be configured as SIP endpoint to call out when alarm trigged; or allow permitted number to call in to check the video if Grandstream video IP phone is used. Figure 12 SIP Setting Page • • • • • • Registered: Unregistered on Reboot: in Account Name: SIP Server: Outbound Proxy: SIP User ID: Grandstream Networks, Inc. SIP registration status. Display “Online” in Green, “Offline” in Red.
• • • • • • • • • • • • Authenticate ID: Authenticate Password: STUN Server: Steam: Preferred Vocoder: Registration Expiration: Local SIP Port: Local RTP Port: Auto on hook Timer: Disable Audio in SIP Call: Enable Keep Alive: Accept Direct IP Call: Authenticate ID used by SIP proxy Authenticate password used by SIP proxy STUN server used to resolve NAT if have Which stream used for SIP call.
Status Page This page shows the GXV3651_FHD operation status: Figure 13 Status Page NOTE: When SIP account registered, the status will display “Online” in Green. When SIP account unregistered, the status will display “Offline” in Red, as below. Grandstream Networks, Inc. GXV3651_FHD User Manual Firmware Version 1.0.1.
ADVANCED SETTINGS EXPLANATION The supports all the traditional and advanced telephony features.
Maintenance Page This page allows user to maintain the camera: Figure 15 Maintenance Page • • Restart: Restore: When clicked, the camera will reboot or restart When clicked, the camera will be reset to factory default, wiping out all the configurations (except IP address) Firmware Upgrade and Provisioning: • Upgrade via: Upgrade firmware via TFTP, HTTP or HTTPS • Firmware Server Path: Server path holding the firmware • Config Server Path: Server path holding the configuration file (auto provisioning) •
SMTP Setting Page (Email Alarm) This page allows user to configure email client to send out email when alarm trigged: Figure 16 SMTP Setting Page • • • • • • • • Enable SMTP: SMTP Server: SMTP Server Port: From Email address: To E-Mail address: User Name: Password: SSL: When checked, email client is enabled.
FTP Settings Page (Upload Alarm) This page allows user to configure FTP parameters to upload the alarm or video recording: Figure 17 FTP Setting Page • • • • • • Enable FTP: FTP Server: FTP Server Port: User Name: Password: Path: When checked, built-in FTP client is enabled. IP or Domain name of FTP site or server TCP port for FTP server, default port number 21 FTP server User ID FTP server user password Path in the server where upload files are stored.
PTZ Settings Page This page configures the PTZ settings. Select the PTZ protocol that your connected compatible 3rd party equipment (e.g.: External PTZ Enclosure) by clicking on the radio in front of the protocol. Next, select the Baud Rate from the drop down menu based on technical document of the 3rd party equipment and synchronize the Baud Rate setting. Figure 18 PTZ Setting Page • PTZ Protocol: The GXV3651_FHD supports both Pelco-D and Pelco-P.
Connect a PTZ device to the GXV3651_FHD 1. Connect the PTZ device (e.g.: 3rd party external enclosure) to GXV3651_FHD by following the connection diagram shown below Figure 19 PTZ Connection 2. Click Advanced Settings > PTZ; in PTZ page, configure the PTZ Protocol and Baud Rate according to the technical document of your connected 3rd party PTZ device. 3. Click Save and reboot the device to apply all the changes. Grandstream Networks, Inc. GXV3651_FHD User Manual Firmware Version 1.0.1.
Alarm Server Settings Page (Upload Alarm to Supported VMS or HTTP Server) This page allows user to configure alarm HTTP server to upload alarms: Figure 20 Alarm HTTP Server Setting Page • • • • Server Name: URL: User Name: Password: The name of HTTP server or VMS system URL of the Server User ID from that Server Password for that User ID NOTE: Grandstream provide HTTP API to help 3rd party company by using HTTP server or VMS to develop further solutions for its customers.
Alarm Event Page The GXV3651_FHD supports alarm inputs, for example, infrared detector, smoke detector and so on. Follow the steps to make Alarm Input work: 1. Connect the alarm input equipment to the GXV3651_FHD. 2. Set up the alarm event time schedule. 3. Configure the alarm actions which you would like the GXV3651_FHD to take when the alarm is triggered.
Connect Alarm Input Equipment to the GXV3651_FHD Here are two sample connection diagrams. Connect the alarm equipment to the GXV3651_FHD by following the diagram below: Setup Alarm Actions An alarm action is what the GXV3651_FHD is going to do when an alarm is triggered during the defined time period – the time schedule. The GXV3651_FHD allows multiple alarm actions. • Record Video: If this option is selected, the GXV3651_FHD will record the video when an alarm is triggered.
• Voice Alarm to SIP Phone: If this option is selected, the GXV3651_FHD will make calls to the number listed in the Phone List page using the configured SIP account when an alarm is triggered. To use this function, the settings in SIP page must be configured properly. • Alarm Output: If this option is selected, the alarm will output via the configured method/equipment when it is triggered.
To add a schedule, select the date from the dropdown list, Start Time and End time and Click Add to add a new time schedule. To delete a schedule, check the schedule you would like to remove and click Delete. How to connect an Alarm Output Equipment to GXV3651_FHD Here is a sample connection diagram. Connect the alarm output equipment to the GXV3651_FHD by following the diagram below. Figure 22 Alarm Output connection Grandstream Networks, Inc. GXV3651_FHD User Manual Firmware Version 1.0.1.
Motion Detection Configuration Page (Set Alarm) This page allows user to configure motion detection to trigger alarms: Figure 23 Motion Detection Configuration Page • • Enable Motion Detection: Show Motion Detection Regions: • Select a Region: • Sensitivity: When checked, Motion Detection enabled. When checked, Motion Detection region with number will be displayed in White Rectangle in the screen; when “Edit” clicked, the Rectangle will become Red, as shown in Figure 23.
NOTE: Grandstream free GSurf_Pro VMS software can be downloaded here: http://www.grandstream.com/products/tools/surveillance/GSurf_Pro.exe • Upload to Alarm HTTP Server: When checked, alarm will be transferred to the HTTP server via HTTP API. • Record Video and Upload to FTP Server: When checked, the alarm will be recorded and FTP to pre-configured FTP server.
Syslog Settings Page (Troubleshooting) This page allows user to enable the Syslog to help troubleshooting problems: Figure 25 Syslog Configuration Page • Syslog Server: Syslog server IP or Domain Name • Syslog Lever: Lever of syslog message sent to the syslog server: None, Debug, Info, Warning, Error. Grandstream Networks, Inc. GXV3651_FHD User Manual Firmware Version 1.0.1.
Live Storage Setting Page (SD Card File Management) This page allows user to manage the recorded files in SD card: Figure 26 Live Storage Management Page • On Disk Full: Select below two different operations when SD card is full o Delete the earliest video or image files o Stop storing video and image files • Storage Information: The SD card information will be displayed in this column. • JPEG List: Motion trigged Snapshot JPEG file will be listed here.
SOFTWARE UPGRADE Software upgrade can be done either via TFTP, HTTP or HTTPS. The corresponding configuration settings are in the ADVANCED SETTINGS configuration page. Software Upgrade via TTFP, HTTP or HTTPS This page allows user to configure firmware upgrade: Figure 27 Firmware Upgrade and Provisioning NOTES: Grandstream recommends end-user use the Grandstream HTTP server. Its address can be found at http://www.grandstream.com/support/firmware . Currently the HTTP firmware server FQDN is firmware.
Instructions for local firmware upgrade using TFTP server: 1. Unzip the file and put all of them under the root directory of the TFTP server. 2. Put the PC running the TFTP server and the device in the same LAN segment. 3. Please go to File -> Configure -> Security to change the TFTP server's default setting from "Receive Only" to "Transmit Only" for the firmware upgrade. 4. Start the TFTP server, in the phone’s web configuration page 5. Configure the Firmware Server Path with the IP address of the PC 6.
RESTORE FACTORY DEFAULT SETTING WARNING! Restoring the Factory Default Setting will DELETE all configuration information of the camera. Please BACKUP or PRINT out all the settings before approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting or cannot connect to your VoIP service provider.
IP VIDEO SURVEILLANCE FAQ 1. What is the default IP address of the GXV-3651_FHD? The default IP configuration is DHCP. 2. Why can I not view the live video stream in Microsoft Internet Explorer? Please check whether the IE add-on is installed correctly. Once you log into the GXV 3651_FHD web interface, Internet Explorer will indicate that ―This website wants to install to following add-on: ‗GSViewer.cab‘ from Grandstream Networks, Inc. Please install this add-on when prompted by IE. 3.
6. Why does IE indicate to install Grandstream Video Viewer add-on after a firmware upgrade? The add-on was properly installed before the firmware upgrade process. New firmware will often upgrade the add-on as well. To watch the live video stream, you must install the newest version of the add-on. 7. How do you watch secondary video stream? Login to the home page of the GXV-3651_FHD web GUI, click Play to watch the video stream.
14. Why can’t the live video stream be viewed using a mobile phone or GSurf_Pro after changing the HTTP Port of the device? Make sure that the RTSP port of the device is set to 2000 plus the HTTP Port number. For example, if the HTTP port is 88, then the RTSP port of the device that you configured on GSurf_Pro / mobile phone should be 2088. 15. Some notes on using SD cards 1. The GXV3651_FHD only supports FAT32 formatted SD cards 2. The GXV3651_FHD supports SD and SDHC 3.
17. Tested PC display adapters.
