Grandstream Networks, Inc.
COPYRIGHT ©2019 Grandstream Networks, Inc. http://www.grandstream.com All rights reserved. Information in this document is subject to change without notice. Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. The latest electronic version of this user manual is available for download here: http://www.grandstream.
GNU GPL INFORMATION The firmware for the HT812/HT814 contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream web site from: http://www.grandstream.
Table of Content DOCUMENT PURPOSE ................................................................................................. 7 CHANGE LOG ................................................................................................................ 8 Firmware Version 1.0.15.4 ..................................................................................................................... 8 Firmware Version 1.0.13.7 ................................................................................
Scenario 2: Connecting the HT812/HT814 using LAN Port ......................................................... 19 HT812/HT814 LEDs Pattern ................................................................................................................ 19 CONFIGURATION GUIDE ............................................................................................ 21 Obtain HT812/HT814 IP Address via Connected Analogue Phone.....................................................
Firmware Upgrade procedure .............................................................................................................. 69 Upgrading via Local Directory .............................................................................................................. 70 Upgrading via Local TFTP/HTTP/HTTPS/FTP/FTPS Servers ............................................................ 70 Firmware and Configuration File Prefix and Postfix ...........................................................
Table of Tables Table 1: HT812/HT814 Features at a Glance ............................................................................................. 14 Table 2: HT812/HT814 Technical Specifications ......................................................................................... 15 Table 3: HT812/HT814 Connectors Definitions .......................................................................................... 18 Table 4: HT812/HT814 LEDs Pattern Description ..................................
DOCUMENT PURPOSE This document describes the basic concept and tasks necessary to use and configure your HT812/HT814. It covers also the topic of connecting and configuring the HT812/HT814, making basic operations and the call features. Please visit http://www.grandstream.com/support to download the latest “HT812/HT814 User Guide”.
CHANGE LOG This section documents significant changes from previous versions of admin guide for HT812/HT814. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.15.4 • Added more choices to feature “Disable Weak TLS Ciphers”. [Disable Weak TLS Cipher Suites] • Added feature “Syslog Protocol”. [Syslog Protocol] • Added support for “Distinctive Call Waiting Tone”.
• Added support for Management Interface. [Management Interface] • Added feature “SSH Idle Timeout”. [SSH Idle Timeout] • Added feature “Telnet Idle Timeout”. [Telnet Idle Timeout] • Added feature “Use ARP to detect network connectivity”.[Use ARP to detect network connectivity] • Added feature “Call Record”. Firmware Version 1.0.10.6 • Added feature “Inband DTMF Duration”. [Inband DTMF Duration] • Added feature “RFC2543 Hold”. [RFC2543 Hold] • Added feature “Visual MWI Type”.
Firmware Version 1.0.5.11 • Changed default "Upgrade Via" from HTTP to HTTPS.
Firmware Version 1.0.3.2 • Added option “DNS SRV use Registered IP” to force DNS SRV to use registered IP instead of use first SRV. [DNS SRV use Registered IP] • Changed default NTP server from us.pool.ntp to pool.ntp.org. Firmware Version 1.0.2.7 • No major changes Firmware Version 1.0.2.5 • Changed OPUS Payload Type default value to 123 to match other GS products. [OPUS Payload Type] Firmware Version 1.0.2.3 • Added network check mechanism to enable or disable WAN port web access.
GUI INTERFACE EXAMPLES http://www.grandstream.com/sites/default/files/Resources/HT81x_web_gui.zip 1. Screenshot of Login Page 2. Screenshots of Status Page 3. Screenshots of Basic Settings Page 4. Screenshots of Advanced Settings Page 5. Screenshots of Profile Page 6. Screenshots of FXS Ports Page HT812/HT814 Administration Guide Version 1.0.15.
WELCOME The HT812/HT814 analog telephone adaptors (ATAs) provide transparent connectivity for analog phones and faxes to the world of internet voice. Connecting to any analog phone, fax or PBX, the HT812/HT814 is an effective and flexible solution for accessing internet-based telephone services and corporate intranet systems across established LAN and internet connections. This Grandstream Handy Tones are a new addition to the popular Handy Tone ATA product family.
PRODUCT OVERVIEW The HT812/HT814 are 2/4 ports analog telephone adaptors (ATAs) that allow users to create a high-quality and manageable IP telephony solution for residential and office environments. Their ultra-compact size, voice quality, advanced VoIP functionality, security protection and auto provisioning options enable users to take advantage of VoIP on analog phones and enables service providers to offer high quality IP service.
HT812/HT814 Technical Specifications The following table resumes all the technical specifications including the protocols/standards supported, voice codecs, telephony features, languages and upgrade/provisioning settings for the HT812/HT814. Table 2: HT812/HT814 Technical Specifications Interfaces Telephone Interfaces Two (2) RJ11 FXS ports for HT812. Four (4) RJ11 FXS sports for HT814. Network Interface Two (2) 10/100/1000 Mbps Ethernet port (RJ45).
Control TLS/SIPS/HTTPS/HTTP/SSH/Telnet. Management Syslog support, SSH, Telnet remote management using web browser. Physical Universal Power Input: 100-240VAC, 50-60Hz Supply Output: 12V/0.5A for HT812. Output: 12V/1A for HT814. Environmental Operational: 32o – 104oF or 0º – 40ºC. Storage: 14o – 140oF or -10º – 60ºC. Humidity: 10 – 90% Non-condensing. Dimensions and Dimension : 28.5 x 130 x 90 mm (H x W x D). Weight Weight: 353.33g for HT812 and for 423.5g for HT814.
GETTING STARTED This chapter provides basic installation instructions including the list of the packaging contents and also information for obtaining the best performance with the HT812/HT814.
HT812/HT814 Ports Description The following figure describes the different ports on the back panel of the HT812/HT814. Figure 3: HT812 Back Panel Figure 4: HT814 Back Panel Table 3: HT812/HT814 Connectors Definitions Phone 1 & 2 (HT812) Phone 1,2,3 & 4 (HT814) WAN Connects the analog phones / fax machines to the ATA using an RJ-11 telephone cable. Connects the ATA to your router, switch or modem using an Ethernet RJ45 network cable.
Scenario 2: Connecting the HT812/HT814 using LAN Port When connecting the HT812/HT814 using the LAN port, they will act as a router and DHCP serving addresses, the devices connected with HT812/HT814 LAN will pull DHCP addresses from your HT812/HT814. 1. Insert a standard RJ11 telephone cable into the p hone ports and connect the other end of the telephone cable to a standard touch-tone analog telephone. 2. Connect a computer or switch to the LAN port of the HT812/HT814 using an Ethernet Cable. 3.
Table 4: HT812/HT814 LEDs Pattern Description LED Lights Power LED Status The Power LED lights up when the HT812/HT814 are powered on and it flashes when the HT812/HT814 is booting up. WAN LED The WAN LED lights up when the HT812/HT814 are connected to your network through the WAN port. LAN LED The LAN LED lights up when the HT812/HT814 are connected to your network through the LAN port.
CONFIGURATION GUIDE The HT812/HT814 can be configured via one of two ways: • The IVR voice prompt menu. • The Web GUI embedded on the HT812/HT814 using PC's web browser. Obtain HT812/HT814 IP Address via Connected Analogue Phone HT812/HT814 are by default configured to obtain the IP address from DHCP server where the unit is located.
02 “IP Address“ + IP address The current WAN IP address is announced If using “Static IP Mode”, enter 12-digit new IP address. You need to reboot your HT812/HT814 for the new IP address to take Effect.
47 “Direct IP Calling” Enter the target IP address to make a direct IP call, after dial tone. (See “Make a Direct IP Call”.) 86 Voice Mail Access to your voice mails messages.
Accessing the Web UI - Via WAN port For the initial setup, the Web access is by default enabled when the device is using private IP and disabled when using public IP, and you cannot access the Web UI of your HT812/HT814 until it’s enabled, the following steps will show you how to enable it via IVR. 1. Power your HT812/HT814 using PSU with the right specifications. 2. Connect your analog phone to phone ports (FXS) of your HT812/HT814. 3.
Web UI Access Level Management There are three default passwords for the login page: User Level Password Web Pages Allowed End User Level 123 Only Status and Basic Settings Administrator Level admin All pages Viewer Level viewer Only checking. Not allowed to modify content. The password is case sensitive with maximum length of 25 characters. When changing any settings, always submit them by pressing Update or Apply button on the bottom of the page.
4. Go to Basic Settings → New End User Password and enter the new end-user password. 5. Confirm the new end-user password. 6. Press Apply at the bottom of the page to save your new settings. Figure 8: User Level Password Changing Viewer Password 1. Access your HT812/HT814 web UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin). 3. Press Login to access your settings. 4. Go to Basic Settings → New Viewer Password and enter the new viewer password. 5.
Figure 10: Web HTTP Port Web Configuration Pages Definitions This section describes the options in the HT812/HT814 Web UI. As mentioned, you can log in as an administrator or an end user. • Status: Displays the system info, network status, account status, and line options. • Basic Settings: Configures the end user level password, IP address modes, web access, time zone settings and language.
Note: The device has two MAC addresses, one for the WAN port and one for the LAN port. The MAC address located on the bottom panel of the device is the MAC address of LAN port. The MAC address of WAN port is MAC address of LAN port +1. Example: MAC Address: WAN - “00:0B:82:25:AF:32”, LAN - “00:0B:82:25:AF:31”. WAN IPv4 Address Displays assigned IPv4 address. WAN IPv6 Address Displays assigned IPv6 address. Product Model Displays product model info. Default is HT812 or HT814.
CDR File SIP File Download, Preview. Or, Delete call history records from the web GUI. Only the last 1000 records will be available. Download, Preview or, Delete locally stored SIP trace. Note: “Send SIP Log” must be enabled to be able to capture the trace. Provision Displays provisioning status. Core Dump Provides generated core dump file if unit malfunctions. Clean will be displayed if no issues.
HTTPS Web Port Customizes HTTPS port used to access the HT812/HT814 web UI. Default is 443. Disable SSH Enables/disables the SSH access. Default is No (disabled). SSH Port Allows users to self-configure SSH Port number. By default, the port number is 22. SSH Idle Timeout Configures the SSH session timeout (0-86400 secs). Default is 0. Disable Telnet Enables/disables the Telnet access. Default is Yes (disabled). Telnet Port Allows users to self-configure Telnet Port number. Default is 23.
Internet Protocol Selects one of the following IP protocol modes: • IPv4 Only: Enforce IPv4 protocol only. • IPv6 Only: Enforce IPv6 protocol only. • Both, Prefer IPv4: Enable both IPv4 and IPv6 and prefer IPv4. • Both, prefer IPv6: Enable both IPv4 and IPv6 and prefer IPv6. Note: Make sure to reboot the ATA for the changes to take effect. IPv4 Address Allows users to configure the appropriate network settings on the HT81x to obtain IPv4 address. Users could select "DHCP", "Static IP" or "PPPoE".
IPv6 Address Allows users to configure the appropriate network settings on the HT81x to obtain IPv6 address. Users could select "DHCP", "Static IP”. By default, it is set to "DHCP". • DHCP mode: all the field values for the static IP mode are not used (even though they are still saved in the flash memory.) The ATA acquires its IP address from the first DHCP server it discovers from the LAN it is connected. • Static IP mode: configure IP address, 1st and 2nd DNS server, preferred DNS server.
Allow DHCP server to set Time Obtains time zone setting (offset) from a DHCP server using DHCP Option Zone 2; it will override selected time zone. If set to “No”, the analogue adapter will use selected time zone even if provided by DHCP server. Default is Yes. Language Configures the languages of the voice prompt and web interface. Available languages: English, Chinese, Spanish and Russian. Device Mode Controls whether the device is working in NAT router mode or Bridge mode.
Reply to ICMP on WAN Port Default is No. When set to “Yes”, the HT812/HT814 responds to the PING command from other computers, but is also made vulnerable to DOS attacks. Cloned WAN MAC Address This allows the user to change/set a specific MAC address on the WAN interface. Note: Set in Hex format Enable LAN DHCP When set to “Yes”, device will function as a simple router and LAN port will provide IP addresses to internal network.
Port Forwarding Forwards a matching (TCP/UDP) port to a specific LAN IP address with a specific (TCP/UDP) port. Up to 8 rules are available. Reset Type Gives the administrator the option to restore default configuration on the HT812/HT814. There are 3 types of factory reset: • ISP Data Reset: All VoIP related configuration (mainly everything located on FXS page). • VoIP Data Reset: All ISP (Internet Service Provider) configuration which may affect the IP address.
STUN Server Configures IP address or domain name of STUN server. Only non-symmetric NAT routers work with STUN. Keep-alive interval Sends periodically a blank UDP packet to SIP server in order to keep the "ping hole" on the NAT router open. Default is 20 seconds. Use STUN to detect network Uses STUN keep-alive to detect WAN side network problems. If keep-alive connectivity request does not yield any response for configured number of times (minimum 3), the device will restart the TCP/IP stack.
Firmware File Postfix Checks if firmware file is with matching postfix before downloading it. This field enables user to store different versions of firmware files in one directory on the firmware server. Config File Prefix Checks if configuration files are with matching prefix before downloading them. It allows user to store different configuration files in one directory on the provisioning server. Config File Postfix Checks if configuration files are with matching postfix before downloading them.
Check New Firmware only Configure the HT812/HT814 to search for the new firmware when the firmware when F/W pre/suffix changes prefix / suffix changes. When this option is selected, the HT812/HT814 will check for updates only when the pre/suffix has been changed. Always Skip the Firmware Configures the HT812/HT814 to skip the firmware check, when this option is Check selected the HT812/HT814 will always skip searching for a new firmware.
Connection Request Enters username for ACS to connect to the HT812/HT814. Username Connection Request Enters password for ACS to connect to the HT812/HT814. Password CPE SSL Certificate Configures the Cert File for the ATA to connect to the ACS via SSL. CPE SSL Private Key Specifies the Cert Key for the ATA to connect to the ACS via SSL. Enable SNMP Default is No. SNMP Version Choose between (Version 1, Version 2c, or Version 3). SNMP Port Listening Port of SNMP daemon (Default 161).
SNMPv3 Authentication Key Enter the Authentication Key. SNMPv3 Privacy Key Enter the Privacy Key. SNMPv3 Trap User Name User name for SNMPv3 Trap. SNMPv3 Trap Security Level • noAuthUser: Users with security level noAuthnoPriv and context name as noAuth. • authUser: Users with security level authNoPriv and context name as auth. • privUser: Users with security level authPriv and context name as priv. SNMPv3 Trap Authentication Select the Authentication Protocol: “None” or “MD5” or “SHA”.
Enable DDNS Allow users to use DDNS. DDNS Server Selects DDNS Server: dyndns, freedns.afraid.org, zoneedit.com, no-ip.com, oray.net. Default is dyndns. DDNS Username 64 characters as Max String Length. DDNS Password 64 characters as Max String Length. DDNS Hostname 64 characters as Max String Length. DDNS Hash 64 characters as Max String Length. System Ring Cadence Configuration option is set ring cadence on FXS port for all incoming calls.
Blacklist for Incoming Calls Allow users to block incoming calls from specific list of numbers. Maximum allow 10 SIP numbers and each number should be separated by a comma (‘,’) in web UI. Other allowed characters are 0-9, comma (“,”), asterisk (‘*’), pound sign (‘#’) and plus sign (‘+’). NTP Server Defines the URL or IP address of the NTP server. The ATA may obtain the date and time from the server. The default setting is “pool.ntp.org”.
Disable Weak TLS Cipher Allows users to disable weak ciphers DES/3DES and RC4, Symmetric Suites Encryption SEED, Symmetric Authentication MD5, Protocol Version SSLv2/SSLv3 or Disable All of The Above Weak TLS Ciphers Suites. Default is No. Syslog Protocol If set to SSL/TLS, the syslog messages will be sent through secured TLS protocol to syslog server. Default setting is UDP. Notes: The CA certificate is required to connect with the TLS server. A reboot is required to take effect.
Download Device Press Download button to download device configuration file to local Configuration computer. The filename is “config.txt”. The file is plain text and not including password fields. Download Device XML Press Download button to download device configuration file to local Configuration computer. The filename is “config.xml”. The file will not include password fields. Upload Firmware Press Upload from local directory button to load the firmware file to the device from your computer.
Prefer Primary SIP Server Selects to prefer primary SIP server. The account will register to primary Server if registration with Failover server expires. Default is No. Outbound Proxy Specifies IP address or domain name of outbound Proxy, or media gateway, or session border controller. Used by HT812/HT814 for firewall or NAT penetration in different network environments. If symmetric NAT is detected, STUN will not work, and only outbound proxy can correct the problem.
DNS SRV use Registered IP When the HT81x is registered using the second SRV record, making an outbound call, it will try the second SRV (registered IP) first. By default, this option is disabled and the DNS SRV will use first SRV instead of the registered IP. TEL URI Indicates E.164 number in “From” header by adding “User=Phone” parameter or using “Tel:” in SIP packets, if the HT812/HT814 has an assigned PSTN Number. • Disabled: Use “SIP User ID” information in the Request-Line and “From” header.
SIP Registration Failure Retry Sends re-register request after specific time (in seconds) when registration Wait Time process fails. Maximum interval is 3600 seconds (1 hour). Default is 20 seconds. SIP Registration Failure Retry Sends re-register request after specific time (in seconds) when registration Wait Time upon 403 process fails with error 403 Forbidden. Maximum interval is 3600 seconds (1 Forbidden hour). Default is 1200 seconds.
Refer-To Use Target Contact Includes target’s “Contact” header information in “Refer-To” header when using attended transfer. Default is No. Transfer on Conference If set to "Yes", when the phone hangs up as the conference initiator, the Hang-up conference call will be transferred to the other parties so that other parties will remain in the conference call. Default setting is No.
Use Privacy Header Determines if the “Privacy header” will be presented in the SIP INVITE message and if it includes the caller info in this header. If set to Default, it will add Privacy header unless special feature is Telkom SA or CBCOM. Default is Default. Use P-Preferred-Identity Specifies if the P-Preferred-Identity Header will be presented in the SIP INVITE Header message.
SIP T1 Timeout Defines T1 timeout value. It is an estimate of the round-trip time between the client and server transactions. For example, the HT812/HT814 will attempt to send a request to a SIP server. The time it takes between sending out the request to the point of getting a response is the SIP T1 timer. If no response is received the timeout is increased to (2*T1) and then (4*T1). Request retransmit retries would continue until a maximum amount of time defined by T2. Default is 0.5 seconds.
Off Hook Auto Dial Delay Specifies the auto-dial delay after off hook. Proxy-Require Determines a SIP Extension to notify the SIP server that the HT812/HT814 is behind a NAT/Firewall. Use NAT IP Defines NAT IP address used in SIP/SDP messages. It should only be used if required by ITSP. SIP User-Agent This feature allows users to configure SIP User Agent. If not configured, device will use the default User Agent header.
Visual MWI Type Configures Visual WMI Type of signal sent to the analog phone to make it turn the lamp ON upon receiving a Voice mail. Check the phone’s manual to find out what signal is supported, FSK (default) or Neon. Note: Some phones (depends on the model of the analog phone) when this feature is set to NEON it might auto ring (short beeps) when there is a voice mail available for that FXS port where it is connected. Do Not Escape '#' as %23 in Replaces # by %23 in some special situations.
Early Dial Sends an early INVITE each time a key is pressed when a user dials a number. Otherwise, only one INVITE is sent after full number is dialed (user presses Dial Key or after “no key entry timeout” expires). This option should be used only if there is a SIP proxy is configured and supporting “484 Incomplete Address” responses. Otherwise, the call will likely be rejected by the proxy (with a 404 Not Found error). Default is No.
3. Default: Outgoing - { x+ | \+x+ | *x+ | *xx*x+ } Example of a simple dial plan used in a Home/Office in the US: { ^1900x. | <=1617>[2-9]xxxxxx | 1[2-9]xx[2-9]xxxxxx | 011[2-9]x. | [3469]11 } Explanation of example rule (reading from left to right): • ^1900x.
Min-SE Defines Minimum session expiration (in seconds). Default is 90 seconds. Caller Request Timer Uses session timer when making outbound calls if remote party supports it. Valid range is 90-64800 seconds. Default is No. Callee Request Timer Uses session timer when receiving inbound calls with session timer request. Default is No. Force Timer Uses session timer even if the remote party does not support this feature. Selecting “No” will enable session timer only when the remote party supports it.
G723 Rate Operates at specified encoding rate for G.723 vocoder. Available encoding rates are 6.3kbps or 5.3kbps. Default is 6.3kbps. iLBC Frame Size Specifies iLBC packet frame size (20ms or 30ms). Default is 20ms. Disable OPUS Stereo in SDP Disables OPUS stereo in SDP. iLBC Payload Type Determines payload type for iLBC. Valid range is between 96 and 127. Default is No. Default is 97. OPUS Payload Type Determines payload type for OPUS. Valid range is between 96 and 127. Default is 123.
DTMF Caller ID Defines the start and stop tones (Default, A, B, C, D or #) to delimit CID. Disable Unknown Caller ID Disable analog phone’s caller ID when receiving a call with “Anonymous”, “unavailable” or “unknown” in FROM header and without “Display info”. Note: This relies also on analog phone's design, some phones will still display "unknown" with this feature enabled. Default is No.
Default = 0dB for both parameters. Loudest volume: +6dB Lowest volume: 6dB. User can adjust volume of call using the Rx gain level parameter and the Tx gain level parameter located on the FXS port configuration page. If call volume is too low when using the FXS port (ie. the ATA is at user site), adjust volume using the Rx gain level parameter under the FXS port configuration page.
(Bellcore) or distinctive ring tone 1-10 is specified, then the ring tone in the Alert-Info header from server will be used. Bellcore rings and tones are independent from custom ring tones. The custom ring tones can also be specified by alert-info header, for example Alert-Info: ;info=ring5 Ring tones Configures the ring tone cadence preferences. User has 10 choices. The configuration, completed in Distinctive Ring Tones block in the same page, applies to ring tones cadences configured here.
SRTP per call Feature - Enable SRTP per call: Default is 18 - Disable SRTP per call: Default is 19 Allow users to customize the CID feature codes. Default is Yes CID Feature - Enable CID: Default is 31 - Disable CID: Default is 30 CID per call Feature Direct IP Calling Feature - Enable CID per call: Default is 82 - Disable CID per call: Default is 67 Allow users to customize the Direct IP feature code. Default is Yes - Direct IP Calling: Default is 47 Allow users to customize the CW feature codes.
Disable LEC per call Feature Disable Bellcore Style 3-Way Conference Star Code 3WC Feature Forced Codec Feature PCMU Codec Feature PCMA Codec Feature G723 Codec Feature G729 Codec Feature iLBC Codec Feature Default is Yes - Disable LEC per call: Default is 03 Default is No Default is Yes - Star Code 3WC: Default is 23 Allow users to customize the Forced Codec feature code.
Name Chooses a name to be associated to user. Profile ID Defines the profile ID for each port. Hunting Group Configures hunting group feature on the specific port. For example: Port 1, 2, and 3 are members of the same Hunting Group. Port 1 is registered with a SIP account. Ports 2, and 3 are not registered. Ports 2 and 3 will be able to place outbound calls using the SIP account of port 1. Select appropriate value for Hunting Group feature.
Important Settings NAT Settings If you plan to keep the Handy Tone within a private network behind a firewall, we recommend using STUN Server. The following three settings are useful in the STUN Server scenario: 1. STUN Server (under advanced settings webpage) enter a STUN server IP (or FQDN) that you may have or look up a free public STUN server on the internet and enter it on this field. If using public IP, keep this field blank. 2.
Configuring HT812/HT814 Through Voice Prompts As mentioned previously, The HT812/HT814 have a built-in voice prompt menu for simple device configuration. Please refer to “Understanding HT812/HT814 Interactive Voice Prompt Response Menu” for more information about IVR and how to access its menu. • DHCP MODE Select voice menu option 01 to enable HT812/HT814 to use DHCP.
manage the configuration and service provisioning of individual devices remotely from a central server. Grandstream provides a central provisioning system GAPS (Grandstream Automated Provisioning System) to support automated configuration of Grandstream devices. GAPS uses HTTPS and other communication protocols to communicate with each individual Grandstream device for firmware upgrade, remote reboot, etc. Grandstream provides GAPS service to VoIP service providers.
b. Authenticate ID: SIP service subscriber’s Authenticate ID used for authentication. Can be identical to or different from SIP User ID. c. Authenticate Password: SIP service subscriber’s account password to register to SIP server of ITSP. For security reasons, the password will field will be shown as empty. d. Name: Any name to identify this specific user. e. Set Enable Port to Yes. For more information, related to above options please refer to Profile(s) settings and FXS Port Settings. 7.
Figure 13: Accounts Status Note: When all the FXS ports are registered, the simultaneous rings will have one second delay between each ring on each phone. Call Features The HT812/HT814 support all the traditional and advanced telephony features. Table 11: HT812/HT814 Call Features Key *02 *03 Call features Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729), *027201 (iLBC), *02722 (G722). Disable LEC (per call) Dial “*03” +” number”.
*51 Enable Call Waiting (for all subsequent calls) *67 Block Caller ID (per call). Dial “*67” +” number”. No dial tone is played in the middle. *82 Send Caller ID (per call). Dial “*82” +” number”. No dial tone is played in the middle. *69 Call Return Service: Dial *69 and the phone will dial the last incoming phone number received. *70 Disable Call Waiting (per call). Dial “*70” +” number”. No dial tone is played in the middle. *71 Enable Call Waiting (per call). Dial “*71” +” number”.
UPGRADING AND PROVISIONING The HT812/HT814 can be upgraded via TFTP/FTP/FTPS/HTTP/HTTPS by configuring the URL/IP Address for the TFTPFTP/FTPS/HTTP/HTTPS server and selecting a download method. Configure a valid URL for TFTP or FTP/FTPS or HTTP/HTTPS (default is HTTPS); the server name can be FQDN or IP address. Examples of valid URLs: firmware.grandstream.com fw.ipvideotalk.com/gs Firmware Upgrade procedure Please follow below steps in order to upgrade the firmware version of your HT812/HT814: 1.
Upgrading via Local Directory 1. Download the firmware file from Grandstream web site 2. Unzip it and copy the file in to a folder in your PC 3. From the HT812/HT814 web interface (Advanced Settings page) you can browse your hard drive and select the folder you previously saved the file (HT8xfw.bin) 4. Click “Upload Firmware” and wait few minutes until the new program is loaded. Note: Always check the status page to see that the program version has changed.
Managing Firmware and Configuration File Download When “Automatic Upgrade” is set “Yes, every” the auto check will be done in the minute specified in this field. If set to “daily at hour (0-23)”, Service Provider can use P193 (Auto Check Interval) to have the devices do a daily check at the hour set in this field with either Firmware Server or Config Server. If set to “weekly on day (0-6)” the auto check will be done on the day specified in this field.
Figure 15: XML Config File - MAC Header For more details on XML provisioning, please refer to: http://www.grandstream.com/sites/default/files/Resources/gs_provisioning_guide.pdf HT812/HT814 Administration Guide Version 1.0.15.
RESTORE FACTORY DEFAULT SETTINGS Warning: Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider.
C 2222 D 33 (press the “3” key twice, “D” will show on the LCD) E 333 F 3333 For example: if the MAC address is 000b8200e395, it should be keyed in as “0002228200333395” Reset from Web Interface (Reset Type) 1. Access your HT812/HT814 UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin). 3. Press Login to access your settings. 4. Go to Basic Settings → Reset Type 5. Press Reset button (after selecting the reset type).
EXPERIENCING HT812/HT814 Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions. If you have purchased our products through a Grandstream Certified Partner or Reseller, please contact them directly for immediate support.
