Grandstream Networks, Inc.
COPYRIGHT ©2019 Grandstream Networks, Inc. http://www.grandstream.com All rights reserved. Information in this document is subject to change without notice. Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. The latest electronic version of this user manual is available for download here: http://www.grandstream.
GNU GPL INFORMATION The firmware for the HT818 contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream web site from: http://www.grandstream.
Table of Content DOCUMENT PURPOSE ................................................................................................. 7 CHANGE LOG ................................................................................................................ 8 Firmware Version 1.0.15.4 ..................................................................................................................... 8 Firmware Version 1.0.13.7 ................................................................................
Accessing the Web UI .................................................................................................................. 21 Web UI Access Level Management .............................................................................................. 22 Saving the Configuration Changes ............................................................................................... 22 Changing Admin Level Password ..................................................................................
Using the Reset Button ........................................................................................................................ 67 Using the IVR Command ..................................................................................................................... 67 Reset from Web Interface (Reset Type) .............................................................................................. 68 Reset using SIP NOTIFY ...............................................................
Table of Tables Table 1: HT818 Features at a Glance ......................................................................................................... 12 Table 2: HT818 Technical Specifications .................................................................................................... 13 Table 3: Definition of the HT818 Connectors .............................................................................................. 16 Table 4: HT818 LEDs Pattern Description .........................
DOCUMENT PURPOSE This document describes the basic concept and tasks necessary to use and configure your HT818. It covers also the topic of connecting and configuring the HT818, making basic operations and the call features. Please visit http://www.grandstream.com/support to download the latest “HT818 User Guide”.
CHANGE LOG This section documents significant changes from previous versions of admin guide for HT818. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.15.4 • Added more choices to feature “Disable Weak TLS Ciphers”. [Disable Weak TLS Cipher Suites] • Added feature “Syslog Protocol”. [Syslog Protocol] • Added support for “Distinctive Call Waiting Tone”.
• Added support to display CPU load on the device web STATUS page. [CPU load] • Added feature “RFC2543 Hold”. [RFC2543 Hold] • Added feature “Call Record”. [Call Record] • Added feature “Use ARP to detect network connectivity”. [Use ARP to detect network connectivity] Firmware Version 1.0.10.6 • Added feature “Visual MWI Type”. [Visual MWI Type] • Added feature “Disable Unknown Caller ID”. [Disable Unknown Caller ID] • Added feature “Disable # as Redial Key”.
GUI INTERFACE EXAMPLES http://www.grandstream.com/sites/default/files/Resources/HT818_web_gui.zip 1. Screenshot of Login Page 2. Screenshots of Status Page 3. Screenshots of Basic Settings Page 4. Screenshots of Advanced Settings Page 5. Screenshots of Profile Page 6. Screenshots of FXS Ports Page HT818 Administration Guide Version 1.0.15.
WELCOME The HT818 analog telephone adapter provide transparent connectivity for analog phones and faxes to the world of internet voice. Connecting to any analog phone, fax or PBX, the HT818 is an effective and flexible solution for accessing internet-based telephone services and corporate intranet systems across established LAN and internet connections. This Grandstream Handy Tones are a new addition to the popular Handy Tone ATA product family.
PRODUCT OVERVIEW The HT818 is an 8 ports analog telephone adapter (ATA) that allow users to create a high-quality and manageable IP telephony solution for residential and office environments. Their ultra-compact size, voice quality, advanced VoIP functionality, security protection and auto provisioning options enable users to take advantage of VoIP on analog phones and enables service providers to offer high quality IP service.
HT818 Technical Specifications The following table resumes all the technical specifications including the protocols/standards supported, voice codecs, telephony features, languages and upgrade/provisioning settings for the HT818. Table 2: HT818 Technical Specifications Interfaces Telephone Interfaces Eight (8) RJ11 FXS ports Network Interface Two (2) 10/100/1000 Mbps Ethernet port (RJ45). LED Indicators POWER, LAN, WAN, PHONE1, PHONE2, PHONE3, PHONE4, PHONE 5, PHONE 6, PHONE 7 and PHONE 8.
Management Syslog support, SSH, remote management using web browser. Physical Universal Power Input: 100-240VAC, 50-60Hz Supply Output: 12V/1.5A. Environmental Operational: 32o – 104oF or 0º – 40ºC. Storage: 14o – 140oF or -10º – 60ºC. Humidity: 10 – 90% Non-condensing. Dimensions and Dimension : 36 x 120 x 180 mm (H x W x D) Weight Weight: 356g Compliance Compliance FCC/CE/RCM. HT818 Administration Guide Version 1.0.15.
GETTING STARTED This chapter provides basic installation instructions including the list of the packaging contents and also information for obtaining the best performance with the HT818. Equipment Packaging The HT818 ATA package contains 1x 12V Power Adapter 1x HT818 1x Ethernet Cable 1x Quick Installation Guide 1x GPL Statement Figure 1: HT818 Package Contents Note: Check the package before installation. If you find anything missing, contact your system administrator.
Table 3: Definition of the HT818 Connectors Phone 1- 8 (HT818) Connects the analog phones / fax machines to the phone adapter using an RJ-11 telephone cable. WAN Connects the phone adapter to your router, switch or modem using an Ethernet RJ45 network cable. LAN co Connects the phone adapter to your PC or switch using an Ethernet RJ45 network cable. DC Power Reset Connects the phone adapter to PSU (12V – 1.5A). Factory reset button. Press for 7 seconds to reset factory default settings.
Figure 3: Connecting the HT818 HT818 LEDs Pattern There are four (4) LED types that help you manage the status of your HT818. Figure 4: HT818 LEDs Pattern Table 4: HT818 LEDs Pattern Description LED Lights Power LED Status The Power LED lights up when The HT818 is powered on and it flashes when the HT818 is booting up WAN LED The WAN LED lights up when The HT818 is connected to your network through the WAN port.
CONFIGURATION GUIDE The HT818 can be configured via one of two ways: • The IVR voice prompt menu. • The Web GUI embedded on the HT818 using PC's web browser. Obtain HT818 IP Address via Connected Analogue Phone HT818 is by default configured to obtain the IP address from DHCP server where the unit is located. In order to know which IP address is assigned to your HT818, you should access to the “Interactive Voice Response Menu” of your adapter via the connected phone and check its IP address mode.
02 “IP Address “ + IP address The current WAN IP address is announced If using “Static IP Mode”, enter 12-digit new IP address. You need to reboot your HT818 for the new IP address to take Effect.
47 “Direct IP Calling” Enter the target IP address to make a direct IP call, after dial tone. 86 Voice Mail Access to your voice mails messages.
Accessing the Web UI - Via WAN port For the initial setup, the Web access is by default enabled when the device is using private IP and disabled when using public IP, and you cannot access the Web UI of your HT818 until it’s enabled, the following steps will show you how to enable it via IVR. 1. Power your HT818 using PSU with the right specifications. 2. Connect your analog phone to phone ports (FXS) of your HT818. 3.
Web UI Access Level Management There are two default passwords for the login page: User Level Username Password Web Pages Allowed End User Level user 123 Only Status and Basic Settings Administrator Level admin admin All pages Viewer Level viewer viewer View all pages. No changes allowed. The password is case sensitive with maximum length of 25 characters. When changing any settings, always submit them by pressing Update or Apply button on the bottom of the page.
5. Confirm the new end-user password. 6. Press Apply at the bottom of the page to save your new settings. Figure 6: User Level Password Changing HTTP Web Port 1. Access your HT818 web UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin). 3. Press Login to access your settings. 4. Go to Basic Settings → HTTP Web Port. 5. Make sure that the Web Access Mode is set to HTTP. 6. Change the current port to your desired/new HTTP port.
Status Page Definitions Table 6: Status Page Definitions Status MAC Address Shows device ID in hexadecimal format. This is needed by network administrators for troubleshooting. The MAC address will be used for provisioning and can be found on the label on original box and on the label located on the bottom panel of the device. Note: The device has two MAC addresses, one for the WAN port and one for the LAN port. The MAC address located on the bottom panel of the device is the MAC address of LAN port.
NAT Indicates type of NAT when it’s configured. Port Status Displays relevant information regarding the FXS ports about their registration, current status and their appropriate User ID. Port Options Displays relevant information regarding the FXS ports about their DND and call forward features. CDR File SIP File Download, Preview or, Delete call history records from the web GUI. Only the last 1000 records will be available. Download, Preview or, Delete locally stored SIP trace.
Disable SSH Enables/disables the SSH access. Default is No (disabled). SSH Port Allows users to self-configure SSH Port number. By default, the port number is 22. WAN Side Web/SSH Enables / Disables the Web and SSH access through the WAN port. The available Access options are the following: • No: No access to the web or SSH from any IP address on the WAN side. • Yes: Access for the Web GUI and SSH is enabled on the WAN side. • Auto: Only private IP could access the web or SSH on the WAN side.
acquires its IP address from the first DHCP server it discovers from the LAN it is connected. • Use PPPoE: set the PPPoE account settings. If selected, HT818 will attempt to establish a PPPoE session if any of the PPPoE fields is set. • Static IP mode: configure IP address, subnet Mask, default router IP address, 1st preferred DNS server, 2nd preferred DNS server. These fields are set to zero by default.
Enable Management An interface for HTTP/HTTPS/SSH, the management interface will be a VLAN Interface interface if management VLAN is configured and different to service VLAN, otherwise, a sub interface will be created on service interface. Sub interface can only be configured with a static IP address without the default gateway if both management and service interface are using the same VLAN the management interface will automatically use the gateway of the service interface.
Uplink Bandwidth Specifies the maximum uplink bandwidth permitted by the device. This function is disabled by default. The total bandwidth can be set as: 128K, 256K, 512K, 1M, 2M, 3M, 4M, 5M, 10M or 15M. The primary function of this setting is to limit the uplink bandwidth for the device internal system, signaling and NATed traffic. Example: When 512k is configured, there will be at least 512kbps limited for internal system, signaling and NATed traffic. Voice or RTP stream will never be limited.
LAN DHCP Start IP Default value is 100. The last segment of IP address assigned to the HT818 in the LAN Network. Default configuration assigns IP address (to local network devices) starting from 192.168.2.100. LAN DHCP End IP Default value is 199. This parameter allows a user to limit the number of local network devices connected to the internal router. Default configuration assigns IP address (to devices connected to the LAN port) in a range from 192.168.2.100 up to 192.168.2.199.
Advanced Settings Page Definitions Table 8: Advanced Settings Advanced Settings New Admin Password Defines the administrator level password to access the Advanced Web Configuration page. This field is case sensitive. Only the administrator can configure the “Advanced Settings” page. Password field is purposely left blank for security reasons after clicking update and saved. The maximum password length is 30 characters.
Firmware upgrade and Selects firmware upgrade/provisioning method: provisioning TFTP, HTTP/HTTPS or FTP/FTPS. Firmware Server Path Sets IP address or domain name of firmware server. The URL of the server that hosts the firmware release. Default is fm.grandstream.com/gs Config Server Path Sets IP address or domain name of configuration server. The server hosts a copy of the configuration file to be installed on the HT818. Default is fm.grandstream.
3CX Auto Provision Sends multicast “SUBSCRIBE” message for provisioning at booting stage, used for PnP (Plug-and-Play) configuration. Default is Yes. Automatic Upgrade Specifies when the firmware upgrade process will be initiated; there are 4 options: • No: The HT818 will only do upgrade once at boot up. • Check every X minutes: User needs to specify a period in minutes. • Check every day: User needs to specify the start hour and the end hour of the day (0-23).
Custom Certificate Allows users to update to the device their own certificate signed by custom CA (Private Key + certificate to manage client authentication. Certificate) Enable TR-069 Sets the phone adapter system to enable the “CPE WAN Management Protocol” (TR-069). Default setting is Yes. ACS URL Specifies URL of TR-069 Auto Configuration Servers (e.g., http://acs.mycompany.com), or IP address. Default is: https://acs.gdms.cloud ACS Username Enters username to authenticate to ACS.
SNMPv1/v2c Name of SNMPv1/v2c community. Community SNMPv1/v2c Trap Name of SNMPv1/v2c trap community. Community SNMPv3 User Name SNMPv3 Security Level User name for SNMPv3. • noAuthUser: Users with security level noAuthnoPriv and context name as noAuth. SNMPv3 Authentication • authUser: Users with security level authNoPriv and context name as auth. • privUser : Users with security level authPriv and context name as priv. Select the Authentication Protocol: “None” or “MD5” or “SHA.
Enable RADIUS Web Default is No. Access Control Action upon RADIUS Choose action upon RADIUS server error. Default is Authenticate Locally (Default Auth Server Error Authenticate Locally) RADIUS Auth Server Address of RADIUS Auth server. Address RADIUS Auth Server Port of RADIUS Auth server. Port RADIUS Shared Secret Set RADIUS shared secret. RADIUS VSA Vendor ID Configure RADIUS VSA Vendor ID to match RADIUS server's configuration. Default is 42397 for Grandstream Networks Inc.
Disable Voice Prompt Removes ability to use integrated voice prompt menu configuration. Default is No. Disable Direct IP Call Deactivates Direct IP-to-IP calling function. Default is No. Blacklist for Incoming Allow users to block incoming calls from specific list of numbers. Calls Maximum allow 10 SIP numbers and each number should be separated by a comma (‘,’) in web UI. Other allowed characters: 26 letters (A-Z and a-z), comma (“,”), asterisk (‘*’), pound sign (‘#’) and plus sign (‘+’).
The SIP file output will be available at Status page: [SIP File] Note: “Send SIP Log” must be enabled to be able to capture the trace. Disable Weak TLS Allows users to disable weak ciphers DES/3DES/RC4, Encryption SEED, Cipher Suites Authentication MD5 and Protocols SSLv2/v3. Default is Enable Weak TLS Ciphers Suites. Syslog Protocol Allows the users to customize the Syslog Protocol and use either UDP (Default) or SSL/TLS. Syslog Server Sets IP address or URL of system log server.
Download Device Downloads actual device configuration file in .txt format. Configuration Download Device XML Downloads actual device configuration file in .xml format. Configuration Upload Firmware Allows users to upgrade the firmware with a single firmware file by browsing and loading the file from computer (local directory). Upload Configuration Allows users to upload the configuration file by browsing and loading it from computer (local directory).
Backup Outbound Proxy Configures the backup outbound proxy to be used when the “Outbound Proxy” registration fails. By default, this field is left empty. Prefer Primary If the user configures this option to “Yes”, when registration expires, the device will Outbound Proxy re-register via primary outbound proxy. By default, this option is disabled. Allow DHCP Option 120 Configures the HT818 to collect SIP server address from DHCP option 120. (override SIP Server) Default is No.
Line and “From” header in the SIP request to indicate the E.164 number. If set to "Enable". • Enabled: "Tel:" will be used instead of "sip:" in the SIP request. Please consult your carrier before changing this parameter. Default is Disabled. Use Request Routing ID If set to Yes, device will use the configured [Request URI Routing ID] in the SIP in SIP INVITE Header INVITE. This option is usually used under a SIP trunk account’s configuration. Default is No.
SIP OPTIONS/NOTIFY Defines the Number of max lost packets for SIP OPTIONS or SIP NOTIFY Keep Keep Alive Max Lost Alive before re-registration. Between 3-10, default is 3. Layer 3 QoS Defines Diff-Serv values for SIP and RTP. Defaults are: SIP Diff-Serv: 24 | RTP Diff-Serv: 46 Local SIP Port Defines local port to use by the HT818 for listening and transmitting SIP packets. Default value for FXS 1 is 5060 and 5062 for FXS 2.
Authenticate Incoming Challenges the incoming INVITE for authentication with SIP 401 Unauthorized INVITE message. Default is No. Authenticate server Configures whether to validate the domain certificate when download the certificate domain firmware/config file. If it is set to "Yes", the phone will download the firmware/config file only from the legitimate server. The default setting is "No".
• Disabled: When set to "Disabled", all incoming calls are displayed with "Unavailable". • From Header: When set to “From Header”, the HT818 will use the FROM header to display the caller ID. Allow SIP Factory Reset Allows to reset the devices directly through SIP Notify. If “Allow SIP Factory Reset” is set to “YES” under Profile page, then the ATA receives the NOTIFY from the SIP server with Event: reset, the HT should perform a factory reset after the authentication.
Flash Digit Control When it set to YES it allows the user to perform some call setting when both channels are used while pressing: • "Flash + 1" in order to hang up the current call and resume a call that was held. • "Flash + 2" in order to hold the current call and resume a call that was held. • "Flash + 3" in order to perform 3-way conference. • "Flash + 4" in order to perform attended transfer. Note: Please refer to the user guide for detailed steps to perform above operations.
Note: If server supports Alert-Info header and standard ring tone set (Bellcore) or distinctive ring tone 1-10 is specified, then the ring tone in the Alert-Info header from server will be used. Bellcore rings and tones are independent from custom ring tones. The custom ring tones can also be specified by alert-info header, for example Alert-Info: ;info=ring5 RFC2543 Hold: Chooses between RFC2543 hold and RFC3261 hold. Select Yes for RFC2543 hold, No for RFC3261 hold. Default is Yes.
Disable Multiple m Line Sends only one m line in SDP, regardless of how many m fields are in the incoming in SDP SDP. Default is No. Ring Timeout Stops ringing when incoming call if not answered within a specific period of time. Default is 60 seconds. Hunting Group Ring If call is not answered within this designated time period, the call will be forwarded Timeout to the next member of a Hunt Group. Default value is 20 seconds.
Dial Plan Dial Plan Rules: 1. Accept Digits: 1,2,3,4,5,6,7,8,9,0 , *, #, A,a,B,b,C,c,D,d 2. Grammar: x - any digit from 0-9; a. xx+ - at least 2 digits number; b. xx – exactly 2 digits number; c. ^ - exclude; d. . – wildcard, matches one or more characters e. [3-5] - any digit of 3, 4, or 5; f. [147] - any digit 1, 4, or 7; g. <2=011> - replace digit 2 with 011 when dialing h. < =1> - add a leading 1 to all numbers dialed, vice versa will remove a 1 from the number dialed i.
SUBSCRIBE for MWI Sends SUBSCRIBE periodically (depends on “Register Expiration” parameter) for message waiting indication. Default is No. Send Anonymous Sets “From”, “Privacy” and “P_Asserted_Identity” headers in outgoing INVITE message to “anonymous”, blocking caller ID. Default is No. Anonymous Call Rejects incoming calls with anonymous caller ID with “486 Busy here” message. Rejection Default is No. Special Feature Selects Soft switch vendors’ special requirements.
Force INVITE Uses INVITE message to refresh the session timer. Default is No. Enable 100rel Appends “100rel” attribute to the value of the required header of the initial signaling messages. Default is No. Add Auth Header on Adds “Authentication” header with blank “nonce” attribute in the initial SIP Initial REGISTER REGISTER request. Default is No. Conference URI Allows users to manually configure the conference URL. The default is null.
Jitter Buffer Type Jitter Buffer Length Selects jitter buffer type (Fixed or Adaptive) based on network conditions. • High (initial 200ms, min 40ms, max 600ms) Note: not all vocoders can meet the high requirement. SRTP Mode • Medium (initial 100ms, min 20ms, max 200ms). • Low (initial 50ms, min 10ms, max 100ms). Selects SRTP mode to use (“Disabled”, “Enabled but not forced”, or “Enabled and forced”). Default is Disabled It uses SDP Security Description to exchange key.
Pulse Dialing Standard Allows users to use Swedish pulse dialing standard. Default is General Standard. Enable Hook Flash Enables the FLASH button to be used for terminating calls. Default is Yes. Hook Flash Timing Defines the time period when the cradle is pressed (Hook Flash) to simulate FLASH. To prevent unwanted activation of the Flash/Hold and automatic phone ring-back, adjust this time value. HT818 support a range from 40 to 2000 ms. Default values are 300 minimum and 1100 maximum.
Ring tones Configures the ring tone cadence preferences. User has 10 choices. The configuration, completed in Distinctive Ring Tones block in the same page, applies to ring tones cadences configured here. Distinctive Call Waiting This feature allows users to configure call waiting tones depending on the caller Tone ID. Up to 3 Distinctives tones can be configured. Default is Call Waiting Tone 1. Call Waiting Tones This feature allows user to customize call waiting tones.
Allow users to customize the Unconditional Forward feature codes. Unconditional Forward Default is Yes Feature - Enable Unconditional Forward: Default is 72 - Disable Unconditional Forward: Default is 73 Allow users to customize the Busy Forward feature codes. Default is Yes Busy Forward Feature - Enable Busy Forward: Default is 90 - Disable Busy Forward: Default is 91 Delayed Forward Feature Paging Feature Allow users to customize the Delayed Forward feature codes.
iLBC Codec Feature Default is Yes - iLBC Codec: Default is 7201 FXS Ports Page Definitions Table 10: FXS Ports FXS Ports Port Display the port number SIP User ID Defines user account information provided by VoIP service provider (ITSP). Usually in the form of digit similar to phone number or actually a phone number. Authenticate ID Determines account authenticate ID provided by VoIP service provider (ITSP). Can be identical to or different from “SIP user ID”.
Request URI Routing ID If configured, device will route the incoming call to designated port by request URI user ID in SIP INVITE. Enable Port Enables / Disables the port Off hook Auto-Dial Configures a User ID or extension number that is automatically dialed when offhook. Only the user part of a SIP address needs is entered here. The HT818 will automatically append the “@” and the host portion of the corresponding SIP address.
• G723.1 • G726 • iLBC • OPUS • G722 Configuring HT818 through Voice Prompts As mentioned previously, The HT818 has a built-in voice prompt menu for simple device configuration. Please refer to “Understanding HT818 Interactive Voice Prompt Response Menu” for more information about IVR and how to access its menu. • DHCP MODE Select voice menu option 01 to enable HT818 to use DHCP.
Configuration through a Central Server The HT818 can be automatically configured from a central provisioning system. When HT818 boots up, it will send TFTP, HTTP/HTTPS or FTP/FTPS requests to download configuration files, “cfg000b82xxxxxx” and “cfg00082xxxxxx.xml”, where “000b82xxxxxx” is the LAN MAC address of the HT818. If the download of “cfgxxxxxxxxxxxx.xml” is not successful, the provision program will issue request a generic configuration file “cfg.xml”.
d. Prefer Primary SIP Server to No or Yes depending on your configuration. Set to No if no Failover SIP Server is defined. If “Yes”, account will register to Primary SIP Server when failover registration expires. e. Outbound Proxy: Set your Outbound Proxy IP Address or FQDN. Leave empty if not available. 6. After configuring the SIP server and activating the profiles, you should access to FXS Ports page to register your accounts. In FXS Ports tab, set the following: a.
Figure 9: SIP Accounts settings After applying your configuration, your account will register to your SIP Server, you can verify if it has been correctly registered with your SIP server from your HT818 web interface under Status → Port Status → Registration (If it displays Registered, it means that your account is fully registered, otherwise it will display Not Registered so in this case you must double check the settings or contact your provider). HT818 Administration Guide Version 1.0.15.
Figure 10: Accounts Status Note: When all the FXS ports are registered, the simultaneous ring will have one second delay between each ring on each phone. HT818 Administration Guide Version 1.0.15.
Call Features The HT818 support all the traditional and advanced telephony features. Table 11: HT818 Call Features Key *02 *03 Call features Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729), *027201 (iLBC), *02722 (G722). Disable LEC (per call) Dial “*03” +” number”. No dial tone is played in the middle. *16 Enable SRTP *17 Disable SRTP *30 Block Caller ID (for all subsequent calls) *31 Send Caller ID (for all subsequent calls) *47 Direct IP Calling.
*90 *91 *92 *93 Busy Call Forward: Dial “*90” and then the forwarding number followed by “#”. Wait for dial tone then hang up. Cancel Busy Call Forward. To cancel “Busy Call Forward”, dial “*91”, wait for dial tone, then hang up. Delayed Call Forward. Dial “*92” and then the forwarding number followed by “#”. Wait for dial tone then hang up. Cancel Delayed Call Forward.
UPGRADING AND PROVISIONING The HT818 can be upgraded via TFTP/HTTP/HTTPS/FTP/FTPS by configuring the URL/IP Address for the TFTP/HTTP/HTTPS/FTP/FTPS server and selecting a download method. Configure a valid URL for TFTP, HTTP/HTTPS or FTP/FTPS; the server name can be FQDN or IP address. Examples of valid URLs: firmware.grandstream.com fw.ipvideotalk.com/gs Firmware Upgrade procedure Please follow below steps in order to upgrade the firmware version of your HT818: 1.
Upgrading via Local Directory 1. Download the firmware file from Grandstream web site 2. Unzip it and copy the file in to a folder in your PC 3. From the HT818 web interface (Advanced Settings page) you can browse your hard drive and select the folder you previously saved the file (HT8xfw.bin) 4. Click “Upload Firmware” and wait few minutes until the new program is loaded. Note: Always check the status page to see that the program version has changed.
Managing Firmware and Configuration File Download When “Automatic Upgrade” is set “Yes, every” the auto check will be done in the minute specified in this field. If set to “daily at hour (0-23)”, Service Provider can use P193 (Auto Check Interval) to have the devices do a daily check at the hour set in this field with either Firmware Server or Config Server. If set to “weekly on day (0-6)” the auto check will be done on the day specified in this field.
RESTORE FACTORY DEFAULT SETTINGS Warning: Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider.
C 2222 D 33 (press the “3” key twice, “D” will show on the LCD) E 333 F 3333 For example: if the MAC address is 000b8200e395, it should be keyed in as “0002228200333395” Reset from Web Interface (Reset Type) 1. Access your HT818 UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin). 3. Press Login to access your settings. 4. Go to Basic Settings → Reset Type 5. Press Reset button (after selecting the reset type).
EXPERIENCING HT818 Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions. If you have purchased our products through a Grandstream Certified Partner or Reseller, please contact them directly for immediate support.
