Grandstream Networks, Inc.
COPYRIGHT ©2019 Grandstream Networks, Inc. http://www.grandstream.com All rights reserved. Information in this document is subject to change without notice. Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. The latest electronic version of this user manual is available for download here: http://www.grandstream.
GNU GPL INFORMATION The firmware for the HT818 contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream web site from: http://www.grandstream.com/support/faq/gnu-general-public-license/gnu-gpl-information-download HT818 User Guide Version 1.0.15.
Table of Content DOCUMENT PURPOSE ................................................................................................. 7 CHANGE LOG ................................................................................................................ 8 Firmware Version 1.0.15.4 ................................................................................................................ 8 Firmware Version 1.0.13.7 .....................................................................................
Configuration via Web Browser ....................................................................................................... 20 Accessing the Web UI.............................................................................................................. 20 Web UI Access Level Management.......................................................................................... 21 Saving the Configuration Changes ....................................................................................
Preferred Vocoder (Codec) ............................................................................................................. 35 UPGRADING AND PROVISIONING............................................................................. 36 Firmware Upgrade procedure ......................................................................................................... 36 Upgrading via Local Directory ...................................................................................................
Table of Tables Table 1: HT818 Features at a Glance..................................................................................................... 11 Table 2: HT818 Technical Specifications ................................................................................................ 12 Table 3: Definition of the HT818 Connectors .......................................................................................... 15 Table 4: HT818 LEDs Pattern Description ......................................
DOCUMENT PURPOSE This document describes the basic concept and tasks necessary to use and configure your HT818. It covers also the topic of connecting and configuring the HT818, making basic operations and the call features. Please visit http://www.grandstream.com/support to download the latest “HT818 Administration Guide” to have more visibility about the configurable settings of your Handy Tone.
CHANGE LOG This section documents significant changes from previous versions of admin guide for HT818. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.15.4 • Added support for GDMS. Firmware Version 1.0.13.7 • Added the support to verify if configured Gateway is on the same subnet as the configured IP address. Firmware Version 1.0.11.7 • No major changes Firmware Version 1.0.10.
GUI INTERFACE EXAMPLES http://www.grandstream.com/sites/default/files/Resources/HT818_web_gui.zip 1. Screenshot of Login Page 2. Screenshots of Status Page 3. Screenshots of Basic Settings Page 4. Screenshots of Advanced Settings Page 5. Screenshots of Profile Page 6. Screenshots of FXS Ports Page HT818 User Guide Version 1.0.15.
WELCOME The HT818 analog telephone adapter provide transparent connectivity for analog phones and faxes to the world of internet voice. Connecting to any analog phone, fax or PBX, the HT818 is an effective and flexible solution for accessing internet-based telephone services and corporate intranet systems across established LAN and internet connections. This Grandstream Handy Tones are a new addition to the popular Handy Tone ATA product family.
PRODUCT OVERVIEW The HT818 is an 8 ports analog telephone adapter (ATA) that allow users to create a high-quality and manageable IP telephony solution for residential and office environments. Their ultra-compact size, voice quality, advanced VoIP functionality, security protection and auto provisioning options enables users to take advantage of VoIP on analog phones and enables service providers to offer high quality IP service.
HT818 Technical Specifications The following table resumes all the technical specifications including the protocols/standards supported, voice codecs, telephony features, languages and upgrade/provisioning settings for the HT818. Table 2: HT818 Technical Specifications Interfaces Telephone Interfaces Eight (8) RJ11 FXS ports Network Interface Two (2) 10/100/1000 Mbps Ethernet port (RJ45). LED Indicators POWER, LAN, WAN, PHONE1, PHONE2, PHONE3, PHONE4, PHONE 5, PHONE 6, PHONE 7 and PHONE 8.
DTMF Methods In-audio, RFC2833 and/or SIP INFO. Provisioning and HTTP, HTTPS, SSH, TFTP, TR-069, secure and automated provisioning using Control TR069, syslog. Security Media SRTP. Control TLS/SIPS/HTTPS. Management Syslog support, SSH, remote management using web browser. Physical Universal Power Supply Environmental Input: 100-240VAC, 50-60Hz Output: 12V/1.5A. Operational: 32o – 104oF or 0º – 40ºC. Storage: 14o – 140oF or -10º – 60ºC. Humidity: 10 – 90% Non-condensing.
GETTING STARTED This chapter provides basic installation instructions including the list of the packaging contents and also information for obtaining the best performance with the HT818. Equipment Packaging The HT818 ATA package contains 1x 12V Power Adapter 1x HT818 1x Ethernet Cable 1x Quick Installation Guide 1x GPL Statement Figure 1: HT818 Package Contents Note: Check the package before installation. If you find anything missing, contact your system administrator.
Table 3: Definition of the HT818 Connectors Phone 1- 8 (HT818) Connects the analog phones / fax machines to the phone adapter using an RJ-11 telephone cable. WAN Connects the phone adapter to your router, switch or modem using an Ethernet RJ45 network cable. LAN co Connects the phone adapter to your PC or switch using an Ethernet RJ45 network cable. DC Power Reset Connects the phone adapter to PSU (12V – 1.5A). Factory reset button. Press for 7 seconds to reset factory default settings.
Figure 3: Connecting the HT818 HT818 LEDs Pattern There are four (4) LED types that help you manage the status of your HT818. Figure 4: HT818 LEDs Pattern Table 4: HT818 LEDs Pattern Description LED Lights Power LED Status The Power LED lights up when The HT818 is powered on and it flashes when the HT818 is booting up WAN LED The WAN LED lights up when The HT818 is connected to your network through the WAN port.
Phone LED 1- 8 The phone LEDs indicate status of the respective FXS port-phone on the back panel • OFF - Unregistered • ON (Solid Blue) - Registered and Available • Blinking every 500 ms - Off-Hook / Busy • Slow blinking - FXS LEDs indicates voicemail HT818 User Guide Version 1.0.15.
CONFIGURATION GUIDE The HT818 can be configured via one of two ways: • The IVR voice prompt menu. • The Web GUI embedded on the HT818 using PC's web browser. Obtain HT818 IP Address via Connected Analogue Phone HT818 are by default configured to obtain the IP address from DHCP server where the unit is located. In order to know which IP address is assigned to your HT818, you should access to the “Interactive Voice Response Menu” of your adapter via the connected phone and check its IP address mode.
02 “IP Address “ + IP address The current WAN IP address is announced If using “Static IP Mode”, enter 12 digit new IP address. You need to reboot your HT818 for the new IP address to take Effect.
dial tone. 86 Voice Mail Access to your voice mails messages.
1. Power your HT818 using PSU with the right specifications. 2. Connect your analog phone to phone ports (FXS) of your HT818. 3. Press *** (press the star key three times) to access the IVR menu and wait until you hear “Enter the menu option “. 4. Press 12, the IVR menu will announce that the web access is disabled, press 9 to enable it. 5. Reboot your HT818 to apply the new settings. Please refer to steps below if your HT818 is connected via WAN port: 1.
in all the Web GUI pages, if a reboot is required, the web page will prompt the user to reboot by offering a reboot button on the web page. Saving the Configuration Changes After users make changes to the configuration, pressing Update button will save but not apply the changes until Apply button is clicked. Users can instead directly press Apply button. When a reboot is required to apply changes, the web page will prompt the user to reboot by offering a reboot button on the web page.
Changing Viewer Password 1. Access your HT818 web UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin). 3. Press Login to access your settings. 4. Go to Basic Settings → New Viewer Password and enter the new viewer password. 5. Confirm the new viewer password. 6. Press Apply at the bottom of the page to save your new settings. Figure 7: Viewer Level Password Changing HTTP Web Port 1.
Please refer to “Understanding HT818 Interactive Voice Prompt Response Menu” for more information about IVR and how to access its menu. • DHCP MODE Select voice menu option 01 to enable HT818 to use DHCP. • STATIC IP MODE Select voice menu option 01 to enable HT818 to use STATIC IP mode, then use option 02, 03, 04, 05 to set up IP address, Subnet Mask, Gateway and DNS server respectively. • PPPOE MODE Select voice menu option 01 to allow the HT818 to enable the PPPoE mode.
Register a SIP Account The HT818 support 2 profiles which can be configured with 2 SIP accounts. Please refer to the following steps to register your accounts via web user interface 1. Access your HT818 web UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin). 3. Press Login to access your settings. 4. Go to Profile (1 or 2) pages. 5. In Profile tab, set the following: a. Account Active to Yes. b.
Figure 9: SIP Profiles Settings Figure 10: SIP Accounts settings After applying your configuration, your account will register to your SIP Server, you can verify if it has been correctly registered with your SIP server from your HT818 web interface under Status → Port Status → Registration (If it displays Registered, it means that your account is fully registered, otherwise it will display Not Registered so in this case you must double check the settings or contact your provider).
Figure 11: Accounts Status Note: When all the FXS ports are registered, the simultaneous ring will have one second delay between each ring on each phone. Rebooting HT818 from Remote Press the “Reboot” button at the bottom of the configuration menu to reboot the ATA remotely. The web browser will then display a message window to confirm that reboot is underway. Wait 30 seconds to log in again HT818 User Guide Version 1.0.15.
CALL FEATURES The HT818 support all the traditional and advanced telephony features. Table 6: HT818 Call Features Key *02 Call features Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729), *027201 (iLBC). *02722 (G722) *03 Disable LEC (per call) Dial “*03” +” number”. No dial tone is played in the middle. *16 Enable SRTP *17 Disable SRTP *30 Block Caller ID (for all subsequent calls) *31 Send Caller ID (for all subsequent calls) *47 Direct IP Calling.
*87 *90 *91 *92 *93 Blind Transfer Busy Call Forward: Dial “*90” and then the forwarding number followed by “#”. Wait for dial tone then hang up. Cancel Busy Call Forward. To cancel “Busy Call Forward”, dial “*91”, wait for dial tone, then hang up. Delayed Call Forward. Dial “*92” and then the forwarding number followed by “#”. Wait for dial tone then hang up. Cancel Delayed Call Forward.
CALL OPERATIONS Placing a Phone Call To make the outgoing calls using your HT818 1. Pick up the handset of the connected phone. 2. Dial the number directly and wait for 4 seconds (Default “No Key Entry Timeout”); or 3. Dial the number directly and press # (Use # as dial key” must be configured in web configuration). Examples: 1. Dial an extension directly on the same proxy, (e.g. 1008), and then press the # or wait for 4 seconds. 2. Dial an outside number (e.g.
Examples of Direct IP Calls: a) If the target IP address is 192.168.0.160, the dialing convention is *47 or Voice Prompt with option 47, then 192*168*0*160, followed by pressing the “#” key if it is configured as a send key or wait 4 seconds. In this case, the default destination port 5060 is used if no port is specified b) If the target IP address/port is 192.168.1.
2. Phone A dials the phone C’s number followed by # (or wait for 4 seconds). 3. If phone C answers the call, phones A and C are in conversation. Then A can hang up to complete transfer. 4. If phone C does not answer the call, phone A can press “flash” to resume call with phone B. Note: When attended transfer fails and A hangs up, the HT818 will ring back user A to remind A that B is still on the call. A can pick up the phone to resume conversation with B.
A stutter tone will be played at first few seconds followed by dial tone when picking up the handset. Note: New VM messages can be also indicated by LED blink, screen display, etc… if they are supported on connected analog phones. Accessing VM To retrieve the new voice mail messages received, please refer to following steps: 1. Pick up the handset of the connected phone (stutter tone will be played). 2.
NAT Settings If you plan to keep the HT818 within a private network behind a firewall, we recommend using STUN Server. The following three settings are useful in the STUN Server scenario: 1. STUN Server (under advanced settings webpage) Enter a STUN server IP (or FQDN) that you may have, or look up a free public STUN Server on the internet and enter it on this field. If using Public IP, keep this field blank. 2.
DTMF Methods The HT818 support the following DTMF mode: • DTMF in-audio • DTMF via RTP (RFC2833) • DTMF via SIP INFO Set priority of DTMF methods according to your preference. This setting should be based on your server DTMF setting. Preferred Vocoder (Codec) The HT818 support following voice codecs. On Profile pages, choose the order of your favorite codecs: • PCMU/A (or G711µ/a) • G729 A/B • G723.1 • G726 • iLBC • OPUS • G722 HT818 User Guide Version 1.0.15.
UPGRADING AND PROVISIONING The HT818 can be upgraded via TFTP/HTTP/HTTPS/FTP/FTPS by configuring the URL/IP Address for the TFTP/HTTP/HTTPS/FTP/FTPS server and selecting a download method. Configure a valid URL for TFTP, HTTP/HTTPS or FTP/FTPS; the server name can be FQDN or IP address. Examples of valid URLs: firmware.grandstream.com fw.ipvideotalk.com/gs Firmware Upgrade procedure Please follow below steps in order to upgrade the firmware version of your HT818: 1.
Upgrading via Local Directory 1. Download the firmware file from Grandstream web site 2. Unzip it and copy the file in to a folder in your PC 3. From the HT818 web interface (Advanced Settings page) you can browse your hard drive and select the folder you previously saved the file (HT8xfw.bin) 4. Click “Upload Firmware” and wait few minutes until the new program is loaded. Note: Always check the status page to see that the program version has changed.
addition, when the field “Check New Firmware only when F/W pre/suffix changes” is set to “Yes”, the device will only issue firmware upgrade request if there are changes in the firmware Prefix or Postfix. Managing Firmware and Configuration File Download When “Automatic Upgrade” is set “Yes, every” the auto check will be done in the minute specified in this field.
RESTORE FACTORY DEFAULT SETTINGS Warning: Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider.
E 333 F 3333 For example: if the MAC address is 000b8200e395, it should be keyed in as “0002228200333395” Reset from Web Interface (Reset Type) 1. Access your HT818 UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin). 3. Press Login to access your settings. 4. Go to Basic Settings → Reset Type 5. Press Reset button (after selecting the reset type).
EXPERIENCING HT818 Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your general questions. If you have purchased our products through a Grandstream Certified Partner or Reseller, please contact them directly for immediate support.
