User Manual

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UCM6200 Series User Manual
Version 1.0.16.20
Call Forward No Answer
Deactivate
• Default Code: *93
Call Forward Unconditional
Activate
• Default Code: *72
• Enter the code and follow the voice prompt. Or enter the code
followed by the extension to forward the call.
Call Forward Unconditional
Deactivate
• Default Code: *73
Feature Codes
Voicemail Access Code
• Default Code: *98
• Enter *98 and follow the voice prompt. Or dial *98 followed by
the extension and # to access the entered extension's voicemail
box.
My Voicemail
• Default Code: *97
• Press *97 to access the voicemail box.
Agent Pause
• Default Code: *83
• Pause the agent in all call queues.
Agent Unpause
• Default Code: *84
• Unpause the agent in all call queues.
Paging Prefix
• Default Code: *81
• To page an extension, enter the code followed by the extension
number.
Intercom Prefix
• Default Code: *80
• To intercom an extension, enter the code followed by the
extension number.
Blacklist Add
• Default Code: *40
• To add a number to blacklist for inbound route, dial *40 and
follow the voice prompt to enter the number.
Blacklist Remove
• Default Code: *41
• To remove a number from current blacklist for inbound route,
dial *41 and follow the voice prompt to remove the number.
Call Pickup on Ringing
• Default Code: **
• To pick up a call for any extension xxxx, enter the code followed
by the extension number xxxx.