User Manual

P a g e | 285
UCM6200 Series User Manual
Version 1.0.16.20
Barge Spy
• Default Code: *56 (“Enable Spy” needs to be checked)
• This is the feature code to join in on the call to assist both
parties.
Wakeup Service
• Default Code: *36
• Dial this code to access UCM wakeup service, you can add,
update, activate or deactivate wakeup service.
PMS Wakeup Service
• Default Code: *35
• Dial this code to access UCM PMS wakeup service, you can
add, update, activate or deactivate PMS wakeup service.
Update PMS Room Status
• Default Code: *23
• Use this code with maid code to update PMS room status.
Choose the status to set after hearing the prompt, for example:
for maid 001 dial *23001 and then 1 after hearing the prompt.
Presence Status
• Dial this code to set the presence status of the extension.
• Possible options are:
1:"unavailable"
2:"available"
3:"away"
4:"chat
5:"dnd
6:"userdef"
Dynamic Agent Logout
• Default Code: *85
• Use this code to logout the dynamic agent from all queues.
The UCM6200 also allows user to one click enable / disable specific feature code as shown below: