Data sheet

P a g e | 10
UCM6200 Series User Manual
Version 1.0.19.27
API Configuration Parameters .......................................................................................................... 340
Upload Voice Prompt via API ........................................................................................................... 341
CTI SERVER .......................................................................................... 343
ASTERISK MANAGER INTERFACE (RESTRICTED ACCESS) ............ 344
CRM INTEGRATION .............................................................................. 345
SugarCRM ........................................................................................................................................ 345
vTigerCRM ........................................................................................................................................ 347
ZohoCRM ......................................................................................................................................... 349
Salesforce CRM ............................................................................................................................... 351
ACT! CRM ........................................................................................................................................ 353
PMS INTEGRATION ............................................................................... 354
HMobile PMS Connector .................................................................................................................. 354
HSC PMS ......................................................................................................................................... 355
Mitel PMS ......................................................................................................................................... 356
PMS API ........................................................................................................................................... 357
Connecting to PMS ........................................................................................................................... 358
PMS Features ................................................................................................................................... 359
Room Status ............................................................................................................................. 359
Wake Up Service ...................................................................................................................... 360
Mini Bar ..................................................................................................................................... 361
WAKEUP SERVICE ............................................................................... 364
WakeUp Service using Admin Login ................................................................................................ 364
WakeUp Service from User Portal .................................................................................................... 365
WakeUp Service using Feature Code .............................................................................................. 366
ANNOUNCEMENTS CENTER ............................................................... 367
Announcements Center Settings ...................................................................................................... 368
Group Settings .................................................................................................................................. 368
STATUS AND REPORTING ................................................................... 371
PBX Status ....................................................................................................................................... 371
Trunks ....................................................................................................................................... 372
Extensions................................................................................................................................. 373
Interfaces Status ....................................................................................................................... 374
System Status .................................................................................................................................. 375
General ..................................................................................................................................... 375