Data sheet
Table Of Contents
- DOCUMENT PURPOSE
- CHANGE LOG
- Firmware Version 1.0.19.27
- Firmware Version 1.0.19.21
- Firmware Version 1.0.18.13
- Firmware Version 1.0.18.12
- Firmware Version 1.0.18.9
- Firmware Version 1.0.17.16
- Firmware Version 1.0.16.20
- Firmware Version 1.0.16.18
- Firmware Version 1.0.15.16
- Firmware Version 1.0.14.24
- Firmware Version 1.0.14.23
- Firmware Version 1.0.14.21
- Firmware Version 1.0.13.14
- Firmware Version 1.0.12.19
- Firmware Version 1.0.11.27
- Firmware Version 1.0.0.7
- WELCOME
- PRODUCT OVERVIEW
- INSTALLATION
- GETTING STARTED
- SYSTEM SETTINGS
- PROVISIONING
- EXTENSIONS
- EXTENSION GROUPS
- ANALOG TRUNKS
- VOIP TRUNKS
- SLA STATION
- CALL ROUTES
- CONFERENCE
- VIDEO CONFERENCE
- IVR
- LANGUAGE SETTINGS FOR VOICE PROMPT
- VOICEMAIL
- RING GROUP
- PAGING AND INTERCOM GROUP
- CALL QUEUE
- PICKUP GROUPS
- MUSIC ON HOLD
- FAX SERVER
- BUSY CAMP-ON
- PRESENCE
- FOLLOW ME
- SPEED DIAL
- DISA
- EMERGENCY
- CALLBACK
- BLF AND EVENT LIST
- DIAL BY NAME
- ACTIVE CALLS AND MONITOR
- CALL FEATURES
- PBX SETTINGS
- SIP SETTINGS
- IAX SETTINGS
- INTERFACE SETTINGS
- API Configuration
- CTI SERVER
- ASTERISK MANAGER INTERFACE (RESTRICTED ACCESS)
- CRM INTEGRATION
- PMS INTEGRATION
- WAKEUP SERVICE
- ANNOUNCEMENTS CENTER
- STATUS AND REPORTING
- USER PORTAL
- MAINTENANCE
- EXPERIENCING THE UCM6200 SERIES IP PBX
P a g e | 186
UCM6200 Series User Manual
Version 1.0.19.27
SLA STATION
The UCM6200 supports SLA that allows mapping the key with LED on a multi-line phone to different external
lines. When there is an incoming call and the phone starts to ring, the LED on the key will flash in red and the
call can be picked up by pressing this key. This allows users to know if the line is occupied or not. The SLA
function on the UCM6200 is like BLF but SLA is used to monitor external line i.e., analog trunk on the UCM6200.
Users could configure the phone with BLF mode on the MPK to monitor the analog trunk status or press the line
key pick up call from the analog trunk on the UCM6200.
Create/Edit SLA Station
SLA Station can be configured on Web GUI→Extension/Trunk→SLA Station.
Figure 101: SLA Station
• Click on to add a SLA Station.
• Click on to edit the SLA Station. The following table shows the SLA Station configuration parameters.
• Click on to delete the SLA Station.
Table 57: SLA Station Configuration Parameters
Station Name
Configure a name to identify the SLA Station.
Station
Specify a SIP extension as a station that will be using SLA.
Available SLA Trunks
Existing Analog Trunks with SLA Mode enabled will be listed here.
Selected SLA Trunks
Select a trunk for this SLA from the Available SLA Trunks list. Click on
to arrange the order. If there are multiple trunks selected, when there are
calls on those trunks at the same time, pressing the LINE key on the phone will
pick up the call on the first trunk here.
SLA Station Options
Ring Timeout
Configure the time (in seconds) to ring the station before the call is considered
unanswered. No timeout is set by default. If set to 0, there will be no timeout.