Data sheet
Table Of Contents
- DOCUMENT PURPOSE
- CHANGE LOG
- Firmware Version 1.0.19.27
- Firmware Version 1.0.19.21
- Firmware Version 1.0.18.13
- Firmware Version 1.0.18.12
- Firmware Version 1.0.18.9
- Firmware Version 1.0.17.16
- Firmware Version 1.0.16.20
- Firmware Version 1.0.16.18
- Firmware Version 1.0.15.16
- Firmware Version 1.0.14.24
- Firmware Version 1.0.14.23
- Firmware Version 1.0.14.21
- Firmware Version 1.0.13.14
- Firmware Version 1.0.12.19
- Firmware Version 1.0.11.27
- Firmware Version 1.0.0.7
- WELCOME
- PRODUCT OVERVIEW
- INSTALLATION
- GETTING STARTED
- SYSTEM SETTINGS
- PROVISIONING
- EXTENSIONS
- EXTENSION GROUPS
- ANALOG TRUNKS
- VOIP TRUNKS
- SLA STATION
- CALL ROUTES
- CONFERENCE
- VIDEO CONFERENCE
- IVR
- LANGUAGE SETTINGS FOR VOICE PROMPT
- VOICEMAIL
- RING GROUP
- PAGING AND INTERCOM GROUP
- CALL QUEUE
- PICKUP GROUPS
- MUSIC ON HOLD
- FAX SERVER
- BUSY CAMP-ON
- PRESENCE
- FOLLOW ME
- SPEED DIAL
- DISA
- EMERGENCY
- CALLBACK
- BLF AND EVENT LIST
- DIAL BY NAME
- ACTIVE CALLS AND MONITOR
- CALL FEATURES
- PBX SETTINGS
- SIP SETTINGS
- IAX SETTINGS
- INTERFACE SETTINGS
- API Configuration
- CTI SERVER
- ASTERISK MANAGER INTERFACE (RESTRICTED ACCESS)
- CRM INTEGRATION
- PMS INTEGRATION
- WAKEUP SERVICE
- ANNOUNCEMENTS CENTER
- STATUS AND REPORTING
- USER PORTAL
- MAINTENANCE
- EXPERIENCING THE UCM6200 SERIES IP PBX
P a g e | 230
UCM6200 Series User Manual
Version 1.0.19.27
Digit Timeout
Configure the timeout between digit entries. After the user enters a digit, the user
needs to enter the next digit within the timeout. If no digit is detected within the
timeout, the UCM6200 will consider the entries complete. The default timeout is 3s.
Response
Timeout
After playing the prompts in the IVR, the UCM6200 will wait for the DTMF entry
within the timeout (in seconds). If no DTMF entry is detected within the timeout, a
timeout prompt will be played. The default setting is 10 seconds.
Response
Timeout Prompt
Select the prompt message to be played when timeout occurs.
Invalid Prompt
Select the prompt message to be played when an invalid extension is pressed.
Response
Timeout Repeat
Loops
Configure the number of times to repeat the prompt if no DTMF input is detected.
When the loop ends, it will go to the timeout destination if configured, or hang up.
The default setting is 3.
Invalid Repeat
Loops
Configure the number of times to repeat the prompt if the DTMF input is invalid.
When the loop ends, it will go to the invalid destination if configured, or hang up.
The default setting is 3.
Language
Select the voice prompt language to be used for this IVR. The default setting is
"Default" which is the selected voice prompt language under Web GUI→PBX
Settings→Voice Prompt→Language Settings. The dropdown list shows all the
current available voice prompt languages on the UCM6200. To add more languages
in the list, please download voice prompt package by selecting "Check Prompt List"
under Web GUI→PBX Settings→Voice Prompt→Language Settings.
Key Pressing Events
Key Press Event:
Press 0
Press 1
Press 2
Press 3
Press 4
Press 5
Press 6
Press 7
Press 8
Press 9
Press *
Select the event for each key pressing for 0-9, *, Timeout and Invalid. The event
options are:
• Extension
• Voicemail
• Conference Rooms
• Voicemail Group
• IVR
• Ring Group
• Queues
• Page Group
• Fax
• Custom Prompt
• Hangup
• DISA
• Dial by Name
• External Number
• Callback