Data sheet

P a g e | 287
UCM6200 Series User Manual
Version 1.0.19.27
Table 85: Follow Me Settings
Enable
Configure to enable or disable Follow Me for this user.
Skip Trunk Auth
If external number is added in the Follow Me, please make sure this option is
enabled or the “Skip Trunk Auth” option of the extension is enabled, otherwise
the external Follow Me number cannot be reached.
Music On Hold Class
Configure the Music On Hold class that the caller would hear while tracking users
Confirm When
Answering
By default, it is enabled and user will be asked to press 1 to accept the call or to
press 2 to reject the call after answering a Follow Me call.
If it is disabled, the Follow Me call will be established once after the user
answers.
Enable Destination
When enabled, the call will be routed to the default destination if no one in the
Follow Me extensions answers the call.
Default Destination
Configure the destination if no one in the Follow Me extensions answers the call.
The available options are:
• Extension
• Voicemail
• Queues
• Ring Group
• Voicemail Group
• IVR
• External Number
Follow Me Numbers
The added numbers are listed here. Click on to arrange the order. Click
on to delete the number. Click on to add new numbers.
New Follow Me
Number
Add a new Follow Me number which could be a ‘Local Extension’ or ‘External
Number’. The selected dial plan should have permissions to dial the defined
external number.
Dialing Order
Select the order in which the Follow Me destinations will be dialed to reach the
user: ring all at once or ring one after the other.
Click on “Follow Me Options” under Web GUI→Extension/Trunk→Extension page to enable or disable the
options listed in the following table.
Table 86: Follow Me Options
Playback Incoming
Status Message
If enabled, the PBX will playback the incoming status message before starting
the Follow Me steps.
Record the Caller’s
Name
If enabled, the PBX will record the caller’s name from the phone so it can be
announced to the callee in each step.
Playback Unreachable
Status Message
If enabled, the PBX will playback the unreachable status message to the caller
if the callee cannot be reached.