Data sheet
Table Of Contents
- DOCUMENT PURPOSE
- CHANGE LOG
- Firmware Version 1.0.19.27
- Firmware Version 1.0.19.21
- Firmware Version 1.0.18.13
- Firmware Version 1.0.18.12
- Firmware Version 1.0.18.9
- Firmware Version 1.0.17.16
- Firmware Version 1.0.16.20
- Firmware Version 1.0.16.18
- Firmware Version 1.0.15.16
- Firmware Version 1.0.14.24
- Firmware Version 1.0.14.23
- Firmware Version 1.0.14.21
- Firmware Version 1.0.13.14
- Firmware Version 1.0.12.19
- Firmware Version 1.0.11.27
- Firmware Version 1.0.0.7
- WELCOME
- PRODUCT OVERVIEW
- INSTALLATION
- GETTING STARTED
- SYSTEM SETTINGS
- PROVISIONING
- EXTENSIONS
- EXTENSION GROUPS
- ANALOG TRUNKS
- VOIP TRUNKS
- SLA STATION
- CALL ROUTES
- CONFERENCE
- VIDEO CONFERENCE
- IVR
- LANGUAGE SETTINGS FOR VOICE PROMPT
- VOICEMAIL
- RING GROUP
- PAGING AND INTERCOM GROUP
- CALL QUEUE
- PICKUP GROUPS
- MUSIC ON HOLD
- FAX SERVER
- BUSY CAMP-ON
- PRESENCE
- FOLLOW ME
- SPEED DIAL
- DISA
- EMERGENCY
- CALLBACK
- BLF AND EVENT LIST
- DIAL BY NAME
- ACTIVE CALLS AND MONITOR
- CALL FEATURES
- PBX SETTINGS
- SIP SETTINGS
- IAX SETTINGS
- INTERFACE SETTINGS
- API Configuration
- CTI SERVER
- ASTERISK MANAGER INTERFACE (RESTRICTED ACCESS)
- CRM INTEGRATION
- PMS INTEGRATION
- WAKEUP SERVICE
- ANNOUNCEMENTS CENTER
- STATUS AND REPORTING
- USER PORTAL
- MAINTENANCE
- EXPERIENCING THE UCM6200 SERIES IP PBX
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UCM6200 Series User Manual
Version 1.0.19.27
Firmware Version 1.0.16.20
• Added an option to enable/disable remote voicemail access function. [Voicemail Remote Access]
Firmware Version 1.0.16.18
• Added support for emergency calls. [EMERGENCY]
• Added support for vTigerCRM [vTigerCRM]
• Added support for ZohoCRM [ZohoCRM]
• Added support for HSC PMS [HSC PMS]
• Added support for Direct Callback. [Direct Callback] [Direct Callback] [Direct Callback]
• Added option to disable call waiting under extensions. [Enable Call Waiting]
• Added option to passthrough SIP PAI Header. [Passthrough PAI Header]
• Added option to copy device settings in zero config. [Managing discovered devices]
• Added support for call failure prompts customization. [General Call Prompt Tone]
• Added option to automatically request HTTP server certificate. [Certificate Options]
• Added support to include more menus on user custom privilege. [Custom Privilege]
• Added possibility to delete CDR records based on search result. [CDR]
• Added option to send caller to specific destination when queue is empty. [CALL QUEUE]
• Added XML file type support for importing phonebooks. [LDAP Phonebook]
• Added ability to customize the LDAP name and number attributes in the Phonebook Download
Configurations page [LDAP Client Configurations]
• Added option to download Call Queue Statistics. [Queue Statistics]
• Added option to choose DNS mode during calls. [DNS mode]
• Added ability to batch add devices by importing a CSV file [PROVISIONING]
• Added a Copy Device Configuration option that allows users to copy the configuration of one device to
another device [PROVISIONING]
• Added ability to divide a parking lot extension into multiple lots [Parking Lot]
• Added option to reset extension settings. [Reset single extension]
Firmware Version 1.0.15.16
• Added support to announce name in Dial By Name feature. [DIAL BY NAME]
• Increased maximum number of call queue static agents. [Static Agents limitation]
• Added Queue Log Cleaner. [Cleaner]
• Added operation logs details and remarks. [Operation Log]
• Added extension level voicemail-to-Email setting. [Send Voicemail to Email] [Keep Voicemail after
Emailing]
• Added support for reset certificate. [Reset Certificates]
• Added support for GXP21xx color phone queue login/logout softkey. [Enable Agent Login]
• Added support to add comments to inbound/outbound route patterns. [Pattern] [Pattern]
• Added PPI mode option under SIP trunk advanced settings [PPI Mode]
• Added ability to import PIN groups from CSV files. [Importing PIN Groups from CSV files]