Data sheet
Table Of Contents
- DOCUMENT PURPOSE
- CHANGE LOG
- Firmware Version 1.0.19.27
- Firmware Version 1.0.19.21
- Firmware Version 1.0.18.13
- Firmware Version 1.0.18.12
- Firmware Version 1.0.18.9
- Firmware Version 1.0.17.16
- Firmware Version 1.0.16.20
- Firmware Version 1.0.16.18
- Firmware Version 1.0.15.16
- Firmware Version 1.0.14.24
- Firmware Version 1.0.14.23
- Firmware Version 1.0.14.21
- Firmware Version 1.0.13.14
- Firmware Version 1.0.12.19
- Firmware Version 1.0.11.27
- Firmware Version 1.0.0.7
- WELCOME
- PRODUCT OVERVIEW
- INSTALLATION
- GETTING STARTED
- SYSTEM SETTINGS
- PROVISIONING
- EXTENSIONS
- EXTENSION GROUPS
- ANALOG TRUNKS
- VOIP TRUNKS
- SLA STATION
- CALL ROUTES
- CONFERENCE
- VIDEO CONFERENCE
- IVR
- LANGUAGE SETTINGS FOR VOICE PROMPT
- VOICEMAIL
- RING GROUP
- PAGING AND INTERCOM GROUP
- CALL QUEUE
- PICKUP GROUPS
- MUSIC ON HOLD
- FAX SERVER
- BUSY CAMP-ON
- PRESENCE
- FOLLOW ME
- SPEED DIAL
- DISA
- EMERGENCY
- CALLBACK
- BLF AND EVENT LIST
- DIAL BY NAME
- ACTIVE CALLS AND MONITOR
- CALL FEATURES
- PBX SETTINGS
- SIP SETTINGS
- IAX SETTINGS
- INTERFACE SETTINGS
- API Configuration
- CTI SERVER
- ASTERISK MANAGER INTERFACE (RESTRICTED ACCESS)
- CRM INTEGRATION
- PMS INTEGRATION
- WAKEUP SERVICE
- ANNOUNCEMENTS CENTER
- STATUS AND REPORTING
- USER PORTAL
- MAINTENANCE
- EXPERIENCING THE UCM6200 SERIES IP PBX
P a g e | 307
UCM6200 Series User Manual
Version 1.0.19.27
Call Forward No Answer
Deactivate
• Default Code: *93
Call Forward Unconditional
Activate
• Default Code: *72
• Enter the code and follow the voice prompt. Or enter the code
followed by the extension to forward the call.
Call Forward Unconditional
Deactivate
• Default Code: *73
Feature Codes
Voicemail Access Code
• Default Code: *98
• Enter *98 and follow the voice prompt. Or dial *98 followed by
the extension and # to access the entered extension's voicemail
box.
My Voicemail
• Default Code: *97
• Press *97 to access the voicemail box.
Agent Pause
• Default Code: *83
• Pause the agent in all call queues.
Agent Unpause
• Default Code: *84
• Unpause the agent in all call queues.
Paging Prefix
• Default Code: *81
• To page an extension, enter the code followed by the extension
number.
Intercom Prefix
• Default Code: *80
• To intercom an extension, enter the code followed by the
extension number.
Blacklist Add
• Default Code: *40
• To add a number to blacklist for inbound route, dial *40 and
follow the voice prompt to enter the number.
Blacklist Remove
• Default Code: *41
• To remove a number from current blacklist for inbound route,
dial *41 and follow the voice prompt to remove the number.
Call Pickup on Ringing
• Default Code: **
• To pick up a call for any extension xxxx, enter the code followed
by the extension number xxxx.