Data sheet
Table Of Contents
- DOCUMENT PURPOSE
- CHANGE LOG
- Firmware Version 1.0.19.27
- Firmware Version 1.0.19.21
- Firmware Version 1.0.18.13
- Firmware Version 1.0.18.12
- Firmware Version 1.0.18.9
- Firmware Version 1.0.17.16
- Firmware Version 1.0.16.20
- Firmware Version 1.0.16.18
- Firmware Version 1.0.15.16
- Firmware Version 1.0.14.24
- Firmware Version 1.0.14.23
- Firmware Version 1.0.14.21
- Firmware Version 1.0.13.14
- Firmware Version 1.0.12.19
- Firmware Version 1.0.11.27
- Firmware Version 1.0.0.7
- WELCOME
- PRODUCT OVERVIEW
- INSTALLATION
- GETTING STARTED
- SYSTEM SETTINGS
- PROVISIONING
- EXTENSIONS
- EXTENSION GROUPS
- ANALOG TRUNKS
- VOIP TRUNKS
- SLA STATION
- CALL ROUTES
- CONFERENCE
- VIDEO CONFERENCE
- IVR
- LANGUAGE SETTINGS FOR VOICE PROMPT
- VOICEMAIL
- RING GROUP
- PAGING AND INTERCOM GROUP
- CALL QUEUE
- PICKUP GROUPS
- MUSIC ON HOLD
- FAX SERVER
- BUSY CAMP-ON
- PRESENCE
- FOLLOW ME
- SPEED DIAL
- DISA
- EMERGENCY
- CALLBACK
- BLF AND EVENT LIST
- DIAL BY NAME
- ACTIVE CALLS AND MONITOR
- CALL FEATURES
- PBX SETTINGS
- SIP SETTINGS
- IAX SETTINGS
- INTERFACE SETTINGS
- API Configuration
- CTI SERVER
- ASTERISK MANAGER INTERFACE (RESTRICTED ACCESS)
- CRM INTEGRATION
- PMS INTEGRATION
- WAKEUP SERVICE
- ANNOUNCEMENTS CENTER
- STATUS AND REPORTING
- USER PORTAL
- MAINTENANCE
- EXPERIENCING THE UCM6200 SERIES IP PBX
P a g e | 309
UCM6200 Series User Manual
Version 1.0.19.27
Barge Spy
• Default Code: *56 (“Enable Spy” needs to be checked)
• This is the feature code to join in on the call to assist both
parties.
Wakeup Service
• Default Code: *36
• Dial this code to access UCM wakeup service, you can add,
update, activate or deactivate wakeup service.
PMS Wakeup Service
• Default Code: *35
• Dial this code to access UCM PMS wakeup service, you can
add, update, activate or deactivate PMS wakeup service.
Update PMS Room Status
• Default Code: *23
• Use this code with maid code to update PMS room status.
Choose the status to set after hearing the prompt, for example:
for maid 001 dial *23001 and then 1 after hearing the prompt.
Presence Status
• Dial this code to set the presence status of the extension.
• Possible options are:
1:"unavailable"
2:"available"
3:"away"
4:"chat
5:"dnd
6:"userdef"
Dynamic Agent Logout
• Default Code: *85
• Use this code to logout the dynamic agent from all queues.
The UCM6200 also allows user to one click enable / disable specific feature code as shown below: