Data sheet

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UCM6200 Series User Manual
Version 1.0.19.27
Disconnect Methods
Call Progress Tone, Polarity Reversal, Hook Flash Timing, Loop Current
Disconnect, Busy Tone
Security
Media
SRTP, TLS1.2, HTTPS, SSH
Physical
Universal Power Supply
• Output: 12VDC, 1.5A
• Input: 100-240VAC, 50-60Hz
Dimensions
• UCM6202/6204: 226mm (L) x 155mm (W) x 34.5mm (H)
• UCM6208: 440mm (L) x 185mm (W) x 44mm (H)
Environmental
• Operating: 32 - 104
o
F / 0 - 40
o
C, 10-90% (non-condensing)
• Storage: 14 - 140
o
F / -10 - 60
o
C
Mounting
• UCM6202/6204: Wall mount and Desktop
• UCM6208: Rack mount and Desktop
Weight
• UCM6202: Unit weight 0.51kg, Package weight 0.94kg
• UCM6204: Unit weight 0.51kg, Package weight 0.94kg
• UCM6208: Unit weight 2.23kg, Package weight 3.09kg
Additional Features
Multi-language Support
English/Simplified Chinese/Traditional Chinese/Spanish/French/
Portuguese/German/Russian/Italian/Polish/Czech for Web GUI; Customizable
IVR/voice prompts for English, Chinese, British English, German, Spanish,
Greek, French, Italian, Dutch, Polish, Portuguese, Russian, Swedish, Turkish,
Hebrew, Arabic;
Customizable language pack to support any other languages
Caller ID
Bellcore/Telcordia, ETSI-FSK, ETSI-DTMF, SIN 227 - BT
Polarity Reversal/ Wink
Yes, with enable/disable option upon call establishment and termination
Call Center
Multiple configurable call queues, automatic call distribution (ACD) based on
agent skills/availability busy level, in-queue announcement
Customizable Auto
Attendant
Up to 5 layers of IVR (Interactive Voice Response)
Maximum Call Capacity
• UCM6202:
Concurrent audio calls up to 50, concurrent WebRTC calls up to 25.
• UCM6204:
Concurrent audio calls up to 75, concurrent WebRTC calls up to 35.
• UCM6208:
Concurrent audio calls up to 100, concurrent WebRTC calls up to 50.
Or up to 66% performance if calls are SRTP encrypted
SIP Devices
• UCM6202/6204 up to 500 registered SIP endpoints.
• UCM6208 up to 800 registered SIP endpoints.