Data sheet

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UCM6200 Series User Manual
Version 1.0.19.27
Signaling Troubleshooting
Analog Record Trace
• Analog Record Trace
Analog record trace can be used to troubleshoot analog trunk issue, for example, the UCM6200 user has caller
ID issue for incoming call from Analog trunk. Users can access analog record trance under Web
GUI→Maintenance→Signal Troubleshooting→Analog Record Trace.
Here is the step to capture trace:
1. Select FXO or FXS for "Record Ports". If the issue happens on FXO 1, select FXO port 1 to record the
trace.
2. Select "Record Direction".
3. Select "Record File Mode" to separate the record per direction or mix.
4. Click on "Start".
5. Make a call via the analog port that has the issue.
6. Once done, click on "Stop".
7. Click on "Download" to download the analog record trace.
Figure 315: Troubleshooting Analog Trunks