User Manual

P a g e | 9
UCM6200 Series User Manual
Version 1.0.15.16
INTERFACE SETTINGS ......................................................................... 290
CTI SERVER .......................................................................................... 293
ASTERISK MANAGER INTERFACE (RESTRICTED ACCESS) ............ 294
CRM INTEGRATION .............................................................................. 295
SugarCRM ........................................................................................................................................ 295
Salesforce CRM ............................................................................................................................... 296
PMS INTEGRATION ............................................................................... 299
HMobile PMS Connector .................................................................................................................. 299
Mitel PMS ......................................................................................................................................... 300
Configuration .................................................................................................................................... 301
Basic Settings ........................................................................................................................... 301
PMS Features ................................................................................................................................... 301
Room Status ............................................................................................................................. 301
Wake Up Service ...................................................................................................................... 303
Mini Bar ..................................................................................................................................... 304
WAKEUP SERVICE ............................................................................... 307
WakeUp Service using Admin Login ................................................................................................ 307
WakeUp Service from User Portal .................................................................................................... 308
WakeUp Service using Feature Code .............................................................................................. 308
ANNOUNCEMENTS CENTER ............................................................... 309
Announcements Center Settings ...................................................................................................... 310
Group Settings .................................................................................................................................. 310
STATUS AND REPORTING ................................................................... 313
PBX Status ....................................................................................................................................... 313
Trunks ....................................................................................................................................... 314
Extensions................................................................................................................................. 315
Interfaces Status ....................................................................................................................... 316
System Status .................................................................................................................................. 317
General ..................................................................................................................................... 317
Network ..................................................................................................................................... 317
Storage Usage .......................................................................................................................... 318
Resource Usage ....................................................................................................................... 319
System Events .................................................................................................................................. 320