User Manual

P a g e | 300
UCM6200 Series User Manual
Version 1.0.15.16
Mitel PMS
In this mode, the system can be divided into two parts:
• PMS (Property Management System)
• PBX
Grandstream UCM6XXX series have integrated Mitel PMS providing following hospitality features: Check-in,
Check-out, set Room Status, Wake-up call and more.
The following figure illustrates the communication flow between the PBX (Grandstream UCM6xxx Series) and
PMS software (Mitel). The communication between both parties is direct with no middleware.
Figure 198: UCM & PMS interaction
The PMS module built-in the UCM supports the following features based on each solution:
Table 99: PMS Supported Features
Feature
Mitel
HMobile
Check-In
✓
✓
Check-out
✓
✓
Wake-up Call
✓
✓
Name Change
✓
✗
Update
✗
✓
Set Credit
✓
✗
Set Station Restriction
✓
✗
Room Status
✗
✓
Room Move
✗
✓
Do Not Disturb
✗
✓
Mini Bar
✗
✓
MSG
✗
✓
Mitel PMS Software
Grandstream UCM