Grandstream Networks, Inc.
Table of Contents HANDSET KEY FUNCTIONS .......................................................................................... 5 DIALING .......................................................................................................................... 6 MULTIPLE NUMBER MATCHING METHODS ................................................................ 6 REDIAL ............................................................................................................................
CONTACTS.................................................................................................................... 12 CALL HISTORY ............................................................................................................. 12 WI-FI DEPLOYMENT SERVICE .................................................................................... 12 AUTO PROVISION ........................................................................................................
Table of Figures Figure 1: WP820 Handset Keys Description ...................................................................................................5 Figure 2: Dialling from Keypad / Contacts List / Call History ..........................................................................6 Figure 3: Single incoming call .........................................................................................................................7 Figure 4: Multiple incoming Calls ..........................
Handset key functions Figure 1: WP820 Handset Keys Description • Press and hold • Press and hold a number button to speed dial (need to set up the speed dial key first). • Press • Press and hold to lock the screen (need to enable lock screen). • Press and hold to set ringer mute at idle screen. • Press • Press and hold to open the voice mailbox. to redial (need to enable “Use # as dial key”). to turn off the screen when you are idle. to turn off or restart.
Dialing There are several ways to make a call: Press the number keys to enter the digits and then press or button to initiate the call. Select a contact from phonebook to initiate a call. Select a number from the call history to initiate a call. Long press a number key to initiate a speed dial. (Need to setup the speed dial button first.
Answer the call Single incoming call: Press the left softkey "Accept" or Press Press button to answer the handset. to answer with speaker. button to reject the call. Figure 3: Single incoming call Multiple incoming calls: During a call, you will hear a call waiting tone when there is an incoming call. The call interface displays the caller's name and phone number. You can choose to answer or reject the second call (similar to single call scenario).
Transfer Blind Transfer 1. During a call, press the "Transfer" softkey to enter the call transfer interface. 2. Enter the target number to transfer the call. 3. Press the "Blind" softkey. 4. The call will be forwarded, and the current call automatically disconnected. Figure 6: Blind Transfer Attended Transfer 1. During a call, press the "Transfer" button to enter the call transfer interface. 2. Enter the target number to transfer the call. 3. Press the "Attended" softkey. 4.
Three-way conference Establishing a conference 1. During a call, press the "Options" softkey then select "New Call." 2. Enter the phone number and initiate a call. 3. After the second call is connected, press the softkey “Options” then select “Conference.” 4. The two calls will be joined into the conference. Figure 8: Establishing Conference Removing conference member 1. Press the left softkey “Options.” 2. Use the navigation key to select the conference member you want to kick. 3.
Volume adjustment Press the Volume+/Volume- keys on the left side of the handset to adjust the volume. Hold/Unhold During a call, press the softkey "Hold” or “Unhold.” Call Recording During a call, press right softkey “Options” then select “Record.” The recorded file can be managed under the web GUI-application-recording. End the call Press button to end the current call. GDS Access Control You can view the video from GDS door system and open the door.
Voice mailbox 1. Press the OK button during standby to enter the menu interface. 2. Use the navigation button to select “Voicemail.” 3. Press the OK button to confirm and enter the voice mailbox interface. 4. After selecting the voice mailbox, press the OK button to listen to the voicemail. Note: Long press from the idle interface can also enter the voice mailbox directly. Voicemail functionality needs to set the voicemail access number to be set in the WP820 account.
Contacts In contacts menu, use the left and right navigation keys to switch between contacts, groups, and blacklists. Call History In call history menu, use the left and right navigation keys to switch between all calls, missed calls, incoming calls, and outgoing call records. Wi-Fi deployment service Enter ***800* on the WP800 to enter the Wi-Fi deployment configuration page to set the network information to be deployed and activate the deployment service.
