User's Manual

8
9
Error Prompt
Error Description Solution
Overload. The device will
power off.
Stop using this scale for
measurement.
Low Battery. The device
will power off in three
seconds.
Replace all three batteries at the
same time. Please purchase the
authorized batteries for
replacement.
When Measuring ...
Troubleshooting
Problem Root Cause Solution
No display on
LCD when the
device powers on.
The device
powers off
automatically.
Batteries not yet installed.
Worn batteries.
Low battery.
Install the batteries.
(Please refer to Insert the
Batteries)
Replace all four batteries at the
same time. Please purchase the
authorized batteries for
replacement.
Replace all four batteries at the
same time. Please purchase the
authorized batteries for
replacement.
Troubleshooting
There has data doesn’t
upload. (The notebook
icon will be displayed.)
Upload the data.
Measuring error.
Step off the platform and
measure again.
The scale is taring.
Step off the scale and wait for the
display to turn off. Then try again,
making sure that you press lightly,
remove your foot and wait for the
0.0 to appear before weighing
yourself.
Can't search SIM card
or module not working.
Take the scale apart and check
the status of SIM card.
Can't connect to network.
Fail to read network data.
Contact Omada support team.
Contact Omada support team.