Getting Started Guide

/
FAQs
What Comes in the Box?
In the box you will find:
1. Greater Goods Essential Blood Glucose Meter
2. Lancing Device
3. Control Solution
4. Test Strips (one time use)
5. Lancets (one time use)
6. Cellular Case
The cellular case was specially designed to securely transmit BGM readings to Omada
accounts via a cellular network. Readings will appear in the Omada app and then can be
reviewed with coaches.
Do I ever need to remove the BGM from the Cellular Case?
As long as both devices are functioning properly, there’s no need to remove the BGM from
the cellular case.
How do I change the batteries in the BGM when it’s connected to the Cellular Case?
There is a hole in the back of the cellular case, so the battery cage for the BGM can be
reached when the two devices are connected. The batteries in the BGM can be difficult to
remove, and sometimes, using an appliance, such as pliers, can be helpful.
My batteries are low in the Cellular Case, should I change the batteries in both devices?
Yes, we recommend changing the batteries in both devices at the same time if the cellular
case batteries are low.
How do I access my BGM results?
Upon completion of a BGM reading, your results will immediately be sent to Omada, then you
can view your results on the Omada application on your phone.
I’m running low on lancets and test strips, how do I get more?
As long as you are still a member with Omada, the number of lancets and test strips you have
is accounted for and new ones will be sent in the mail as you get low. If for some reason this
doesn’t happen, please contact Omada customer support.