Warranty Guide

Greatmats Interlocking Modular Floor Tiles
Limited Warranty
Greatmats (“SELLER”) warrants that Greatmats Interlocking Modular Floor Tiles (the “Product
Family”) sold to the first end user (“END USER”) will be free of manufacturing defects in materials
for the period of five (5) years. Receipt and installation of the Product constitutes acceptance of this
Limited W arranty and all of its terms, conditions, limitations and disclaimers. This Limited
Warranty applies only to indoor installations sold to the first END USER of the Product and
becomes void on the transfer or sale of the Product or the use of the Product by any party other
than END USER.
I. Requirements
This Limited W arranty applies only if:
The Product is not misused or abused, and there is no evidence of mishandling, neglect, modification
or repair without the approval of SELLER, or damage done to the product by anyone other than
SELLER.
II. Method for Obtaining Warranty Service
To obtain a replacement product under this Limited W arranty, END USER must
(A) provide SELLER with a written notice of any alleged defect within the warranty period stated in
Section V and ten (10) days of its discovery, and
(B) send the photographs of the defective product(s) to SELLER, at www.greatmats.com, with
mailing or shipping charges prepaid (W arranty Claim Procedures”).
III. W arranty Service Provided
(A) If the Product shall be provided to SELLER’s satisfaction to be defective, within the applicable
warranty period described below, SELLERs obligations under this Limited Warranty shall be limited to
either repairing or replacing the Product, at SELLER’s sole discretion, if such defect was caused solely
by def ective materials. Such repair or replacement shall be SELLER’s sole obligation and END
USERs exclusive remedy hereunder and shall be conditioned upon END USERs fulf illing its
obligations under SELLER’s W arranty Claim Procedures.
IV. W arranty Period
This Limited W arranty of the Product, and any implied warranties provided to END USER by state law
not otherwise excluded or disclaimed in this Limited W arranty, apply for five (5) years, starting from the
date of shipment of the Product from SELLERs manufacturing or distribution facilities, including motor
drive or other means of transportation.
V. Limitations on W arranty
This Limited W arranty is provided by SELLER, and it contains the only express warranty provided to
END USER by SELLER. SELLER does not authorize any other person to give any other warranties on
SELLER's behalf. SELLER disclaims any express warranty not provided herein and any implied
warranty, guaranty or representation as to performance, quality and absence of hidden defects, and
any remedy f or breach of contract, which but for this provision, might arise by implication, operation of
law, custom of trade o
r course of dealing, including implied warranties of merchantability and fitness
for a particular purpose. SELLER further disclaims any responsibility for losses, expenses,
inconveniences, special, indirect, secondary or consequential, incidental, and contingent damages
whatsoever, including damages arising from ownership or use of product. Implied warranties in
jurisdictions where they may not be disclaimed shall be in effect only for the duration of the express

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