Warranty Guide

Greatmats.com
877-822-6622
[e-mail]
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Click Interlocking Basement Floor Tiles
Limited Warranty
Greatmats (“SELLER”) warrants that Click Interlocking Basement Floor Tiles (the “Product Family”) sold to the
first end user (“END USER”) will be free of manufacturing defects in materials for the period of one (1) year.
Receipt and installation of the Product constitutes acceptance of this Limited Warranty and all of its terms,
conditions, limitations and disclaimers. This Limited Warranty applies only to installations sold to the first END
USER of the Product and becomes void on the transfer or sale of the Product or the use of the Product by any
party other than EN
D USER.
I. Requirements
This Limited Warranty applies only if:
The Product is not misused or abused, and there is no evidence of mishandling, neglect, modification or repair
without the approval of SELLER, or damage done to the product by anyone other than SELLER.
II. Method for Obtaining Warranty Service
To obtain a replacement product under this Limited Warranty, END USER must
(A) provide SELLER with a written notice of any alleged defect within the warranty period stated in Section V
and ten (10) days of its discovery, and
(B) send the photographs of the defective product(s) to SELLER, at www.greatmats.com, with mailing or
shipping charges prepaid (“Warranty Claim Procedures”).
III. Warranty Service Provided
(A) If the Product shall be provided to SELLER’s satisfaction to be defective, within the applicable warranty
period described below, SELLER’s obligations under this Limited Warranty shall be limited to either repairing
or replacing the Product, at SELLER’s sole discretion, if such defect was caused solely by defective materials.
Such repair or replacement shall be SELLER’s sole obligation and END USER’s exclusive remedy hereunder
and shall be conditioned upon END USER’s fulfilling its obligations under SELLER’s Warranty Claim
Procedures.
IV. Warranty Period
This Limited Warranty of the Product, and any implied warranties provided to END USER by state law not
otherwise excluded or disclaimed in this Limited Warranty, apply for one (1) year, starting from the date of
shipment of the Product from SELLER’s manufacturing or distribution facilities, including motor drive or other
means of transportation.