User's Manual

49
Problem Solving Section
For your assistance, we have listed below a few common problems.
Phone does not work, check the following:
1. BASE UNIT is plugged into power source.
2. HANDSET is charged.
3. TONE/PULSE SWITCH is in the right position.
4. LINE CORD is plugged in the jack.
Range of phone limited, check the following:
1. ANTENNA on the BASE UNIT is raised.
2. BASE UNIT is centrally located in your residence.
3. BASE UNIT is not located near appliances.
No dial tone, check the following:
1. Telephone plug is connected to the telephone line.
2. If you had a power failure or had unplugged the BASE UNIT, replace the
HANDSET on the BASE UNIT for 2 to 5 seconds to reset the system.
Received signal flutters or fades, check the following:
1. Battery pack in the HANDSET is fully charged.
2. HANDSET is not too far from the BASE UNIT.
3. ANTENNA on the BASE UNIT is raised.
Interference on reception, check the following:
1. Noise may be picked up from electrical products in the home or
electrical storms. Generally, this noise is a minor annoyance and
should not be interpreted as a defect in your system. (See Technical
Information on page 51.)
2. Choose an alternate channel using the SCAN button on the HANDSET.
Long Distance "L-D-C" indicator is not ON when receiving long distance
call, check the following:
1. Your local telephone company can provide the Area Code on an incoming
long distance call.
Excess static, check the following:
1. Check to see that the ANTENNA is not touching another metal object.
Raise the ANTENNA.
If after pressing the TALK button, you receive three beeps and no dial tone,
check the following:
1. Reset the HANDSET by placing it on the BASE UNIT for 2 to 5 seconds.
Problem Solving