Warranty

LIMITED WARRANTY STATEMENT
Effective on Gree Ductless Heat Pump Split Systems listed in this document
Sapphire Models: SAPxxHP230V1xx Crown+ Models: CROWN+xxHP230V1xx
Livo+ Models: LIVSxxHPxxxV1xx Vireo+ Models: VIRxxHPxxxV1xx
Multi21+, C & D revisions: all models Super+ Multi Models, Rev. “D”
FOR WARRANTY SERVICE OR REPAIR:
Contact your installing contractor. You may find the installer’s name on the equipment or in your
Owner’s packet. Complete product registration below and send back by email to Service@twclimate.com.
PRODUCT REGISTRATION:
Model No.:
Serial No.: Date of Installation:
Owner Name:
Address of Installation:
Installing Contractor:
Address:
Phone No. / E-mail:
GREE distributor (hereinafter Company) warrants this product against failure due to defect in
materials or workmanship under normal use and maintenance as follows. All warranty periods begin on
the date of original installation. If the date cannot
be verified, the warranty period begins one hundred
twenty (120) days from date of manufacture. If a part fails due to defect during the applicable warranty
period, Company will provide a new or remanufactured part, at Company’s option, to replace the
failed
defective part at no charge for the part. This limited warranty is subject to all provisions, conditions,
limitations and exclusions listed below.
A warranty period of Five (5) years on all parts to the original registered end user.
A warranty period of One (1) year on the remote control provided with the original unit.
Limited warranty applies only to systems that are properly installed by a state certified or
licensed HVAC contractor,
under applicable local and state law in accordance with all
applicable building codes and permits; GREE installation and operation instructions and good
trade practices.
Warranty applies only to products remaining in their original installation location.
Defective parts must be returned to the distributor through a registered servicing dealer for
credit.
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