Use and Care Manual

ManualsBrandsGREE ManualsHeating, Ventilation, and Air Conditioning+Multi Zone 36,000 BTU 3.0 Ton Ductless Mini Split Air Conditioner with Heat, Inverter, Remote - 208-230V/60Hz

HIGH-WALL DUCTLESS

AIR CONDITIONING

& HEATING SYSTEM

OWNER’S MANUAL

Models:

NEO09HP115V1A

NEO12HP115V1A

NEO09HP230V1A

NEO12HP230V1A

NEO18HP230V1A

NEO24HP230V1A

NEO30HP230V1A

NEO36HP230V1A

GREE ELECTRIC APPLIANCES, INC.

www.greecomfort.com

LIMITED WARRANTY

GREE distributor (hereinafter “Company”) warrants this product against failure due to defect in materials or workmanship under normal use and maintenance as

follows. All warranty periods begin on the date of original installation. If the date cannot be verified, the warranty period begins one hundred twenty (120) days from

date of manufacture. If a part fails due to defect during the applicable warranty period Company will provide a new or remanufactured part, at Company’s option,

to replace the failed defective part at no charge for the part. This limited warranty is subject to all provisions, conditions, limitations and exclusions listed below.

• Seven (7) years on compressor and Five (5) years on all parts to the original registered end‐user.

• One (1) year warranty on remote controller unit.

• Proper installation – Limited warranty applies only to systems that are installed by a state certified or licensed HVAC contractor, under applicable local and

state law in accordance with all applicable building codes and permits; GREE installation and operation instructions and good trade practices.

• Warranty applies only to products remaining in their original installation location.

• Defective parts must be returned to the distributor through a registered servicing dealer for credit.

LIMITATIONS OF WARRANTIES: ALL IMPLIED WARRANTIES AND/OR CONDITIONS (INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY

AND FITNESS FOR A PARTICULAR USE OR PURPOSE) ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, SOME STATES OR PROVINCES DO NOT ALLOW

LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS, SO THE ABOVE MAY NOT APPLY TO YOU. THE EXPRESS WARRANTIES MADE IN THIS

WARRANTY ARE EXCLUSIVE AND MAY NOT BE ALTERED, ENLARGED, OR CHANGED BY ANY DISTRIBUTOR, DEALER, OR OTHER PERSON, WHATSOEVER.

THIS WARRANTY DOES NOT COVER:

1. Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing or handling of either defective parts, or replacement parts,

or new units.

2. Normal maintenance as outlined in the installation and servicing instructions or Owner’s Manual, including filter cleaning and/or replacement and lubrication.

3. Failure, damage or repairs due to faulty installation, misapplication, abuse, improper servicing, unauthorized alteration or improper operation.

4. Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due to the inadequacy or interruption of electrical service.

5. Failure or damage due to floods, winds, fires, lightning, accidents, corrosive environments (rust, etc.) or other conditions beyond the control of the Company.

6. Parts not supplied or designated by Company, or damages resulting from their use.

7. Products installed outside USA and Canada.

8. Electricity or fuel costs, or increases in electricity or fuel costs from any reason whatsoever, including additional or unusual use of supplemental electric heat.

9. Any cost to replace, refill or dispose of refrigerant, including the cost of refrigerant.

10. Any special, indirect or consequential property or commercial damage of any nature whatsoever. Some states or provinces do not allow the exclusion of

incidental or consequential damages, so the above limitation may not apply to you.

For additional warranty exclusions, visit www.GreeComfort.com

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.

For warranty service or repair, contact your installing contractor. You may find the installer’s name on the equipment or in your Owner’s packet.

Complete product registration below and send back by e‐mail at

service@twclimate.com

PRODUCT INFORMATION

Model No.

Serial No. Date of Installation

Owner Name

Address of Installation

Installing Contractor

Address

Phone No. / E-mail

WSO021513-DLSWARR-HP-Rev 3-8-13

TWD-0813-033 Neo Manual REV:Layout 1 9/27/13 11:13 AM Page 1

66129914048

Summary of content (12 pages)

PAGE 1
TWD-0813-033 Neo Manual REV:Layout 1 9/27/13 11:13 AM Page 1 GREE ELECTRIC APPLIANCES, INC. www.greecomfort.com LIMITED WARRANTY GREE distributor (hereinafter “Company”) warrants this product against failure due to defect in materials or workmanship under normal use and maintenance as follows. All warranty periods begin on the date of original installation. If the date cannot be verified, the warranty period begins one hundred twenty (120) days from date of manufacture.
PAGE 2
TWD-0813-033 Neo Manual REV:Layout 1 9/27/13 11:13 AM Page 3 Thank you for choosing a SAFETY PRECAUTIONS High-Wall Ductless Air Conditioning & Heating System! Please read the following before operation. You can feel confident in your selection because the same pride in craftsmanship and engineering knowledge that goes into millions of other Gree installed products worldwide has gone into your unit. Recognize safety information. This is the safety-alert symbol.
PAGE 3
TWD-0813-033 Neo Manual REV:Layout 1 9/27/13 11:13 AM Page 5 SAFETY PRECAUTIONS PART NAMES Please read the following before operation. WARNING Indoor unit 2 • Disconnect electrical power to the neo system before performing any maintenance or cleaning. • Do not attempt to repair the neo system yourself. Incorrect repairs may cause electric shock or fire. Contact a qualified service technician for all service requirements. • Do not splice the power cord or use an extension cord.
PAGE 4
TWD-0813-033 Neo Manual REV:Layout 1 9/27/13 11:14 AM Page 7 OPERATION OF WIRELESS REMOTE CONTROLLER OPERATION OF WIRELESS REMOTE CONTROLLER REMOTE CONTROLLER OPERATIONS Signal Transmitter The neo universal wireless remote controller is sleek, versatile and allows you to change room temperatures and functions on unit from the palm of your hand. The large LCD display and buttons make it easy-to-understand and easy-to-use. The remote controller may be used for several neo units.
PAGE 5
TWD-0813-033 Neo Manual REV:Layout 1 9/27/13 11:14 AM Page 9 OPERATION OF WIRELESS REMOTE CONTROLLER OPERATION OF WIRELESS REMOTE CONTROLLER REMOTE CONTROLLER FUNCTIONS CLOCK Button • Press the CLOCK button to enter Clock Setup Mode. The clock icon will begin flashing. Set the clock by pressing the + or - buttons. Press once for slow adjustment; press and hold down for fast adjustment. When finished, press the CLOCK button to save your clock settings.
PAGE 6
TWD-0813-033 Neo Manual REV:Layout 1 9/27/13 11:14 AM Page 11 OPERATION OF WIRELESS REMOTE CONTROLLER OPERATION OF WIRELESS REMOTE CONTROLLER TIMER ON Button • Press the TIMER ON button to enter TIMER mode. The TIMER ON icon will begin flashing. Set the time period when the unit will turn on by pressing the + or - buttons. Press once for slow adjustment and hold down for fast adjustment. TIMER OFF Button • Press the TIMER OFF button to enter TIMER mode. The TIMER OFF icon will begin flashing.
PAGE 7
TWD-0813-033 Neo Manual REV:Layout 1 9/27/13 11:14 AM Page 13 OPERATION OF WIRELESS REMOTE CONTROLLER OPERATION OF WIRELESS REMOTE CONTROLLER The wireless remote controller is the interface between the user and the neo system. Commands are entered by the user to control the system. Any command that has been entered with the remote controller will remain in memory until it is changed by the user or the batteries are replaced. MODE BUTTON Use the “MODE” button to select one of the available modes.
PAGE 8
TWD-0813-033 Neo Manual REV:Layout 1 9/27/13 11:15 AM Page 15 OPERATION OF WIRELESS REMOTE CONTROLLER OPERATION OF WIRELESS REMOTE CONTROLLER VERTICAL SWING LOUVERS SLEEP MODE The neo will automatically adjust room temperature during your sleep time. This slight change in temperature will not affect your comfort level due to the natural effects that sleeping has on the body, but it will save on energy consumption and will lower your electric bill. Press the SLEEP button to select Sleep Mode.
PAGE 9
TWD-0813-033 Neo Manual REV:Layout 1 9/27/13 11:15 AM Page 17 OPERATION OF WIRELESS REMOTE CONTROLLER SYSTEM FUNCTIONS CHANGING BATTERIES AND ADDITIONAL NOTES TIME GUARD The neo System is equipped with many system safeties to provide safe, reliable operation and comfort. The Time Guard function prevents rapid cycling of the compressor. The system has a protective 3-minute time delay to restart the compressor after it has turned off.
PAGE 10
TWD-0813-033 Neo Manual REV:Layout 1 9/27/13 11:15 AM Page 19 CARE AND CLEANING CARE AND CLEANING WARNING CAUTION CAUTION WARNING CLEANING THE PRIMARY AIR FILTER Cleaning is recommended every three months. • Turn off power and disconnect unit from power source before cleaning. Failure to do so could cause electric shock. NOTE: If the indoor unit is exposed to excessive dust, cleaning may be necessary more often. Use caution when removing the filter to avoid sharp metal extensions.
PAGE 11
TWD-0813-033 Neo Manual REV:Layout 1 9/27/13 11:15 AM Page 21 TROUBLESHOOTING TROUBLESHOOTING WARNING CAUTION WARNING WARNING Do not attempt any repairs on the unit yourself. Incorrect repair can cause shock or fire. Always call a qualified service professional. Using these troubleshooting suggestions can save time when you contact the qualified service professional. PROBLEM CAUSE/SOLUTION System does not restart. Cause: Solution: Indoor unit emits unpleasant odor when started.
PAGE 12
TWD-0813-033 Neo Manual REV:Layout 1 9/27/13 11:15 AM Page 23 SYSTEM OPERATION ENERGY SAVING TIPS COOLING OPERATION 1. Relaxing room temperature at night is OK: During the nighttime hours you don't require the same level of conscious cooling or heating. Try using Sleep Mode to gradually relax room temperature and allow the unit to run less and save energy.