Troubleshooting Guide

2
1. Complete product networking configuration in GREE+ App
Follow the instructions in the App to complete the networking configuration.
Note: Change the device name to a name that can be easily identifiable by Alexa in App configuration.
It’s English name in general, such as “Peter”.
2. Configure Amazon Echo Device
If you have already configured Amazon Echo, skip this step. The following instructions mainly focus
on the iOS.
Make sure your Amazon Echo device is powered on and connected to Wi-Fi network.
Turn on Alexa App on your phone. After you log in successfully, click the menu in the upper left
corner of Home page, select “Settings”, and click “Set Up a New Device” to set up the Amazon
Echo device.