Warranty

ManualsBrandsGreenIQ ManualsKitchenSmart Garden Hub 6 Zone Wi-Fi Irrigation Controller

1 !

Return and Limited Warranty Policy

IMPORTANT INFORMATION APPEARS BELOW RELATING TO YOUR RIGHTS

AND OBLIGATIONS, AS WELL AS EXCLUSIONS AND LIMITATIONS, THAT MAY

APPLY TO YOU. YOU MAY ALSO HAVE OTHER RIGHTS, OBLIGATIONS,

EXCLUSIONS OR LIMITATIONS THAT VARY DEPENDING ON THE APPLICABLE

JURISDICTION.

GreenIQ Ltd. ("GreenIQ") warrants that the GreenIQ Smart Garden Hub and the power supply

device provided with it (each, a "Product") will be free from defects in materials or workmanship

for a period of 12 months following the date of purchase (the "Warranty Period"). Under this

Return and Limited Warranty Policy (this "Policy"), GreenIQ's full and exclusive obligation shall

be to repair or replace any Product that, during the Warranty Period, is found by GreenIQ, at its

sole discretion, to be defective in design, materials or workmanship. GreenIQ shall be under no

obligation to refund the purchase price, nor shall it be obligated to pay for any labor or costs

associated with the removal, shipment, return, or reinstallation of a Product.

If the Product was purchased directly from GreenIQ through its website or through an authorized

retailer, the return and limited warranty policy applicable to the Product is as set forth below.

However, if the Product was purchased from any other seller, then the applicable policies of such

seller shall solely determine whether you are eligible for any repair or replacement of the Product

and GreenIQ shall have no obligation to provide any repair or replacement of the Product

whatsoever. In order to find out if you purchased your Product from an authorized retailer, you

may inquire with the seller or fill out the Warranty Return Request (as defined below) and

GreenIQ will notify you if this Policy applies to your purchase.

In order to be eligible to file any claim under this Policy (a "Warranty Claim"), GreenIQ must

first receive and approve a return request (a "Warranty Return Request"), to be sent to GreenIQ

at the following e-mail address, sales@greeniq.co, or the applicable address specified on the

GreenIQ website. GreenIQ reserves the right to require proof in connection with the purchase in

appropriate and reasonable circumstances. Approval of such Warranty Return Request shall be at

the sole discretion of GreenIQ. Once your Warranty Return Request is received and approved by

GreenIQ, you shall be issued a return authorization number, instructions for return, and a packing

label for you to use (the "Return Authorization"). Please note that any items returned without an

authorization number will not be processed and will not result in any replacement or repair of the

Product.

GreenIQ will not process any Warranty Claim until the returned Product is actually received by

GreenIQ at the location specified in the Return Authorization (the "Return Address"). In order

to be eligible for replacement or repair of your Product, mail your Product, with its serial number

fully intact, together with the return authorization number and packing label, as well as all

accessories and other items received together with, and relevant to the operation of, the Product at

the time of purchase, to the Return Address, with such package to be duly postmarked within 30

days from when GreenIQ sends you a Return Authorization. You will be solely responsible for

pre-paying for all shipping, insurance and other costs related to returning your item, and all such

costs are non-refundable. It is hereby clarified that GreenIQ will not accept any collect shipments.

It is your responsibility to provide GreenIQ with accurate information regarding the address for

return shipping of the repaired or replaced Product and GreenIQ shall not be responsible for your

lack of receipt of the repaired or replaced Product. You shall solely bear all risk of damage to or

loss of the Product while in transit to GreenIQ and it is your responsibility to ensure that the

Summary of content (3 pages)

PAGE 1
Return and Limited Warranty Policy IMPORTANT INFORMATION APPEARS BELOW RELATING TO YOUR RIGHTS AND OBLIGATIONS, AS WELL AS EXCLUSIONS AND LIMITATIONS, THAT MAY APPLY TO YOU. YOU MAY ALSO HAVE OTHER RIGHTS, OBLIGATIONS, EXCLUSIONS OR LIMITATIONS THAT VARY DEPENDING ON THE APPLICABLE JURISDICTION. GreenIQ Ltd.
PAGE 2
Product is properly packaged, secured, and insured. GreenIQ shall have no responsibility or liability for items that you have shipped. Once your return is received and inspected, we will send you an e-mail to notify you that we have received your returned item. We will also notify you of the approval or rejection of your Warranty Claim. If your Warranty Claim is rejected, GreenIQ is under no obligation to return the returned Product to its sender.
PAGE 3
owners of the Product; however, the commencement date of the Warranty Period shall remain the validly documented original purchase date of the Product. GreenIQ reserves the right to revise this Policy from time to time at its sole discretion, by updating this Policy in the form appearing on the GreenIQ website. This Policy shall be governed by, and construed and enforced in accordance with, the laws of the State of Israel applicable to agreements formed and entirely performed therein.